Sharp Lc32lb150u User Guide
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67 Sharp 32" LED TV www.sharpusa.com Tro u bl e s h o o t i n g Restoring settings to the defaults When you restore default settings, all the settings you have customized (including parental controls) are reset. To restore settings to the defaults: 1Press MENU. The on-screen menu opens. 2Press W or X to highlight SETUP, then press T or ENTER. The SETUP menu opens. 3Press S or T to highlight Reset All, then press ENTER. The SETUP · RESET ALL menu opens. 4Press S or T to highlight Reset All, then press ENTER. A message asks if you want to reset all T V settings to the default settings. 5Press S or T to select OK (to reset) or Cancel (to not reset), then press ENTER. If you select OK, the EZ SETUP wizard opens. 6Go through the EZ SETUP wizard. For more information, see “Turning on your TV for the first time” on page36. Viewing system information You may need to view system information during troubleshooting. To view system information: 1Press MENU. The on-screen menu opens. 2Press W or X to highlight SETUP, then press T or ENTER. The SETUP menu opens. 3Press S or T to highlight System Information, then press ENTER. Information about the TV software version is displayed. 4Press MENU to return to the previous menu, or press EXIT to close the menu. Warning Do not try to repair your TV yourself. Contact authorized service personnel.
68 LC-32LB150U Sharp 32" LED TV www.sharpusa.com Video and audio ProblemSolution Picture does not fill the screen. There are black bars around the picture.• Change the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9). See the View Mode option in “Adjusting the TV picture” on page41. No picture (screen is not lit) and no sound.• Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See “Playing TV audio only” on page45. • Make sure that the video cables are connected securely to your TV. • Adjust the contrast and brightness. See “Adjusting the TV picture” on page41. • Make sure that the power cord is plugged in. • Make sure that the correct video input source is selected. See “Selecting the video input source” on page38. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page12 or “Connecting an antenna or cable TV (no box)” on page17. • Check the closed caption settings. Some TEXT modes can block the screen.Dark, poor, or no picture (screen is lit), but sound is good.• Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page12 or “Connecting an antenna or cable TV (no box)” on page17. • Adjust the brightness. See “Adjusting the T V picture” on page41. • Make sure that the correct picture mode is selected. See “Adjusting the T V picture” on page41. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page48. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Try another channel. The station may be experiencing problems. No color, dark picture, or color is not correct.• Try another channel. The station may be experiencing problems. • Adjust the color settings. See “Adjusting the T V picture” on page41. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page12 or “Connecting an antenna or cable TV (no box)” on page17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page48. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. ProblemSolution
69 Sharp 32" LED TV www.sharpusa.com Only snow (noise) appears on the screen.• Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page12 or “Connecting an antenna or cable TV (no box)” on page17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page48. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Picture quality is good on some channels and poor on others. Sound is good.• The problem may be caused by a poor or weak signal from the broadcaster or cable TV provider. • If you connect to cable or satellite TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable or satellite T V provider about upgrading to a set-top box. ProblemSolution Dotted lines or stripes appear on the screen.• Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page12 or “Connecting an antenna or cable TV (no box)” on page17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page48. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. Double images. • Use a highly directional outdoor antenna, cable TV, or satellite TV. The picture has a few bright or dark spots.• A few bright or dark spots on an LCD screen is normal. It does not affect the operation of your TV. ProblemSolution
70 LC-32LB150U Sharp 32" LED TV www.sharpusa.com Remote control General Good picture, but no sound.• Increase the volume. • Make sure that the sound is not muted. • Make sure that you do not have headphones connected. When headphones are connected, no sound comes from the TV speakers. • Make sure that the correct audio mode is selected. • Make sure that the audio cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page12 or “Connecting an antenna or cable TV (no box)” on page17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page48. • The audio cable(s) you are using may be bad. Try a new set. Poor picture. • Make sure that the room is not too bright. Light reflecting off the screen can make the picture difficult to see. • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices. Good sound, but poor color.• Adjust the contrast, color, and brightness settings. See “Adjusting the T V picture” on page41. Audio noise. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. ProblemSolution No output from one of the speakers.• Adjust the audio balance. See “Adjusting sound settings” on page43. • Make sure that the audio cables are connected correctly and securely to your TV. After images appear.• Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty. ProblemSolution Remote control does not work.• Make sure that the power cord is correctly connected to your TV and a power outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Point the remote control directly at the remote control sensor on your TV. For the location of the remote control sensor, see “Front” on page8. • The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries. • Make sure that the batteries are installed correctly. See “Installing remote control batteries” on page35. • Replace dead batteries with new batteries. See “Installing remote control batteries” on page35. ProblemSolution No power. • Make sure that the power cord is correctly connected to your TV and a power outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. ProblemSolution
