Sony VAIO F22 VPCF22CFX User Manual

							151nN Troubleshooting >
Optical Discs
What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable 
during Blu-ray Disc playback?
❑Check if your optical disc drive supports the Blu-ray Disc media.
❑To play copyright protected Blu-ray Disc media continually, you need to update the AACS key. If a message prompts you 
to update the AACS key, follow the message.
!Your computer must be connected to the Internet to update the AACS key.
❑You may not be able to play some Blu-ray Disc content on your computer, or the computer may become unstable during 
Blu-ray Disc playback. To play content normally, download and install the latest updates for Blu-ray Disc playback software 
using the VAIO Update. 
For information on how to use the VAIO Update, see Updating Your Computer (page 31).
 
What should I do if I cannot write data to CD media?
❑Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using 
a disc with an affixed adhesive label could cause a write error or other damage.
 
What should I do if I cannot write data to DVD media?
❑Make sure you are using the correct DVD recordable media.
❑Check which DVD recordable format is compatible with your optical disc drive. Some brands of DVD recordable media do 
not work.
  
						

							152nN Troubleshooting >
Optical Discs
Why cant I write data to Blu-ray Disc media?
❑Check if your optical disc drive supports the Blu-ray Disc writing function.
❑BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media.
 
What should I do if my external optical disc drive does not work properly?
Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it 
is not connected, the external optical disc drive may not work properly.
    
						

							153nN Troubleshooting >
Display
Display
Why did my screen go blank?
❑Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If 
the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the 
Power Saving Modes (page 28) for more infor mation.
❑Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑If your computer is running on battery power, make sure the battery pack is installed properly and is charged. See Using 
the Battery Pack (page 20) for more information.
❑If the display output is directed to the external display, press the Fn+F7 keys. See Combinations and Functions with 
the Fn Key (page 35) for more information.
  
						

							154nN Troubleshooting >
Display
What should I do if I do not see proper images or videos?
❑Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. 
Selecting any other option may prevent such software from displaying images successfully. To change the display colors, 
follow these steps:
1Right-click on the desktop and select Screen resolution.
2Click Advanced settings.
3Click the Monitor tab.
4Select True Color (32 bit) under Colors.
❑Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause 
unsuccessful playback/display or unstable system operations.
Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is 
enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen 
savers have been found to even change the display resolution and colors.
 
What should I do if some items do not fit on the computer screen?
Check that the text size is set to 100%. If not, some items, for example a software menu, may not be displayed correctly, 
depending on the software you are using. See Windows Help and Support for more information on how to change the text 
size.
 
What should I do if no image is displayed on my TV screen or external display connected 
to the HDMI output port?
Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP 
compliant display. See Connecting a TV with an HDMI Input Port (page 80) or Connecting a Computer Display or a 
Projector (page 78) for more information. 
						

							155nN Troubleshooting >
Display
What should I do if 3D images are not displayed on my 3D TV connected to the HDMI 
output port?
❑Change the 3D playback settings. To change the settings, click To o l s in the upper right corner of the WinDVD BD window 
and select  . See the help file included with the WinDVD BD for more infor mation.
❑If the computer is connected to your 3D TV through an AV amplifier, make sure the AV amplifier supports 3D playback.
❑Check the HDMI output resolution settings on the computer. If the resolution is not set to 1920 x 1080 or 1280 x 720, 
images are not displayed in 3D. See To play Blu-ray 3D Disc media (page 83) for details on how to set up the resolution.
❑You should also see the manual that came with your 3D TV for more information on 3D playback.
  
						

							156nN Troubleshooting >
Display
Why doesnt my screen display a video?
❑If the display output is directed to the external display and the external display is disconnected, you cannot display a video 
on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video 
playback. See Selecting Display Modes (page 85) for changing the display output. Alternatively, you can press the 
Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 35) for more 
information.
❑The video memory of your computer may be insufficient for displaying high resolution videos. In such a case, lower the 
resolution of the LCD screen. 
To change the screen resolution, follow these steps:
1Right-click on the desktop and select Screen resolution.
2Click the drop-down list next to Resolution.
3Move the slider up to increase or down to decrease the screen resolution.
✍You can check the total amount of the graphics and video memory available. Right-click on the desktop, select Screen resolution, and click Advanced 
Settings and the Adapter tab. The displayed value may be different from the actual amount of memory on your computer.
 
What should I do if my screen is dark?
❑Press the Fn+F6 keys to brighten your computer screen.
❑Blocking the ambient light sensor turns your screen dark. Make sure that the sensor is unblocked.
 
Why does the LCD brightness fluctuate when I change it or place my computer back into 
Normal mode from Sleep mode?
This may occur on models with the LED backlight when the LCD colors are calibrated and does not indicate a malfunction. 
						

							157nN Troubleshooting >
Display
What should I do if the external display remains blank?
Press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 35) for more 
information.
 
How do I run Windows Aero?
To run Windows Aero, follow these steps:
1Right-click on the desktop and select Personalize.
2Select your desired theme from Aero Themes.
For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
 
  
						

							158nN Troubleshooting >
Printing
Printing
What should I do if I cannot print a document?
❑Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑Make sure your printer is compatible with the Windows operating system installed on your computer.
❑You may need to install the printer driver software before you use your printer. See the manual that came with your printer 
for more information.
❑If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart 
the computer.
❑If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may 
enable printing. Follow these steps:
1Click Start and Devices and Printers.
2Right-click the printer icon and select Properties.
3Click the Por ts tab.
4Click to cancel the Enable bidirectional support check box.
5Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and 
remote panel.
    
						

							159nN Troubleshooting >
Microphone
Microphone
What should I do if my microphone does not work?
❑If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the 
microphone jack on your computer.
❑Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps:
1Close all open programs.
2Click Start and Control Panel.
3Click Hardware and Sound.
4Click Manage audio devices under Sound.
5On the Recording tab, select your desired device for sound input and click Set Default.
 
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑Keep the microphone away from a sound output device.
❑Turn down the volume of the speakers and the microphone.
 
  
						

							160nN Troubleshooting >
Speakers
Speakers
What should I do if I do not hear sound from the built-in speakers?
❑If you are using a program that has its own volume control, make sure the volume control is properly set. See the 
programs help file for more information.
❑The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud 
enough to hear sound.
❑Check the Windows volume controls by clicking the volume icon on the taskbar.
❑Your sound output device may have been incorrectly configured. To change the sound output device, see How do I 
change the sound output device? (page 165).