Samsung Svmi 8 Complete Integrated Voice Processing General Description Manual

GENERAL DESCRIPTION
SVMi-8
Complete Integrated Voice Processing
Every effort has been made to eliminate errors and ambiguities in the information contained in this guide.
Any questions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS
AMERICA,  2700 NW 87th Avenue, Miami, FL 33172, telephone (305) 592-2900. SAMSUNG TELECOMMUNICA-
TIONS AMERICA disclaims all the liabilities for damages arising from the erroneus interpretation or use of informa-
tion presented in this...

Publication Information
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any reason.
SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice to make any changes in design or 
components of equipment as engineering and manufacturing may warrant.
Copyright © 2002
Samsung Telecommunications America
All rights reserved. No part of this manual may be reproduced in any form or by any means—graphic, electronic or...

Table of Contents
System Overview
The SVMi-8 System1.1
Auto Attendant1.1
Voice Mail1.1
System Capacities1.2
Hardware Description
SBC (SVM Motherboard) 2.1
VPM Connectors2.2
Memory2.3
Memory (Alternate)2.3
Voice Processing Module (VPM) 2.4
Software Features
Feature List3.1
!System Features 3.1
!Auto Attendant Features 3.1
!Access Manager3.2
!Voice Mail Features3.2
!Administration Features 3.4
!Audiotext Features3.4
!VoiceForm Questionaire (Q&A) Features 3.4
Feature Description3.5
!System Features 3.5...

1
System Overview
The SVMi-8 System
The SVMi-8 is a self contained plug in Voice Mail and Auto Attendant card for the
DCS, iDCS 500 and DCS 50si. It is designed to meet the demands of the sophisti-
cated voice mail user without sacrificing simplicity.
The SVMi-8 may act as an Auto Attendant system only, a Voice Mail System only or
both. Out of the box the SVMi-8 can handle 4 calls simultaneously. It can be easily
upgraded to handle up to 8 calls simultaneously.
No external line or power connections are...

System Capacities
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Maximum Ports 4 4 or 8
Maximum Storage Time 9999 days 0 - 9999 days
Maximum Subscribers About 1,000 Any number up to 99999999
Message Retention 9999 days 0 - 9999 days
Total Messages per Mailbox99990 - 9999 
Total Message Duration 600 seconds 0 - 9999 seconds
1.2
System Overview 

2
Hardware Description
Unlike traditional PC based Voice Mail / Auto Attendant Systems, the SVMi-8 installs inside the telephone equipment
and operates as an integral part of it.  
The component parts of the SVMi-8 are as follows:
SBC (SVMi-8 MOTHERBOARD)
SBC stands for Single Board Computer and it is the main circuit card
that connects to the DCS 50si, DCS and iDCS 500 phone system. The
disk drive and voice processing modules connect to this card. 
On the front of the card there are two connectors. The...

Back Plane Connector   
This is the connector to the phone system.  
LED Indications
There are two LEDs on the SVMi-8 motherboard, the one marked HDD will flash green whenever the hard disk drive
is being accessed, the one marked ACT shows the operating status of the card.
HDD Access LED   
The HDD access LED will flash green whenever the memory is being accessed. This works in a similar way to the
Hard Disk access LED on your desk top PC.
Run Status LED
The Run Status LED shows the operating status of...

MEMORY
This device is used for storing the main system program as well as all messages, and prompts.  The amount of stor-
age time on the hard disk is determined by the size of the drive measured in Mega Bytes (MB).  
The memory unit consists of a Hard Disk. The current size of this memory is about 100 hours. The memory for the
SVMi-8 card is available only from SAMSUNG.
The Hard Disk Drive can be removed or replaced in the event of a problem or upgrade. It is held in place on the SBC
by 4 screws. 
The...

VOICE PROCESSING MODULE (VPM)
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: The VPMs used in this product appear
very similar to the VPMs in our previous CADENCE 
product but they are not interchangeable. If the VPMs are
not labeled with the letters SEC they will not work in the 
SVMi-8 product.
The VPM is used to:
!Move the digital speech and fax information between 
the SVMi-8 system and the phone system
!Generate and detect DTMF
!Record and play back speech 
Without at least one VPM, the SVMi-8 will...