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Samsung Dcs System Administration And Special Features Guide
Samsung Dcs System Administration And Special Features Guide
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PROGRAM TRUNK NAMESThis program is used to assign a character name or identification for each C.O. line. To verify the system software version, press TRSF 727. If the version is V1.x, you may assign a name ten characters long. If the version is V2.x or later, you may assign a name 11 characters long. PROGRAM KEYS UP & DOWN - Used to scroll and move cursor. KEYPAD - Used to enter characters. HOLD - Press to clear entry. Open customer programming and follow the instructions below. ACTIONDISPLAY 1. Press TRSF and then dial 404 [ 701] TRUNK NAME Display shows 2. Dial trunk (e.g., 704) OR press UP or[704] TRUNK NAME DOWN to select trunk and press the right soft key to move the cursor 3. Enter the trunk name using the procedure[704] TRUNK NAME in Program Station Names and press the SAMSUNG right soft key to return to step 2 4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program 14 15 PROGRAM STATION GROUP NAMESThis program is used to assign a character name or identification for each sta- tion group (501–529). To verify the system software version, press TRSF 727. I f the version is V1.x, you may assign a name ten characters long. If the version is V2.x or later, you may assign a name 11 characters long. PROGRAM KEYS UP & DOWN - Used to scroll and move cursor. KEYPAD - Used to enter characters. HOLD - Press to clear entry. Open customer programming and follow the instructions below. ACTIONDISPLAY 1. Press TRSF and then dial 602 [ 501] SGR NAME Display shows the first group 2. Dial the group number (e.g., 505) OR[505] SGR NAME press the UP or DOWN key to make a selection and press the left or right soft key to move the cursor 3. Enter the name using the method[505] SGR NAME in Program Station Names SAMSUN G 4. Press the left or right soft key to return to step 2 OR press TRSF to store and exit programming OR press SPK to store and advance to the next program
16PROGRAM SYSTEM SPEED DIAL NUMBERSThe system list starts with 200 numbers and can be increased in blocks of ten. The maximum amount is 500 numbers if no more than 1000 station speed dial numbers are assigned. See your service company to increase or decrease the system list. The speed dial codes are 500 –999. Each speed dial number consists of a line access code and the telephone number to be dialed. The access code can be any line group, individual line, station group or individual extension. The speed dial number can be up to 18 characters long including ✱, #, FLASH and PAUSE. NOTE: If Least Cost Routing (LCR) is being used, the LCR access code must be entered. When you are entering a speed dial number, there are some special keys that you will need to use. These are the bottom row of programmable keys on the LCD 12B and LCD 24B keysets and are known as keys A, B, C, D, E and F. PROGRAM KEYS UP & DOWN - Select the speed dial bin. KEYPAD - Used to enter number. HOLD - Press to clear entry. SPK/RLS - Save data and advance to next program. A - Does not have a function. B - Inserts a FLASH. C - Inserts a PAUSE. D - Changes the dialing type from pulse to tone. E - Hides and displays digits. F - Changes display to speed dial name entry. ABCDE F24 BUTTON KEYSET PROGRAMMABLE KEYS LAYOUT 12 BUTTON KEYSET PROGRAMMABLE KEYS LAYOUT AB C DEF 17 Open customer programming and follow the instructions below. ACTIONDISPLAY 1. Press TRSF and then dial 705 SYS SPEED DIAL Display shows the first number 500: 2. Dial the speed bin desired (e.g., 505) ORSYS SPEED DIAL press UP or DOWN to choose and505: press the right soft key to move the cursor 3. Enter the access code (e.g., 9—the systemSYS SPEED DIAL will automatically insert a dash) followed by505:9–121223456789 the phone number (up to 18 digits long) and press the right soft key to return to step 2 4. Press the F key to toggle to Program SYS SPEED NAME System Speed Dial Names , step 3 to505: enter the name 5. Press TRSF to store and exit programming OR press SPK to store and advance to the next program DEFAULT DATA: NO SPEED NUMBERS ASSIGNED
