Samsung SCX 4321 User Manual
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1 About the User’s Guide This User’s Guide provides information you need for setting up your machine. It also provides all of the detailed instructions for using your machine as a printer, a scanner, a copier, and a facsimile, and information for maintaining and troubleshooting the machine. The Software User’s Guide which is the second section of this guide provides information you need for installing the supplied software and using its features. This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any changes, direct or indirect, arising from or related to use of this manual. © 2008 Samsung Electronics Co., Ltd. All rights reserved. • SCX-4321, SCX-4521F and SCX-4521FR are model names of Samsung Electronics Co., Ltd. • SAMSUNG and Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Apple, AppleTalk, TrueType, Laser Writer, and Macintosh are trademarks of Apple Computer, Inc. • Microsoft, Windows, Windows 98, Windows Me, Windows 2000, Windows NT 4.0, and Windows XP are registered trademarks of Microsoft Corporation. • All other brand or product names are trademarks of their respective companies or organization. Downloaded From ManualsPrinter.com Manuals
2 contact samsung worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/ RegionCustomer Care Center Web Site ALBANIA 42 27 5755 www.samsung.com ANGOLA 91-726-7864 www.samsung.com ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 www.samsung.com AUSTRALIA 1300 362 603 www.samsung.com AUSTRIA0810-SAMSUNG (7267864, € 0.07/min)www.samsung.com AZERBAIJAN 088-55-55-555 www.samsung.com BAHRAIN 8000-4726www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) BELARUS 810-800-500-55-500 www.samsung.com BELGIUM 02-201-24-18www.samsung.com/be (Dutch) www.samsung.com/ be_fr (French) BOLIVIA 800-10-7260 www.samsung.com BOSNIA 05 133 1999 www.samsung.com BOTSWANA 0800-726-000 www.samsung.com BRAZIL0800-124-421 4004-0000www.samsung.com BULGARIA07001 33 11 , normal tariffwww.samsung.com CAMEROON 7095-0077 www.samsung.com CANADA1-800-SAMSUNG (726- 7864)www.samsung.com/ca (English) www.samsung.com/ ca_fr (French) CHILE800-SAMSUNG (726- 7864) From mobile 02-482 82 00www.samsung.com CHINA 400-810-5858 www.samsung.comCOLOMBIA 01-8000112112 www.samsung.com COSTA RICA 0-800-507-7267www.samsung.com/ latin_en (English) www.samsung.com/ latin (Spanish) COTE D’LVOIRE8000 0077 www.samsung.com CROATIA062 SAMSUNG (062 726 7864)www.samsung.com CYPRUS8009 4000 only from landlinewww.samsung.com CZECH REPUBLIC800-SAMSUNG (800- 726786)www.samsung.com Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská 394/17, 180 00, Praha 8 DENMARK 70 70 19 70 www.samsung.com DOMINICA 1-800-751-2676www.samsung.com/ latin_en (English) www.samsung.com/ latin (Spanish) ECUADOR 1-800-10-7267www.samsung.com/ latin_en (English) www.samsung.com/ latin (Spanish) EGYPT 08000-726786 www.samsung.com EIRE 0818 717100 www.samsung.com EL SALVADOR 800-6225www.samsung.com/ latin_en (English) www.samsung.com/ latin (Spanish) ESTONIA 800-7267 www.samsung.com FINLAND 09 85635050 www.samsung.com FRANCE 01 48 63 00 00 www.samsung.com Country/ RegionCustomer Care Center Web Site Downloaded From ManualsPrinter.com Manuals
3 GERMANY0180 5 SAMSUNG bzw. 0180 5 7267864* (*0,14 €/Min. aus dem dt. Festnetz, aus dem Mobilfunk max. 0,42 €/ Min.)www.samsung.com GEORGIA 0-800-555-555 www.samsung.com GHANA0800-10077 0302-200077www.samsung.com GREECE80111-SAMSUNG (80111 726 7864) only from land line (+30) 210 6897691 from mobile and land linewww.samsung.com GUATEMALA 1-800-299-0013www.samsung.com/ latin_en (English) www.samsung.com/ latin (Spanish) HONDURAS 800-27919267 www.samsung.com/ latin_en (English) www.samsung.com/ latin (Spanish) HONG KONG (852) 3698-4698www.samsung.com/hk (Chinese) www.samsung.com/ hk_en/ (English) HUNGARY06-80-SAMSUNG (726- 7864)www.samsung.com INDIA1800 1100 11 3030 8282 1800 3000 8282 1800 266 8282www.samsung.com INDONESIA0800-112-8888 021-5699-7777www.samsung.com IRAN 021-8255 www.samsung.com ITALY800-SAMSUNG (726- 7864)www.samsung.com JAMAICA 1-800-234-7267 www.samsung.com JAPAN 0120-327-527 www.samsung.com JORDAN800-22273 065777444www.samsung.com Country/ RegionCustomer Care Center Web Site KAZAKHSTAN8-10-800-500-55-500 (GSM:7799)www.samsung.com KENYA 0800 724 000 www.samsung.com KOSOVO +381 0113216899 www.samsung.com KUWAIT 183-2255www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) KYRGYZSTAN 00-800-500-55-500 www.samsung.com LATVIA 8000-7267 www.samsung.com LITHUANIA 8-800-77777 www.samsung.com LUXEMBURG 261 03 710 www.samsung.com MALAYSIA 1800-88-9999 www.samsung.com MACEDONIA 023 207 777 www.samsung.com MEXICO01-800-SAMSUNG (726-7864)www.samsung.com MOLDOVA 0-800-614-40 www.samsung.com MONGOLIA +7-800-555-55-55 www.samsung.com MONTENEGRO 020 405 888 www.samsung.com MOROCCO 080 100 2255 www.samsung.com Country/ RegionCustomer Care Center Web Site Downloaded From ManualsPrinter.com Manuals
4 CONTENTS 1. Introduction Special Features .................................................................................................................... 1.1 Understanding Component Locations ........................................................................................ 1.2 Front View ....................................................................................................................... 1.2 Rear View ........................................................................................................................ 1.2 Control Panel Functions ..................................................................................................... 1.3 2. Getting Started Unpacking ............................................................................................................................. 2.1 Selecting a Location .......................................................................................................... 2.2 Installing the Toner Cartridge .................................................................................................. 2.2 Loading Paper ....................................................................................................................... 