Telrad Digital Avanti 3020 And Avanti 3015D Telephone Sets User Guide

							Avanti 3020 and 3015D telephone sets 25
After listening to each message, you hear the LISTEN 
Menu:
(Alternatively, you can ask your system administrator to 
pro
gram your MAILBOX Menu so that you can access 
your messa
ges in a slightly different manner.)
In such a case, you listen to your new messa
ges by select-
in
g {NEW MSGS} 
or [1]
, and old messages can be heard 
by pressin
g {OLD MSGS} or [6]
, while future delivery mes-
sa
ges can be heard by dialing [8]
. The LISTEN Menu is 
then played.
If you dial [6]
 while listenin
g to a message, you receive the 
MORE LISTEN OPTIONS 
Menu:
   
To repeat this message{REPEAT}[1]
To save this message and play the next one{NEXT MSG}[2]
To erase this message and play the next one{ERASE MSG}[3]
To reply to this message[4]
To transfer/copy the message to another box[5]
For more options[6]
To rewind message while listening[7]
To pause message while listening[8]
To fast forward message while listening[9]
To lower volume[1]
For normal volume[2]
To raise volume[3]
To decrease speed{SLOW SPEED}[4]
For normal speed{NORMAL SPD}[5]
To increase speed{FAST SPEED}[6]
To convert an old message to new[7]
To add an ID tag to this message[8]
To repeat this message with time tag[9]
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							26 Avanti 3020 and 3015D telephone sets
The above menu enables you to change the volume or 
speed of the messa
ge you are listening to, or to repeat the 
messa
ge with its header.
If you select [1]
 -- New Messa
ges, either from the MAIL-
BOX Menu or the MESSAGE TYPE SELECTION Menu, 
you are informed how many of these were ta
gged ‘Urgent’ 
by the sender. ‘Ur
gent’ messages are played first and are 
prefixed by an URGENT!
 announcement. Once a mes-
sa
ge has been heard (and you press any button), its classi-
fication chan
ges to OLD, and can be reheard by selecting 
[2]
 from the MESSAGE TYPE SELECTION Menu. 
New confirmation messa
ges are also contained in the 
‘New messa
ges’ category. Old confirmation messages can 
be heard by dialin
g [4] 
in the MESSAGE TYPE SELEC-
TION Menu.
CHANGING AN OLD MESSAGE TO A NEW MESSAGE
You may want a messa
ge that you have already heard to 
be played to
gether with your new messages. 
To change the status of a message from old to new
1. After listenin
g to a message, select [6]
 from the LISTEN 
Menu;
you receive the MORE LISTEN OPTIONS Menu.
2. Press [7]
;
the messa
ge is played with your new messages.
PROGRAMMING CONTINUOUS LISTENING
You may want to be able to listen to all your messa
ges, 
without havin
g to touch the dialpad to activate the next 
messa
ge. This is particularly helpful if you have entered 
your mailbox from a cellular phone in your car, for example.
To program Continuous Listening
1. Enter your mailbox (dial the IMAGEN
 access code and 
dial [#][#]
).
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							Avanti 3020 and 3015D telephone sets 27
2. Enter your current password; 
you receive the Mailbox Menu.
3. Press [4]
; 
you receive the MAILBOX OPTIONS Menu:
4. Press [9]
;
you receive the CONTINUOUS LISTENING Menu and 
have the followin
g options:
DETERMINING WHO A MESSAGE IS FROM 
AND WHEN YOU RECEIVED IT
Each messa
ge has an attached header, or time tag, con-
tainin
g the name or extension number of the person who 
sent the messa
ge, and the data and time that the message 
was sent. The header is in the form of a recorded 
announcement, played before the messa
ge itself if you 
have activated the header option.
To program the first 
follow me{1ST FOLLOW}[1]
To program the second 
follow me{2ND FOLLOW}[2]
Automated Attendant{AUTO ATT}[3]
To hear messages with
 time tag[4]
To change your 
password[5]
To define your personal distribution list[6]
To set the auto-copy feature[7]
To set the message monitoring time[8]
To program continuous listening[9]
Always{ALWAYS}[1]
When entering mailbox from outside{OUTSIDE ONLY][2]
To deactivate{DEACTIVATE}[3]
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							28 Avanti 3020 and 3015D telephone sets
To activate the header (time tag) option
1. Press
 {SET OPTION} or [4]
 in the MAILBOX Menu; you 
receive the MAILBOX OPTIONS Menu:
2. Press 
{HEADER} or [4]
; you receive the ACTIVATE/
DEACTIVATE Menu.
