Sharp Lc32lb370u Maintenance Manual
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57 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV Using closed captioning Closed captioning displays a text version of the TV program audio or displays information provided by the broadcaster. Turning closed captioning on or off 1Press MENU. 2Press W or X to highlight Settings, then press ENTER. 3Press S or T to highlight Closed Caption, then press ENTER. 4Press S or T to highlight CC Settings, then press ENTER or X to access the option. 5Press W or X to select Off (turns off closed captioning), On Always (turns on closed captioning), or On When Mute (turns on closed captioning when the sound is muted). 6Press MENU to return to the previous menu, or press EXIT to close the menu. Selecting the analog closed captioning mode Analog channels usually have one or more closed captioning modes. The CC1 mode usually displays a text version of the TV program audio in a small banner. The other CC modes display information provided by the broadcaster. The Text modes display information in a box that covers half of the screen. 1Press MENU. 2Press W or X to highlight Settings, then press ENTER. 3Press S or T to highlight Closed Caption, then press ENTER. 4Press S or T to highlight Analog CC Type, then press ENTER or X to access the option. 5Press W or X to select an analog caption setting. You can select: •CC1 through CC4—Closed captioning appears in a small banner across the bottom of the screen. CC1 is usually the “printed” version of the audio. CC2 through CC4 display content provided by the broadcaster. •Te x t 1 through Te x t 4—Closed captioning covers half or all of the screen. Te x t 1 through Te x t 4 display content provided by the broadcaster. 6Press MENU to return to the previous menu, or press EXIT to close the menu. Note You can also press CC to turn closed captioning on or off.
58 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV Selecting the digital closed captioning mode Digital channels usually have one or more closed captioning modes. The CS1 and CC1 modes usually display a text version of the T V program audio in a small banner. The other CS and CC modes display information provided by the broadcaster. Service1 mode displays a text version of the audio in the same language as the audio. 1Press MENU. 2Press W or X to highlight Settings, then press ENTER. 3Press S or T to highlight Closed Caption, then press ENTER. 4Press S or T to highlight Digital CC Type, then press ENTER or X to access the menu. 5Press W or X to select a digital caption setting. You can select: •CS1 through CS6—Service1 is usually the “printed” version of the audio. Service2 through Service6 display content provided by the broadcaster. You can change the way digital closed captioning is displayed on the screen. For more information, see “Customizing digital closed captioning settings” on page58. •CC1 through CC4—Closed captioning appears in a small banner across the bottom of the screen. CC1 is usually the “printed” version of the audio. CC2 through CC4 display content provided by the broadcaster. 6Press MENU to return to the previous menu, or press EXIT to close the menu. Customizing digital closed captioning settings 1Press MENU. 2Press W or X to highlight Settings, then press ENTER. 3Press S or T to highlight Closed Caption, then press ENTER.
59 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV 4Press S or T to highlight Digital CC Style, then press ENTER. 5Press S or T to highlight Style, then press ENTER or X to access the option. 6Press W or X to highlight Custom, then press ENTER. 7Press S or T to highlight an option, then press ENTER or X to access the option. You can select: •Size—Selects the font size. •Font—Selects the font style. •Te x t C o l o r—Selects the color for the words. •Te x t O p a c i t y—Selects the opacity level for the words. •Background Color—Selects the color for the background. •Background Opacity—Selects the opacity level for the background. •Edge Effect—Selects the style of the letter edges. •Edge Color—Selects the color of the letter edges. 8Press W or X to select a setting, then press ENTER. 9Press MENU to return to the previous menu, or press EXIT to close the menu. Adjusting time settings When you set up your TV for the first time, you set up the clock. If the power is disconnected or you move your TV to a different time zone, you need to reset the clock to the correct time. Setting the clock 1Press MENU. 2Press W or X to highlight Settings, then press ENTER. 3Press S or T to highlight Time, then press ENTER.