18PROGRAM SYSTEM SPEED DIAL NAMESThis program is used to assign a character name or identification for each sys- tem speed dial location. This name enables you to locate the speed dial number when you are using the directory dial feature. To verify the system software version, press TRSF 727. If the version is V1.x, you may assign a name ten characters long. If the version is V2.x or later, you may assign a name 11 characters long. PROGRAM KEYS UP & DOWN - Used to scroll through speed dial bins. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next program. HOLD - Used to clear previous entry. ACTIONDISPLAY 1. Press TRSF and then 706 SYS SPEED NAME Display shows the first name 500: 2. Dial the system speed number (e.g., 505)SYS SPEED NAME OR press UP or DOWN to select the entry505: number and press the right soft key to move the cursor 3. Enter the name as shown in Program SYS SPEED NAME Station Names and press the right soft 505:SAMSUNG key to return to step 2 OR press the F key to toggle to the speed dial number to return to Program System Speed Dial Numbers, step 4 4. Press the right soft key to return to step 2 above OR press TRSF to store and exit programming OR press SPK to store and advance to the next program PROGRAM PERSONAL SPEED DIAL NUMBERS FOR OTHER STATIONSIndividual station users can program their own numbers, but in cases where this is not practical, or for single line telephone users, this program allows a system administrator to view or change any station’s speed dial numbers. The station speed dial codes are 00–49. Each station begins with ten numbers (00–09) and can be assigned more in blocks of ten (up to a maximum of fifty numbers). Each speed dial number consists of a line access code and the telephone number to be dialed. The access code can be any line group, individual line, station group or individual extension. The speed dial number can be up to 18 characters long including ✱, #, FLASH and PAUSE. NOTE: If Least Cost Routing (LCR) is used, the LCR access code must be entered. When you are entering a speed dial number, there are some special keys that you will need to use. These are the bottom row of programmable keys on the LCD 12B and LCD 24B keysets and are known as keys A, B, C, D, E and F. PROGRAM KEYS UP & DOWN - Scrolls through extension numbers and speed dial bins.. KEYPAD - Used to enter number. HOLD - Press to clear entry. A - Does not have a function. B - Inserts a FLASH. C - Inserts a PAUSE. D - Changes the dialing type from pulse to tone. E - Hides and displays digits. F - Changes display to speed dial name entry. 19 ABCDE F24 BUTTON KEYSET PROGRAMMABLE KEYS LAYOUT 12 BUTTON KEYSET PROGRAMMABLE KEYS LAYOUT AB C DEF
20Open customer programming and follow the instructions below. ACTIONDISPLAY 1. Press TRSF and then dial 105 [201] SPEED DIAL Display shows00 : 2. Dial the station number (e.g., 205) OR[205] SPEED DIAL press UP or DOWN to select the station0 0 : and press the right soft key to move the cursor OR press the left soft key to go to step 4 3. If the selected station has no speed dial[205] SPEED DIAL bins, this display will be shown and a newSPDBLK NOT EXIST station may be selected 4. Dial the location number (e.g., 05) OR[205] SPEED DIAL press UP or DOWN to select the location05: _ and press the right soft key to move the cursor OR press the left soft key to return to step 2 5. Enter the trunk access code (e.g., 9)[205] SPEED DIAL followed by the number to be dialed05 : 9-4264100_ (e.g., 4264100) OR press the right soft key to return to step 2 OR press the left soft key to return to step 3 OR press HOLD to clear an entry (if an error is made, use the DOWN key to step back) 6. Press the F key to access Program Station Speed Dial Names OR press TRSF to save and exit programming OR press SPK to save and advance to the next program DEFAULT DATA: NO SPEED DIAL NUMBERS PROGRAMMED 21 PROGRAM PERSONAL SPEED DIAL NAMES FOR OTHER STATIONSEach individual station user can program his/her own names but in cases where it is impractical or for single line telephone users, this program allows a system administrator to view or change any station’s speed dial names. The station speed dial codes are 00–49. Each station begins with ten numbers (00–09) and can be assigned more in blocks of ten up to a maximum of fifty numbers. PROGRAM KEYS UP & DOWN - Used to scroll through extension numbers and speed dial bins. