Sony VAIO F22 VPCF22CFX User Manual

							161nN Troubleshooting >
Speakers
What should I do if my external speakers do not work?
❑Check the suggestions in What should I do if I do not hear sound from the built-in speakers? (page 160).
❑If you are using a program that has its own volume control, make sure the volume control is properly set. See the 
programs help file for more information.
❑Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑Make sure your speakers are designed for computer use.
❑If your speakers have a muting button, set the button to off.
❑If your speakers require external power, make sure the speakers are connected to a power source. See the manual that 
came with your speakers for more information.
❑Check the Windows volume controls by clicking the volume icon on the taskbar.
❑Your sound output device may have been incorrectly configured. To change the sound output device, see How do I 
change the sound output device? (page 165).
 
  
						

							162nN Troubleshooting >
Touch Pad
Touch Pad
What should I do if the touch pad does not work?
❑You may have disabled the touch pad. Press the Fn+F1 keys to enable it. See Using the Touch Pad (page 38).
❑Make sure that a mouse is not connected to your computer.
❑If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the 
M or m key, and press the Enter key to restart your computer.
❑If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the 
m and , keys, press the Enter key, select Restart with the M or m key, and press the Enter key to restart your computer.
❑If this procedure does not work, press and hold the power button until the computer turns off.
!Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
 
  
						

							163nN Troubleshooting >
Keyboard
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your computers keyboard is labeled on the packaging box. If you choose a different regional keyboard 
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1Click Start and Control Panel.
2Click Clock, Language, and Region, and then Change keyboards or other input methods under Region and 
Language.
3Click Change keyboards on the Keyboards and Languages tab.
4Change the settings as desired.
 
What should I do if I cannot use the numeric keypad to enter numbers?
If you cannot use the numeric keypad, Num Lk mode may not be activated. Check if the Num lock indicator light is unlit. If the 
indicator light is unlit, press the Num Lk key to turn it on before entering numerals.
 
  
						

							164nN Troubleshooting >
Floppy Disks
Floppy Disks
Why doesnt the Safely Remove Hardware and Eject Media icon appear on the taskbar 
when the drive is connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB 
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does 
not appear, follow these steps:
1Close all programs that are accessing the floppy disk drive.
2Wait until the indicator light on the floppy disk drive turns off.
3Push the eject button to remove the disk, and unplug the USB floppy disk drive from your computer.
4Reconnect the floppy disk drive by plugging the USB cable into the USB port.
5Restart the computer by clicking Start, the arrow next to the Shut down button, and Restart.
 
What should I do if I cannot write data to a floppy disk?
❑Make sure the floppy disk is properly inserted in the drive. 
❑If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can 
either use a floppy disk that is not write-protected or disable the write-protect feature.
    
						

							165nN Troubleshooting >
Audio/Video
Audio/Video
What should I do if I cannot use my digital video camcorder?
If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely 
plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK 
Device (page 91) for more information.
 
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1Click Start and Control Panel.
2Click Hardware and Sound.
3Click Manage audio devices under Sound.
4On the Sounds tab, click to cancel the Play Windows Startup sound check box.
5Click OK.
 
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or 
headphones jack, you need to change the device for sound output.
1Close all open programs.
2Click Start and Control Panel.
3Click Hardware and Sound.
4Click Manage audio devices under Sound.
5On the Playback tab, select your desired device for sound output and click Set Default. 
						

							166nN Troubleshooting >
Audio/Video
What should I do if I do not hear the sound from the sound output device connected to the 
HDMI output port, optical output port, or headphones jack?
❑You need to change the sound output device if you want to hear sound from the device connected to a port, such as the 
HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound 
output device? (page 165).
❑If you still hear no sound from the sound output device, follow these steps:
1Follow steps 1 to 4 in How do I change the sound output device? (page 165).
2On the Playback tab, select the HDMI or S/PDIF icon and click Properties.
3Click the Advanced tab.
4Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports.
5Click OK.
  
						

							167nN Troubleshooting >
Audio/Video
How do I output the Dolby Digital or DTS sound through an S/PDIF-compatible device?
To output the Dolby Digital or DTS sound from a disc through an S/PDIF-compatible device connected to your computer, 
follow these steps:
1Click Start and Control Panel.
2Click Hardware and Sound.
3Click Manage audio devices under Sound.
4On the Playback tab, select the optical out icon and click Properties.
5Click the Supported Formats tab.
6Click to select the DTS Audio and Dolby Digital check boxes.
7Click OK.
!If the Dolby Digital or DTS output is connected to a device that does not support it, the device will not play any sound. In such a case, cancel the DTS 
Audio and Dolby Digital check boxes.
 
Why do sound interruptions and/or dropped frames occur when I play high-definition 
videos, such as those recorded with the AVCHD digital video camcorder?
Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance 
on your computer. During the video playback, some operations and/or functions may become unavailable, and sound 
interruptions, dropped frames, and playback failure may occur depending on the configuration of your computer.
    
						

							168nN Troubleshooting >
Memory Stick
Memory Stick
What should I do if I cannot use Memory Stick that was formatted on a VAIO computer 
on other devices?
You may need to reformat your Memory Stick.
Formatting Memory Stick erases all data, including music data previously saved on it. Before you reformat Memory Stick, 
back up important data and confirm that Memory Stick does not contain files you want to keep.
1Copy the data from Memory Stick onto your built-in storage device to save data or images.
2Format Memory Stick by following the steps in Formatting Memory Stick (page 56).
 
Can I copy images from a digital camera using Memory Stick?
Yes, and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick.
 
Why cant I write data to Memory Stick?
Some versions of Memory Stick are equipped with an erasure prevention switch to protect data from unintentional erasure 
or overwriting. Make sure the erasure prevention switch is off.
    
						

							169nN Troubleshooting >
Peripherals
Peripherals
What should I do if I cannot connect a USB device?
❑If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital 
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an 
AC outlet.
❑Try using another USB port on your computer. The driver software could be installed to the specific port you used the first 
time you connected the device.
❑See the manual that came with your USB device for more information. You may need to install software before you connect 
the device.
❑Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the 
device directly to your computer without a hub.
    
						

							170nN Trademarks >
Trademarks
SONY and the SONY logo are registered trademarks of Sony Corporation.
VAIO and the VAIO logo are trademarks or registered trademarks of Sony Corporation.
BRAVIA is a trademark of Sony Corporation.
 and Memory Stick, Memory Stick Duo, MagicGate, OpenMG, Memory Stick PRO, Memory Stick PRO 
Duo, Memory Stick PRO-HG Duo, Memory Stick Micro, M2, and the Memory Stick logo are trademarks or registered 
trademarks of Sony Corporation.
Walkman is a registered trademark of Sony Corporation.
i.LINK is a name to denote IEEE 1394. i.LINK and i.LINK logo   are the trademarks of Sony Corporation.
Intel, Pentium, Intel SpeedStep, and Atom are trademarks or registered trademarks of Intel Corporation.
Microsoft, MS-DOS, Windows, Windows Vista, BitLocker, Aero, and the Windows logo are trademarks of Microsoft group of 
companies.
Blu-ray Disc
™, Blu-ray 3D™, the Blu-ray Disc logo, and the Blu-ray 3D logo are trademarks of the Blu-ray Disc Association.
The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks 
by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
Roxio Easy Media Creator is a trademark of Sonic Solutions.
WinDVD is trademark of Corel Inc.
PowerDVD is trademark of CyberLink.Inc.
NVIDIA and 3D Vision are registered trademarks and/or trademarks of NVIDIA Corporation in the United States and other 
countries.