60 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV 4Press S or T to highlight Date/Time, then press ENTER. 5Press S or T to highlight Mode, then press ENTER or X to access the option. 6Press W or X to highlight Manual (to set the options manually) or Auto (the options are automatically set by the TV signal source), then press ENTER. 7Press S or T to highlight Time Zone, then press ENTER or X to access the option. 8Press W or X to select your time zone, then press ENTER. Yo u c a n s e l e c t Eastern, Central, Mountain, Pacific, Alaska, Hawaii, Atlantic, or Newfoundland. 9If your viewing area observes Daylight Saving Time, press S or T to highlight Daylight Saving, then press ENTER or X to access the option. 10Press W or X to select On or Off, then press ENTER to close the menu. 11Press S or T to highlight Date, then press ENTER. 12Press W X or ENTER to highlight Month, Day, or Year, then press S or T to adjust the setting. When you are finished, use the arrow buttons to highlight Back, then press ENTER. 13Press S or T to highlight Time, then press ENTER. 14Press W, X or ENTER to highlight the Hour, Minute, or AM/PM field, then press S or T to adjust the setting. When you are finished, use the arrow buttons to highlight Back, then press ENTER. 15Press MENU to return to the previous menu, or press EXIT to close the menu. Setting the sleep timer You can specify the amount of time before your TV automatically turns off. 1Press MENU. 2Press W or X to highlight Settings, then press ENTER. 3Press S or T to highlight Time, then press ENTER. 4Press S or T to highlight Sleep Timer, then press ENTER or X to access the option. 5Press W or X to select the amount of time before your TV turns off automatically. You can select Off, 5 minutes, 10 minutes, 15 minutes, 30 minutes, 60 minutes, 90 minutes, 120 minutes, 180 minutes, or 240 minutes. To turn off the sleep timer, select Off. 6Press MENU to return to the previous menu, or press EXIT to close the menu. Note You can also press SLEEP to set the sleep timer.
61 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV Adjusting menu settings Selecting the menu language Your TV can display the on-screen menu in English, French, or Spanish. When you set your TV up for the first time, you select the language. You can change the menu language to a different language. 1Press MENU. 2Press W or X to highlight Settings, then press ENTER. 3Press S or T to highlight Language, then press ENTER or X to access the option. 4Press W or X to highlight a language, then press ENTER. You can select English, Français, or Español. 5Press MENU to return to the previous menu, or press EXIT to close the menu. Turning Input Sensor on or off When the Input Sensor feature is turned on, your TV automatically detects which video jacks have devices connected to them. Your TV uses this information to determine what options you can select on the INPUT SOURCE list when you press INPUT. 1Press MENU. 2Press W or X to highlight Settings, then press ENTER. 3Press S or T to highlight Auto Input Sensing, then press ENTER or X to access the option. 4Press W or X to select On (turns on the input sensor) or Off (turns off the input sensor). 5Press MENU to return to the previous menu, or press EXIT to close the menu.
62 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV Labeling an input source You can add a label to an input source to make it easier to identify in the INPUT SOURCE list. 1Press MENU. 2Press W or X to highlight Settings, then press ENTER. 3Press S or T to highlight Input Labels, then press ENTER or X to access the option. 4Press S or T to select the input source you want to label, then press X to move to the label field.5Press S or T to select Custom, then press ENTER. 6Press S or T to select a character, then press Wor X to move to the previous or next character position. Repeat this step to enter additional characters. 7When you have completed the label, press ENTER to save your label and return to the input source field. 8Repeat Steps 4 through 7 to label another input source. OR Press MENU to the previous menu. The next time you press INPUT, your label appears in the INPUT SOURCE list. 9Press EXIT to close the menu. Maintenance • Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you. • Storage temperatures are 32° to 122°F (0° to 50°C). • Working temperatures are 41° to 104°F (5° to 40°C). • Do not place your TV in direct sunlight or near a heat source. Cleaning the TV cabinet Clean the cabinet with a soft, lint-free cloth. If the cabinet is especially dirty, moisten a soft, lint-free cloth in a weak detergent solution, squeeze the excess moisture from the cloth, then wipe the cabinet with the cloth. Use a clean cloth to dry the cabinet. Cleaning the TV screen Clean the screen with a soft, lint-free cloth.
63 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV Troubleshooting Viewing system information You may need to view system information during troubleshooting. 1Press MENU. 2Press W or X to highlight HELP, then press ENTER. 3Press S or T to highlight System Info, then press ENTER. Information about the TV software version is displayed. 4If your TV uses open source software, press ENTER to view the Open Source Software Notice. 5Press MENU to return to the previous menu, or press EXIT to close the menu. Learning more You can learn more about remote control codes and connecting a sound bar. 1Press MENU. 2Press W or X to highlight HELP, then press ENTER. 3Press S or T to highlight Learn More, then press ENTER. 4Press S or T to highlight a topic, then press ENTER. Your TV displays information about the topic you selected. 5Press MENU to return to the previous menu, or press EXIT to close the menu. Warning Do not try to repair your TV yourself. Contact authorized service personnel.