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next program. HOLD - Used to clear previous entry. ANS/RLS - Used to select ALL. ACTIONDISPLAY 1. Press TRSF and then dial 106 [ 201] SPEED NAME Display shows00: 2. Dial the station number (e.g., 205) OR[205] SPEED NAME press UP or DOWN to select the station00: and press the right soft key to move the cursor 3. If the selected station has no speed dial[20 5] SPEED DIAL bins, this display will be shown and a newSPDBLK NOT EXIST station may be selected 4. Dial the speed dial location (e.g., 05) OR[205] SPEED NAME use UP or DOWN to scroll through the01:_ location numbers and use the right soft key to move the cursor OR press the left soft key to return to step 2 above
5. Enter the name using the procedure in[205] SPEED NAME Program Station Names and press the01:SAM SMITH right soft key to return to step 2 OR press the left soft key to return to step 3 6. Press the F key to access Program Personal Speed Dial Numbers for Other Stations OR press TRSF to store and exit programming OR press SPK to store and advance to the next program 2223 CREATE PROGRAMMED STATION MESSAGESMessages 1–10 are programmed from the factory and cannot be changed. How- ever, you can create ten additional sixteen character messages (11–20) that fit your company’s needs. After programming these messages, inform other em- ployees so the employees can add the new messages to the list on the back of their user guides. PROGRAM KEYS UP & DOWN - Select the message number. KEYPAD - Used to enter characters. HOLD - Press to clear entry. Open customer programming and follow the instructions below. ACTIONDISPLAY 1. Press TRSF and then dial 715 VAC.MESSAGE (01) Display shows the first messageIN A MEETING 2. Dial in the message number (e.g., 11)VAC.MESSAGE (11) OR press UP or DOWN to scroll through_ the messages and press the right soft key to move the cursor 3. Enter in the message using theVAC.MESSAGE (11) procedure in Program Station Names IN THE SHOWROOM and press the right soft key to return to step 2 above 4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
24SET ALARM/APPOINTMENT REMINDER WITH MESSAGEKeyset users can set their own alarms but standard telephone users cannot. The system administrator can set alarm/appointment reminders for other sta- tions in the system. PROGRAM KEYS UP & DOWN - Scroll through extensions. HOLD - Press to clear data. KEYPAD - Used to enter data. Open customer programming and follow the instructions below. ACTIONDISPLAY 1. Press TRSF and then dial 116 [20 1]ALM REM(1) Display showsHHMM: NOTSET 2. Dial the station number (e.g., 205) OR[205]ALM REM(1) press UP or DOWN to select the stationHHMM: NOTSET and press the right soft key to move the OR cursor OR press ANS/RLS to select all[ALL]ALM REM(1) stationsHHMM: NOTSET 3. Dial 1 –3 to select the alarm (e.g., 2) OR[201]ALM REM( 1) press UP or DOWN to select the alarmHHMM: NOTSET and press the right soft key to move the cursor OR press the left soft key to return to step 2 4. Enter the alarm time in 24 hour clock[205]ALM REM (2) format (e.g., 1300) and the display willHHMM: 1300NOTSET automatically advance to step 5 5. Enter the alarm type from the list above [205]ALM REM (2) OR press UP or DOWN to select theHHMM:1300 DAILY alarm type and press the right soft key to move the cursor 6. Enter the messages using the procedure[205]ALM REM (2) in Program Station Names and press theTAKE MEDICATION right soft key to return to step 2 7. Press TRSF to store and exit pro- gramming OR press SPK to store and advance to the next program 25
