Telrad Digital Avanti 3020 And Avanti 3015D Telephone Sets User Guide

							Avanti 3020 and 3015D telephone sets 35
CARBON COPYING OR CARBON SENDING A MES-
SAGE TO ANOTHER MAILBOX
You can carbon copy or carbon send a messa
ge someone 
sent you into a specific mailbox 
group - a group you define 
for the particular messa
ge. If you carbon copy it, a copy 
remains in your mailbox. If you carbon send the messa
ge, 
it is sent to the mailbox 
group and erased from your mailbox.
To carbon copy or carbon send a messa
ge, you must first 
be listenin
g to it.
1. When you hear a messa
ge you want to carbon copy or 
carbon send, press
 [5]
; 
you receive the COPY/SEND Menu: 
2.  Press [5]
 or [6]
.
You hear a messa
ge:
“Please enter mailbox number.
For Dial By Name, dial pound.
Dial pound twice to complete the list.”
3.  Enter the number of the first mailbox to which you want 
to carbon copy or carbon send the messa
ge, or
Dial [#]
 for Dial By Name, and enter up to the first six 
characters of the name. See Dial By Name in the sec-
tion Dialin
g Assistance For Outside Callers for instruc-
tions on how to use Dial By Name.
To keep this message and send a copy 
to another mailbox{COPY MSG}[1]
To transfer this message to another 
mailbox{TRANSF MSG}[2]
To keep this message and send copies 
to group members{COPY TO GP}[3]
To transfer this message to group 
members[4]
To carbon copy[5]
To carbon send[6]
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							36 Avanti 3020 and 3015D telephone sets
You hear the CONFIRMATION Menu:
4. Repeat step 3 for each mailbox to which you want to 
carbon copy or carbon send the messa
ge.
5. When the list is completed, dial [#] 
twice. Proceed as 
for sendin
g a message to a group of mailboxes.
MESSAGE ANNOTATION -- 
ADDING YOUR OWN COMMENTS
You may want to add your own comments to a messa
ge 
that you are copyin
g or transferring to someone elses 
mailbox. When you add comments, the person to whom 
you pass on the messa
ge first hears your comments, and 
then the messa
ge.
Once you have added comments to the messa
ge, they 
behave as part of the messa
ge. If someone listens to or 
deletes the messa
ge, she also listens to or deletes the 
annotation.
The rewind and fast forward features, however, function 
separately for the annotation and the messa
ge.
You may add more than one annotation to any sin
gle mes-
sa
ge (i.e. you can send the same message with different 
annotations to other mailboxes); and you can chan
ge a 
messa
ge annotation by rerecording it.
If you have activated the header option, and you listen to a 
messa
ge that has an annotation attached to it, the header 
contains the time ta
g of the message itself, not of the anno-
tation. First you hear the header, then the annotation, then 
the messa
ge.
To confirm the mailbox{CONFIRM MB}[1]
To skip the mailbox{SKIP MB}[2]
To proceed with the operation{PROCEED OP}[3]
To cancel the operation[*]
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							Avanti 3020 and 3015D telephone sets 37
To attach an annotation
After makin
g your desired selection from the COPY/SEND 
Menu, you receive the ANNOTATION Menu:
NOTE
Just as you can record an annotation for a mes-
sa
ge to a single mailbox, so you can add an anno-
tation to a 
group message. However, you cannot 
add more than one annotation to a 
group mes-
sa
ge.
If you han
g up while located in the ANNOTATION 
Menu, your messa
ge nonetheless will be trans-
ferred or copied. To abort a ‘send’ or ‘copy’ opera-
tion, dial [3]
 to exit the ANNOTATION Menu, and 
then [
*]
 to exit the COPY/SEND Menu.
1. Dial [1]
. 
You hear a recorded announcement: 
Please state your 
message clearly. Then, dial pound 
(#
).
2. Record your annotation, then press
 {END OF MSG} or 
[#]
; 
you receive the END OF RECORD Menu:
To record an annotation message {ANNOTATION}[1]
To send or copy the message now {SKIP}[2]
To abort this operation {CANCEL][3]
For further options[4]
To review your recorded message{PLAYBACK}[1]
To confirm and save this message in 
the system{SAVE MSG}[2]
To erase this message{ERASE MSG}[3]
To add to this message[4]
To erase this message and record a 
new one[5]
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							38 Avanti 3020 and 3015D telephone sets
3. Press {SAVE MSG} or [2]
, or hang up without pressing 
any button. 
