Samsung ML 3471ND User Manual

							
5.4   
Transparencies • To avoid damaging the printer, use only 
transparencies designed for use in laser printers.
• Transparencies used in the printer must be able 
to withstand 200° C (392° F), the printer’s fusing 
temperature.
• Place them on a flat surface after removing them 
from the printer.
• Do not leave them in the paper tray for long  periods of time. Dust and dirt may accumulate 
on them, resulting in spotty printing.
• To avoid smudging caused by fingerprints,  handle them carefully.
• To avoid fading, do not expose printed  transparencies to prolonged sunlight.
• Ensure that transparenc ies are not wrinkled, 
curled, or have any torn edges.
Labels • To avoid damaging the printer, use only labels 
designed for use in laser printers.
• When selecting labels, consider the following 
factors:
-  Adhesives: The adhesive material should be stable at 200° C (392° F), the printer’s fusing 
temperature.
-  Arrangement: Only us e labels with no exposed 
backing between them. Labels can peel off 
sheets that have spaces between the labels, 
causing serious jams.
-  Curl: Prior to printing, labels must lie flat with  no more than 13 mm (5 inches) of curl in any 
direction.
-  Condition: Do not us e labels with wrinkles, 
bubbles, or other indications of separation.
• Make sure that there is no exposed adhesive 
material between labels. Exposed areas can 
cause labels to peel off during printing, which 
can cause paper jams. Exposed adhesive can 
also cause damage to printer components.
• Do not run a sheet of labels through the printer  more than once. The adhesive backing is 
designed for only a single pass through the 
printer.
• Do not use labels that are separating from the 
backing sheet or are wrinkled, bubbled, or 
otherwise damaged.
Card stock or 
custom-sized 
materials • Do not print on media smaller than 76 mm 
(3 inches) wide or 127 mm (5 inches) long.
• In the software application, set margins at least  6.4 mm (0.25 inches) away from the edges of 
the material.
Media typeGuidelines
Loading paper
Load the print media you use for the majo rity of your print jobs in the tray 
1. The tray 1 can hold a maximum of 250 sheets of 21 lb plain paper. 
You can purchase an optional tray (t ray 2) and attach it below the 
standard tray to load an additional 250 sheets of paper. For order 
information for an optional tray, see page 7.1.
The paper level indicator on the front  of the tray 1 and the optional tray 
2 shows the amount of paper currently  left in the tray. When the tray is 
empty, the indicator bar appears at the bottom. Preprinted 
paper
• Letterhead must be printed with heat-resistant 
ink that will not melt,  vaporize, or release 
hazardous emissions when subjected to the 
printer’s fusing temperature of 205° C (400° F) 
for 0.1 second.
• Letterhead ink must be non-flammable and 
should not adversely affect printer rollers.
• Forms and letterhead should be sealed in a  moisture-proof wrapping to prevent changes 
during storage.
• Before you load preprinted paper, such as forms  and letterhead, verify that the ink on the paper is 
dry. During the fusing process, wet ink can come 
off preprinted paper, reducing print quality.
Media typeGuidelines
Full  
Empty
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5.5   
Using the tray 1 or  the optional tray 2
Use the print material you use for the majority of your print jobs in the 
tray 1. The tray 1 can hold a ma ximum of 250 sheets of 80 g/m2 paper.
You can purchase an optional tray 2 and attach it below the tray 1 to load 
an additional 250 sheets of paper.
To load paper, pull open the tray and load paper with the side to be 
printed on face down.
You can load letterhead paper with the design side face down. The top 
edge of the sheet with the logo should be  placed at the front of the tray.
Notes
• If you experience problems with paper feed, place one sheet  at a time in the multi-purpose tray.
• You can load previously printed paper. The printed side  should be facing up with an uncurled edge at the front. If you 
experience problems with paper feed, turn the paper around. 
Note that the print q uality is not guaranteed.
Changing the size of the paper in the tray 1
To load longer sizes of paper, such as Legal-sized paper, you need to 
adjust the paper guides to extend the paper tray.
