Telrad Digital Avanti 3020 And Avanti 3015D Telephone Sets User Guide

Avanti 3020 and 3015D telephone sets 65
To delete Mailboxes from your personal
 distribution group
1. From the MAILBOX OPTIONS Menu, press [6]
 to 
access the DISTRIBUTION LIST Menu;
you hear the announcement 
The current member num-
ber is 
.
2. Press
 {DELETE} or [3]
 to delete the current member
or
Press 
{NEXT} or [2]
 (repeatedly if necessary) to scroll 
throu
gh the other mailboxes in your group, and dial [3] 
to when you reach a mailbox you wish to delete.
The current member mailbox is deleted and...

66 Avanti 3020 and 3015D telephone sets
By proceeding through a series of menus, you can specify:
• the conditions under which you want the Auto attendant 
to operate; 
• the types of calls and times at which mailbox forwardin
g 
instructions will apply;
• whether callers should be forwarded internally or exter-
nally, or 
given the option to leave a message.
A. Select a Department Secretary
You can desi
gnate an extension as ‘Department Secre-
tary’, whereby an incomin
g caller who has reached your...

Avanti 3020 and 3015D telephone sets 67
B. Select the Auto attendant method of operation 
for your mailbox
You can choose one of the followin
g three Auto attendant 
modes for dealin
g with incoming calls:
•
Internal -- The Auto attendant initially transfers all 
incomin
g calls to your internal extension. If there is a 
‘busy’ or ‘no answer’ response, calls are handled 
accordin
g to mailbox forwarding instructions (as 
described below).
•
External -- The Auto attendant initially transfers all 
incomin...

68 Avanti 3020 and 3015D telephone sets
C. Program the call handling method for all no answer/
busy calls
You can determine how all incomin
g calls are to be han-
dled if your extension is busy or there is no answer. There 
are several options available:
•
Default -- You can decide to have calls handled accord-
in
g to the tenant programming for your system; or have 
IMAGEN
 play the re
gular BUSY/NO ANSWER menu, 
either with or without offerin
g the caller the option to 
‘camp on’ to your extension.
•...

Avanti 3020 and 3015D telephone sets 69
To program the no answer/busy call handling method 
for all calls
1. From the AUTOMATED ATTENDANT Menu, select [3]
;
you are transferred to the OPERATION Menu:
2. Choose the desired call handlin
g method. 
• If you press 
{RECORD} or [2]
, or {UNSCRN} or [3]
, 
your selection is saved, and you are returned to the 
AUTOMATED ATTENDANT Menu.
• If you press 
{DEFAULT} or [1]
 -- you are prompted to 
select a 
Default option.
 Press 
{ENABL CAMP} or [1]
 for the...

70 Avanti 3020 and 3015D telephone sets
• If you press [5]
, you are prompted to enter an inter-
nal extension number
. You are then asked to select 
either 
{SCREENED} or [1]
, to have calls forwarded 
on a screened basis, or 
{UNSCREENED} or [2]
 to 
have them forwarded on an unscreened basis. After 
makin
g your selection, you are returned to the 
AUTOMATED ATTENDANT Menu.
D. Program the no answer and busy call handling 
method for specific types of calls
You may decide you would prefer certain...

Avanti 3020 and 3015D telephone sets 71
•System Forward no answer -- you can decide how 
unanswered calls that arrived via the DIGITAL system 
should be handled.
•
System Forward Busy -- you can decide how calls that 
arrived via the DIGITAL system and received a busy 
si
gnal, should be handled.
To program the no answer and busy call handling 
method for specific types of calls
1. From the AUTOMATED ATTENDANT Menu, select [4]
;
you are transferred to the FORWARD Menu:
2. Choose the cate
gory of call...

72 Avanti 3020 and 3015D telephone sets
IMAGEN AT A GLANCE
To Enter Your Mailbox
At your extension:
1. Enter the IMAGEN
 access number;
2. Dial [#]
 twice;
3. Enter your password (if applicable).
From another extension:
1. Enter the IMAGEN
 access number;
2. Dial [#]
;
3. Enter your Mailbox Number;
4. Enter your password (if applicable).
From outside the system:
1. Dial the IMAGEN
 telephone number;
2. Dial [#]
;
3. Enter your Mailbox Number;
4. Enter your password (if applicable).
UserGuide.book  Page...

Avanti 3020 and 3015D telephone sets 73
3
3
3
RECORD YOUR NAME The following procedures assume you have accessed
your IMAGEN m ailbox:
RECORD YOUR MAILBOX GREETING
RECORD YOUR BUSY GREETING
RECORD YOUR SPECIAL GREETING
RECORD YOUR INTERNAL GREETING
3
1
2
4
53
3
5
5
5
5
-- record your nam e --
-- greeting --
-- greeting --
-- greeting --
-- greeting --#
#
#
#
TO CHANGE YOUR PASSWORD
54#--enterupto12digits.
(If less, finish by pressing ) --1
2
2
5#2
2
2
TO LEAVE A MESSAGE
2-- mailbox number, message --2#...

74 Avanti 3020 and 3015D telephone sets
TO LEAVE A MESSAGE W ITH CONFIRMATION
TO LEAVE A PRIVATE MESSAGE
TO LEAVE AN URGENT MESSAGE
TO LEAVE A FUTURE DELIVERY MESSAGE
2
2
2
2
-- mailbox number, message --
-- mailbox number, message --
-- mailbox number, message --
-- mailbox number, message --
day (2 digits), time (4 digits, 24 hr. form at)-- m o n th (2 d ig its )
,
#63*
#
#
#
6
6
62*
1
4
*
TO LEAVE A MESSAGE FOR A MAILBOX GROUP
TO LISTEN TO YOUR NEW MESSAGES
TO ACTIVATE MESSAGE HEADER FEATURE
5
1
414...