The messa
ge together with your annotation is copied or 
sent to the appropriate mailbox or mailbox 
group.
To delete an annotation from a message
• After recordin
g the annotation, before saving it, press 
[3]
 in the END OF RECORD Menu.
To change the annotation of a message
1. Press [5]
 while listenin
g to either the annotation or the 
messa
ge itself;
you are transferred to the COPY/SEND menu.
2.  Press any one of the followin
g:
•
{COPY MSG} or [1]
 and the mailbox number;
•
{TRANSF MSG} or [2]
 and the mailbox number;
•
{COPY TO GP} or [3]
 and the group number;
•[4] 
and the 
group number.
The ANNOTATION Menu is now displayed.
3. Dial [1]
 to record a new annotation, then save the mes-
sa
ge.
Every user to whom you have sent the messa
ge will 
now hear the updated annotation.
NOTE
If after havin
g recorded a new annotation, you do 
not save it or subsequently delete it, the messa
ge 
will be heard as if no annotation was ever 
recorded.
Additional menu operations
The followin
g commands are also available when operat-
in
g the ANNOTATION Menu:
• Dial [0]
 to repeat the ANNOTATION Menu options;
• Dial [
*]
 to return to the COPY/SEND Menu.
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							Avanti 3020 and 3015D telephone sets 39
CALLER IDENTIFICATION (CID) 
LIST, DISPLAY AND DIAL
(3020 SET ONLY)
REVIEWING CID CALLS LISTED ON YOUR DISPLAY
Lists of answered and unanswered incomin
g outside calls 
-- supported by the Central Office for caller identification 
service -- can be viewed on the display of an Avanti 3020 
set. If authorized to enter the mailbox of another extension, 
the user can also view that extension’s list of incomin
g out-
side calls. Any of the callers whose calls are displayed can 
be called back, simply by selectin
g the respective call from 
the display.
A maximum of 100 caller identification call records can be 
saved by each user.
If the Caller Identification list, display and dial 
feature 
option is installed in your DIGITAL system, your display 
shows a 
{CID LIST} softkey in idle state. 
Accessing the CID list summary
1. When you press 
{CID LIST} the display shows: 
                   10 :2 4 F R I JU LY  3 0                
						

							40 Avanti 3020 and 3015D telephone sets
If you then press {ANSWERED} (for example), the display 
shows the date, time and number (or name) of the last 
three answered callers: 
To scroll backward or forward and view other pa
ges of 
the list, use the [LOW     HIGH] 
key at the bottom of the 
telephone set -- by pressin
g [LOW] 
to scroll backward, 
or 
[HIGH] 
to scroll forward -- and view additional three-row 
sets of answered calls.
Placing a call from the CID list display
To place a call to the caller whose details appear in one of 
the lines of the call list, simply press either the ri
ght or left 
softkey alon
gside the line listing the call.
REVIEWING CID CALLS FOR ANOTHER EXTENSION
If you are authorized to enter the mailbox of another exten-
sion, you can also view that extension’s list of incomin
g 
outside calls.
Once you have entered the mailbox of the other extension 
-- after enterin
g a correct password -- dial [#]
.
When you dial [#]
, the CID list summary of calls to the 
desired extension appears on the display -- as shown in 
the display example under Accessing the CID list sum-
mary
, above. You can then proceed to all the subsequent 
CID operations described above.
07/19       07:55      555-1111
07/18       18:50      1st NATIONAL ANSWERED   -  25                       P-20
07/18       16:45       555-2222
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							Avanti 3020 and 3015D telephone sets 41
INDEXING YOUR MESSAGES
IMAGEN
 offers you the possibility of tagging your old mes-
sa
ges, and sorting them into indices for future retrieval. 
This allows you to identify and access a specific messa
ge 
without havin
g to first listen to all chronologically preceding 
messa
ges. 