1
2
3
4
1paper length guide
2support guide
3guide lock
4paper width guides
1Press and hold the guide lock, and slide the paper length guide to 
locate it in the corre ct paper size slot.
2 After inserting paper into the tray, adjust the support guide so that it 
lightly touches the paper stack.
3 Squeeze the paper width guides, as shown and slide them to the 
stack of paper until it lightly  touches the side of the stack.
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5.6   
Notes
• Do not push the paper width guide far enough to cause the  material to warp. 
• If you do not adjust the paper width guide, it may cause paper  jams.
Using the multi-purpose tray
The multi-purpose tray can hold special sizes and types of print material, 
such as transparencies, postcards,  note cards, and envelopes. It is 
useful for single page printing on letterhead or colored paper. 
To load paper in the multi-purpose tray:
1 Open the multi-purpose tray a nd unfold the multi-purpose tray 
extension, as shown.
2 If you are using paper, flex or fan the edge of the paper stack to 
separate the pages before loading.
For transparencies, hold them by  the edges and avoid touching the 
print side. Oils from your fingers can cause print quality problems.
3 Load the paper  with the side to be printed on facing up .
Depending on the media type you are using, keep the following 
loading guidelines:
• Envelopes: Flap side down and with the stamp area on the top left  side. If you need to do the printing job with a wrinkled envelopes, 
open the rear cover, (see page 5.8.) Push the  pressure lever on 
each side down. 
• Transparencies: Print side up and the top with the adhesive strip  entering the printer first.
• Labels: Print side up and top short edge entering the printer first.
• Preprinted paper: Design side up with the top edge toward the  printer.
• Card stock: Print side up and  the short edge entering the printer 
first.
• Previously printed paper: Previ ously printed side down with an 
uncurled edge toward the printer.
Note
Make sure that you have not loaded too much print material. 
The print material buckles if you load a stack that is too deep or 
if you push it in too far.
Caution
When you print on special material like envelopes, labels, 
transparencies, or cards, the output location should be the 
rear cover. Open the rear cover to use it. See page 5.8.
1pressure lever
1
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5.7   
4 Squeeze the multi-purpose tray  paper width guides and adjust 
them to the width of the paper. Do  not force too much, or the paper 
will be bent, which will result in a paper jam or skew.
5 When you print a document, set the paper source and type in the 
software application. See the  Software Section. 
For information about setting the paper source and type on the 
control panel, see page 2.3.
6 After printing, fold the multi-pur pose tray extension and close the 
multi-purpose tray.
Tips on using the multi-purpose tray
•  Load only one size of print media  at a time in the multi-purpose tray.
•  To prevent paper jams, do not add  paper when there is still paper in 
the multi-purpose tray. This also ap plies to other types of print media.
•  Print media should be loaded face up with the top edge going into the  multi-purpose tray first and be pl aced in the center of the tray.
•  Always load only the print media specified in page 5.1 to avoid paper  jams and print quality problems.
•  Flatten any curl on postcards, envelopes, and labels before loading  them into the multi-purpose tray.
•  When you print on 76 mm x 127 mm (3 x 5 inches) sized media on  the multi-purpose tray, open the rear cover for straight paper path to 
avoid paper jams.
•  Make sure to open the rear cover when you print on transparencies. If  not, they may tear while exiting the printer.
Using manual feed mode
You can manually load a sheet of print  material in the multi-purpose tray 
if you select  Manual Feed  in the Source  option from the  Paper tab when 
you change print settings to print a document. See the  Software 
Section . Manually loading paper can be helpful when you want to check 
the print quality after each page is printed. 
This loading procedure is almost the  same as the procedure for loading 
in the multi-purpose tray, except y ou load paper sheet-by-sheet in the 
tray, send print data to print the first page, and press  OK on the control 
panel to print each following page.
1 Load the paper  with the side to be printed on facing up . 
2 Squeeze the multi-purpose tray  paper width guides and adjust 
them to the width of the paper. Do  not force too much, or the paper 
will be bent, which will result in a paper jam or skew.
