Siemens Hicom 300 Set T24/t25 Operating Instructions
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+ -* 123 456 789 0# Set T24/T25 Operating Instructions Hicom 300 Loud Spkr Trsfer Trsfer Return2nd Call Rlse Dial Exec 1 Dial Exec 2 Call Pickup Park Dial Programme Block Intercom Call Forward Delete Call Queue Message Retrieve Pickup Exec 2 Pickup Exec 1Save Number Call Back Rep Secretary Alternating Conference Message Waiting Ring Transfer 2 Ring Transfer 1 TU 22.11. 10:45
2 Hicom 300 Digital User Guide Index Introduction ............................................................................................ 4 Executive / Secretary Features Dial Executive / Dial Secretary ............................................................... 5 Answering Calls for Executive/s ............................................................. 6 Intercom ................................................................................................. 7 Ring Transfer .......................................................................................... 8 Representative Secretary ....................................................................... 9 Call Forwarding Preset ......................................................................... 11 Call Forwarding Variable ....................................................................... 13 Standard Features Internal and External Dialling ............................................................... 14 Dialling the Switchboard ....................................................................... 14 Call Pick Up .......................................................................................... 15 Call Park ............................................................................................... 16 Call Transfer ......................................................................................... 17 Enquiry Call .......................................................................................... 19 Call Queuing ......................................................................................... 20 Alternating between Calls ..................................................................... 21 Transfer a Second Caller ...................................................................... 22 3 Way Conference ................................................................................ 23 Call Back .............................................................................................. 24 External Line Reservation .................................................................... 26 Call Diversion Features Call Forwarding Preset ......................................................................... 27 Call Forwarding Variable ....................................................................... 29
3 Index - cont’d PIN Features Follow Me ............................................................................................. 30 Electronic Telephone Lock .................................................................... 31 Mobile Class of Service ........................................................................ 32 Optional Features System Abbreviated Dialling ................................................................. 33 Individual Abbreviated Dialling .............................................................. 34 Speed Dialling ...................................................................................... 35 Stored Number Redial .......................................................................... 37 Do Not Disturb ...................................................................................... 38 Executive Override ............................................................................... 39 Call Trace............................................................................................. 39 Timed Reminder ................................................................................... 40 Night Service ........................................................................................ 41 Key Settings (+/–) ................................................................................. 41
4 Introduction This guide is designed to assist extension users on a Siemens Hicom 300 Communications System to use all authorised features. Your extension may not be authorised * ** * * to use all features. The Siemens representative can confirm features that are available to you. Your extension may also be subject to trunk barring thus restricting where you may dial. A variety of instruments are available for use on the Hicom 300. e.g.- Siemens Set T25 - Digital Loudspeaking feature telephones Siemens Set T24 - Digital Open Listening feature telephones Siemens Set T8 - Digital Open Listening feature telephones Siemens euroset - Multi-frequency Loudspeaking telephones Venus - Analogue telephones Please refer to the separate instruction manuals for the Set T8, Analogue and euroset instruments. * ** * * - authorised features are those features that your company has designated for your use and may vary from extension to extension. The Set T24 is a Digital feature telephone instrument with on-hook dialling and loudspeaker facilities but no microphone. The Set T25 is a Digital feature telephone instrument with Hands-Free operation allowing for on-hook dialling and bothway speech.
5 Dial Executive / Dial Secretary The Dial Exec / Dial Sec keys have multiple functions These keys provide direct access to the executive or secretary without using the Trsfer key. The LED indicates when the executive or secretary is busy on a call. Transfer a call to the Executive or Secretary. - press Dial Exec / Dial Sec key - announce call - replace handset Dial Executive or Secretary - press Dial Exec / Dial Sec key
6 Answering Calls for Executive/s When the secretary is free, calls for the executive/s will ring on her extension. Answer call for executive/s - display shows - SOURCE OF CALL FOR EXEC 1/2/3/4 - lift handset or press loudspeaker key Transfer the call - press Dial Exec key - announce the call - replace handset or press loudspeaker key When the secretary is busy, calls for her executive/s will flash on Pickup Exec key/s and a ping ring will warn her of holding call. Answer call for executive when busy - ask your current caller to hold on - press Pickup Exec key You are now connected to your executive’s call and your original call is on hold. Transfer the second call - press Dial Exec key - announce the call - press 2nd Call Release key 1st caller is now on the line.
7 Intercom This feature allows the Executive to operate the Set T24/25 as a loudspeaking intercom to the Secretary. The Secretary also has the option to disable this feature by pressing the Block Intercom key Intercom Call from Executive - press Dial Sec key - Secretary T24/25 rings - press Intercom key - the Secretary T24/25 loudspeaker is activated or - press Intercom key - press Dial Sec key - the Secretary T24/25 loudspeaker is activated Block Intercom Call at Secretary T24/25 - press Block Intercom key If the Executive presses the Intercom key at this stage then the Secretary T24/25 will ring but the loudspeaker will not be activated. The display will also show - PROTECTED.
8 Ring Transfer Incoming calls for the Executive can be forwarded from the Secretary to the Executive for answering. This feature can be activated from either extension. Activate Ring Transfer - press Ring Transfer key -Ring Transfer LED is on - display shows - RING TRANSFER TO EXEC ACTIVATED Incoming calls for the Executive which normally ring on the Secretary’s extension will now be diverted to the Executive’s extension. Cancel Ring Transfer - press Ring Transfer key -Ring Transfer LED goes off - display shows - RING TRANSFER TO EXEC DEACTIVATED
9 Representative Secretary When a Secretary is temporarily absent a 2nd (Representative) Secretary, who has a Set T24/25, may be nominated to receive incoming calls for the Executive/s. Incoming calls for the Secretary will not be forwarded. Programme Representative Secretary number - press Programme key - display shows - PRESS FEATURE KEY OR DIAL CODE - press Rep Secretary key when display shows NEW NUMBER - dial nominated Secretary’s extension number - press Programme key - display shows - STORED -Rep Secretary LED is on Deactivate Representative Secretary - press Rep Secretary key -Rep Secretary LED goes off Reactivate Representative Secretary - press Rep Secretary key -Rep Secretary LED is on When the Executive presses the Dial Sec key the call is routed to the Representative Secretary.
10 Representative Secretary - cont’d Change Representative Secretary number - press Programme key - display shows - PRESS FEATURE KEY OR DIAL CODE - press Rep Secretary key - display shows - CURRENT DESTINATION - wait until display changes to - NEW NUMBER? - dial new Secretary’s extension number - press Programme key - display shows - STORED -Rep Secretary LED is on