Samsung Dcs System Administration And Special Features Guide

SYSTEM
ADMINISTRATION
AND
SPECIAL FEATURES GUIDE
SAMSUNG DCS
DIGITAL COMMUNICATIONS SYSTEMSystem Software Release 1, 2, 3, 4
March 2000 

TABLE OF CONTENTS
ABOUT THIS  BOOK
..........................................................  1
SPECIAL FEATURESAutomatic Night Service ....................................................................  2
Manual Night Service ........................................................................  2
Calling The System Operator ............................................................  2
Operator Recalls ...............................................................................  3
Executive...

1
ABOUT THIS  BOOK
This book contains instructions for special features that every telephone user
may not need to know. The owner can decide who the system administrator will
be and who will have access to these features. Station users can be trained on
only the items that apply to them. This procedure will help control costs and
telephone abuse.
Several of the features listed in this book are specific to the system operator or
attendant position. You can have more than one operator or set your system...

SPECIAL FEATURES
NIGHT SERVICE OPERATION(AUTOMATIC OR MANUAL)Your system is designed to have an alternate mode of operation generally des-
ignated as Night Service. Night Service permits incoming calls to ring differently
than during normal day operation. Night Service is available on an individual
tenant basis and may be set manually or automatically. While in the Night mode,
each station will be limited to its individual night class of service dialing restric-
tions. You can put the system in or out of...

4IN/OUT OF GROUPAny station assigned to a station group can remove itself from that group and
then reenter the group at a later time. When out of the group, a station can
receive calls to its extension number but not to the group. There are 30 groups
and the access codes are 500–529.
To create a backup or relief operator position, assign the main operator and one
or more backup individuals to the operator group. All but the main operator
should be out of the group. When it is necessary to use a backup...

This code will always print on SMDR reports. For information on entering and
changing forced account codes, see the system administrator programming
section of this book.AUTHORIZATION CODESAuthorization codes are used to validate a station user and give permission to
make a call. These four digit authorization codes can be either forced or op-
tional, but if used, are always verified from a system list of 250 entries. Each
authorization code has an associated class of service. When the code is en-
tered,...

CALLER ID SPECIAL FEATURESNOTE: The Caller ID features below require optional software and/or hardware.
Please ask your installation and service company for details.ABANDON CALL LIST (50)The system has a system-wide abandoned calls list that stores CID information
for the last 50 calls that rang but were not answered and were accompanied with
valid CID information. Calls with CID information consisting of OUT OF AREA,
PAYPHONE or PRIVATE will not be stored in the list. The abandoned calls list is...

9
SYSTEM ADMINISTRATOR
PROGRAMMING
CUSTOMER LEVEL ACCESSBefore any customer programs can be accessed, you must first open system
programming using the passcode you have been assigned. You must use an
LCD 12B or LCD 24B keyset. Should it become necessary to change this
passcode, see your service company.
 While on-hook, press TRSF and then dial 200. Your  display  shows  [EN-
ABLE CUS. PROG. PASSCODE].
 Dial the four digit passcode. The display shows [ENABLE CUS. PROG. -
DISABLE].
 Dial 1 to enable....

10SET DATE AND TIME DISPLAYShould it ever become necessary to correct the date and time displayed on all
of the keysets, do so as soon as you notice that they are incorrect. Automatic
Night Service will not work correctly and SMDR records will be of no value when
the date and time are not correct.
The display format is the following:
W (Day of the week): Enter 0 for Sunday and 6 for Saturday.
MM (Month): Enter 01 for January and 12 for December.
DD (Day of the month): Enter a number in the range of 01...

12PROGRAM STATION NAMESThis program is used to assign a character name or identification for each ex-
tension. To verify the system software version, press TRSF 727. If the version is
V1.x, you may assign a name ten characters long. If the version is V2.x or later,
you may assign a name 11 characters long.
PROGRAM KEYS
UP & DOWN - Used to scroll and move cursor.
KEYPAD - Used to enter characters.
HOLD - Press to clear entry.
Open customer programming and follow the instructions below.
ACTIONDISPLAY
1....