3. Dial [1] or press {ACTIVATE} to activate the option and 
dial 
[2] or press {DEACTIVATE} to deactivate the option.
If the header option is deactivated, you can neverthe-
less hear the time ta
g for a particular message.
To listen to the message header
 for a particular message
1. After listenin
g to a message, select [6]
 from the LISTEN 
Menu;
you receive the MORE LISTEN OPTIONS Menu.
2. Press [9]
;
the messa
ge is repeated with its time tag.
VIEWING THE CONTENTS OF YOUR MAILBOX 
(3020 SET ONLY)
This feature provides you with a visual listin
g of all the 
messa
ges currently stored in your mailbox. You can scroll 
throu
gh the list and play a particular message without hav-
in
g to listen to all the preceding messages first.
To program the first 
follow me{1ST FOLLOW}[1]
To program the second 
follow me{2ND FOLLOW}[2]
Automated Attendant{AUTO ATT}[3]
To hear messages with
 time tag[4]
To change your 
password[5]
To define your personal distribution list[6]
To set the auto-copy feature[7]
To set the message monitoring time[8]
To program continuous listening[9]
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							Avanti 3020 and 3015D telephone sets 29
To review your messages on the telephone display
1. From the MAILBOX Menu, press
 {VISUAL LST} or [9]
;
you receive a list, showin
g how many messages you 
have in each of the cate
gories: New, Old, Future, 
Ur
gent.
2. Press the softkey adjacent to the messa
ge category 
you wish to view. You receive a listin
g of the messages 
contained in the selected cate
gory:
• The top line of your screen displays the mailbox name 
and number, the number of messa
ges in the selected 
cate
gory and the page number. Each subsequent line 
contains details of a particular messa
ge. 
•The date
 the messa
ge was sent is shown at the left of 
the screen. If the date is blinkin
g, this indicates that the 
messa
ge is urgent.
•The time
 that the messa
ge was sent appears in 24-
hour format.
•The name
 or telephone extension of the person who 
sent the messa
ge appears next. If the message was left 
by an external caller, the telephone number of the 
external caller is displayed (if applicable to your sys-
tem); otherwise, the ta
g ‘EXTERNAL’ appears. 
                  Visual  List     Mbox 42                  JOHN SMITH
 NEW: 5                      URGENT: 0
 OLD: 3
 FUTURE: 0
 JOHN SMITH      NEW: 5          P-01        
 02/22    14:35      EXTERNAL      0:5
 02/22    16:25      JACKIE 
**         3:1
 02/21    08:35     212-555-1212*   0:3
*  If CID is implemented. Otherwise “EXTERNAL”
** Extension name (or number, e.g. Mbox 445)    appears.
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							30 Avanti 3020 and 3015D telephone sets
•The duration
 of the message is displayed on the right 
of your screen. The duration is recorded in minutes and 
multiple of 10 seconds (for example, a messa
ge of 2 
minutes and 32 seconds is shown as 2:3). If the mes-
sa
ge is more than ten minutes long, then the message 
duration is rounded to the nearest minute.
Messa
ges are listed in chronological order, with the first 
messa
ge being the one most recently received. You can 
scroll up and down throu
gh the listing by pressing the 
[LOW]
 (previous pa
ge) and [HIGH]
 (next page) keys.
To listen to a listed message
1. When the messa
ge you wish to hear appears on the 
display, press the left softkey adjacent to the messa
ge;
the messa
ge is played. 
After the messa
ge has been completed, you hear the 
LISTEN Menu:
Once you have dealt with the messa
ge by either exer-
cisin
g one of the menu options or dialing [*]
, you are 
returned to the visual messa
ge display. 
To repeat this message{REPEAT MSG}[1]
To save this message and play the next 
one{NEXT MSG}[2]
To erase this message and play the next 
one{ERASE MSG}[3]
To reply to this message[4]
To transfer/copy the message to another 
box[5]
For more options[6]
To rewind message while listening[7]
To pause message while listening[8]
To fast forward message while listening[9]
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							Avanti 3020 and 3015D telephone sets 31
NOTE
After a ‘new’ messa
ge has been heard (and you 
press any button), it is transferred to the ‘old mes-
sa
ges’ category. However, if you dial [*]
 while lis-
tenin
g to a message, it remains in the ‘new’ 
cate
gory. 
If you press the ri
ght softkey adjacent to a message, then 
after listenin
g to the message, you are returned to the reg-
ular audio IMAGEN
 session, and not to the visual display.
You can also leave the visual messa
ge list and return to 
the re
gular IMAGEN
 session by pressing {PREV} on the 
first pa
ge of the display.