3 When you print a document, set the paper source to  Manual Feed 
and select the appropriate paper size and type  in the software 
application. See the  Software Section. 
4 Print a document.
The display shows a message prompting you to load paper and 
press  OK.
5 Press  Stop. 
The printer picks up the print material  and prints. After one page is 
printed, the message appears again.
Note
If you do not press the button, after a pause the printer will 
automatically pick the print material.
6 Insert the next sheet into t he multi-purpose tray and press  Stop. 
Repeat this step for every page to be printed.
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5.8   
Selecting an output location
The printer has two output locations; the rear cover (face up) and the 
output tray (face down). 
The printer sends output to the output  tray by default. To use the output 
tray, make sure that the rear cover is closed.
Notes
• If paper coming out of the output tray has problems, such as excessive curl, try prin ting to the rear cover.
• To avoid paper jams, do not open or close the rear cover while  the printer is printing.
Printing to the output tray (Face down)
The output tray collects paper face down, in the order in which the sheets 
were printed. The tray should be used for most print jobs. 
1
1rear cover
2output tray
2
Printing to the rear cover (Face up)
Using the rear cover, paper  comes out of the printer face up.
Printing from the multi-purpose tray to  the rear cover provides a straight 
paper path. Using the rear cover might improve the output quality with 
special print media.
To use the rear cover, open it by pulling down.
Caution
The fuser area inside the rear cover of your printer becomes 
very hot when in use. Take care when you access this area.
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6.1   
6 Basic printing
This chapter explains common printing tasks. 
This chapter includes:
• Printing a document
• Canceling a print job
Printing a document
This printer allows you to print from various Windows, Macintosh, or 
Linux applications. The exact steps for printing a document may vary 
depending on the application you use. 
For details about printing, see the  Software Section.
Canceling a print job
If the print job is waiting in a print  queue or print spooler, such as the 
printer group in Windows, delete the job as follows:
1 Click the Windows  Start button.
2 For Windows 2000, select  Settings and then  Printers.
For Windows XP/2003, select  Printers and Faxes.
For Windows Vista/2008, select  Control Panel > Hardware and 
Sound  > Printers .
For Windows 7, select  Control Panel > Hardware and Sound  > 
Devices and Printers .
For Windows Server 2008 R2, select  Control Panel > Hardware  > 
Devices and Printers .
3 For Windows 2000, XP, 2003, 2008 and Vista, double-click your 
machine.
For Windows 7 and Windows Server 2008 R2, right click your 
printer icon > context menus >  See what’ s printing.
4 From the Document menu, select 
Cancel.
Note
You can access this window simply by double-clicking the 
printer icon at the bottom right  corner of the Windows desktop.
You can also cancel the current job by pressing  Stop on the control 
panel of your printer.
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7.1   
7 Ordering supplies and 
accessories
This chapter provides information on purchasing toner cartridges and 
accessories available for your printer.
• Toner cartridges
• Accessories
• How to purchase
Toner cartridges
When the toner runs out, you can order the following types of toner 
cartridges for your printer:
Accessories
You can purchase and install accessories to enhance your printer’s 
performance and capacity.
The following accessories are available for your printer:
Ty p eYielda
a. Declared yield value in  accordance with ISO/IEC 19752
Part number
Standard yield  4,000 pages ML-D3470A
High yield 10,000 pages ML-D3470B
AccessoryDescriptionPart number
Optional 
tray If you are experiencing 
frequent paper supply 
problems, you can attach an 
additional 250 sheet tray. 
You can print documents on 
various sizes and types of 
print materials. ML-S3050A
Memory 
DIMM Extends your printer’s 
memory capacity. • ML-00MB: 32 MB
• ML-00MC: 64 MB
• ML-00MD: 128 MB
• ML-MEM140: 
256 MB
IEEE 802.11 
b/g Wireless 
LAN card
a
a. Depending on your country, wireless LAN  cards may not be available. Contact 
your local Samsung dealer or the retailer where you bought your printer.
