Samsung Television JS9500 User Manual

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White text on black background (high contrast)
MENU/123  MENU  System  Accessibility  High Contrast
You can change major service screens to white text on a black background or change the transparent 
TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast 
to On.
Adjusting the menu transparency
MENU/123  MENU  System  Accessibility  Menu Transparency Try Now
You can adjust the menu's transparency.
 "Setting High Contrast (MENU  System...

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Changing the menu language
MENU/123  MENU  System  Menu Language Try Now
You can use this function to change the menu language. Choose a language from the list.
Setting up a password
MENU/123  MENU  System  Change PIN Try Now
You can set a Personal Identification Number (PIN) to lock channels, reset the TV, and change TV 
settings.
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000. 
 "If you forget your PIN, you can reset it with your remote control....

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Richer colors and superior picture quality (BD Wise)
MENU/123  MENU  System  General  BD Wise Try Now
You can enhance colors and picture quality if you connect a Samsung DVD player, Blu-ray player, or 
home theater system that supports BD Wise. When BD Wise is enabled, it automatically optimizes the 
TV's resolution.
 "This function is only available when the external device is connected via an HDMI cable.
Enabling/Disabling sound feedback
MENU/123  MENU  System  General  Sound Feedback...

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Registering the TV as a DivX-certified device (watching for pay 
DivX movies)
MENU/123  MENU  System  DivX® Video On Demand
You can watch DivX DRM protected movies on the TV only if it is registered as a DivX-certified device.
 "Digital Rights Management (DRM) functions as a technical security mechanism to protect the content 
provider's copyright.
 "You can watch recorded movies or free DivX movies without registration.
 "Visit the DivX website (http://www.divx.com) and log in to...

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Backing up the TV's data with UHD Evolution Kit Backup
MENU/123  MENU  System  UHD Evolution Kit Backup
You can upgrade your Samsung TV with the 2016 or later Evolution Kit to unlock new features and 
services offered by Samsung Electronics. To upgrade, you must first back up and convert the current 
data and apps stored in your TV to make them compatible with the Evolution Kit.
To back up the TV data,
1. Select Start. The data in the TV is backed up.
 "Do not turn off the TV or unplug the...

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Getting Support
Getting support through Remote Management
MENU/123  MENU  Support  Remote Management Try Now
You can use this feature to let Samsung Electronics diagnose your TV remotely when you need 
assistance with your TV. You will need to read and agree to the service agreement before using this 
feature.
 "This function requires an Internet connection.
Getting remote support
You can get one-on-one support offered by a Samsung Remote Support service technician who can 
do the following...

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Finding the contact information for service
MENU/123  MENU  Support  Contact Samsung
You can view the address of the Samsung website, the call center phone number, your TV's model 
number, your TV's software version, the Smart Hub info, and other information you may need to get 
service support from a Samsung call agent or the Samsung website.
 "To view the Open Source License, press the  button.
Requesting service
MENU/123  MENU  Support  Request Support
 "This function is not...

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There Is a Problem with the Picture
Testing the picture
MENU/123  MENU  Support  Self Diagnosis  Picture Test
Before you review the list of problems and solutions below, use Picture Test to determine if the 
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for 
flaws or faults.
The problemTry this!
Flickering and 
Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to 
disable some of the energy efficiency features....

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The problemTry this!
The TV image does 
not look as good as it 
did in the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use 
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a 
channel that is broadcasting true HD content.
 ●Cable/Satellite Subscribers: Try HD channels from the channel...

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I Can't Hear the Sound Clearly
Testing the sound
MENU/123  MENU  Support  Self Diagnosis  Sound Test Try Now
If the TV plays the Sound Test melody without distortion, there may be a problem with an external 
device or the broadcast signal's strength.
The problemTry this!
There is no sound or 
the sound is too low at 
maximum volume.
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, 
etc.) connected to your TV.
The picture is good but 
there is no sound.
Set...