Sony DPP FP55 User Manual

71 GB
Troubleshooting
Symptom
You cannot save
an image.
You cannot
delete an image.
An image was
deleted
accidentally.
The “Memory
Stick” cannot be
formatted.
The “Memory
Stick” was
formatted
accidentally.
Saving or deleting an image
Check
• Is the memory card or an
external device protected?
•Is the write-protect switch
of the memory card in the
LOCK position?
•Is the memory card full?
•Is the memory card or an
external device protected?
•Is the image DPOF-preset?
•Is the write-protect switch
of the...

72 GB
Symptom
You cannot
insert the print
cartridge
smoothly.
The print
cartridge cannot
be removed.
The print paper
jams.
Printing stops
midway.
Check
•Is an error message
displayed ?
•Does the access indicator
flash in orange?
•Is an error message
displayed?
•Is any indicator lit?
Others
Cause/Solutions
cIf the print cartridge does not click
into place, remove it and then re-insert
it.  Only when the ink ribbon is too
slack to be loaded, wind the ink
ribbon in the direction of the arrow to
remove the...

73 GB
Troubleshooting
Symptom
The PictBridge
mark does not
appear on the
LCD screen of
the digital
camera.
You connect and
disconnect the
USB cable, but
nothing
happens.
You cannot stop
printing even if
you pressed
CANCEL.
You cannot
make Index
printing.
Check
•Is the digital camera
connected correctly?
•Is the 1 (on/standby)
switch turned on?
•Does your digital camera
support PictBridge?
•Is “The printer is being
connected to a PictBridge
camera. ”displayed?
•Is the USB setting of your
camera in...

74 GB
Symptom
The images of
the memory
card or an
external device
inserted in the
printer are not
displayed on the
PC.
You lost the
supplied CD-
ROM and want
to obtain a new
one.
The printer
driver cannot be
installed.
Check
•Are you sure that you
have followed the
installation procedures
correctly?
•Is another application
program running?
•Did you specify the CD-
ROM as the installation
CD-ROM correctly?
•Is the USB driver
installed?
•Can you read the CD-
ROM with Explorer?
Cause/Solutions
cThe printer...

75 GB
Troubleshooting
Symptom
The printer
driver cannot be
installed.
The printer does
not respond to
the printing
order from the
PC.
An image is
printed with
borders even if I
set “Borders” to
“No”.
Check
•Is there an anti-virus
program or other
program running on
the system?
•Did you log onto
Windows XP/2000
Professional using an
Administrator user
account?
•Is an error message
displayed stating that
an error was detected
in output of documents
via USB?
•Are you using an
application software
other than...

76 GB
Symptom
Colors are not
reproduced
correctly.
Preview image
does not reflect
the print
settings in the
“Graphics” tab
of the “Sony
DPP-FP55
Properties”
dialog box.
Print quantity
specified in the
“Paper/Output”
tab of the “Sony
DPP-FP55
Properties”
dialog box does
not take effect.
Check
•Is “Exif Print” checked in
the “Graphics” tab of the
“Sony DPP-FP55
Properties” dialog box?
•Is  “ICM” selected in the
“Graphics” tab of the
“Sony DPP-FP55
Properties” dialog box?
Cause/Solutions
c The Exif Print...

77 GB
Troubleshooting
Error messages
No Memory Stick./No SD Card./
No External Device.
The Memory Stick is protected.
An incompatible Memory Stick/
SD Card/External Device is
inserted.
No image file.
No DPOF file.
Cannot delete a protected image.
You cannot delete a DPOF image.
If an error message appears
If an error occurs, the following error messages may be displayed on the LCD screen.
Follow the solution described here to solve the problem.
Printer
Error messages
Errors occurred with printer. Turn
it...

78 GB
Error messages
Protected. Cancel protect then try
again.
The Memory Stick/SD Card is full.
The Memory Stick/SD card/
External Device has trouble.
Write error in Memory Stick/SD
card.
Memory Stick Format Error
Error messages
No print cartridge.  Set a new print
cartridge and press [PRINT].
No print cartridge.  Set the print
cartridge for the P Size and press
[PRINT].
Print cartridge is empty.
Print cartridge is empty. Set a new
print cartridge for the P Size and
press [PRINT].
Wrong print cartridge....

79 GB
Troubleshooting
Error messages
No paper tray.  Set the print paper
for the P Size and press [PRINT].
No print paper. Set the print paper
for the P Size and press [PRINT].
Cleaning sheet is not placed.
Set the cleaning sheet and press
[PRINT].
Wrong print paper.
Set the print paper for the P Size
and press [PRINT].
Paper jam.  Remove Print Paper.
Meaning/Solutions
cThere is no print paper in the printer.
–The paper tray is not set in the printer.
–The print paper is not set in the paper tray.
–The...

80 GB
Pull out the
jammed paper
slowly.
Take out the
paper tray to
remove the
jammed paper.
If paper jams
If the print paper jams, an error message is
displayed and printing stops.
Unplug the AC power cord of the printer
and remove the jammed paper from the
paper outlet or take out the paper tray to
remove the jammed paper.
Note
If you cannot remove the jammed paper, contact
your Sony dealer.
Cleaning the inside of
the printer
If white lines or periodical dots are printed
on the pictures, use the...