Sony DPP FP90 User Manual

51 GB
Troubleshooting
Symptom
Some images in
the image list
are not
displayed or not
printed even if
they are
displayed.Cause/Solutions
cIf the image is displayed but cannot be
printed, the file used for printing is
damaged.
cIf there are no images stored in the
memory card or an external device, the
“No image file” message appears.
cIf an image is not compatible with DCF
(Design rule for Camera File system), it
may not be printed with the printer even
if it is displayed on the PC monitor.
cIf the mark...

52 GB
Symptom
Some images in
the image list
are not
displayed or not
printed even if
they are
displayed.
The file name is
not displayed
correctly.
In the Edit
menu, there are
blank areas at
the top and
bottom of the
previewed
image.
Check
•Did you name or rename
an image file with your
PC?
•Did you specify the print
quantity in the image list?
•There are 8 or more
hierarchies in the memory
card or an external device.
•Did you change the file
name of the image with
your PC?
•Is the previewed image...

53 GB
Troubleshooting
Symptom
Paper does not
feed.
The print paper
emerges
partially during
printing in
process.
Printing
Check
•Is the print paper properly
set in the paper tray?
•Does the ink ribbon or
print paper run out?
•Are you using print paper
that was not designed for
the printer?
•Is the print paper
jammed?
•Is it in the middle of the
printing process?
Cause/Solutions
cIf print paper is not properly loaded,
the printer may develop trouble.
(.Read This First)
Check the following:
•Insert the...

54 GB
Symptom
The printed
pictures are
inferior in
quality.
Printed results
Check
•Did you print preview
image data?
•Did you print an image
whose size (width or
height) is smaller than
480 dots?
Is the image displayed as
follows?
•Did you use the Edit
menu to enlarge the
image?
•Did you allow dust or
finger prints to get on the
printed surface?
•Did you use used print
paper or ink ribbon?
Cause/Solutions
cDepending on the type of digital
camera used, preview images may be
displayed along with the...

55 GB
Troubleshooting
Symptom
The printed
pictures are
inferior in
quality.Check
•Did you shoot an image in
the RAW file format?
•Did you use an
AdobeRGB-compliant
digital camera, not
compatible with the DCF
2.0, to shoot an image in
the AdobeRGB mode?
Cause/Solutions
cWhen you shoot an image in the RAW
file format, a highly-compressed JPEG
file may be also recorded.  As the
printer does not support the RAW file
format, it may use the JPEG file to
print an image.  A RAW file can be
printed from a PC....

56 GB
Symptom
The picture
quality and
colors of the
image
previewed on
the screen
differs from
those printed.
The printed
image differs
when an image
is directly
printed from the
memory card or
an external
device inserted
into the printer’s
slot and when it
is printed via a
PC.
The date cannot
be printed.
The date is
printed
unintentionally.
Check
•Is “Date Print” set to
“On”?
•Does the image support
DCF?
•Is “Date Print” set to
“Off”?
•Was the date saved with
the image when it was
shot with the digital...

57 GB
Troubleshooting
Symptom
The image
cannot be
printed fully in
the print range.
Borders
remains.
Even if
“Borders” is set
to “Borderless”,
the image is
printed with
borders on both
sides.
The whole area
of an image
cannot be
printed.
The image is
stretched
horizontally
when printed.
The image is
printed at an
angle.
There are white
lines or dots on
the printed
pictures.
Cause/Solutions
cSet “Borderless”  by selecting Menu -
Print setup - Borders. (.page 31)
cDepending on the type of digital
camera...

58 GB
Symptom
The picture is
too bright, dark,
reddish,
yellowish, or
greenish.
The eyes of the
subject are red.
Red-eye
correction does
not take effect
with AUTO
TOUCH-UP
button.
Red-eye
correction does
not take effect
with “Red-eye
correction”
menu.
Check
•Did you enlarge, reduce
the size of, rotate, or
move an image after the
red-eye correction?
Cause/Solutions
cAdjust an image by selecting Menu -
Edit - Adjust. (.page 14)
cPress AUTO TOUCH-UP button to
adjust the red-eye phenomenon.
(.page 10)...

59 GB
Troubleshooting
Symptom
You cannot save
an image.
You cannot
delete an image.
An image was
deleted
accidentally.
The “Memory
Stick” cannot be
formatted.
The “Memory
Stick” was
formatted
accidentally.
Saving or deleting an image
Check
• Is the memory card or an
external device protected?
•Is the write-protect switch
of the memory card in the
LOCK position?
•Is the memory card full?
•Is the memory card or an
external device protected?
•Is the image DPOF-preset?
•Is the write-protect switch
of the...

60 GB
Symptom
You cannot
insert the ink
ribbon
smoothly.
The ink ribbon
cannot be
removed.
The print paper
jams.
Printing stops
midway.
Check
•Is an error message
displayed ?
•The access indicator
flashes in orange.
•Is an error message
displayed?
•Any indicators light or
flash.
Others
Cause/Solutions
cIf the ink ribbon does not click into
place, remove it and then re-insert it.
Only when the ink ribbon is too slack
to be loaded, wind the ink ribbon in
the direction of the arrow to remove
the slack....