Allows you to connect your 
printer to a wireless network 
and share it with other 
people over the network.
 
(ML-3471ND only)
ML-NWA10L
How to purchase
To order Samsung-authorized supplies or accessories, contact your 
local Samsung dealer or the retailer  where you purchased your printer, 
or visit  www.samsungprinter.com
 and select your country/region for 
information on calling for technical support.
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8.1   
8 Maintenance
This chapter provides information for maintaining your printer and the 
toner cartridge , as well as suggestions for high-quality and economical 
printing.
This chapter includes:
• Printing information page
• Cleaning the printer
• Maintaining the toner cartridge
• Maintenance parts
Printing information page
From the printer’s  control panel, you can print pages that give detailed 
information about the printer. They can be help you maintain your printer.
1 Press  Menu until Information  appears on the bottom line of the 
display and press  OK.
2 Press the  scroll buttons until the info rmation page you want 
appears and press  OK.
A page prints out.
Cleaning the printer
During the printing process, paper, toner, and dust particles can 
accumulate inside the printer. This buildup can cause print quality 
problems, such as toner specks or  smearing. Your printer has a cleaning 
mode that can correct and prev ent these types of problems.
Cleaning the outside of the printer
Clean the cabinet of the printer with a soft, lint-free cloth. You can 
dampen the cloth slightly with water, but be careful not to let any water 
drip onto or into the printer.
Caution
If your machine or its surrounding is contaminated with toner, 
we recommend you to use a cloth or tissue dampened with 
water to clean it. Toner blown into the air by a vacuum cleaner 
maybe harmful.
Caution
Cleaning the cabinet of the printer with cleaning materials 
containing large amounts of alcohol, solvents, or other strong 
substances can discolor or crack the cabinet.
Cleaning the inside of the printer
There are two methods to clean the inside of the printer:
•  Clean the inside manually.
•  Print a cleaning sheet, which can be done from the  control panel.
Cleaning the inside of the printer manually
1Turn the printer off and unplug the  power cord. Wait for the printer 
to cool down.
2 Open the  front cover  and pull the  toner cartridge  out. Set it on a 
clean flat surface.
Cautions
• To prevent damage to the  toner cartridge, do not expose it 
to light for more than a few minutes. Cover it with a piece of 
paper, if necessary. 
• Do not touch the green surface underside of the  toner 
cartridge . Use the handle on the cartridge to avoid touching 
this area.
3 With a dry lint-free cloth, wipe away  any dust and spilled toner from 
the  toner cartridge  area and the toner cartridge  cavity.
Caution
While cleaning the inside of the printer, be careful not to touch 
the transfer roller, located underneath the  toner cartridge. Oil 
from your fingers can cause print scan quality problems.
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8.2   
4 Locate the long strip of glass (LSU ) inside the top of the cartridge 
compartment, and gently swab the glass with a cotton swab 
checking to see if dirt turns the cotton black.
5 Reinsert the  toner cartridge  and close the front cover.
6 Plug in the  power cord  and turn the printer on.
Printing a cleaning sheet
If you are experiencing blurred, fade d, or smeared printouts, you can 
clear the problem by printing a cleaning sheet, provided by your printer. 
You can print:
•  OPC Cleaning sheet: cle ans the OPC drum of the toner cartridge.
•  Fuser Cleaning sheet: cleans the fuser unit inside the printer. 
This process will produce a page with toner debris, which should be 
discarded.
1 Make sure that the printer is turned on with paper loaded in the tray.
2 Press  Menu until System Setup  appears on the bottom line of the 
display and press  OK.
3 Press the  scroll buttons until 
Maintenance appears and press  OK.
4 When 
Clean Drum appears, press  OK.
Or, press the  scroll buttons until 
Clean Drum  or Clean Fuser 
appears and press  OK.
Your printer automatically picks up a sheet of paper from the tray 
and prints out a cleaning sheet with dust or toner particles on it.
