Samsung Dcs Compact General Description Manual
Here you can view all the pages of manual Samsung Dcs Compact General Description Manual. The Samsung manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 21
CALL FORWARDING This feature allows the user to redirect (forward) incoming calls. The calls can be redirected to the attendant, a hunt group, voice mail, external number or another sta- tion user. If the destination station is in DND, the calling party will receive DND/REOR- DER tone. Calls cannot be forwarded to a door phone. FORWARD ALL CALLS A maximum of 30 keysets can be programmed to receive page announcements. This type of forwarding is not affected by the condition of the station. All...
Page 22
FORWARD TO VOICE MAIL Each station may be programmed to allow or deny the ability to forward intercom calls to voice mail. When denied this can save valuable message time in the voice mail system. CALL HOLD (EXCLUSIVE) Outside calls can be placed on exclusive hold at any keyset by pressing the HOLD key twice during a call. Calls placed on exclusive hold can only be retrieved at the keyset that placed the call on hold. Intercom calls are always placed on exclusive hold. CALL HOLD (SYSTEM) Outside...
Page 23
CENTREX/PBX USE CENTREX and PBX lines can be installed in lieu of central office trunks. CENTREX and PBX feature access codes including the command for hook-flash (FLASH) can be stored under one touch buttons. Toll restriction programming can ignore PBX or CENTREX access codes so toll calls can be controlled when using these services. CHAIN DIALING Station users may manually dial additional digits following a speed dial call or chain together as many speed dial numbers as are required. CLASS OF...
Page 24
DATA SECURITY Single line extensions used with modems and facsimile machines can be programmed so that they will not receive any system-generated tones that would disrupt data trans- missions. In addition, these devices will receive DCS COMPACT C.O. ringing pattern instead of intercom ring pattern. Devices connected to a 2 SLI card or a 2 x 4 SLI card will receive a disconnect signal upon termination. DATABASE PRINTOUT A copy of the customer database can be obtained using CPCMMC. This...
Page 25
DISA SECURITY Telephone fraud and long distance theft continue to increase; therefore, \ we have intro- duced a DISA security system. If an incorrect DISA passcode is entered r\ epeatedly (as is the case with “hackers ”), the DISA system can be automatically disabled tempo- rarily. Both the number of incorrect passcode attempts and the time that DISA \ is dis- abled are programmable. In addition, all failed attempts to access DISA \ will print on SMDR (if provided) with a “DE ” DISA error...
Page 26
DOOR PHONES The door phone interface module (DPIM) provides for connection of a door phone to a DLI port. Pressing the button on the door phone will give a distinctive ring (three short rings repeated) at the assigned station or station group. If not answered within a pro- grammable time, the system will release the door phone and stop ringing. Stations may call the door phone directly and monitor the surrounding areas. DOOR PHONE NIGHT RING The night ring destination of door phone calls may be...
Page 27
will result in an Auto Answer intercom call being made to the BOSS (providing the BOSS is free). A station can be the BOSS of only one SECY pool. EXTERNAL MUSIC INTERFACES The system provides an interface for connecting a customer-provided external music source and the addition of a MISC card provides a second interface. These interfaces can be used for background music, station music on hold or trunk music on hold. EXTERNAL PAGE INTERFACE The system provides one external page audio output. The...
Page 28
not have this button may dial the access code and the group desired. A station user is allowed to be in several groups, providing a key and the extender of that group are assigned for each group on the user’s phone. INCOMING CALL DISTRIBUTION Incoming calls can be assigned to ring a distributed station hunt group. This will allow all members of the group to share the call load. INCOMING/OUTGOING SERVICE Outside lines are available for incoming or outgoing service. Programming allows any outside...
Page 29
MEMORY PROTECTION In the event that power is lost to the system, all customer data contained in the RAM pack is retained by the use of a Ni-Cd (or NICAD) battery for approximately thirty days. In addition, the CPCMMC computer program may be used to produce a backup copy of the customer data. MESSAGE WAITING INDICATIONS When calling a station and receiving a busy signal or no answer condition, the caller can leave an indication that a message is waiting. The message button will light red at the...
Page 30
OVERFLOW When calls ringing a station group go unanswered, they can overflow to another des- tination after a pre-programmed period of time. Each station group has its own timer. The overflow destination can be a station or station group. PAGING System software allows the use of four internal and four external paging zones. Stations can page any individual zone, all internal zones, all external zones or all zones simulta- neously. Using system programming, each station may be allowed or denied...