71 Sharp 32" LED TV www.sharpusa.com MHL-enabled device or Roku Streaming Stick “No signal” error message is displayed.• Press INPUT an d make sure th at you have selected the correct input for the device or service you are trying to use. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Make sure that you have the correct input selected to view channels from the cable or satellite box. After Auto Channel Search, there are no channels.• Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite TV provider. • Make sure that the antenna or cable/satellite TV is connected securely to your TV. • Try replacing the cable between the antenna/cable or cable/satellite box and your TV. One or more channels do not display.• Make sure that the channels are not blocked. See “Setting parental control levels” on page51. • Make sure that the channels are not hidden. The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list. See “Hiding channels” on page47. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Make sure that you have the correct input selected to view channels from the cable or satellite box. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page48. Password is lost. •Enter 9999 to access parental controls, then set a new password. See “Setting or changing the password” on page49. Some settings cannot be accessed.• If a setting is grayed, the setting is not available in the current video input mode. TV cabinet creaks.• When the TV is in use, the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise. This is not a malfunction. ProblemSolution Control buttons do not work.• Make sure that the Button Block option is set to Off. See “Locking control buttons” on page50. • Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV. TV keeps turning off.• Make sure that the sleep timer is not turned on. See “Setting the sleep timer” on page57. A retail banner is displayed.• You selected “Store” mode when you ran the EZ SETUP wizard. Reset your T V to the factory defaults, then select Home on the What is your viewing environment screen. See “Restoring settings to the defaults” on page67. ProblemSolution The mobile device does not charge when connected to the HDMI 2/MHL jack.• Make sure that the MHL cable is connected securely to your T V and the device. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. My TV is not displaying the video or playing the audio from the connected mobile device.• Make sure that the MHL cable is connected securely to your T V and the device. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. •Try adjusting the picture settings on your TV. • Some apps may not work on your TV, depending on how the app developer programmed the app. ProblemSolution
72 LC-32LB150U Sharp 32" LED TV www.sharpusa.com CEC-compatible device My TV is playing the audio from a connected device but is not displaying the video.• Make sure that the MHL cable is connected securely to your TV and the device. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. • Try adjusting the picture settings on your TV. • Some apps may not work on your TV, depending on how the app developer programmed the app. My TV is displaying the video from the connected device but is not playing the audio.• Make sure that the volume on your mobile device is turned up and not muted. • Make sure that the volume on your TV is turned up and not muted. • Make sure that the MHL cable is connected securely to your TV and the device. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. • Try adjusting the audio settings on your TV. • Some apps may not work on your TV, depending on how the app developer programmed the app. ProblemSolution ProblemSolution My TV is not displaying the video from the connected CEC device.• Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC-compatible device. See the documentation that came with the device for more information. • Make sure that the correct video input source is selected. See “Selecting the video input source” on page38. • Make sure that the CEC Control feature is turned on. See “Turning CEC Control on or off” on page58. • Try adjusting the TV picture. See “Adjusting the T V picture” on page41. • If the device is not a Sharp device, it may not be compatible with your TV. My TV is not playing the audio from the connected CEC device.• Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC-compatible device. See the documentation that came with the device. • Make sure that the TV volume is turned up and not muted. • Try adjusting the TV sound. See “Adjusting sound settings” on page43. • Make sure that the TV speakers are turned on and not muted. See “Adjusting sound settings” on page43. • Make sure that the CEC control feature is turned on. See “Turning CEC Control on or off” on page58. • If you have connected an HDMI CEC audio receiver, adjust the volume on the receiver. When your TV detects an audio receiver, the TV speakers turn off and sound plays through receiver speakers only.
