Samsung Television UN48H5500 User Manual

184185
I can't hear the sound clearly
Testing the Sound
MENU > Support >  Self Diagnosis >  Sound Test Try Now
Before you review the list of problems and solutions below, make sure that the TV Sound Output  menu 
item is set to TV Speaker, and then listen to the speakers again. If the TV still does not play audio, 
run the Sound Test. The Sound Test uses a built-in melody to check for sound problems. If the TV 
does not play sound during the Sound Test, or the sound is distorted, there may be a...

186
I can't see 3D images clearly.
Testing 3D Picture Quality
MENU > Support >  Self Diagnosis >  3D Picture Test
 
"
To test 3D picture quality, you must be wearing 3D glasses and the glasses and the TV must be paired.
 
"For the LED 6800 model, be sure to buy the separately-sold 3D Active Glasses.
This function is only available with the LED 6400 series and higher.
Before you review the list of problems and solutions below, use 3D Picture Test to determine if the 
problem is caused by the...

186187
There is a problem with the broadcast.
The ProblemTry this!
The TV is not receiving 
all channels. If your TV is not connected to a cable box or satellite box:
 
● Confirm that the coaxial cable is securely connected to the TV. 
 
● If you are using an antenna, verify it is positioned correctly and the all the 
connections are secure.
 
● Run 
Setup ( System > Setup) or Auto Program ( Broadcasting > Auto Program).
There are no captions 
with digital channels. Go to Caption (
System > Accessibility...

188
The Schedule Recording/Timeshift function isn't 
working.
This function is not available in the U.S.A. and Canada.
There is something wrong with the TV. Try this!
The TV cannot recognize the 
USB device or the Format 
Device , Check Device , or 
Device Performance Test 
has failed. Refer to the USB device's manual and see if data can be stored on it.
Check if the USB device is in a locked state.
Check if the USB device was formatted when it was connected to a computer.
Formatting a USB device...

188189
Anynet+ (HDMI-CEC) isn't working.
The ProblemTry this!
Anynet+ does not 
work. Confirm that the device is an Anynet+ device. The Anynet+ system supports 
Anynet+ devices only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to 
System and see if Anynet+ (HDMI-CEC)  has been set to On.
Check whether the TV remote control is in TV mode.
Check whether the remote control is Anynet+ compatible.
Anynet+ may not function when...

190
I am having trouble launching/using apps.
The ProblemTry this!
I launched an app, 
but it's in English. 
How can I change the 
language? Languages supported by the app may be different from the user interface language. 
The ability to change the language depends on the service provider.
My application is not 
working. Check with the service provider.
Refer to the help section on the application service provider's website.
My file won't play.
The Problem
Try this!
Some files can't be...

190191
Other Issues
The ProblemTry this!
The TV is hot. Watching TV for an extended period of time causes the panel to generate heat. 
The heat from the panel is dissipated through internal vents running along the 
top of the TV. The bottom, however, may feel hot to the touch after extended 
use. Children watching TV need constant adult supervision to prevent them from 
touching the TV. This heat, however, is not a defect and does not affect the TV's 
functionality.
The picture won’t 
display in full...

192
The ProblemTry this!
The Broadcasting  option 
has been deactivated. Broadcasting
 is only available when the Source  is set to TV.
The Broadcasting  menu cannot be accessed while you watch TV using a cable 
box or satellite receiver.
The settings are lost 
after 5 minutes or every 
time the TV is turned off. If the Use Mode
 is set to Store Demo, the TV's audio and video settings are 
automatically reset every 5 minutes.
Change the Use Mode  (Support >  Use Mode) to Home Use.
There is an...

193
Before Using the Recording and Timeshift Functions
 
"Availability depends on the specific model and area.
Before Using the  Recording and Schedule Recording  Functions
 
"Recording is not supported in the U.S.A and Canada.
 
●
To set up a  Schedule Recording, you must first set the TV's clock. Set the Clock  (System > Time 
>  Clock ).
 
●Recordings are DRM-protected and therefore cannot be played back on a computer or on a 
different TV. In addition, these files cannot be played back on...

194
Before the Using Timeshift Function
 
"Timeshift is not supported in the U.S.A and Canada.
 
●
A USB hard drive with a speed of 5,400rpm or above is recommended. However, RAID-type USB 
hard drives are not supported.
 
●USB memory sticks or flash drives are not supported.
 
●The total recording capacity may vary depending on the amount of available hard drive space 
and the recording quality level.
 
●If the available storage space falls below 500MB while both the  Schedule Recording and...