Sharp AR 5520D User Manual

69
TROUBLESHOOTING
6
A Notice Page (NP-001) has been 
printed, but the print data has not 
been printed completely.A print job containing more data than can be held in the 
print memory is sent to the machine.→Disable the ROPM function on the Configuration tab of the 
printer driver setup screen. If you need to use the ROPM function, 
divide the pages of the print data into two or more print jobs.
→The memory allocated to the printer function can be changed in 
the system setting Memory allocated to...

70
TROUBLESHOOTING
Poor scanning quality.The document glass or the underside of the document 
cover/SPF/RSPF is dirty.
→Clean regularly.
83
Original smudged or blotchy.
→Use a clean original.–
You have not specified a suitable resolution.
→Make sure that the resolution setting in the scanner driver is 
appropriate for the original.–
You are scanning a large area (for example an entire A3) 
at high resolution.
→If you attempt to scan a large area at high resolution and there is 
insufficient memory in the...

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TROUBLESHOOTING
6
Unable to scan the image.If scanning is not possible, shut down your computer, 
turn off the machine’s power switch, and unplug the 
machine’s power cord. Next, start your computer, restore 
power to the machine, and try scanning again. If scanning 
is still not possible, check the following items.–
Your application is not TWAIN/WIA compliant.
→If your application is not TWAIN/WIA compliant, scanning will not 
be possible. Make sure your application is TWAIN/WIA compliant.–
You have...

72
INDICATORS AND DISPLAY MESSAGES
If one of the following indicators lights up or one of the following messages appears in the display, check the 
meaning of the indicator or message in the following table and take appropriate action.
IndicationCause and solutionPage
Maintenance 
indicatorSteadily 
litService by an authorised SHARP service technician is 
required.–
Developer 
replacement 
required indicatorSteadily 
litDeveloper is required. Contact your authorised service 
representative.–
Toner...

73
6
MISFEED REMOVAL
When a misfeed occurs, the misfeed indicator ( ) and a misfeed location indicator ( ) will blink and the machine 
will automatically stop.
Check the blinking misfeed location indicator to identify the location of the misfeed and remove it.
MISFEED IN THE SPF/RSPF
1Remove the misfed original.
Check sections A, B, and 
C in the left shows the 
illustration (see the next 
page), and remove the 
misfed original.
Section A
Open the feeding roller cover and remove the 
misfed original...

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TROUBLESHOOTING
Section C
Remove the misfed original from the exit area.
If the misfed original cannot be easily removed 
from the exit area, open the moveable part of the 
document feeder tray and remove the original. 
2Open and close the SPF/RSPF to 
make the misfeed l ocation indicator 
stop blinking.
You can also make the 
misfeed indicator stop 
blinking by opening and 
closing the feeding roller 
cover or the right side 
cover.
3Return the originals indicated by the 
minus number in th e...

75
TROUBLESHOOTING
6
MISFEED IN THE MACHINE
1Open the bypass tray and the side 
cover. 2Check the misfeed location. Remove 
the misfed paper following the 
instructions for each location in the 
illustration below.
A. Misfeed in the paper feed area
1Push gently on both ends of the front 
cover and open it.
2Carefully remove the misfed paper. 
Turn the roller rotating knob in the 
direction of the arrow to assist in 
removing it.
Be careful not to tear the 
misfed paper during 
removal.
3Close the front...

76
TROUBLESHOOTING
B. Misfeed in the fusing area
1Push gently on both ends of the front 
cover and open it.
2Turn the roller rotating knob in the 
direction of the arrow.
3Carefully remove the misfed paper. 
Lower the fusing unit release levers to 
allow easier removal.
Be careful not to tear the 
misfed paper during 
removal.
4Lift the fusing unit release levers, to 
return them to their operating 
positions.
5Close the front cover and side cover.
The misfeed indicator 
( ) will go out.
The fusing unit...

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TROUBLESHOOTING
6
C. Misfeed in the transport area
1Open the fusing paper guide by 
pressing down the green-labeled 
projection on the guide and remove 
the misfed paper.
Be careful not to tear the 
misfed paper during 
removal.
2If the misfed paper cannot be removed 
by the previous step but is visible in 
the paper output area, remove the 
paper by pulling it into the paper 
output area.
Be careful not to tear the 
misfed paper during 
removal.
3Close the side cover.
The misfeed indicator 
( ) will...

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TROUBLESHOOTING
MISFEED IN THE UPPER PAPER TRAY
1Lift and pull out the upper paper tray 
and remove the misfed paper.
Be careful not to tear the 
misfed paper during 
removal.
2Open and close the side cover.
The misfeed indicator 
( ) will go out.
3Close the upper paper tray.
Push the upper paper 
tray in completely.
Make sure that there is no misfed paper in the tray before pulling it out. (p.75)Note
 When closing the side cover, press on the 
handle.
 If the misfeed indicator ( ) does not stop...