Maintaining the toner cartridge
Toner cartridge storage
Toner cartridges contain componen ts that are sensitive to light, 
temperature, and humidity. Sams ung suggests users follow the 
recommendations to ensure the optimum performance, highest quality, 
and longest life from your new Samsung toner cartridge.
Store this cartridge in the same en vironment as the printer it will be 
used in; this should be in controll ed office temperature and humidity 
conditions. The toner cartridge should remain in its original, unopened 
package until installation – If original packaging is not available, cover 
the top opening of the cartridge with paper and store in a dark cabinet. 
Opening the cartridge package prior to use dramatically shortens its 
useful shelf and operating life. Do  not store on the floor. If the toner 
cartridge is removed from the printer, always store the cartridge:
• Inside the protective bag from the original package 
• Correct side up in a horizontal position (not standing on end)
• Do not store consumables in; 
- Temperature greater than 40°C (104°F). 
- Humidity range less than 20% and not greater than 80%.
- An environment with extreme chang es in humidity or temperature.
- Direct sunlight or room light.
- Dusty places.
- A car for a long period of time.
- An environment where corrosive gases are present.
- An environment with salty air.
Handling instructions
• Do not touch the surfac e of the photosensitive drum in the cartridge. 
• Do not expose the cartridge to un necessary vibrations or shock.
• Never manually rotate the drum, especially in the reverse direction;  this can cause internal damage and toner spillage.
Use of non-Samsung and refilled toner cartridge
Samsung Electronics does not recommend or approve the use of non-
Samsung brand toner cartridges in  your printer including generic, store 
brand, refilled, or remanufactured toner cartridges. 
Caution
Samsung’s printer warranty does not cover damage to the 
machine caused by the use of a refilled, remanufactured, or 
non-Samsung brand toner cartridge.
Estimated cartridge life
Estimated cartridge life (the life of  the toner cartridge yield) depends on 
the amount of toner that print jobs  require. The actual print-out number 
may vary depending on the print density of the pages you print on, 
operating environment, printing inte rval, media type, and/or media size. 
For example, if you print a lot of graphics, the consumption of the toner 
is high and you may need to change the cartridge more often.
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8.3   
Saving Toner
To save toner, press  To n e r  S a v e on the control panel . The button 
backlight turns on.
Using this feature ex tends the life of the toner cartridge and reduce 
your cost per page, but it also reduces print quality. 
Checking the remaining toner 
You can check the level of toner left in the cartridge.
If you are having print quality problems , this can help you determine if 
the problem is caused by low toner.
1 Press  Menu until System Setup  appears on the bottom line of the 
display press  OK.
2 Press the  scroll buttons until 
Maintenance appears and press  OK.
3
Press the scroll buttons until Supplies Life appears and press OK.
4 Press the  scroll buttons to access  Toner Remains and press OK.
The display shows the percentage of the remaining toner.
Note
While the following messages are appearing on the display, the 
sub-menu(s) under  Supplies Life can be changed:
-  Invalid Toner ,  NonGenuine Toner , Replace Toner ,
  Toner Exhausted
Redistributing toner cartridge
When the  toner cartridge  is near the end of its life:
•  White streaks or light printing occurs. 
•   To n e r  L o w  appears on the  display.
•  The Smart Panel program window appears on the computer telling  you that the toner level is low.
•  The  Status  LED blinks red.
If this happens, you can temporarily reestablish print quality by 
redistributing the remaining toner in th e cartridge. In some cases, white 
streaks or light printing will still occu r even after you have redistributed 
the toner.
1 Open the  front cover .
2 Pull the  toner cartridge  out.
Cautions
• Avoid reaching too far into the printer. The fusing area may 
be hot.
• To prevent damage to the  toner cartridge, do not expose it 
to light for more than a few minutes. Cover it with a piece of 
paper, if necessary. 
• Do not touch the green surface underside of the  toner 
cartridge . Use the handle on the cartridge to avoid touching 
this area.
3 Thoroughly roll the cartridge 5 or 6 times to distribute the toner 
evenly inside the cartridge. 
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