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Samsung ML 3470D User Manual

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Page 51

9.9   
Solving general printing problems
For problems with the operation of yo ur printer, refer to the table for 
suggested solutions.
ConditionPossible causeSuggested solutions
The printer 
does not 
print. The printer is not 
receiving power.
Check the power cord 
connections. Check the power 
switch and the power source.
The printer is not 
selected as the 
default printer. Select 
 
Samsung ML-3470 
Series
  as your default printer.
The printer cover 
is not closed. Close the printer cover.
Paper...

Page 52

9.10   
Half the page 
is blank. The page layout 
is too complex.
Simplify the page layout and 
remove any unnecessary 
graphics from the document.
Install more memory in your 
printer. See page 10.1.
The page 
orientation setting 
may be incorrect. Change the page orientation in 
your application. See the 
Software Section
.
The paper size 
and the paper 
size settings do 
not match. Ensure that the paper size in 
the printer driver settings 
matches the paper in the tray.
Or, ensure that the paper...

Page 53

9.11   
Solving print quality problems
Dirt inside of the printer or improper paper loading may reduce print 
quality. See the table below  to troubleshoot problems. 
ConditionSuggested solutions
Light or faded 
print If a vertical white streak or faded area appears on 
the page:
• The toner supply is low. You may be able to 
temporarily extend the toner cartridge life. See 
page 8.3. If this does not improve print quality, 
install a new toner cartridge.
• The paper may not meet paper specifications...

Page 54

9.12   
Background 
scatter Background scatter results from bits of toner 
distributed on the printed page. 
• The paper may be too damp. Try printing with a 
different batch of paper. Do not open packages 
of paper until necessary  so that the paper does 
not absorb too much moisture.
• If background scatter occurs on an envelope,  change the printing layout to avoid printing over 
areas that have overlapping seams on the reverse 
side. Printing on seams can cause problems.
• If background scatter...

Page 55

9.13   
Common Windows problems
Note
Refer to Microsoft Windows User’s Guide that came with your 
computer for further informat ion on Windows error messages.
Curl
If the printed paper is curled or paper does not 
feed into the printer:
• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
• Try printing to rear cover.
An unknown 
image 
repetitively 
appears on a 
next few sheets 
or loose toner, 
light print, or 
contamination 
occurs. Your printer is probably being...

Page 56

9.14   
Common Linux problems
ConditionSuggested solutions
The printer doesn’t 
print. • Check if the printer driver is installed in your 
system. Open Unified Dr iver Configurator 
and switch to the Printers tab in Printers 
configuration window to  look at the list of 
available printers. Make sure that your 
machine is displayed  on the list. If not, 
please, invoke Add new printer wizard to set 
up your device. 
• Check if the printer is  started. Open Printers 
configuration and select your machine...

Page 57

10.1   
10 Installing accessories
Your printer is a full-featured laser  printer that has been optimized to 
meet most of your printing needs.  Recognizing that each user may have 
different requirements, however, Samsung makes several accessories 
available to enhance the printer’s capabilities.
This chapter includes:
• Precautions when installing accessories
• Installing a memory DIMM
• Installing a wireless network interface card
Precautions when installing accessories
Disconnect the power cord:...

Page 58

10.2   
6 Push the DIMM straight into the DIMM  slot until it snaps into place. 
Make sure the latches fit over the  notches located on either side of 
the DIMM.
7 Replace the control board cover.
8 Reconnect the power cord and printer cable, and turn the printer 
on.
Setting the memory in  the PostScript printer 
properties
After installing the memory DIMM, you need to select it in the printer 
properties of the PostScript printe r driver so that you can use it.
1 Make sure that the PostScript prin ter...

Page 59

10.3   
4 Replace the control board cover.
5 Reconnect the power cord and turn the printer on.
Note
You can also configure the netwo rk parameters on the control 
panel; see the next column.Configuring the wireless network parameters
After installing the wireless network card, you must configure the 
appropriate network parameters to use your printer in a wireless 
network. To do this, you can use bot h control panel and SyncThru Web 
Service, an embedded web site of your printer. This section gives you...

Page 60

10.4   
Selecting the authentication type
Authentication is a process of identifying the legitimacy of an user to 
access a network. You can select whether or not authentication is used.
1 Press  Menu until Network  appears on the bottom line of the 
display and press  OK.
2 Press the  scroll buttons until  Wireless appears and press  OK.
3 Press the  scroll buttons until  WLAN Security  appears and press 
OK .
4 Press the  scroll buttons until  Static WEP appears and press  OK.
5 Press the  scroll...
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