You can allocate your messa
ges to your own Personal 
index, which can hold up to a maximum of 9 messa
ges 
(ta
gged 1 to 9); or to the System Index, which has a capac-
ity of 128 messa
ges (tagged 10 to 137).
To mark a message as indexed
After listenin
g to a given message, you hear the LISTEN 
Menu as normal. You decide you would like to allocate the 
messa
ge to an index:
1. From the LISTEN Menu, press [6]
;
you receive the MORE LISTEN OPTIONS Menu:
To lower volume[1]
For normal volume[2]
To raise volume[3]
To decrease speed{SLOW SPEED}[4]
For normal speed{NORMAL SPD}[5]
To increase speed{FAST SPEED}[6]
To convert an old message to new[7]
To add an ID tag to this message[8]
To repeat this message with time tag[9]
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							42 Avanti 3020 and 3015D telephone sets
2. Press [8]
;
You hear the followin
g message:
Enter a message index number between 1 and 9, or 
dial pound 
[#] for the system index.
3. Select a number between 1 and 9 -- for example, 7 -- to 
ta
g the message as ‘7’ in your personal index; or
dial [#]
;
IMAGEN
 assi
gns the message a System index number 
between 10 and 137, and informs you accordin
gly:
Message index . 
You are returned to the LISTEN Menu.
If you attempt to assi
gn a message with a personal identifi-
cation number that is already in use, you receive the fol-
lowin
g message:
This Identification tag is taken. To reassign it to the current 
message, dial 
[#]. To select another identification tag, dial 
a digit between 1 and 9. To exit, dial star 
[
 * ].
To retrieve an indexed message
1. Enter your mailbox, and from the MAILBOX Menu, 
select [6]
;
you receive the MESSAGE TYPE SELECTION Menu:
2. Dial [5]
; you hear the followin
g announcement:
You have  private indexed messages in your 
mailbox
. Enter the message identification tag 1 to 9, or 
dial pound 
[#] followed by the system assigned identifi-
cation tag
.
To listen to your new messages{NEW MSGS}[1]
To listen to your old messages{OLD MSGS}[2]
To listen to your future delivery messages{FUTUR DLVR}[3]
To listen to your confirmation messages[4]
To listen to your indexed messages[5]
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							Avanti 3020 and 3015D telephone sets 43
3. Enter the appropriate private index tag
or
Dial [#]
 followed by the system index ta
g, and dial [#]
 
a
gain to confirm.
IMAGEN retrieves and plays the messa
ge as instructed. 
You are then transferred to the LISTEN Menu.
NOTE
If you enter an identification number that does not 
exist, IMAGEN informs you accordin
gly, and plays 
the messa
ge that comes next in numerical order.
If, when prompted to enter the identification num-
ber, you dial [#]
 twice in succession, all indexed 
messa
ges will be played successively.
To remove a message from an index
After retrievin
g and listening to the message you wish to 
remove from the index, you receive the MORE LISTEN 
OPTIONS Menu:
1. Dial [8]
; 
you hear the followin
g announcement:
To remove identification tag, dial pound (#).
2. Dial [#]
; 
the Index ta
g is removed from the message and you 
are returned to the LISTEN Menu.
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							44 Avanti 3020 and 3015D telephone sets
FORWARDING YOUR MESSAGES 
TO ANOTHER LOCATION
If you know you are going to be away from your desk, you 
can have any messa
ges you receive forwarded to another 
telephone extension, outside line or pa
ger. This is called 
the Follow-me Option.If you have activated the follow-me 
option, then after a messa
ge is left in your mailbox, the fol-
low-me destination telephone rin
gs. Upon answering, you 
hear a recorded announcement that you have a messa
ge. 
Then you enter your password and can listen to your mes-
sa
ges.
You can desi
gnate two different follow-me destinations. For 
example, you can have your calls forwarded to one exten-
sion durin
g the morning, and to a different extension during 
the afternoon. You can also pro
gram your mailbox so that 
after re
gular business hours your messages are automati-
cally forwarded to another extension.
In order to activate the follow-me option, you must:
•pro
gram at least one follow-me destination number;
•pro
gram the start and stop times for each follow-me 
number;
•pro
gram the follow-me method -- telephone, pager, or 
PABX/CENTREX C.O. line -- for each number;
• activate the follow-me option.
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