26MANAGING KEY ASSIGNMENTSYou can view station key assignments and add extenders to some of the pro- grammable keys for easy one touch operation of frequently used features. An extender is a number that makes an otherwise general key very specific. Adding the digit “4” to a PA G E key defines this key for paging zone four. Adding “225” to a directed pickup key will define this key as pickup for extension 225 only. The key must already be assigned by the installing technician. Use this program to assign extenders to the following keys: KEY DESCRIPTION EXTENDER BOSS..............Boss/Secretary ................ 1–4 DP ...................Direct Pickup .................... Extension or station group number DS ...................Direct Station ................... Any extension number FWRD..............Call Forwarding................. 0–6 GPIK................Group Pick-Up..................01–20 IG ....................In/Out of Group ................ Any group number you are part of 500–529 MMPG.............Meet Me Page .................. 0–9, ✱ PSMG ..............Programmed Message.....01–20 PAGE ...............Page ................................. 0–9, ✱ SG ...................Station Group...................500–529 SPD .................Speed Dialing................... 00–49, 500–999 DIR ..................Directory.......................... PERS (1), SYS (2) or STN (3) VT ....................Voice Mail Transfer ........... Voice Mail Group (501–529) [RELEASE 3 & 4 ONLY] PROGRAM KEYS UP & DOWN - Select the extension number. KEYPAD - Used to enter extender codes. HOLD - Used to clear the displayed data. Open customer programming and follow the instructions below. ACTIONDISPLAY 1. Press TRSF and then dial 107 [ 201] KEY EXTEND Display shows the first station01:CALL1 2. Dial the station number (e.g., 205) OR use[205] KEY EXTEND UP or DOWN to scroll through the station01:CALL1 numbers and press the right soft key to move the cursor 3. Enter the key number (e.g., 18) OR use[205] KEY EXTEND UP and DOWN to scroll through the keys18:DS and use the right soft key to move the cursor OR press the key to be programmed 4. Dial the extender according to the list above and the system will display your selection If there are no more entries, press the left soft key to return to step 2 5. Press TRSF to store and exit programming[205] KEY EXTEND OR press SPK to store and advance to the18:DS207 next program 27
28PROGRAMMING ACCOUNT CODESThis program is used to add or change account code entries. PROGRAM KEYS KEYPAD - Used to enter the account code (allowable digits 0–9). UP & DOWN - Used to select entry number. FLASH & TRSF - Used to view and change only the used entries. SPK/RLS - Used to clear data. Open customer programming and follow the instructions below. ACTIONDISPLAY 1. Press TRSF and then dial 708 ACCOUNT CODE Display shows( 001) 2. Dial the account code entry (e.g., 005)ACCOUNT CODE OR press UP or DOWN to select the(005) entry number and press the right soft key to move the cursor 3. Enter the account code via the dial pad,ACCOUNT CODE e.g., 1234 (maximum of 12 digits) and(005) 123456789012 press the right soft key to move the cursor back to step 2 4. Press TRSF to store and exit pro- gramming OR press SPK to store and advance to the next program 29 SETTING INDIVIDUAL FORWARD NO ANSWER TIMERSEach station can have an individual Forward No Answer timer to accommodate station users with different individual work habits. When adjusting this timer, take care that the value is not greater than the transfer recall timer. The range is 000 –250 seconds. Open customer programming and follow the instructions below. PROGRAM KEYS KEYPAD - Used to set timer values. UP & DOWN - Used to select extension number. SPK/RLS - Save data and advance to next program. ACTIONDISPLAY 1. Press TRSF and then dial 502 [201] FWD NO ANS Display shows010 SEC _ 2. Dial the station number (e.g., 205) OR[205] NO ANS FWD press UP or DOWN key to select the010 SEC _ station and press the right soft key OR OR press ANS/RLS to select all stations[ALL] NO ANS FWD and press the right soft keySEC _ 3. Enter the new value via the dial pad,[205] NO ANS FWD e.g., 020 (must be three digits) and the010 SEC 020 system will return to step 2 4. Press TRSF to store and exit pro- gramming OR press SPK to store and advance to the next program
