Sony DPP FP90 User Manual

61 GB
Troubleshooting
Connecting with a digital camera
Symptom
The PictBridge
mark does not
appear on the
LCD screen of
the digital
camera.
You  connect and
disconnect the
USB cable, but
nothing happens.
You  cannot stop
printing even if
you pressed
CANCEL.
You  cannot
make Index
printing.
Check
•Is the digital camera
connected correctly?
•Is the 1 (on/standby)
switch turned on?
•Does the firmware of your
digital camera support the
printer?
•Is “Connecting”
displayed?
•Is the USB setting of your
camera...

62 GB
Symptom
The images of
the memory
card or an
external device
inserted in the
printer are not
displayed on the
PC.
You  lost the
supplied CD-
ROM and want
to obtain a new
one.
The printer
driver cannot be
installed.
Check
•Are you sure that you
have followed the
installation procedures
correctly?
•Is another application
program running?
•Did you specify the CD-
ROM as the installation
CD-ROM correctly?
•Can you read the CD-
ROM with Explorer?
Cause/Solutions
cThe printer does not provide the
function...

63 GB
Troubleshooting
Symptom
The printer
driver cannot be
installed.
The printer does
not respond to
the printing
order from the
PC.
An image is
printed with
borders even if I
select
“Borderless”.
Check
•Is there an anti-virus
program or other
program running on
the system?
•Did you log onto
Windows Vista/XP/
2000 Professional using
an Administrator user
account?
•Is an error message
displayed stating that
an error was detected
in output of documents
via USB?
•Are you using an
application software
other...

64 GB
Symptom
Print quantity
specified in the
“Pages Per
Sheet” in the
“Layout” tab of
the “Sony DPP-
FP70/FP90
Properties”
dialog box does
not match the
actual print
quantity and
printed results.
Colors of the
printed image
from a PC are
different from
those printed
from a memory
card.
Check Cause/Solutions
cDepending on the application you use,
the print quantity setting of the
application you use may have priority
over the setting specified in the printer
driver dialog box.
cSince the process in...

65 GB
Troubleshooting
Error messages
No Memory Stick./No
CompactFlash card./No SD Card./
No External Device.
An incompatible Memory Stick/
CompactFlash card/SD Card/
External Device is inserted.
No image file.
No DPOF file.
Cannot delete a protected image.
You cannot delete a DPOF image.
If an error message appears
If an error occurs, the following error messages may be displayed on the LCD screen.
Follow the solution described here to solve the problem.
Printer
Error messages
Error occurred with...

66 GB
Error messages
Protected. Cancel protect then try
again.
The Memory Stick/CompactFlash
card/SD Card/External Device is
full.
The Memory Stick/CompactFlash
card/SD Card/External Device has
trouble.
Write error in the Memory Stick/
the CompactFlash card/the SD
Card/the External Device.
Memory Stick Format Error
Memory Stick is protected.
External devices and PictBridge-compliant devices
Error messages
Incompatible USB device.
Check device’s USB setting.
USB hub or device with built-in
hub not...

67 GB
Troubleshooting
Print paper
Error messages
No paper tray.  Insert paper tray
containing P size print paper and
press [PRINT].
No print paper. Set the print paper
for the P Size and press [PRINT].
Cleaning sheet is not placed.
Set the cleaning sheet and press
[PRINT].
Wrong print paper.
Set the print paper for the P Size
and press [PRINT].
Paper jam.  Remove Print Paper.
Meaning/Solutions
cThe ink ribbon is not inserted in the printer. Set
the ink ribbon into the printer.  (.Read This
First) If...

68 GB
Cleaning the inside of
the printer
If white lines or periodical dots are printed
on the pictures, use the cleaning cartridge
and cleaning sheet supplied to clean inside
the printer.
Before start cleaning the printer, please
remove a memory card, external device, or
USB cable from the printer.
1Open the ink ribbon compartment
door and if there is an ink ribbon
for printing, remove it.
2Insert the supplied cleaning
cartridge into the printer and
close the ink ribbon compartment
door.
3Remove the...

69 GB
Troubleshooting
4Place the cleaning sheet into the
paper tray with the no-imprint
side facing up.
surface without
imprints
5Set the paper tray into the printer
and press PRINT.
The cleaning cartridge and cleaning
sheet will clean inside the printer.
After the cleaning is finished, the
cleaning sheet is automatically ejected.
6Remove the cleaning cartridge
and sheet from the printer.
Tip
Keep the cleaning cartridge and cleaning sheet
together for future cleaning.
When cleaning ends
Set the ink...

70 GB
Precautions
On safety
•Be careful not to set or drop any heavy
objects on the power cord, or to damage
the power cord in any way. Never
operate this printer with a damaged
power cord.
•Should any solid object or liquid fall into
the cabinet, unplug the printer and have
it checked by qualified personnel before
operating it any further.
•Never disassemble the printer.
•To disconnect the power cord, pull it out
by the plug. Never pull the power cord
itself.
•When the printer is not going to be used...