Samsung Television UN48H5500 User Manual
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174175 Enabling Voice Guides for the Visually Impaired MENU > System > Accessibility > Voice Guide This function is only available with the LED 6400 and 7100 series. This function is only available in the U.S.A. and Canada. Voice guides for the menu options are available to aid the visually impaired. Enabling this option provides voice guides for focus movement, channel change, volume change, and various other TV functions. Navigate to System > Accessibility > Voice Guide and set Voice Guide to On. " Press and hold the ¢ button on the Samsung Smart Control to turn on or off Voice Guide. Availability depends on the specific area. "The Voice Guide is provided in the language that is specified on the Menu Language screen. (System > Menu Language ). However, some languages are not supported by Voice Guide even though they are listed in the Menu Language screen. "To change the gender of the Voice Guide 's voice, navigate to System > Voice Control > TV Voice, and then change the Voice Gender option. "If Voice Guide is set to On , motion sensor of Samsung Smart Control does not work. To use the motion sensitivity sensor, set Voice Guide to Off. The Voice Guide will give information for the following functions on the TV. " Voice Guide is not available for some sub-function or function menus. When you access one of those sub- function or function menus, the TV will tell you that Voice Guide is not available. ● Changing Channels ●Changing TV Volume ●Program Info Window ( INFO) ●Channel List ●Source ●Guide ●On TV ●Voice Control ●TV Menus
176 Changing the Volume, Speed, Pitch and Level of Voice Guide Select System > Accessibility > Voice Guide. Using the following functions, you can configure the Voice Guide feature's volume, speed, pitch and level settings. ●Volume Change the Voice Guide 's volume level. The volume of the Voice Guide is determined by this Volume setting. You cannot control the Voice Guard's volume with the TV's volume control. The Voice Guide volume may vary occasionally, depending on the TV volume setting. ●Speed Change the Voice Guide 's tempo. ●Pitch Tune the pitch of the Voice Guide. ●Description Level You can adjust the Voice Guide's expertise level to better suit the user's proficiency. Adjusting the Menu Transparency MENU > System > Accessibility > Menu Transparency Try Now Navigate to System > Accessibility and adjust the opacity level and the menu's transparency. " When the High Contrast (System > Accessibility > High Contrast) setting is set to On , the menu display is automatically set to opaque and you cannot change the Menu Transparency settings. White Text on Black Background (High Contrast) MENU > System > Accessibility > High Contrast Navigate to System > Accessibility and set High Contrast to On. This option changes major service screens to white text on a black background or changes the transparent TV menus to opaque so that text can be read more easily. " Press and hold the ¢ button on the Samsung Smart Control to turn High Contrast on or off. Availability depends on your specific area.
176177 Expanding the Smart Hub's Focus Area MENU > System > Accessibility > Enlarge Try Now Navigate to System > Accessibility and set Enlarge to On. This zooms in the focused item when you use Smart Hub and makes the item larger. Enabling/Disabling Sound Feedback MENU > System > General > Sound Feedback Try Now Sound Feedback provides audio cues as you navigate through menus and select menu options. Sound Feedback is on by default. You can set it to Low , Medium, High, or Off. Locking/Unlocking the Panel Keys MENU > System > General > Panel Lock Try Now Use to lock and unlock the TV's front panel buttons (menu, channel, and volume) and the control stick on the back of the TV. Select System > General > Panel Lock and lock/unlock the keys. Showing/Hiding the Samsung Logo while Booting MENU > System > General > Boot Logo Try Now Use to enable or disable the Samsung logo display that appears when the TV starts up. Enabling the TV to Boot Faster MENU > System > General > Samsung Instant On This function is only available for the LED 7100 series. Set Fast Boot on to have the TV boot up faster.
178 Enabling Game Mode MENU > System > General > Game Mode Try Now Game Mode optimizes the TV's settings for playing video games on a gaming console such as PlayStation™ or Xbox™. " Game Mode cannot be used for normal TV viewing. "Connect the gaming console before enabling Game Mode. Otherwise, the picture quality may suffer. "The screen may shake a little. "Enabling Game Mode automatically sets the Picture Mode to Standard and the Sound Mode to Movie. "To use a different external device, first disconnect the game console and disable Game Mode. Enjoying Rich Colors and Superior Picture Quality ( BD Wise) MENU > System > General > BD Wise This function is only available with the LED 6300 series and higher. Connecting a Samsung DVD player, Blu-ray player, or home theater system that supports BD Wise enables the richest colors and best possible picture quality. Enabling BD Wise automatically optimizes the TV's resolution. " This feature is only available when the external device is connected via an HDMI cable.
178179 Registering the TV as a DivX-Certified Device (Watching For Pay DivX Movies) MENU > System > DivX® Video On Demand Try Now To watch DivX DRM protected movies on the TV, you must register the TV as a DivX certified device. " DRM stands for Digital Rights Management and is a technical security mechanism to protect the copyright of the content provider. "You can watch movies that you have recorded or free DivX movies without registration. "Visit the DivX website (http://www.divx.com) and log into your user account before registering the TV as a DivX-certified device. If you do not have an account, please create one. 11 Select System > DivX® Video On Demand . A window with a registration code appears on the screen. 21 Visit the DivX website on a computer, and then click [Register Your Device] under [Support] in the top menu. 31 Enter the registration code shown on the TV's screen in the [Enter your registration code] field. 41 Enter the TV's name in the [Name your device] field, and then click [NEXT]. 51 Click [DOWNLOAD], and then save the [device_name.divx] file. 61 Transfer the [device_name.divx] file from the computer onto a USB device, and then plug the USB device into the TV. 71 Run the [device_name.divx] file on the TV to register the TV as a DivX-certified device.