RECOVERING A MESSAGE 
THAT YOU HAVE DELETED
If you delete a messa
ge, and then decide you require the 
messa
ge after all, it is possible -- within 15 minutes after 
havin
g listened to a message and deleted it -- to recover it.
To recover a deleted message
• Enter your mailbox and select [7]
, the undelete mes-
sa
ges option, from the MAILBOX Menu; IMAGEN
 
announces how many messa
ges have been success-
fully recovered, and you may listen to them by selectin
g 
the OTHER MESSAGES option from the MAILBOX 
MENU.
NOTE
If the undelete messa
ges option does not appear 
in the menu, this is because there are no deleted 
messa
ges in your mailbox that are capable of 
bein
g restored.
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							32 Avanti 3020 and 3015D telephone sets
REPLYING TO A MESSAGE
You can immediately reply to a messa
ge as soon as you 
finish listenin
g to it. 
To reply to a message you have just listened to
1. From the LISTEN Menu, press [4]
; you hear a recorded 
announcement: 
<
Mailbox greeting>. Please state your message clearly, 
then dial pound
 [#]
.
Then you hear a tone.
NOTE
If the person who left the messa
ge did so from out-
side the system -- for example, your boss called 
from home to leave you a messa
ge -- you hear a 
recorded announcement:
This message arrived from an outside caller -- 
Please enter mailbox number
.
(If you do not know the mailbox number, you can-
not reply to the messa
ge. Dial [#]
, and the system 
continues playin
g your other messages.)
2. State your reply to the messa
ge clearly. While you are 
recordin
g the {ADD TIME} and {END OF MSG} soft-
keys appear. You can add recordin
g time by pressing 
the 
{ADD TIME} softkey.
3. Press 
{END OF MSG} or [#]
; 
you receive the END OF RECORD Menu:
To review your recorded message{PLAYBACK}[1]
To confirm and save this message in 
the system{SAVE MSG}[2]
To erase this message{ERASE MSG}[3]
To add to this message[4]
To erase this message and record a 
new one[5]
To confirm and save this message 
with options[6]
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							Avanti 3020 and 3015D telephone sets 33
4. Press {SAVE MSG} or [2]
; the message is sent and you 
return to the LISTEN Menu.
COPYING OR TRANSFERRING A MESSAGE 
TO ANOTHER MAILBOX
You can copy or transfer a messa
ge someone sent you 
into another mailbox or mailbox 
group. If you copy it, a 
copy remains in your mailbox. If you transfer the messa
ge, 
it is sent to another mailbox or mailbox 
group and erased 
from your mailbox.
To copy or transfer a messa
ge, you must first be listening 
to it.
1. When you hear a messa
ge you want to copy or trans-
fer, press
 [5]
; 
you receive the COPY/SEND Menu: 
2.  Press
 {COPY MSG} or [1]
 and the mailbox number, or 
{TRANSF MSG} or [2]
 and the mailbox number, to 
copy or transfer the messa
ge to a single mailbox. Simi-
larly, to copy or transfer messa
ges to mailbox groups, 
dial [3]
 or [4] 
and enter the 
group number. 
To keep this message and send a copy 
to another mailbox{COPY MSG}[1]
To transfer this message to another 
mailbox{TRANSF MSG}[2]
To keep this message and send copies 
to group members{COPY TO GP}[3]
To transfer this message to group 
members[4]
To carbon copy[5]
To carbon send[6]
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							34 Avanti 3020 and 3015D telephone sets
The ANNOTATION Menu is now displayed:
3. If you want to attach an annotation, see the next sec-
tion, 
Message Annotation -- Adding your own com-
ments.
4. Press {SKIP} or [2]
; IMAGEN
 informs you that the mes-
sa
ge has been copied or sent to the appropriate mail-
box or mailbox 
group;
or
Press 
{CANCEL} or [3]
 if you want to abort the send/
copy procedure;
or
Press [4] 
if you want to ta
g your message prior to send-
in
g; you receive the SEND/COPY OPTIONS Menu:
Select the attribute you want to attach to the messa
ge 
by pressin
g the corresponding number or softkey; you 
can attach any or all of the attributes in this fashion. 
Select [2]
 from the previous menu to complete the 
send/copy procedure.
To record an annotation message{ANNOTATION}[1]
To send or copy the message now{SKIP}[2]
To abort this operation{CANCEL][3]
For further options[4]
To tag the message as urgent{URGENT}[1]
To tag the message as confidential{CONFIDENTL}[2]
To tag the message for confirmation{CONFIRM}[3]
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