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Sony VAIO F22 VPCF22CFX User Manual

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Page 151

151nN Troubleshooting >
Optical Discs
What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable 
during Blu-ray Disc playback?
❑Check if your optical disc drive supports the Blu-ray Disc media.
❑To play copyright protected Blu-ray Disc media continually, you need to update the AACS key. If a message prompts you 
to update the AACS key, follow the message.
!Your computer must be connected to the Internet to update the AACS key.
❑You may not be able to play some Blu-ray Disc...

Page 152

152nN Troubleshooting >
Optical Discs
Why cant I write data to Blu-ray Disc media?
❑Check if your optical disc drive supports the Blu-ray Disc writing function.
❑BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media.
 
What should I do if my external optical disc drive does not work properly?
Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it 
is not connected, the external optical disc...

Page 153

153nN Troubleshooting >
Display
Display
Why did my screen go blank?
❑Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If 
the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the 
Power Saving Modes (page 28) for more infor mation.
❑Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑If your computer is running on...

Page 154

154nN Troubleshooting >
Display
What should I do if I do not see proper images or videos?
❑Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. 
Selecting any other option may prevent such software from displaying images successfully. To change the display colors, 
follow these steps:
1Right-click on the desktop and select Screen resolution.
2Click Advanced settings.
3Click the Monitor tab.
4Select True Color (32 bit) under Colors.
❑Do...

Page 155

155nN Troubleshooting >
Display
What should I do if 3D images are not displayed on my 3D TV connected to the HDMI 
output port?
❑Change the 3D playback settings. To change the settings, click To o l s in the upper right corner of the WinDVD BD window 
and select  . See the help file included with the WinDVD BD for more infor mation.
❑If the computer is connected to your 3D TV through an AV amplifier, make sure the AV amplifier supports 3D playback.
❑Check the HDMI output resolution settings on the...

Page 156

156nN Troubleshooting >
Display
Why doesnt my screen display a video?
❑If the display output is directed to the external display and the external display is disconnected, you cannot display a video 
on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video 
playback. See Selecting Display Modes (page 85) for changing the display output. Alternatively, you can press the 
Fn+F7 keys to change the display output. See Combinations and Functions...

Page 157

157nN Troubleshooting >
Display
What should I do if the external display remains blank?
Press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 35) for more 
information.
 
How do I run Windows Aero?
To run Windows Aero, follow these steps:
1Right-click on the desktop and select Personalize.
2Select your desired theme from Aero Themes.
For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
 
  

Page 158

158nN Troubleshooting >
Printing
Printing
What should I do if I cannot print a document?
❑Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑Make sure your printer is compatible with the Windows operating system installed on your computer.
❑You may need to install the printer driver software before you use your printer. See the manual that came with your printer 
for more information.
❑If your printer is not functioning after your...

Page 159

159nN Troubleshooting >
Microphone
Microphone
What should I do if my microphone does not work?
❑If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the 
microphone jack on your computer.
❑Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps:
1Close all open programs.
2Click Start and Control Panel.
3Click Hardware and Sound.
4Click Manage audio devices under Sound.
5On the Recording...

Page 160

160nN Troubleshooting >
Speakers
Speakers
What should I do if I do not hear sound from the built-in speakers?
❑If you are using a program that has its own volume control, make sure the volume control is properly set. See the 
programs help file for more information.
❑The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud 
enough to hear sound.
❑Check the Windows volume...
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