Sony STRDH550 User Manual
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MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The left and right sound is unbalanced or reversed. Check that the speakers and device are connected correctly and securely. Adjust the sound level parameters using the Speaker Settings menu. Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 174
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Dolby Digital or DTS multi-channel sound is not reproduced. Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format. When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure the digital audio output setting of the connected device is available. Set [HDMI Audio Out] to [ AMP] in the HDMI Settings menu. You can only enjoy High Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD), DSD (for non-USA and Canadian models only) and Multi Channel Linear PCM with an HDMI connection. Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 175
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The surround effect cannot be obtained. Make sure you have selected a sound field for movies or music. [ PLII Movie], [PLII Music], [PLIIx Movie] (*), [PLIIx Music] (*), [Neo:6 Cinema ] (*) and [Neo:6 Music] (*) do not work when the speaker pattern is set to 2/0 or 2/0.1. * for STR- DH750 only Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 176
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 A test tone is not output from the speakers. The speaker cables may not be connected securely. Check that they are connected securely and cannot be disconnected by pulling on them slightly. The speaker cables may have short -circuited. Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 177
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 A test tone is output from a different speaker than the speaker displayed on the TV screen. The speaker pattern setup is incorrect. Make sure that the speaker connections and the speaker pattern match correctly. Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 178
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 No sound is output from the TV when the receiver is in standby mode. When the receiver enters standby mode, sound is output from the last HDMI device selected before you turned off the receiver. If you are enjoying content from another device, play the content on the device and perform the One-Touch Play operation, or turn on the receiver to select the HDMI device from which you want to enjoy content. Make sure [Pass Through ] is set to [ On] (For USA, Canadian, and Australian models only) or [ Auto] in the HDMI Settings menu. Related Topic Passing HDMI signals through ( Pass Through ) Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 179
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The FM reception is poor. Use a 75-ohm coaxial cable (not supplied) to connect the receiver to an outdoor FM antennas (aerial) as shown below. Receiver Outdoor FM antenna (aerial) Related Topic The FM stereo reception is poor. Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 180
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The FM stereo reception is poor. Perform the following procedure: 1. Select [ Listen] - [FM ] from the home menu. 2 . Tune in the station you want. 3 . Press OPTIONS . 4 . Select [FM Mode ] from the options menu. 5 . Select [ Mono ]. Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 181
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 You cannot tune to radio stations. Check that the antennas (aerials) are connected securely. Adjust the antennas (aerials) and connect an external antenna (aerial) if necessary. The signal of the stations is too weak with automatic tuning. Use direct tuning. Make sure you set the tuning scale correctly (when tuning to AM stations with direct tuning). No stations have been preset or the preset stations have been cleared (when tuning by scanning preset stations is used). Preset the stations. Press DISPLAY repeatedly on the remote control so that the frequency appears on the display panel. Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 182
MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 RDS does not work (for European and Australian models only). Make sure that you are tuned to an FM RDS station. Select a stronger FM station. The station you tuned to is not transmitting the RDS signal or the signal is weak. Notes on use 4 -488 -933 -11(1) Copyright 2014 Sony Corporation Help Guide 183