2.3 Making Connections ............................................................................................................... 2.4 Turning the Machine On .......................................................................................................... 2.6 Installing Printer Software ....................................................................................................... 2.7 System Requirements ....................................................................................................... 2.7 Printer Driver Features ...................................................................................................... 2.8 Changing the Display Language and Country ............................................................................. 2.8 Setting Language ............................................................................................................. 2.8 Setting Country ................................................................................................................ 2.8 Setting the Machine ID (Only for SCX-4521F/ SCX-4521FR) ......................................................................... 2.9Entering Characters Using the Number Keypad ............................................................................................................... 2.9 Setting the Date and Time (Only for SCX-4521F/ SCX-4521FR) ....................................................................... 2.10Changing the Clock Mode ................................................................................................. 2.10 Setting the Paper Size and Type ............................................................................................. 2.10 Setting Sounds (Only for SCX-4521F/ SCX-4521FR) .................................................... 2.11Speaker, Ringer, Key Sound, and Alarm Sound ................................................................... 2.11 Speaker Volume ............................................................................................................. 2.11 Using the Save Modes .......................................................................................................... 2.11 Toner Save Mode ............................................................................................................ 2.11 Power Save Mode ........................................................................................................... 2.11 Setting the Dial Mode (Only for SCX-4521F/ SCX-4521FR) ....................................................................... 2.12 3. Paper Handling Selecting Print Materials .......................................................................................................... 3.1 Paper Type, Input Sources, and Capacities ........................................................................... 3.1 Guidelines for Paper and Special Materials ........................................................................... 3.2 Loading Paper ....................................................................................................................... 3.3 Using the Tray ................................................................................................................. 3.3 Using the Manual Tray ....................................................................................................... 3.3 Verifying an Output Location ................................................................................................... 3.3 4. Copying Loading Paper for Copying ....................................................................................................... 4.1 Preparing a Document ............................................................................................................ 4.1 Making Copies on the Document Glass ...................................................................................... 4.2 Making Copies from the Automatic Document Feeder .................................................................. 4.2 Setting Copy Options .............................................................................................................. 4.4 Darkness ......................................................................................................................... 4.4 Original Type ................................................................................................................... 4.4 Reduced/Enlarged Copy ..................................................................................................... 4.4 Downloaded From ManualsPrinter.com Manuals
5 Number of Copies ............................................................................................................. 4.4 Using Special Copy Features .................................................................................................... 4.5 Clone Copying .................................................................................................................. 4.5 Collation Copying .............................................................................................................. 4.5 Auto Fit Copying ............................................................................................................... 4.5 ID Card Copying ............................................................................................................... 4.6 2 Up or 4 Up Copying ........................................................................................................ 4.6 Poster Copying ................................................................................................................. 4.6 Changing the Default Settings ................................................................................................. 4.7 Setting the Time Out Option .................................................................................................... 4.7 Setting the Favorite Copy Option .............................................................................................. 