30ADDING NAMES TO THE TRANSLATION TABLEThis program allows the system administrator or technician to associate a CID or ANI number received from the Central Office with a name programmed in this translation table. If there is no match between a received number and a name in this table, [no CID name] or [no ANI name] will be displayed. The translation table consists of 250 (350 if the version is V4.x) entries which each entry comprised of ten digit telephone number and a 16 digit name. Names are written using the keypad. Each press of a key will select a character. Pressing the next key will move the cursor to the next position. For example, if the directory name is “SAM SMITH”, press the number”7” three times to get the letter “S”. Now press the number “2” once to get the letter “A”. Continue selecting characters from the table below to complete your message. NOTE: When the character you want appears on the same dial pad key as the previous character, press the VOL UP key to move the cursor to the right. COUNT 1 2 3 4 5 DIAL 0 Q Z . ) 0 DIAL 1 space ? , ! 1 DIAL 2 A B C @ 2 DIAL 3 D E F # 3 DIAL 4 G H I $ 4 DIAL 5 J K L % 5 DIAL 6 M N O ^ 6 DIAL 7 P R S & 7 DIAL 8 T U V Q 8 DIAL 9 W X Y ( 9 DIAL Q : = [ ] Q Open customer programming and follow the instructions below. 31 PROGRAM KEYS UP & DOWN - Used to scroll through options. KEYPAD -Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next MMC. HOLD -Used to clear previous entry. ACTIONDISPLAY 1. Press TRSF and then dial 728 TRANSLATION:(001) Display shows first entryDIGIT: 2. Dial entry number (e.g., 005)TRANSLATION:(005) OR use UP and DOWN to scrollDIGIT:_ through entries and press right soft key to select entry 3. Enter telephone number and pressTRANSLATION:(005) right soft key to advance to name entryDIGIT:305426410 0 OR enter telephone number and press left soft key to return to step 2 above 4. Enter associated name as describedTRANSLATION:(005) above and press right or left soft key toSAMSUNG TELECOM return to step 2 above OR press SPK to save and advance to next MMC OR press TRSF to save and exit programming DEFAULT DATA: NONE
32ASSIGNING STATIONS TO THE DIAL BY VOICE FEATUREThis program allows stations to be assigned to a voice dialer (optional equip- ment required) to dial a personal speed dial number. Open customer programming and follow the instructions below. NOTE: This feature requires optional software and/or hardware. Please see your service and installation company for details. PROGRAM KEYS UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next program. HOLD - Used to clear previous entry. ACTIONDISPLAY 1. Press TRSF and then dial 216 [ 3551]VOICE DIAL Display showsUSER 1:NONE 2. Dial voice dial number (e.g., 3552)[355 2]VOICE DIAL OR use UP and DOWN to make selectionUSER 1:NONE Press right soft key to move cursor 3. Dial user number (1–7/1–5) dependent on[3552]VOICE DIAL number of users allowed via MMC 215USER 5:NONE OR press UP or DOWN to make selection Press right soft key to move cursor 4. Dial station number (e.g., 205)[3552]VOICE DIAL OR Press UP or DOWN to make selection USER 5:20 5 Press right soft key to return to step 3 to continue with entries 5. Press TRSF to store and exit OR press SPK to store and advance to next MMC CUSTOMER SET RELOCATION[RELEASE 3 AND 4 ONLY]This program is used to swap information associated with two stations. All as- signments such as trunk ring, station group, station COS, station speed dial etc. will follow this program. 12 button keysets and 24 button keysets can be exchanged. Basic 7 button keysets can be exchanged with Basic 7 button key sets. Single line stations numbers can be exchanged. If incompatible set types are selected the DCS system will provide an ERROR: NO MATCH message. 12 button and 24 button key assignments should be taken in consideration when relocating these type of sets. The table below shows which phones can be switched with each other. NOTE: In order to use this program it must first be activated by a technician. Please see your installing company to have this done if you wish to use this program. CUSTOMER SET RELOCATION ALLOW TABLE PROGRAM KEYS UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next program. HOLD - Used to clear previous entry. ANS/RLS - Used to select ALL. 33