Telrad Digital Avanti 3015 Set, 3000 Set User Guide

14 Avanti 3015 and Avanti 3000 sets
To dial the number saved
1. Access an outside line.
2. Press [FEATURE]
.
3. Dial the SAVE/REPEAT access code ([7][7]
).
AUTOMATIC REDIAL
If you dial an outside number and hear busy tone you can 
have the system redial the number several times, at pre-
defined intervals.
When you hear busy tone:
• Press an ARD 
button.
When the called party answers:
• Lift the handset.
If the dialed number rin
gs, or if the system makes the max-
imum number of dialin
g attempts, the...

Avanti 3015 and Avanti 3000 sets 15
When an outside line becomes available, the system rings 
your extension. Then:
3. Lift the handset. 
4. Listen for outside dial tone and dial the desired number.
To cancel trunk queue
1. Dial the CANCEL code [#]
.
2. Press [FEATURE]
.
3. Dial the CALLBACK/QUEUE access code ([2][2]
).
4. Han
g up.
CIRCUMVENTING EXTENSION RESTRICTIONS
(TRAVELING CLASS OF SERVICE)
You can dial an outside number from a toll-restricted tele-
phone by temporarily assi
gning it your own...

16 Avanti 3015 and Avanti 3000 sets
OBTAINING SPECIAL SERVICES 
VIA LINES DEFINED AS BEHIND AN EXCHANGE 
(CENTREX OR PBX)
You may be able to access special services provided by a 
CENTREX or PBX exchan
ge.
To access services while connected 
to the outside line
1. Press [FEATURE]
.
2. Press [FLASH]
.
3015_3000txt.book  Page 16  Wednesday, August 4, 1999  11:13 AM 

Avanti 3015 and Avanti 3000 sets 17
HOLD
There are two types of hold:
•
Exclusive hold: the call can be retrieved only from 
your extension.
•
Inclusive hold:  the call can also be retrieved by other 
sets with a button for that appearance.
You cannot transfer a call that is on hold.
When you place a call on hold, you automatically receive 
dial tone and can make a pa
ge call or dial to another exten-
sion. If you do not receive dial tone, this means that no DN 
is available.
To place a call on exclusive...

18 Avanti 3015 and Avanti 3000 sets
TRANSFERRING CALLS
You can transfer a call to another extension:
1. Press [TRANSFER]
.
2. Dial the extension number.
3. Announce the call when the other party answers and 
then han
g-up.
To retrieve a transferred call
If you have not yet hun
g up and the other party has not yet 
answered the transferred call, you may retrieve the trans-
ferred call.
• Press the line button associated with the call.
3015_3000txt.book  Page 18  Wednesday, August 4, 1999  11:13 AM 

Avanti 3015 and Avanti 3000 sets 19
CONFERENCE CALLS
A total of eight parties, any of which may be on outside 
lines, can participate in a conference.
To establish a conference
1. Make the first call.
2. Press [CONFERENCE]
.
3. Make the next call.
After the call is answered:
4. Press [CONFERENCE] 
a
gain.
5. Repeat steps 2 throu
gh 4 to add up to five more parties 
to the conference.
3015_3000txt.book  Page 19  Wednesday, August 4, 1999  11:13 AM 

20 Avanti 3015 and Avanti 3000 sets
PICKUP
You can answer a call at another extension, without leaving 
your desk.
To pick up a call on hold 
or ringing at another extension
1. Press [PICK UP]
.
2. Dial the number of the extension at which the call is 
rin
ging or on hold.
To pick up a call ringing in your pickup group
• Press a MEMORY button pro
grammed with GROUP 
PICK UP.
or
1. Press [PICK UP]
.
2. Press [
*]
.
See 
ABBREVIATED DIALING for instructions on how to 
pro
gram MEMORY buttons....

Avanti 3015 and Avanti 3000 sets 21
MESSAGES
If after dialing an extension, there is no answer or you hear 
busy tone, you can send a basic messa
ge or a message 
from a predefined list, which appears on the display of the 
extension you called.
When you send a basic messa
ge, display telephones show 
“
CALL” followed by your extension name or number (e.g. 
“
CALL STEVE”).
SENDING MESSAGES
To send a basic message
After dialin
g an extension:
1. Press [MSG]
.
2. Han
g up
The messa
ge is sent.
RECEIVING...

22 Avanti 3015 and Avanti 3000 sets
DO NOT DISTURB (DND)
If you do not want calls to ring at your telephone, tempo-
rarily, you can activate the DND feature.
NOTE
If your telephone set is not pro
grammed with DN 
buttons, the DND indication is sli
ghtly different. 
If the [DND] 
button flashes red, this indicates 
that your set is pro
grammed for Call forward. 
You can deactivate Call forward by pressin
g the 
flashin
g [DND] 
button.
To place your telephone in do not disturb mode
• Press [DND]
.
The DND...

Avanti 3015 and Avanti 3000 sets 23
DND MESSAGES
You can select a predefined messa
ge that appears on the 
display of telephones that call your extension, while it is in 
DND mode. You can also ask the System Administrator to 
pro
gram additional messages.
To program a DND message
1. Press [FEATURE]
.
2. Press [PROGRAM]
.
3. Press [DND]
.
4. Enter a messa
ge number (two digits; e.g. 08. See the 
DND messa
ges table at the end of this guide for a com-
plete list of available messa
ges).
5. Han
g up.
To...