4.7 5. Basic Printing Printing a Document ............................................................................................................... 5.1 Canceling a Print Job .............................................................................................................. 5.1 6. Scanning Scanning Basics ..................................................................................................................... 6.1 Scanning From the Control Panel to an Application ..................................................................... 6.1 7. Faxing (Only for SCX-4521F/ SCX-4521FR) Changing the Fax Setup options ............................................................................................... 7.1 Available Fax Setup Options .................................................................................................... 7.1 Loading a Document ............................................................................................................... 7.3 Adjusting the Document Resolution .......................................................................................... 7.4 Sending a Fax Automatically .................................................................................................... 7.4 Sending a Fax Manually .......................................................................................................... 7.5 Redialing the Last Number ...................................................................................................... 7.5 Confirming Transmission ......................................................................................................... 7.5 Automatic Redialing ................................................................................................................ 7.5 About Receiving Modes ........................................................................................................... 7.6 Loading Paper for Receiving Faxes ............................................................................................ 7.6 Receiving Automatically in Fax Mode ......................................................................................... 7.6 Receiving Manually in Tel Mode ................................................................................................ 7.6 Receiving Automatically in Ans/ Fax Mode .............................................................................................................................. 7.6 Receiving Manually Using an Extension Telephone ...................................................................... 7.7 Receiving Faxes Using the DRPD Mode ...................................................................................... 7.7 Receiving Faxes in the Memory ................................................................................................ 7.7 Speed Dialing ........................................................................................................................ 7.8 Storing a Number for Speed Dialing .................................................................................... 7.8 Sending a Fax using a Speed Dial Number ........................................................................... 7.8 Group Dialing ........................................................................................................................ 7.8 Setting a Group Dial Number ............................................................................................. 7.8 Editing Group Dial Numbers ............................................................................................... 7.9 Sending a Fax Using Group Dialing (Multi-address Transmission) ............................................................................................. 7.9 Searching for a Number in Memory .......................................................................................... 7.9 Searching Sequentially through the Memory ......................................................................... 7.9 Searching with a Particular First Letter ................................................................................ 7.9 Printing a Phonebook List ...................................................................................................... 7.10 Sending Broadcast Faxes ...................................................................................................... 7.10 Sending a Delayed Fax ......................................................................................................... 7.11 Sending a Priority Fax ........................................................................................................... 7.11 Adding Documents To a Scheduled Fax ................................................................................... 7.12 Canceling a Scheduled Fax .................................................................................................... 7.12 Using Secure Receiving Mode ................................................................................................ 7.13 Printing Reports ................................................................................................................... 7.13 Using Advanced Fax Settings ................................................................................................. 7.14 Changing Setting Options ................................................................................................ 7.14 Advanced Fax Setting Options .......................................................................................... 7.14 Downloaded From ManualsPrinter.com Manuals