64 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV Updating the TV firmware If your TV is behaving oddly and you have tried all the solutions in the troubleshooting pages, you may need to update the TV firmware. 1On the Help menu, select System Info, then write down your model, revision, and firmware information. See “Viewing system information” on page63. 2Go to http://www.sharpusa.com. 3Click Support, then under Consumer, click Product Support. 4Enter LC-32LB370U or LC-50LB370U, then press ENTER. 5Look for your model number. If a firmware update is available, click Download. 6Download the firmware update and copy it to a USB flash drive. 7Plug the USB flash drive into the USB port on the side of your TV. A message asks if you want to update the firmware. 8Highlight Ye s, then press ENTER. 9Follow the on-screen instructios to install the update. Do not turn off your TV until the update is complete. 10When the update is complete, unplug the USB flash drive, then press ENTER. Your TV turns off then on to complete the update. 11If the channel list has been deleted, you need to scan for channels. For more information, see “Automatically scanning for channels” on page 48. Restoring settings to the defaults When you restore default settings, all the settings you have customized (except parental controls) are reset. 1Press MENU. 2Press W or X to highlight HELP, then press ENTER. 3Press S or T to highlight Reset to Default. A message asks if you want to reset all TV settings to the default settings. 4Press S or T to select OK (to reset) or Cancel (to not reset), then press ENTER. If you select OK, your TV restarts and the Easy Setup wizard opens. 5Go through the Easy Setup wizard. For more information, see “Turning on your TV for the first time” on page34. Cautions • Make sure that you have tried all other solutions before you upgrade the firmware. • While the firmware is updating, do not turn off your TV. Note To update the TV firmware, you need a: • Computer with an available USB port • High-speed Internet connection •USB flash drive Note • If you see a message that says the firmware file is incorrect, make sure that you have downloaded the correct file for your model. • If you see a message that says the update failed or the T V screen is blank and the power LED is blinking red then blue, turn off your T V, turn it back on, then run the upgrade again.
65 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV Video and audio ProblemSolution Picture does not fill the screen. There are black bars around the picture.• Change the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9). See the View Mode option in “Adjusting the T V picture” on page44. No picture (screen is not lit) and no sound.• Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See “Playing TV audio only” on page48. • Make sure that the video cables are connected securely to your TV. • Adjust the contrast and brightness. See “Adjusting the T V picture” on page44. • Make sure that the power cord is plugged in. • Make sure that the correct video input source is selected. See “Selecting the video input source” on page36. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page14 or “Connecting an antenna or cable TV (no box)” on page18. • Check the closed caption settings. Some TEXT modes can block the screen.Dark, poor, or no picture (screen is lit), but sound is good.• Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page14 or “Connecting an antenna or cable TV (no box)” on page18. • Adjust the brightness. See “Adjusting the T V picture” on page44. • Make sure that the correct picture mode is selected. See “Adjusting the T V picture” on page44. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page52. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Try another channel. The station may be experiencing problems. No color, dark picture, or color is not correct.• Try another channel. The station may be experiencing problems. • Adjust the color settings. See “Adjusting the T V picture” on page44. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page14 or “Connecting an antenna or cable TV (no box)” on page18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page52. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. ProblemSolution
66 LC-32LB370U/LC-50LB370U Sharp 32"/50" LED TV Only snow (noise) appears on the screen.• Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page14 or “Connecting an antenna or cable TV (no box)” on page18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page52. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Picture quality is good on some channels and poor on others. Sound is good.• The problem may be caused by a poor or weak signal from the broadcaster or cable TV provider. • If you connect to cable or satellite TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable or satellite T V provider about upgrading to a set-top box. ProblemSolution Dotted lines or stripes appear on the screen.• Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page14 or “Connecting an antenna or cable TV (no box)” on page18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page52. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. Double images. •Use a highly directional outdoor antenna, cable T V, or satellite T V. The picture has a few bright or dark spots.• A few bright or dark spots on an LCD screen is normal. It does not affect the operation of your TV. Good picture, but no sound.•Increase the volume. • Make sure that the sound is not muted. • Make sure that the correct audio mode is selected. • Make sure that the audio cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page14 or “Connecting an antenna or cable TV (no box)” on page18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page52. • The audio cable(s) you are using may be bad. Try a new set. ProblemSolution