Samsung ML 6510ND User Manual

Troubleshooting_ 91
The document size 
is so big that the 
hard disk space of 
the computer is 
insufficient to 
access the print job. Make available more hard 
disk spa
ce and print the doc -
ument again.
The machine 
selects print 
materials from 
the wrong paper 
source. The paper option 
that was selected in 
th
e Printing Pref -
erences  ma
 y be 
incorrect. For many software applica
-
tions, the paper source 
selectio

n is found under the 
Paper  tab within the  Print-
ing Preferences . Select...

Troubleshooting_ 92
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, 
there might be a reduction in print quality. See the table below to clear the 
problem. 
The print quality 
of photos is not 
good. Images are 
not clear. The resolution of 
the photo is very 
low. Reduce the photo size. If 
you increase the photo size 
in the software application, 
the resolution will be 
reduced. 
Before printing, 
the machine 
emits vapor near 
the output tray....

Troubleshooting_ 93
Toner smearIf toner smears on the page: 
•Clean the inside of the machine (See  C
 lean-
ing the inside on page  73 ).
• C
heck the paper type and quality (See Prin
 t 
media specifications on page  110 ).
• Remove the imaging unit and then, install a 
n
 ew one (See  Replacing the imaging unit 
on page  99 ).
Vertical repetitive 
de fe

ctsIf marks repeatedly appear on the printed side of 
the page at even intervals:
•T
he imaging unit may be damaged. If you 
still
  have the same...

Troubleshooting_ 94
Common PostScript problems
The following situations are PS language specific and may occur when sev -
eral printer languages are used.
PROBLEMPOSSIBLE  CAUSESOLUTION
PostScript file can -
not be printed. The PostScript 
dr
iver may not be 
installed correctly. •
Install the PostScript 
dri
v
er (See  Installing 
locally connected 
machine’s driver on 
page  32).
• Prin
t a configuration 
p
 age and verify that 
the PS version is avail -
able for printing.
• Re
install the PS 
d...

Troubleshooting_ 95
Common Windows problems
CONDITIONSUGGESTED SOLUTIONS
“File in Use” mes -
sage appears dur-
ing installation. Exit all software applications. Remove all soft
-
ware from the printer’s startup group, then 
restart Windows. Reinstall the printer driver.
“General Protection 
Fault”, “Exception 
OE”, “Spool 32”, or 
“Illegal Operation” 
messages appear.Close all other applicat ions, reboot Windows 
and try printing again.
“Fail To Print”, “A 
printer timeout error 
occurred” mes -
sages...

Troubleshooting_ 96
 Refer to Linux User’s Guide that came with your computer for further 
information on Linux error messages.
Common Mac problems
CONDITIONSUGGESTED SOLUTIONS
The machine does 
not print PDF files 
correctly. Some 
parts of graphics, 
text, or illustrations 
are missing. Printing the PDF file as an image may enable 
th
e f
ile to print. Turn on  Print As Image from the 
Acrobat printing options. 
 It will take longer to print when you print a 
PDF file as an image.
The document has...

Supplies and accessories_ 97
12.supplies and accessories
This chapter provides inform ation on purchasing supplies, accessories and maintenance pa rts available for your machine.
•How to purchase
• Available supplies
• Available accessories
• Maintenance parts
• Replacing the toner cartridge
• Replacing the imaging unit
• Necessary precautions to take when installing accessories •
Activating the added accessories in printer properties
• Installing a wireless network interface card
• Upgrading a memory...

Supplies and accessories_ 98
MAINTENANCE PARTS
To purchase maintenance parts, contac t the source where you bought the 
machine. 
Replacing maintenance parts can be performed only by an authorized ser -
vice provider, dealer, or the retailer where you bought the machine. The 
w a

rranty does not cover the replacement of any maintenance parts once it 
has reached its “Average Yield”.
Maintenance parts are replaced at specific intervals to avoid print quality 
a nd pa

per feed problems resulting from...

Supplies and accessories_ 99
3.Thoroughly shake the cartridge 5 or 6 times to distribute the toner evenly 
inside the cartridge.
Thoroughly roll the cartridge to assure maximum copies per cartridge. 
Save the box and the plastic bag for shipping.
 
If toner gets on your clothing, wipe  it off with a dry cloth and wash 
clothing in cold wa ter. Hot water sets toner into fabric.
4. Remove the protection 
 seal.
5.Hold the toner cartridge by the handle and slowly insert the cartridge into 
the opening in...

Supplies and accessories_ 100
2.Pull the imaging unit out. 
3.Remove the new imaging unit from its bag.
 
•Do not use sharp objects, such as a knife or scissors, to open 
the toner cartridge package. They might scratch the drum of 
the cartridge.
• To
 prevent damage to the imaging unit, do not expose it to light 
for more
  than a few minutes. Cove r it with a piece of paper, if 
necessary.
4. Tho roughly shake the imaging unit 5 or  6 ti
 mes to distribute the toner 
evenly inside the imaging unit.
5....