Telrad Digital Avanti 3020 And Avanti 3015D Telephone Sets User Guide

							Avanti 3020 and 3015D telephone sets 45
PROGRAMMING FOLLOW-ME NUMBERS
Step 1: Enter the follow-me number
 
You can desi
gnate one or two follow-me numbers, for dif-
ferent times of the day.
1. Press
 [4]
 in the MAILBOX Menu; 
you receive the MAILBOX OPTIONS Menu.
2. Press 
{1ST FOLLOW} or [1] 
to designate the first fol-
low me number, or 
{2ND FOLLOW} or [2] 
to designate 
the second follow me number; you receive the FOL-
LOW-ME Menu:
3. Press 
{FLW NUMBER} or [3]
; 
you are prompted to enter the follow-me number.
4. Enter the follow-me telephone number -- up to 32 di
gits 
-- and dial [#]
; 
you remain in the FOLLOW-ME Menu.
NOTE
Within the follow-me number, it may be necessary 
to include a di
git for seizing an outside line; your 
system may require dialin
g [*]
 for a pause to wait 
for a dial tone; or some other adjustments may be 
necessary. If you encounter any difficulty in activat-
in
g a follow-me number, consult your system 
administrator.
To activate follow me by message type{ACTIVATE}[1]
To deactivate follow me by message type{DEACTIVATE}[2]
To enter the follow me number{FLW NUMBER}[3]
To set follow me times[4]
To select the follow me method[5]
To exit from IMAGEN
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							46 Avanti 3020 and 3015D telephone sets
Step 2: Program the follow-me time period
You need to pro
gram the time period during which you 
want your messa
ges forwarded to the follow-me destina-
tion.
1. Press [4]
 in the FOLLOW-ME Menu; you are prompted 
to enter the start and stop times. 
2. Enter four di
gits for the start time -- for example, 1545 
for 3:45 PM.
3. Enter four di
gits for the stop time -- for example 0000 
for midni
ght.
NOTE
Instead of pro
gramming your own start and stop 
times, as above, you can have your follow-me start 
and stop times automatically correspond to your 
or
ganizations start and end of work hours. In other 
words, calls made to your extension outside of 
work hours (as pre-pro
grammed in the system) will 
be forwarded to your follow-me destination.
To program follow-me in accordance 
with your organization’s work hours
1. Press [4]
 in the FOLLOW ME Menu.
2. When you are asked for the start time, dial [#]
.
3. When you are asked for the stop time, dial [#]
 a
gain.
Step 3: Select the follow me method
You can have your messa
ges forwarded to either a regular 
telephone, pa
ger or to an extension configured behind a 
PABX or CENTREX. (See your system administrator for 
more details about this third option).
1. Press [5]
 in the FOLLOW ME Menu.
2. Press
 {PAGER} or [1]
 for pager or press {REGULAR} 
or [2]
 for telephone 
or 
{PABX/CNTRX} or [3]
 for a 
PABX/CENTREX C.O. line.
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							Avanti 3020 and 3015D telephone sets 47
You have now finished programming one of the two follow-
me numbers. If you wish to pro
gram a second number, 
select [4]
 from the MAILBOX Menu, and then
 
{2ND FOLLOW or [2]
 from the MAILBOX OPTIONS 
Menu, and repeat this process for the second number.
Step 4: Activate (or deactivate) the follow-me number
Once you have pro
grammed at least one follow-me num-
ber, you can activate the follow-me option.
1. Select
 {1ST FOLLOW or {2ND FOLLOW} from the 
MAILBOX OPTIONS Menu.
2. Press 
{ACTIVATE} or [1]
; 
you receive the FOLLOW ME ACTIVATION Menu: 
3. Select the desired option by dialin
g [1]
, [2]
 or [3]
.
To deactivate the follow-me option
•Press
 {DEACTIVATE} or [2]
 in step 2, above.
ANSWERING A FOLLOW-ME CALL
Answering a follow-me call to a telephone
When you have activated follow-me for a telephone exten-
sion (re
gular or PABX/CENTREX) or external number and 
you receive a messa
ge, the telephone extension or exter-
nal number rin
gs, and you hear a recorded announcement: 

