Siemens Hicom 300 Set T24/t25 Operating Instructions

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Alternating between Calls
You have a call on the line and wish to make a second call and want to alternate
between both calls.
- press Trsfer key
- dial the required extension or external number
or
- press the Dial / DSS key
or
You have a call on the line and wish to answer a second call and want to
alternate between both calls.
- press Call Pickup key
or
- press Pickup Exec key
You may use the Alternating key to switch between the original and 3rd party
calls.  In each case the other party is automatically placed on hold. 
						

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Transfer a Second Caller
Answer 2nd Caller
If you are busy on a call when the Call Pickup LED starts flashing and you wish
to answer the waiting call.
- ask 1st caller to hold
- press Call Pickup key
- 1st caller is placed on hold
- 2nd caller is now on line
Transfer 2nd Caller
- press Trsfer key
- dial required extension number
- press 2nd Call Release key
- 1st caller is now on line
Return to Caller
If no reply or busy tone is received then you can return to the second caller
without attempting to transfer the call.
- press Trsfer Return key
- 2nd caller is now on line
You can now either alternate between the 2 remaining calls or return to 1st
caller.
- press Trsfer Return key
- 1st caller is now on line 
						

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3 Way  Conference
This feature allows you to bring a third party into an existing conversation on
your extension.
The options allowed are:
1. 3 extensions
2. 2 extensions and one external party
3. 1 extension and two external parties.
Activate a 3 Way Conference
- you are engaged on a call
- press Trsfer key, listen for internal dial tone
- dial the required extension or “0” and the external number
- when the called party answers press Conference key
- conference tone is heard and all 3 parties are connected.
- display shows - CONF 1 - 2 - 3
Activate a 3 Way Conference using the Speed Dial keys
- you are engaged on a call
- press the required Speed Dial key
- when the called party answers press Conference key
- conference tone is heard and all 3 parties are connected
- display shows - CONF 1 - 2 - 3
If the third party is no longer required, press the Trsfer Return key to
disconnect. 
						

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Call Back
Call Back requests can be left on extensions which have been rung and not
answered or are busy.
Activate Call Back - Busy
- called extension is busy
- press Call Back key
- display shows - WILL CALL BACK
- replace your handset or press Loudspeaker key
The system will automatically call you back when both your extension and the
called extension are free.
- display shows - NAME and NUMBER
FREE
- lift handset or press Loudspeaker key
- ring tone is heard as the required extension is rung
Activate Call Back - No answer
- called extension does not answer
- press Call Back key
- display shows - WILL CALL BACK
- replace your handset or press Loudspeaker key
When the called party returns to the office and has used the telephone the
system will ring your telephone.
- lift handset or press Loudspeaker key
- ring tone is heard as the required extension is rung 
						

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Call Back - cont’d
If the called extension is a Set T24/25 digital instrument, with a mailbox facility,
then a message will be left in the user’s mailbox to call your extension.
Should you fail to answer a Call Back that you have activated, the system will
automatically cancel the feature after ringing your extension for a predeter-
mined time.
Cancel Call Back
- press Call Back key
- display shows - EXT NO and NAME
DATE and TIME
- press Delete key
- display shows - AUTO CALLBACK
DELETED
- if required press Call Back key again to scroll
- press Programme key
Call Back Message Request
In your absence a caller has left a Call Back request on your extension.
-Message Waiting LED is on
- press Message Waiting key
- display shows - NAME  CALL N
DATE and TIME
- if required press Call Back key again to scroll
- press Message Retrieve key
- caller appearing on display will be rung 
						

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External Line Reservation
Should you dial “0” for a line and receive busy tone, i.e. all lines are busy, you
may reserve the first line to become free for your use.
Activate External Line Reservation
You have dialled “0” for an external line and receive a busy tone, do not replace
your handset.
- display shows - PLEASE TRY LATER
- press Call Back key
- display shows - WILL CALL BACK
- replace your handset or press Loudspeaker key
When an external line becomes free your extension will ring.
- display shows - 0
FREE
- lift handset or press Loudspeaker key
- internal dial tone is heard
- Dial “0” for the line and required external number. 
						

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Call Forwarding Preset
Your line can be forwarded to a predetermined extension for answering.
This can be to either a Digital or analogue extension.
Program Preset Extension Number
- press Programme key
- display shows - PRESS FEATURE KEY
OR DIAL CODE
- press Call Forward key twice
- display shows - NOTHING STORED
NEW NUMBER?
- dial required extension number
- press Programme key
- display shows - FORWARDING STORED
-Call Forward LED is on
- display shows - FORWARDING TO
EXT NO NAME
The predetermined extension number has now been permanently programmed.
Calls will now go to the Preset destination immediately.
Deactivate Call Forwarding
- press Call Forward key
-Call Forward LED goes off
- display shows - FORWARDING
DEACTIVATED
When Preset Call Forward destination has been programmed but deactivated
it will serve as Call Forward No Answer i.e. If your extension rings for longer
than  +/- 25 seconds it will automatically divert to the Preset extension number. 
						

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Call Forwarding Preset - cont’d
Reactivate Call Forwarding
- press Call Forward key
-Call Forward LED is on
- display shows - FORWARDING TO
EXT NO NAME
Calls will now go to the Preset destination immediately.
Change Preset Extension Number
- press Programme key
- display shows - PRESS FEATURE KEY
OR DIAL CODE
- press Call Forward key twice
- display shows - FORWARDING
CURRENT DESTINATION
- wait until display shows - FORWARDING
NEW NUMBER?
- dial required extension number
- press Programme key
- display shows - FORWARDING STORED
-Call Forward LED is on (i.e. feature is activated automatically)
- display shows - FORWARDING TO
EXT NO NAME 
						

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Call Forwarding Variable
This feature allows you to divert all your calls to an extension of your choice
and will override your Call Forward Preset destination.
Activate Call Forwarding
- press Programme key
- display shows - PRESS FEATURE KEY
OR DIAL CODE
- press Call Forward key once only
- dial required extension number
- press Programme key
- display shows - FORWARDING
STORED
-Call Forward LED is on
- display shows - FORWARDING TO
EXT NO NAME
When you lift your handset, special dial tone will also be heard to remind you
that the feature is activated.
Cancel Call Forwarding
-Call Forward LED is on
- press Call Forward key
-Call Forward LED goes off
Calls will now ring as normal on your extension.
Your Call Forward Preset destination will now be restored. 
						

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Follow Me
This feature allows you to activate call forwarding at a remote extension to
enable calls to follow you from extension to extension.
Activate Follow Me
When you arrive at the remote extension where you wish to receive calls made
to your extension.
- dial 
* ** *
*25 and your PIN number
- display shows - ID ENTERED FOR XXXX
- dial 
* ** *
*10
-Call Forward LED on
- display shows - FORWARDING
ACTIVATED
Incoming calls to your extension will now be diverted to this extension. When
you activate this feature it transfers various facilities to this extension e.g.
Barring Restrictions, Stored No. Redial etc.
Cancel Follow Me
At the remote extension
- first dial #10 (this cancels your Call Forwarding)
-Call Forward LED goes off
- dial #25 (this cancels your facilities)
- display shows - IDENTIFICATION DELETED
NBShould you forget to cancel your PIN at the remote extension,
contact the extension and ask them to dial #25. The ID will however be
automatically cancelled if the extension is not used for 5 minutes.
The Call Forward can be cancelled from your own extension.