Samsung Svmi 8 Complete Integrated Voice Processing General Description Manual

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Software Features
The software for the SVMi-8 is installed at the factory. All that is needed is for it to be customized to meet the indi-
vidual requirements of each installation. In some cases even this may not be necessary.
The SVMi-8 software comes equipped with many useful features to fit a wide range of call processing requirements.
SYSTEM FEATURES
!Caller ID Compatible    
!Expandable    
!Fax Detection and Flexible Numbering Plan  
!Keyset Display and Soft Key Support    
!MOH Supply...

!Multiple Language Support    
!Operator Access    
!Single Digit Call Routing   
ACCESS MANAGER
!Call Blocking  
!Call Forwarding 
!Day / Night Personal Greeting  
!Find Me  
!Follow Me (Off Premises Transfer)  
!Hold for Busy Station    
!Multiple Personal Greetings (9)  
!Park and Overhead Page    
!Stored Telephone numbers  
!Weekly Availability Schedule  
VOICE MAIL FEATURES
!Answer Machine Emulation    
!Auto Conversation Record  
!Auto Forward    
!Auto Log In    
!Auto Message Play    
!Broadcast...

!Individually Defined Mailboxes and Extensions  
!Maximum Number of Messages  
!Message Address Verification  
!Message Counter    
!Message Delete   
!Message Delivery Options   
!Message Fast Forward    
!Message Forward With Append     
!Message Length Controls  
!Message Pause    
!Message Play Order    
!Message Replay    
!Message Reply       
!Message Retention Time by Subscriber  
!Message Retrieve    
!Message Rewind    
!Message Save    
!Message Send    
!Message Scan    
!Message Skip...

!Subscriber Workload Manager  
!Until… Scheduling  
!Urgent Messages   
!Volume Control    
ADMINISTRATION FEATURES
!Activity Display    
!Administrators Mailbox    
!Auto Delete Subscribers    
!Automatic Setup    
!Back Up And Restore    
!Default Operation    
!Password Security    
!Programming - On Site Or Remote    
!Subscriber Database    
!System Reports   
!Voice Prompted Programming    
!Voice Studio    
AUDIOTEXT FEATURES
!Audiotext    
!Audiotex Librarian   
!Automatic Announcement Delete...

Feature Descriptions
SYSTEM FEATURES
Caller ID CompatibleIf you subscribe to Central Office based Caller ID, the SVMi-8 is compatible. Just as the
Caller ID data appears on keysets, so the same information is saved in your voice mail box for each message you
receive. This can be used for call back or simply to identify the caller. 
ExpandableThe SVMi-8 can be easily field upgraded from 4 ports, to 8 ports by simply adding an additional 4 port
Voice Processing Module. This upgrade doubles the call...

Recordable System PromptsAlthough the SVMi-8 contains all the spoken prompts to provide an operational sys-
tem, some people may want to add or record some additional prompts. This can easily be done using the built in
voice studio. Any prompt in the system can be re recorded. 
Schedule TableThe schedule table automatically controls system mode by individual ports, time of day, day of
week and calendar date without human intervention. It is capable of scheduling ninety-nine mode changes per day
for 366...

Interruptible Voice PromptsAt any time during an announcement or greeting, callers may dial a selection and the
SVMi-8 will immediately respond. It is not necessary to listen to all the options if you are a power user and know
what you are doing.
Maximum Greeting LengthThe maximum greeting length can be configured for each subscriber. For example,
greeting length for sales personnel may be up to three minutes, purchasing staff up to five minutes and production
staff two minutes.
Multiple Call HandlingThe...

Day / Night Personal GreetingThe Night Personal Greeting works in conjunction with the subscribers Weekly
Availability Schedule. 
During the defined day period SVMi-8 will automatically play the Primary No-Answer Greeting to callers, unless the
subscriber is busy on another call and has recorded a Busy Greeting or Call Blocking is set active, and a Call
Blocking Greeting is recorded. During the time periods a subscriber is not scheduled available to take calls, and does
not have Call Blocking activated,...

Park and Overhead PageFor those users who are frequently away from their desk, the SVMi-8 provides a Park
and Page capability. When a subscriber does not answer a call, the subscribers personal greeting can contain an
option to be paged. When the caller elects to have the subscriber paged, the SVMi-8 parks the call and plays a
prompt through the overhead paging facility that contains the subscribers name and a pick-up code. The SVMi-8
waits a programmable period of time for the subscriber to pick-up the...

VOICE MAIL FEATURES
Answer Machine EmulationThis feature allows you to monitor calls being left in your voice mail box through the
speaker of your keyset. In function it is very much like screening a call on your home answer machine.   
Auto Conversation RecordWith the SVMi-8 card installed in your phone system, you may record all the phone
conversations for specific extensions. An optional tone with a programmable delay may be played to alert callers and
employees during the recording process. When...