System 25 Switched Loop ATTendant Console User Guide
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Last Number Dialedq You can redial the last number you dialed (up to 16 digits) by using the LAST # DIALED button. Numbers are stored in LAST # DIALEDwhen you use the Speed Dialing feature or the following buttons: n CONFERENCE n FACILITY n LOOP n REP DIAL n TRANSFER Numbers are not stored in LAST # DIALED when you use Account Code Entry, Call buttons: n ACCT ENTRY n AUTO ICOM Accountability, or the following n DSS n FLEX DSS Using Last Number Dialed 1 Listen for dial tone. 2 Press...
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Leave Word Callingq You can use the Leave Word Calling feature only if the VOICE POWER Voice Message System (VMS) is connected to your System 25. You may want to use the Leave Word Calling feature for any of the following reasons: n n n n The person you called is busy The call is unanswered You have requested callback for that extension You have been connected to Coverage for that extension For instructions on obtaining messages left at your telephone, see your System Administrator. Leaving Messages...
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Message Waiting3q Message Waiting is available on most multiline telephones, and is a feature that can be used by anyone in the system. Most telephones have a light that indicates a waiting message. You may also have a MESSAGEbutton, which you can press to turn the light off after you receive messages. If your telephone does not have a MESSAGEbutton, you must use a feature access code to turn it off. (If you want to check on the feature associated with the MSG WAIT button, go to the section titled...
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PersonaI Message Waiting q You and another person may have been assigned buttons that are used to signal each other. If so, a message waiting is indicated by the light next to MSG WAIT . Either the sender or the receiver can turn this light off. Sending a Personal Signal 1 Do not lift the handset. 2 If the light next to the button is off, press MSG WAIT . Canceling a Personal Signal 1 Do not lift the handset. 2 If the light next to the button is on, press MSG WAIT . 60
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Pickup3q Pickup allows you to answer a call that is ringing at another telephone.All multiline telephones have this fixed feature. Pickup calls arrive at the LOOP button where the code was entered. Picking Up Calls3q 1 Listen for dial tone, then pressqq* 7. 2 Dial the extension number of the ringing telephone. Picking Up Calls in Your Pickup Groupq 1 2 Listen for dial tone. Pressqqq* 7 0 . NOTE: Your System Administrator will notify you if you have been designated to be in a pickup group. (This is...
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Programming Numbersq You can program numbers into FLEX DSS buttons, REP DIAL buttons, and Personal Speed Dialing codes. While only extension numbers can be programmed into FLEX DSS buttons, numbers and special characters may be programmed into REP DIAL buttons (maximum of 28 characters) and Personal Speed Dialing codes (maximum of 25 characters). Special Characters You may need to use the “*”and the “#” when you program numbers. The “*”is used as either a 1.5 second pause or as an actual “*”character....
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Programming Numbers (Continued) Using # as a Character If you want to use a“#” as an actual character, you must place two “#”s in the programmed number. For example, you may want to program a Call Accountability feature access code (# # extension), into a REP DIAL button. You program: # # # #275 This means:# # 275 Using # with Speed Dialing Codes When you want to have a Speed Dialing code as part of your programmed number, you should use a single “#” for the code. For example, you may want to program...
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Programming Numbers (Continued) Programming or Removing Numbers 1 2 3 4 Listen for dial tone, then pressqq# 4 . If you want to remove a number, go to Step 3. or Dial the number you want to program. To indicate on which button this programmed or removed: Press FLEX DSS or REP DIAL . or Press “#” and a Personal Speed After confirmation tone and dial Display The display shows the characters asnumber should be Dialing number (20 - 39). tone, hang up. they are entered. 64
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Recallq If a System 25 telephone or outgoing line is busy when you attempt to place a call, you can press RECALL and hang up. When the telephone or outgoing line becomes available, the system will ring your telephone. For more information about this feature, see the “Callback” section. In addition, if your company uses certain Central Office features, the RECALL button may be used to access these features. Check with your System Administrator for a description of available features, access codes,...
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Repertory Dialing (REP DIAL)q You can program telephone numbers, account codes, or feature access codes into REP DIAL buttons (a maximum of 28 characters). You can then dial the programmed number by pressing REP DIAL . For instructions on how to program REP DIAL numbers, see the section for “Programming Numbers”. Placing Calls 1 Listen for dial tone. 2 Press REP DIAL . Display The display shows the characters that are stored on the button. 66