Sharp AR 5520D User Manual

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TROUBLESHOOTING
6
MISFEED IN THE LOWER PAPER TRAY 
1Open the lower side cover.
Grasp the handle to open 
the lower side cover.
2Remove the misfed paper.
Be careful not to tear the 
misfed paper during 
removal.
3If the misfed paper is not seen in step 
2, lift and pull out the lower paper tray 
and remove the misfed paper.
Be careful not to tear the 
misfed paper during 
removal.
4Close the lower side cover.
The misfeed indicator 
( ) will go out.
5Close the lower paper tray.
 Make sure that there is no misfed paper in the tray before pulling it out. (p.75)
 Use the following procedure to remove misfeeds that occur in the 250-sheet paper feed unit/2 x 250-sheet paper 
feed unit.Note
If the misfeed indicator ( ) does not stop 
blinking, check for torn pieces of paper in the 
machine.Note
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REPLACING THE TONER CARTRIDGE
When the toner cartridge replacement required indicator ( ) lights up, the toner cartridge will need replacement 
soon. Obtain a new cartridge. When the toner cartridge replacement required indicator ( ) blinks, the toner 
cartridge must be replaced before copying can be resumed.
Replace the toner cartridge by following the procedure below.
1Push on both ends of the front cover 
and open it.
2Pull the toner cartridge out while 
pressing the lock release lever.
When pulling out the 
toner cartridge, place 
your other hand on the 
indentation of the 
cartridge.
3Remove the new toner cartridge from 
the bag. Grasp the cartridge on both 
sides and shake it horizontally four or 
five times. 
4Insert the toner cartridge along the 
guides until it locks in place while 
pushing the lock release lever.
If there is any dirt or dust 
on the toner cartridge, 
remove it before 
installing the cartridge.
5Close the front cover.
The toner cartridge 
replacement required 
indicator ( ) will go 
out.
When the toner cartridge replacement indicator ( ) lights up, little toner remains and thus copies may be faint.Note
After removing the toner cartridge, do not 
shake it or tap on it. Doing so may cause 
toner to leak from the cartridge. Put the old 
cartridge immediately in the bag contained in 
the box of the new cartridge. Dispose of the 
old toner cartridge in accordance with local 
regulations.
Grasp the grip when holding the cartridge.
Toner cartridge
lock release lever
Caution
4 or 5 times
Caution
 Even after a new toner cartridge is 
installed, the toner cartridge replacement 
required indicator ( ) may still light up, 
indicating that copying cannot be resumed 
(toner is not fed sufficiently). In this case, 
open and close the front cover. The 
machine will feed toner again for about two 
minutes and then copying can be resumed.
 Before closing the front cover, make sure 
that the toner cartridge is correctly installed.
 When closing the front cover, gently hold 
both ends.
Note
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7
Chapter 7
ROUTINE MAINTENANCE
This chapter explains how to keep the machine operating smoothly, including viewing copy count, and scan count, 
the toner level indicator, and cleaning the machine.
CHECKING THE TOTAL OUTPUT 
COUNT AND TONER LEVEL
CHECKING THE TOTAL OUTPUT COUNT 
When Auditing mode is ON:
From the - - - display, you can check the total output count, total copy count, and total scan count as explained 
below.
When Auditing mode is OFF:
From the     0 display, you can check the total output count, total copy count, and total scan count as explained 
below.
The total output count is all pages (for both printing and copying) printed by the machine and the total output count 
can be counted up to 999,999.
[Total output count]
Hold down the [0] key.
The total output count 
appears sequentially in 
two parts while you hold 
down the [0] key.
Example: Total number of pages output is 12,345.
[Total copy count]
Hold down the [READ-END] key ( ).
The total copy count 
appears in the display 
while you hold down the 
key.
The count display and 
counting method are the 
same as for the total 
output count.
[Total scan count]
Hold down the [ ] key.
The total scan count 
appears in the display 
while you hold down the 
key.
The count display and 
counting method are the 
same as for the total 
output count.
 Each A3 size page is counted as two 
pages.
 During a copy run, pressing the [0] key 
shows the number of completed copy 
pages, not the total output count.Note
The total number of pages printed in printer 
mode can be calculated by subtracting the 
total copy count from the total output count.Note
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ROUTINE MAINTENANCE
CHECKING THE TONER LEVEL
The toner level is indicated by a 6-level display. Use it as a guideline for replacing the toner cartridge.
1Hold down the [Light] key ( ) until 
the alarm indicators ( , , , , ) 
blink.
The display will show 
- -.
2Hold down the [Copy ratio display] key 
( ) for more than 5 seconds.
The approximate quantity 
of toner remaining will be 
indicated in the display 
as a percentage. (100, 
75, 50, 25, 10 is 
displayed.) When the 
percentage is less than 
10%, LO will be 
displayed.
3Press the [Light] key ( ) to return to 
the normal display.
The alarm indicators ( , , , , ) go off.
The display returns to the number of copies 
display.
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7
ROUTINE MAINTENANCE
CLEANING THE DOCUMENT GLASS AND 
SPF/RSPF/DOCUMENT COVER
If the document glass, underside of the document cover/SPF/RSPF, or the scanner for originals coming from the 
SPF/RSPF (the long narrow glass surface on the right side of the document glass) become dirty, the dirt may appear 
on copies. Always keep these parts clean.
Stains or dirt on the document glass/SPF/RSPF will also be copied. Wipe the document glass, underside of the 
document cover/SPF/RSPF and the scanning window on the document glass with a soft, clean cloth.
If necessary, dampen the cloth with water. Do not use thinner, benzene, or similar volatile cleaning agents.