6 8. Maintenance Clearing the Memory .............................................................................................................. 8.1 Setting the Machine to be Checked by Phone (Only for SCX-4521F/ SCX-4521FR) ......................................................................... 8.2Cleaning Your Machine ............................................................................................................ 8.2 Cleaning the Outside ......................................................................................................... 8.2 Cleaning the Inside ........................................................................................................... 8.2 Cleaning the Scan Unit ...................................................................................................... 8.3 Maintaining the Toner Cartridge ............................................................................................... 8.3 Redistributing Toner .......................................................................................................... 8.5 Replacing the Toner Cartridge ............................................................................................ 8.5 Setting the Notify Toner Option (Only for SCX-4521F/ SCX-4521FR) .................................................................... 8.5 Cleaning the Drum ............................................................................................................ 8.6 Ignoring the Toner Empty Message (Only for SCX-4521F/ SCX-4521FR) .......................... 8.6 Consumables and Replacement Parts ........................................................................................ 8.6 Replacing the ADF Rubber Pad ................................................................................................. 8.7 9. Troubleshooting Clearing Document Jams ......................................................................................................... 9.1 Input Misfeed ................................................................................................................... 9.1 Exit Misfeed ..................................................................................................................... 9.2 Clearing Paper Jams ............................................................................................................... 9.2 In the Tray ...................................................................................................................... 9.2 In the Manual Tray ........................................................................................................... 9.2 In the Fuser Area or Around the Toner Cartridge ................................................................... 9.3 In the Paper Exit Area ....................................................................................................... 9.3 Tips for Avoiding Paper Jams .............................................................................................. 9.4 Clearing LCD Error Messages ................................................................................................... 9.4 Solving Other Problems .......................................................................................................... 9.6 Paper Feeding Problems .................................................................................................... 9.6 Printing Problems ............................................................................................................. 9.7 Printing Quality Problems ................................................................................................... 9.8 Copying Problems ........................................................................................................... 9.10 Scanning Problems ......................................................................................................... 9.11 Fax Problems (Only for SCX-4521F/ SCX-4521FR) ............................................................................... 9.11 Common Linux Problems ....................................................................................................... 9.12 Common Macintosh Problems ................................................................................................ 9.13 Problems in Printer Setup Utility ....................................................................................... 9.13 10. Specifications General Specifications .......................................................................................................... 10.1 Scanner and Copier Specifications .......................................................................................... 10.2 Printer Specifications ............................................................................................................ 10.2 Facsimile Specifications (Only for SCX-4521F/ SCX-4521FR) ........................................................................................................... 10.3 Paper Specifications ............................................................................................................. 10.3 Overview ....................................................................................................................... 10.3 Supported Sizes of Paper ................................................................................................. 10.4 Guidelines for Using Paper ............................................................................................... 10.4 Paper Specifications ........................................................................................................ 10.5 Paper Output Capacity .................................................................................................... 10.5 Paper Storage Environment ............................................................................................. 10.5 Downloaded From ManualsPrinter.com Manuals