73 Sharp 32" LED TV www.sharpusa.com My TV’s remote control does not control the device.• Make sure that there are no obstructions between the remote control and the remote control sensors on your TV and the device. • If the device is not a Sharp device, all the buttons may not work. • Make sure that the CEC Control feature is turned on. See “Turning CEC Control on or off” on page58. • If you are trying to control the volume on an HDMI CEC audio receiver using your TV remote control, make sure that the Audio Return Channel option on the CEC menu is set to On. See “Turning Audio Return Channel on or off” on page60. • The device may not support this feature. See the documentation that came with the device for more information. The device does not show up in the CEC Device list.• Make sure that the device is turned on. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your T V with an HDMI cable. • Make sure that the CEC Control feature is turned on. See “Turning CEC Control on or off” on page58. • Make sure that the device is a CEC-compatible device. See the documentation that came with the device. • If the device is not a Sharp device, it may not be compatible with your T V. My device does not turn off when I turn off my TV.• Make sure that the CEC Control feature is turned on. See “Turning CEC Control on or off” on page58. • Make sure that Device Auto Power Off is set to On on the CEC menu. See “Turning Device Auto Power Off on or off” on page59. • The device may not support this feature. See the documentation that came with the device for more information. ProblemSolution My TV does not turn on when I turn on my device.• Make sure that the CEC Control feature is turned on. See “Turning CEC Control on or off” on page58. • Make sure that TV Auto Power On is set to On on the CEC menu. See “Turn ing T V Auto Power On on or off” on page59. • The device may not support this feature. See the documentation that came with the device for more information. The Audio Return Channel setting on the CEC menu keeps turning back on after it is turned off.• When Audio Return Channel is set to Off and CEC Control is set to On and you adjust the volume on the audio receiver, Audio Return Channel is automatically set to On. To prevent this from happening, turn off the CEC Control feature. See “Turning CEC Control on or off” on page58. I cannot select the Root Menu option on the CEC menu. OR The device’s root menu does not open when I select Root Menu on the CEC menu.• The device may not support this feature. See the documentation that came with the device for more information. Note If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again. ProblemSolution
74 LC-32LB150U Sharp 32" LED TV www.sharpusa.com Specifications Specifications are subject to change without notice. Dimensions and weight Screen Display resolutions Tu ne r InputsOutputs Audio Power Miscellaneous Without stand28.8 × 17.4 × 2.5 in. (73.2 × 45.3 × 6.4 cm) 12.4 lb. (5.6 kg) With stand28.8 × 19.3 × 8.1 in. (73.2 × 49 × 20.4 cm) 13.9 lb. (6.3 kg) Screen size measured diagonally31.5 in. Display typeLED Screen refresh rate60Hz Display resolution1080p Panel resolution1920 (H) × 1080 (V) Aspect ratio16:9 Contrast ratio (typical)–panel2400:1 Dynamic contrast ratio– list value2,000,000:1 TV Brightness (minimum) cd/m 2220 nits Comb filter3d y/c digital Response time6.5 ms Horizontal viewing angle178° Vertical viewing angle178° HDMI suggested resolutions1080p, 1080i, 720p, 480p, 480i Component video suggested resolutions1080i, 720p, 480p, 480i AnalogNTSC DigitalATSC, 8-VSB, Clear-QAM HDMI2 (side) E-EDID compliant HDCP compliant MHL-enabled (HDMI 2/MHL jack) Component video1 (back) Composite video1 (back) Shared with component Y Shared audio (component and composite)Ye s S-VideoNo PC/VGA1 (back) 3.5mm PC audio input1 (back) DVI1 (side) HDMI 1/ARC/DVI jack USB1 (side) Supports JPEG and firmware upgrade Antenna/Cable1 (back) VideoNo Analog audio/Headphone1 (side) Digital audio1 (optical) (back) WiFiNo EthernetNo DTS Tuning PackageDTS Sound SpeakersNumber: 2 Watts per channel: 5W Power consumptionOn: 65W Standby:
75 Sharp 32" LED TV www.sharpusa.com Programming universal remote controls You can operate your Sharp TV with a new or existing universal remote control. To program a universal remote control: 1See the table in “Common universal remote control codes” for common codes. If you have problems programming your remote or need a different remote control code, see the instructions that came with the remote control or check the remote control manufacturer’s website for the latest remote control code information. 2Follow your universal remote control’s instructions to enter the TV code you found in Step 1. For additional help and information: • Visit the remote control manufacturer’s website • Call technical support for the universal remote control or cable/satellite company of the remote/set-top box you are trying to program. Common universal remote control codes The following is a list of the most common remote control codes. Check the remote control manufacturer’s website or check with your cable or satellite TV provider for the remote control code. Tips • If your universal remote control has a code search feature, run a code search to identify a code that matches your TV. See your universal remote control’s instructions for details. • If your universal remote control has a “Learn” feature, you can manually program it using the Sharp TV remote to “teach” the commands one at a time. See your universal remote control’s instructions for details. UNIVERSAL REMOTE TV CODES CABLE BOX, SATELLITE BOX, OR OTHER SET-TOP BOX Cablevision004, 014, 019, 022, 028, 081, 127, 236, 251, 496 Charter004, 014, 016, 019, 022, 023, 024, 025, 026, 027, 028, 029, 081, 0093, 127, 175, 143, 251, 236, 393, 395, 409, 496, 0039, 0093, 0165, 0386, 0491, 0688, 0689, 0851, 1917, 10093, 10165, 10386, 10688, 10851, 10818, 11602, 10818, 12360 Comcast0093, 0165, 10032, 10036, 10093, 10153, 10165, 10386, 10398, 10491, 10851, 10854, 11089, 11407, 11602 Cox002, 008, 049, 050, 051, 052, 070, 071, 072, 073, 098, 102, 107, 139, 166, 167, 179, 0039, 0093, 0153, 0157, 0165, 0220, 0281, 0386, 0398, 0491, 0630, 0688, 0689, 0818, 0851,1004, 1006, 1010, 1022, 1025, 1079, 1093, 1094, 1095, 1100, 1137, 1139 DirectTV10032, 10036, 10039, 10093, 10153, 10157, 10165, 10281, 10381, 10386, 10491, 10688, 10720, 10818, 10851, 10854, 11089, 11393, 11589, 11602, 11917 Dish Network005, 026, 091, 105, 106, 107, 108, 128, 129, 214, 521, 526, 546, 585, 591, 605, 606, 607, 608, 628, 629, 654, 655, 658, 663, 670 702, 739, 740, 741, 803, 835, 965 Time Warner016, 022, 023, 024, 025, 026, 027, 028, 029, 073, 107, 179, 251, 363, 0026, 0039, 0090, 0091, 0093, 0107, 0129, 0141, 0153, 0157, 0165, 0200, 0220, 0224, 0225, 0281, 0386, 0398, 0491, 0688, 0689, 0702, 0818, 0851, 1004, 1006, 1010, 1022, 1025, 1079, 1093, 1094, 1095, 1100, 1137, 1139, 1197, 1602 TiVo0011, 0020, 0025, 0028, 0033, 0034, 0077, 0132, 0151, 0154, 0235, 0236, 0361, 0375 Verizon342, 0120, 0205, 0518, 0715, 0716, 0878, 3005, 3008, 3021, 3025, 3027, 3073, 3121, 3125, 3132, 3138, 3142, 3206, 3222 UNIVERSAL REMOTE CONTROLS One for All0039, 0093, 0157, 0165, 0386, 0688, 0689, 0818, 10093, 10818, 20048, 20848 Phillips0002, 0111, 0202, 0224, 0228, 0502, 0509, 0603, 0813, 0907, 0913, 2550 RCA005, 008, 018, 020, 067, 077, 083, 089, 097, 10093, 10818, 12360 Sony00093, 00650, 00653, 00818, 01193, 01393, 01659 Tips • The brand name is often visible on the front of the universal remote control, and the model number is often visible on the back. • If your universal remote control isn’t listed on the chart, refer to your universal remote control’s instructions and try codes for the brands Orion, Emerson, Memorex, Sansui, Sylvania, or Zenith. You may need to try several codes before finding a match. UNIVERSAL REMOTE TV CODES
76 LC-32LB150U Sharp 32" LED TV www.sharpusa.com Legal notices FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Wa r n i n g Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RF/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Canadian Notice CAN ICES-3 (B)/NMB-3(B) Standard Television Receiving Apparatus – Appareil de réception télévision ordinaire, NORMES CANADIENNES BETS-7 / NTMR-7 IC Statement This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. Dolby License Notice and Trademark Acknowledgement Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. HDMI The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. DTS Sound™ Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks and DTS Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights R eser ved. MHL™ (Mobile High-Definition Link) MHL and the MHL logo are trademarks or registered trademarks of MHL Licensing, LLC in the United States and other countries. Energy Star Your Sharp TV is ENERGY STAR® qualified in the “Standard” mode. It meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of these government agencies, designed to promote energy efficient products and practices. Changes to certain features, settings, and functionalities of this TV (i.e. Picture, Sound) can increase or change the power consumption. Depending upon such changed settings, the power consumption may exceed the limits required for the ENERGY STAR qualification in the “Standard” mode.