CLEANING THE ORIGINAL SCANNING GLASS (ONLY 
WHEN AN SPF/RSPF IS INSTALLED)
If white or black lines appear in copies made with using the SPF/RSPF, 
use the provided glass cleaner to clean the original scanning glass. (If 
white or black lines appear in copies or printed pages when the 
SPF/RSPF is not used, see CLEANING THE TRANSFER CHARGER 
(p.84).
1Open the SPF/RSPF and take out the 
glass cleaner.2Clean the original scanning glass with 
the glass cleaner.
3Return the glass cleaner to its original 
position.
Do not spray flammable cleaner gas. Gas from the spray may come in contact with the internal 
electrical components or high-temperature parts of the fusing unit, creating a risk of fire or 
electrical shock.
Warning
Example of dirty print image
Black linesWhite lines
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ROUTINE MAINTENANCE
CLEANING THE BYPASS TRAY PAPER FEED ROLLER
If misfeeds occur frequently when feeding envelopes, thick paper, etc. through the bypass tray, wipe the paper feed 
roller at the feed slot of the bypass tray with a soft, clean cloth dampened with alcohol or water.
CLEANING THE TRANSFER CHARGER
If copies start becoming streaky or blotchy, the transfer charger may be dirty.
Clean the charger using the following procedure.
1Turn the power switch off.
2Open the bypass tray and the side 
cover.
3Lift and pull out the upper paper tray.
4Take the charger cleaner out by 
holding the tab.
5Set the charger cleaner onto the 
transfer charger and gently slide the 
cleaner in the direction indicated by 
the arrow two or three times.
If the white sheet metal is 
smudged with toner, 
wipe it with a soft, clean 
cloth.
6Return the charger cleaner to its 
original position. Close the upper 
paper tray. Close the side cover by 
pressing the handle on the cover.
7Turn the power switch on.
Paper feed roller
Charger 
cleaner
Slide the charger cleaner from one end to the 
other end along the groove of the transfer 
charger. If the cleaner is stopped on the way, 
smudges on copies may occur.Note
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8
Chapter 8
PERIPHERAL DEVICES AND SUPPLIES
Optional equipment and supplies are explained in this chapter. To purchase optional equipment and supplies, 
contact your authorised service representative.
PERIPHERAL DEVICES
As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification 
changes for product improvement without prior notice. The performance specification figures indicated are nominal 
values of production units. There may be some deviations from these values in individual units.Note
AR-5520/AR-5520D AR-5516/AR-5516D
Options that can be installed on both models
250-sheet paper feed unit 
(AR-D34)2 x 250-sheet paper feed unit 
(AR-D35)
Single pass feeder 
(AR-SP10)
*1Reversing Single pass feeder 
(AR-RP10)
*2
*1AR-5516/AR-5520
*2AR-5516D/AR-5520D
You cannot attach two units of 250-sheet paper feed unit to the machine. When you need to attach two or more 
paper trays, be sure to use the 2 x 250-sheet paper feed unit, and then 250-sheet paper feed unit if necessary. Note
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PERIPHERAL DEVICES AND SUPPLIES
SINGLE PASS FEEDER/REVERSING SINGLE PASS 
FEEDER
For the names of the parts of the SPF/RSPF, see PART NAMES AND FUNCTIONS (p.4).
Specifications
250-SHEET PAPER FEED UNIT/2 X 250-SHEET PAPER 
FEED UNIT
These paper feed units provide the convenience of increased paper capacity for the copier and a greater choice of 
paper sizes readily available for copying.
The AR-D34 contains one 250-sheet paper tray and the AR-D35 contains two 250-sheet paper trays.
Part names
Specifications
AR-SP10 (Single pass feeder)AR-RP10 (Reversing single pass 
feeder)
Acceptable 
original
Weight56 g/m2 to 90 g/m2
SizeA5 to A3
CapacityUp to 40 sheets (Thickness 4 mm and below)
For B4 and larger sizes, up to 30 sheets
Detectable original 
sizes*A5, B5, B5R, A4, A4R, B4, A3
WeightApprox. 5.3 kgApprox. 5.4 kg
Dimensions586 mm (W) x 440 mm (D) x 132 mm (H)
250-sheet paper feed unit 2 x 250-sheet paper feed unit
AR-D34 AR-D35
Tr a yTr a y s
Side coverSide cover
AR-D34 AR-D35
Paper sizeB5 to A3
Paper capacityOne tray with capacity for 250 sheets of 
90 g/m2 bond paperTwo trays with capacity for 250 sheets of 
90 g/m2 bond paper
Paper weight56 g/m2 to 90 g/m2
Power supplyDrawn from the machine
Dimensions590 mm (W) x 478 mm (D) x 96 mm (H) 590 mm (W) x 478 mm (D) x 182 mm (H)
WeightApprox. 4.9 kgApprox. 9.7 kg
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8
STORAGE OF SUPPLIES
Standard supplies for this product that are to be replaced by the user are paper and toner cartridge.
PROPER STORAGE
●Store the supplies in a location that is:
clean and dry,
at a stable temperature,
not exposed to direct sunlight.
●Store paper in the wrapper and lying flat.
Paper stored out of the wrapper or in packages 
standing on end may curl or get damp, resulting in 
paper misfeeds.
For best copying results, be sure to use only SHARP products.
Only genuine SHARP consumables carry the Genuine Supplies label.
GENUINE SUPPLIES
Supply of spare parts and consumables
The supply of spare parts for repair of the machine is guaranteed for at least 7 years following the termination of 
production. Spare parts are those parts of the machine which may break down within the scope of the ordinary 
use of the product, whereas those parts which normally exceed the life of the product are not to be considered as 
spare parts. Consumables too, are available for 7 years following the termination of production.
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							OPERATION GUIDE
AR5520D-GB3
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