7 Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to people: 1. Read and understand all instructions. 2. Use common sense whenever operating electrical appliances. 3. Follow all warnings and instructions marked on the machine and in the literature accompanying the machine. 4. If an operating instruction appears to conflict with safety information, heed the safety information. You may have misunderstood the operating instruction. If you cannot resolve the conflict, contact your sales or service representative for assistance. 5. Unplug the machine from the AC wall socket and/or telephone jack before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning. 6. Do not place the machine on an unstable cart, stand or table. It may fall, causing serious damage. 7. Your machine should never be placed on, near or over a radiator, heater, air conditioner or ventilation duct. 8. Do not allow anything to rest on the power. Do not locate your machine where the cords will be abused by persons walking on them. 9. Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock. 10. Do not allow pets to chew on the AC power, telephone or PC interface cords. 11. Never push objects of any kind into the machine through case or cabinet openings. They may touch dangerous voltage points, creating a risk of fire or shock. Never spill liquid of any kind onto or into the machine. 12. Your machine may have a heavy cover for optimal pressure on the document for the best scanning and/or faxing (usually the flatbed-type machine). In this case, replace the cover after placing document on the scan glass, by holding and moving it down slowly until it seats on its location. 13. To reduce the risk of electric shock, do not disassemble the machine. Take it to a qualified service technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is subsequently used. 14. Unplug the machine from the telephone jack, PC and AC wall outlet and refer servicing to qualified service personnel under the following conditions: •When any part of the power cord, plug or connecting cable is damaged or frayed. •If liquid has been spilled into the machine. •If the machine has been exposed to rain or water. •If the machine does not operate properly after instructions have been followed. •If the machine has been dropped, or the cabinet appears damaged.•If the machine exhibits a sudden and distinct change in performance. 15. Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and may require extensive work by a qualified service technician to restore the machine to normal operation. 16. Avoid using this machine during a lightning storm. There may be a remote risk of electric shock from lightning. If possible, unplug the AC power and telephone cord for the duration of the lightning storm. 17. SAVE THESE INSTRUCTIONS. 18. Use only No.26 AWG or larger telephone line cord. Laser Safety Statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. WARNING Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes. Ozone Safety During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. Downloaded From ManualsPrinter.com Manuals
8 If you need additional information about ozone, please request your nearest Samsung dealer. Mercury Safety LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. For details see lamprecycle.org, eiae.org, or call 1-800-Samsung Power Saver This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the machine does not receive data for an extended period of time, power consumption is automatically lowered. The energy star emblem does not represent EPA endorsement of any machine or service. Recycling Please recycle or dispose of the packaging material for this product in an environmentally responsible manner. Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal. Radio Frequency Emissions FCC Information to the User This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: •This device may not cause harmful interference, and •This device must accept any interference received, including interference that may cause undesired operation. Downloaded From ManualsPrinter.com Manuals
9 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna. •Increase the separation between the equipment and receiver. •Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. •Consult the dealer or experienced radio TV technician for help. CAUTION: Change or modifications not expressly approved by the manufacturer responsible for compliance could void the users authority to operate the equipment. Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada. Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada. Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: (1) the date and time of transmission (2) identification of either business, business entity or individual sending the message; and (3) telephone number of either the sending machine, business, business entity or individual. The Telephone Company may make changes in its communications facilities, equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service. Ringer Equivalence Number The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company. The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether you have “overloaded” the line. Installing several types of equipment on the same telephone line may result in problems making and receiving telephone calls, especially ringing when your line is called. The sum of all Ringer Equivalence Numbers of the equipment on your telephone line should be less than five in order to assure proper service from the telephone company. In some cases, a sum of five may not be usable on your line. If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may cause harm to the telephone network. WARNING: FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service, providing that they: a) promptly notify the customer. b) give the customer an opportunity to correct the equipment problem. c) inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68. You should also know that: • Your machine is not designed to be connected to a digital PBX system. • If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment. It is recommended that no other equipment, except for a regular telephone, share the line with your machine. • If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for both the power and the telephone lines. Surge protectors can be purchased from your dealer or telephone and electronic specialty stores. • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the emergency number. • This machine may not be used on coin service or party lines. • This machine provides magnetic coupling to hearing aids. • You may safely connect this equipment to the telephone network by means of a standard modular jack, USOC RJ-11C. Downloaded From ManualsPrinter.com Manuals