180 Restoring the TV to the Factory Settings MENU > Support > Self Diagnosis > Reset Try Now This option restores all TV settings (excluding the Internet and network settings) to the factory defaults. 11 Select Support > Self Diagnosis > Reset. The Security PIN entry window appears on the screen. 21 Enter the Security PIN, and then select Ye s. All settings are then reset. The TV turns off and on again automatically, and then displays the Setup screen. " For more information on Setup, refer to the user manual that came with the TV. Using the TV as a Display Model (exclusively for retail stores) MENU > Support > Use Mode Try Now Select Support > Use Mode > Store Demo. This turns the TV into a display model for use in a retail environment. " For all other uses, select Home Use. "Store Demo should be used in retail environments only. With Store Demo, certain functions are disabled and the TV automatically resets itself after a certain amount of time.
181 Getting Support The TV has several built-in systems designed for user and TV system support. Support through Remote Management MENU > Support > Remote Management Try Now If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose your TV remotely. You will need to read and agree to the service agreement before using this feature. A Samsung Electronics technician will then diagnose, repair, and update your TV remotely. These features are only available when your TV is connected to the Internet. Getting Remote Support Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely. ●Diagnose your TV ●Adjust the TV settings for you ●Reset your TV to its factory settings. ●Install recommended firmware updates
182 How Does it Work? Having a Samsung Tech service your TV remotely is easy. Call the Samsung Contact Center and ask for remote support. Open the menu on your TV and go to the Support section . Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent. The agent accesses your TV . Finding the Information You Need for Service MENU > Support > Contact Samsung Try Now Use this option to display the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website.
182183 There is a problem with the picture Testing the Picture MENU > Support > Self Diagnosis > Picture Test Try Now Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual. The Problem Try this! Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Energy Saving (System > Eco Solution > Energy Saving ) or Eco Sensor ( System > Eco Solution > Eco Sensor). Component Connections/Screen Color If the color on your Samsung television screen is not correct or the black and white colors are off, run Picture Test ( Support > Self Diagnosis > Picture Test). If the test results indicate that the problem is not caused by the TV, do the following: ● Confirm that the TV's video input connectors are connected to the correct external device video output connectors. ● Check the other connections as well. If the TV is connected to an external device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper connectors. Screen Brightness If the colors on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first. ● Go to the Picture menu and adjust the Backlight/Cell Light (available on different models) Contrast, Brightness, Sharpness, Color, and Tint (G/R) settings. Ghosting, Blurring, or Juddering If you notice ghosting or blurring on the screen, use the Auto Motion Plus option (Picture > Picture Options > Auto Motion Plus ) to resolve the issue. "For the LED 5500 series models, you can resolve the issue using the LED Clear Motion ( Picture > Picture Options > LED Clear Motion ). Unwanted Powering Off If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency features. See if Sleep Timer (System > Time > Sleep Timer ) has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time. If the Sleep Timer has not been enabled, see if No Signal Power Off ( System > Eco Solution > No Signal Power Off) or Auto Power Off ( System > Eco Solution > Auto Power Off) has been enabled and disable them.
184 The ProblemTry this! Problems Powering On When the TV is turned on, the remote control receiver flashes 5 times before the screen turns on. If you are having problems powering on your Samsung television, there are a number of things to check before calling the service department. Confirm that the TV's power cord is connected correctly at both ends and that the remote control is operating normally. Make sure that the antenna cable or cable TV cable is firmly connected. If you have a cable/satellite box confirm that it is plugged in and turned on. Unable to find a Channel If your TV is not connected to a cable box or satellite box, run Setup (System > Setup ) or Auto Program ( Broadcasting > Auto Program). The TV image does not look as good as it did in the store. Store displays are all tuned to digital, HD (high definition) channels. If you have an analog cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality. Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel that is broadcasting true HD content. ● Cable/Satellite Subscribers: Try HD channels from the channel lineup. ● Air/Cable Antenna Connection: Try HD channels after running the Auto Program function. Adjust the cable/satellite box's video output resolution to 1080i or 720p. The picture is distorted. The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies. A weak or bad quality signal can cause picture distortions. This is not an issue with the TV. Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and digital channels. The color is wrong or missing. If you’re using a Component connection, make sure that the Component cables are connected to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen. The color is poor or the picture is not bright enough. Go to the Picture menu and then adjust the Picture Mode , Brightness, Sharpness, and Color settings. See if Energy Saving (System > Eco Solution > Energy Saving ) has been enabled. Try resetting the picture. ( Picture > Picture Reset) There is a dotted line on the edge of the screen. If the Picture Size has been set to Screen Fit, change the setting to 16:9. Change the cable/satellite box resolution. The picture is black and white. If you are using AV composite input, connect the video cable (yellow) to the TV's green component jack.