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Sony DPP FP55 User Manual

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Page 61

61 GB
Printing from a PC
Orientation setting
Depending on the application software
you use, orientation may not change even
if you change portrait or landscape setting.
With border/borderless setting of the
printer driver
When the application software you use
has border/borderless setting, we suggest
you select borderless as the printer driver
setting.
Print quantity setting in the Properties
dialog box
Depending on the application software
you use, the print quantity setting of the
application you use...

Page 62

62 GB
Symptom
The 1 (on/
standby) switch
cannot be
turned on.
Symptom
The LCD screen
displays no
images.
Troubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidance to solve the
problem. If the problem persists, consult your Sony dealer.
Power
Displaying images
Cause/Solutions
cWhen a PictBridge camera or a PC is
connected to the printer and the
printer operates on the PictBridge/PC
mode, no images will be displayed on
the window.
When a memory card or an...

Page 63

63 GB
Troubleshooting
Symptom
Some images in
the image list
are not
displayed or not
printed even if
they are
displayed.Cause/Solutions
cIf the image is displayed but cannot be
printed, the file used for printing is
damaged.
cIf there are no images stored in the
memory card or an external device, the
“No image file” message appears.
cIf an image is not compatible with DCF
(Design rule for Camera File system), it
may not be printed with the printer even
if it is displayed on the PC monitor.
cIf the mark...

Page 64

64 GB
Symptom
Some images in
the image list
are not
displayed or not
printed even if
they are
displayed.
The file name is
not displayed
correctly.
In the Edit
menu, there are
blank areas at
the top and
bottom of the
previewed
image.
Check
•Did you name or rename
an image file with your
PC?
•Did you specify the print
quantity in the image list?
•There are 8 or more
hierarchies in the memory
card or an external device.
•Did you change the file
name of the image with
your PC?
•Is the previewed image...

Page 65

65 GB
Troubleshooting
Symptom
Paper does not
feed.
The print paper
emerges
partially during
printing in
process.
Printing
Check
•Is the print paper properly
set in the paper tray?
•Are you using print paper
that was not designed for
the printer?
•Is the print paper
jammed?
•Is it in the middle of the
printing process?
Cause/Solutions
cIf print paper is not properly loaded,
the printer may develop trouble.
Check the following:
•Is the correct set of print paper and
print cartridge loaded? (.page
11)
•Is...

Page 66

66 GB
Symptom
The printed
pictures are
inferior in
quality.
Printed results
Check
•Did you print preview
image data?
•Did you print an image
whose size (width or
height) is smaller than 480
dots?
Is the following mark
displayed in the image
list?
•Did you use the Edit
menu to enlarge the
image?
•Did you allow dust to get
on the print cartridge?
•Did you allow dust or
finger prints to get on the
printed surface?
•Did you use used print
paper?
Cause/Solutions
cDepending on the type of digital
camera used,...

Page 67

67 GB
Troubleshooting
Symptom
The printed
pictures are
inferior in
quality.Check
•Did you shoot an image in
the RAW file format?
•Did you use an
AdobeRGB-compliant
digital camera, not
compatible with the DCF
2.0, to shoot an image in
the AdobeRGB mode?
Cause/Solutions
cWhen you shoot an image in the RAW
file format, a highly-compressed JPEG
file may be also recorded.  As the
printer does not support the RAW file
format, it may use the JPEG file to
print an image.  A RAW file can be
printed from a PC....

Page 68

68 GB
Symptom
The picture
quality and
colors of the
image
previewed on
the screen
differs from
those printed.
The printed
image differs
when an image
is directly
printed from the
memory card or
an external
device inserted
into the printer’s
slot and when it
is printed via a
PC.
The date cannot
be printed.
The date is
printed
unintentionally.
Check
•Is “Date Print” set to
“On”?
•Does the image support
DCF?
•Is “Date Print” set to
“Off”?
•Was the date saved with
the image when it was
shot with the digital...

Page 69

69 GB
Troubleshooting
Symptom
The image
cannot be
printed fully in
the print range.
Even if
“Borders” is set
to “No”, the
image is printed
with borders on
both sides.
Only part of an
image is printed.
The image is
stretched
horizontally
when printed.
The image is
printed at an
angle.
There are white
lines or dots on
the printed
pictures.
Cause/Solutions
cSet “Borders” to “No”  by selecting
Menu - Set Up - Borders. (.page
42)
cDepending on the type of digital
camera used, the aspect ratio of the
recorded...

Page 70

70 GB
Symptom
The “Borders”
“Yes/No”
setting does not
take effect.
Symptom
The picture is
too bright, dark,
reddish,
yellowish, or
greenish.
The eyes of the
subject are red.
Red-eye
reduction does
not take effect.
Check
•Did you enlarge, reduce
the size of, rotate, or move
an image after the red-eye
reduction?
Cause/Solutions
cAdjust an image by selecting Menu -
Edit - Adjust. (.page 28)
cAdjust for the red-eye phenomenon by
selecting Menu - Edit - Red-eye
reduction. (.page 29)
cSet the size of the...
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