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Samsung Television ES7100 User Manual

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    							the TV turns on.
    If you find that you are having trouble 
    powering on your Samsung television, 
    there are a number of things to check 
    before making a call to the service 
    department.
    If you’re sure your power cord, remote 
    control, and PC are functioning 
    properly, you may be having a cable 
    issue. If you have a cable or satellite 
    box, your TV may appear to be off  
    						
    							because the cable or satellite box is not 
    outputting a signal. To test the signal 
    output of your cable or satellite box, 
    press the guide or info button on the 
    cable or satellite box remote control. If 
    the screen displays the guide or info 
    data, the problem is caused by the box.
    Stand Assembly If you have any trouble assembling the 
    stand first, review "Install the Stand" in 
    the paper manual. 
    						
    							Cannot Find a ChannelRe-run Setup (Go to  System 
    →  Setup) 
    or run Auto Program. (Go to  Channel 
    → 
    Auto Program).
     
    NWatch the troubleshooting videos at 
    www.samsung.com/spsn 
    						
    							Picture (Troubleshooting)First, perform the Picture Test to see if 
    your TV is properly displaying the test 
    image (go to  Support 
    → Self Diagnosis 
    →  Picture Test).
    If the test image is properly displayed, 
    the poor picture may be caused by the 
    source or signal.
    The TV image does not look as good as it 
    did in the store. Store displays are all tuned to digital,  
    						
    							HD (high definition) channels.
    If you have an analog cable/set top 
    box, upgrade to a digital set top box. 
    Use HDMI or Component cables to 
    deliver HD (high definition) picture 
    quality.
     
    NMany HD channels are up scaled 
    from SD (Standard Definition) 
    contents. Look for a channel that is 
    broadcasting true HD content.
     
    Œ Cable/Satellite subscribers: Try HD  
    						
    							channels from the channel line up.
     
    Œ Air/Cable Antenna connection: Try 
    HD channels after performing an 
    Auto Program.
    Adjust the Cable/Sat box video output 
    resolution to 1080i or 720p.
    The picture is distorted: macro block error, 
    small block, dots, pixelization The compression of video contents 
    may cause picture distortion especially 
    in fast moving pictures such as those  
    						
    							in sports and action movies.
    A weak or bad quality signal can cause 
    picture distortion. This is not a TV 
    issue.
    Mobile phones used close to the TV 
    (within 3.3 ft) may cause noise in the 
    picture on analog and digital channels.
    Color is wrong or missing. If you’re using a Component 
    connection, make sure the component 
    cables are connected to the correct  
    						
    							jacks. Incorrect or loose connections 
    may cause color problems or a blank 
    screen.
    The color is poor or the picture is not bright 
    enough. Adjust the Picture options in the TV 
    menu (go to  Picture Mode /  Color / 
    Brightness /  Sharpness)
    Adjust the Energy Saving option in the 
    TV menu (go to System  → 
    Eco Solution  
    →  Energy Saving) 
    						
    							Try resetting the picture to view the 
    default picture settings (go to Picture 
    →  Reset Picture).
    There is a dotted line on the edge of the 
    screen. If the Picture Size is set to Screen Fit, 
    change it to  16:9.
    Change the cable/satellite box 
    resolution.
    The picture is black and white. If you are using an AV composite input,  
    						
    							connect the video cable (yellow) to the 
    green Y Component jack on the TV.
    When changing channels, the picture 
    freezes or is distorted or delayed. If the TV is connected to a cable box, 
    try to reset the box. (Disconnect and 
    then reconnect the AC cord and wait 
    until the cable box reboots. It may take 
    up to 20 minutes.)
    Set the output resolution of the cable 
    box to 1080i or 720p. 
    						
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