This is a recorded message for .
You then hear the followin
g options:
If the requested person is presentdial [2]
If the person is unknowndial [3]
If the requested person is not present nowdial [4]
To activate for all new messages{NEW}[1]
To activate for EXTERNAL and URGENT 
messages only{EXT & URGN}[2]
To activate for URGENT messages only{URGENT}[3]
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							48 Avanti 3020 and 3015D telephone sets
To answer the follow-me call
1. Dial [2]
; 
you are asked to enter your password.
2. Enter your password; you hear your messa
ge.
NOTE
If you dial [3]
, the follow-me option is disabled. No 
more messa
ges are forwarded to that number, 
unless you activate it a
gain.
If you dial [4]
, the system will try to reach you at 
this number a
gain, when an additional new mes-
sa
ge arrives.
Answering a follow-me call forwarded to a pager
When you have activated follow-me for a pa
ger and you 
receive a messa
ge, the pager beeps. After dialing in to 
your pa
ger service, you hear a recorded announcement:
This is a recorded message for . 
Then you hear the messa
ge.
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							Avanti 3020 and 3015D telephone sets 49
RECORDING CONVERSATIONS
IMAGEN
 enables you to record your telephone conversa-
tions. You must have the system administrator pro
gram 
desi
gnate the [CALL RECORD] 
button to operate at your 
station.
A conversation you have recorded is stored in your mail-
box, as any messa
ge is. You can, therefore, transfer or 
copy the recorded conversation to another mailbox or mail-
box 
group. (See Copying or transferring a message to 
another mailbox
).
Unless your system is pro
grammed otherwise, the initial 
recordin
g time allotted to each call is 15 minutes. You can, 
however, add additional recordin
g time, for up to a total of 
30 minutes.
To record a conversation
1. Press [CALL
 RECORD]
, while en
gaged in a conversa-
tion; the 
{ADD TIME} and {END RECORD} softkeys 
appear on the display.
2. Press 
{ADD TIME} to extend the recording time, if nec-
essary.
3. Press 
{END RECORD} to stop the recording.
It is required that you advise the second party that the 
conversation is bein
g recorded.
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							50 Avanti 3020 and 3015D telephone sets
SCREENING INCOMING CALLS
The call screening feature allows you to screen external 
calls arrivin
g at your station through the auto attendant
. 
You hear who is callin
g you and decide which calls you 
want to answer, and which callers you prefer havin
g leave 
a messa
ge. You must ask the system administrator to pro-
gram this feature to be operative at your station.
When the feature is operative and you receive a call, the 
auto attendant
 answers the call. Callers hear a recorded 
announcement, askin
g them to identify themselves. You 
hear both the auto attendant
 and the callers response 
throu
gh the station speaker. You can either answer the call, 
or have IMAGEN
 take a messa
ge.
To screen your calls
1. Press your pro
grammed [CALL SCREEN]
 button; the 
button li
ght goes on, indicating that the feature is opera-
tive.
2. When you receive a call, listen to the caller identifyin
g 
herself and decide if you want to accept the call. 
3. To answer the call, either:
• pick up the receiver;
• press 
{ANSWER SCREEN};
or 
• press [SPKR]
.
or
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							Avanti 3020 and 3015D telephone sets 51
4. To reject the call, either:
•press
 your programmed [CALL SCREEN]
 button;
•press
 any key other than [SPKR]
;
or 
• simply refrain from answering; 
the caller hears your no answer 
greeting. At this stage, 
you can no lon
ger change your mind and pick up the 
call.
To stop screening your calls
• Press your pro
grammed [CALL SCREEN]
 button 
a
gain; 
the button li
ght goes off.
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							52 Avanti 3020 and 3015D telephone sets
MESSAGE MONITORING AND CALL 
INTERCEPTION
The message monitoring feature allows you to monitor 
messa
ges being recorded in your mailbox for you, by 
external callers. When messa
ge monitoring is activated for 
your telephone set, each of your calls will be answered by 
the automated attendant, who will su
ggest that the caller 
leave you a messa
ge. You can hear the message while it is 
bein
g recorded and decide whether you prefer to intercept 
and answer the call, or to have the caller leave a messa
ge.
You can pro
gram the monitoring time from your telephone 
set.
You must ask the system administrator to pro
gram the 
messa
ge monitoring feature to be operative at your station.
To monitor your messages
1. Press your pro
grammed [MESSAGE MONITOR] but-
ton; the button li
ght goes on, indicating that the feature 
is operative.
2. When a caller be
gins recording a message for you, the 
caller’s voice can be heard -- throu
gh your telephone 
set speaker -- and you can then decide if you want to 
accept the call. At this sta
ge, your telephone set will be 
in mute mode, so that the caller cannot hear you.
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							Avanti 3020 and 3015D telephone sets 53
To intercept the call
1. To intercept and answer the call, either:
• pick up the receiver;
• press 
{ANSWER SCREEN};
or 
• press [SPKR]
.
or
2. To reject the call, either:
•press
 {END SCREEN};
•press
 any key other than [SPKR]
;
or 
• simply refrain from answering; 
To stop monitoring your calls
•Press 
your pro
grammed [MESSAGE MONITOR] but-
ton a
gain;
the button li
ght goes off.
To set the monitoring time for your calls
1. Enter your mailbox (dial the IMAGEN
 access code and 
dial [#][#]
).
2. Enter your password; 
you receive the Mailbox Menu.
3. Press [4]
; 
you receive the MAILBOX OPTIONS Menu.
4. Dial [8]
;
you are asked to set the monitorin
g time either:
• in multiples of 5 seconds, where dialin
g 
a di
git between 1 and 9 corresponds to 
a maximum messa
ge monitoring time of
5 seconds to 45 seconds, respectively;
or
• to be unlimited.
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							54 Avanti 3020 and 3015D telephone sets
5. Dial either:
• the di
git -- [1]
 to [9]
 -- for the desired respective 
monitorin
g time;
or
•[#]
 -- for unlimited monitoring time;
the auto attendant responds with an announcement of 
the selected monitorin
g time; for example:
• if you dialed [1]
 -- “five seconds”;
• if you dialed [9]
 -- “forty five seconds”;
• if you dialed [#]
 -- “unlimited”;
if no settin
g is defined, the default monitoring time is 10 
seconds.
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