Samsung Convoy 3 Manual

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Section 7: Messaging
This section explains how to send and receive messages, 
and other features and functionality related to messaging.
Types of Messages
Your phone can send and receive:
Te x t  M e s s a g e s
Multimedia Messages
Email
Social Networks
Text Messages are simple messages containing text, which 
can be sent to another mobile phone or email address. Your 
phone also supports long text messages. Text messaging is 
also known as SMS (Simple Messaging Service). 
Multimedia Messages contain text, as well as attachments 
such as sounds, graphics, animations, and name cards. 
Multimedia messaging is also known as MMS (Multimedia 
Messaging Service.
Creating and Sending Messages
1.From the Home screen, press the Left Soft Key  
(Message) ➔ (New Message).
2.At the 
NEW TEXT MSG  screen, enter recipients in the 
To : fields:
Use the keypad to enter a recipient’s phone number, contact 
name, or email address. 
Press the Right Soft Key  (Add) to select recipients 
From Contacts, Recent Calls, Favorites, or Groups, or 
choose 
To  C o n t a c t s or To PTT Contacts to save a number you 
enter as a contact. 
As you enter characters, matching contacts display in a list. 
Use the 
Directional Key  to highlight a contact, then 
press 
OK to select it, or press the Right Soft Key  (Add) 
to save the number you entered 
To  C o n t a c t s or To PTT 
Contacts
. 
						

							Messaging       56 3.Use the 
Directional Key  to move to the Te x t : field to 
compose your message. For information about 
entering text, see “Entering Text” on page 50.
4.While entering text, press the 
Right Soft Key  
(Options) for the following options: 
 Attach: Add an attachment to the message.
: Save a copy of the message in the Drafts folder.
 Insert Quick Text: Insert a pre-loaded phrase. For more 
information, see 
“Entering Quick Text” on page 54.
: Select and copy text, for pasting into another field. Use 
the 
Directional Key  to highlight text in the field, then 
press 
DONE.
: If you have copied text, paste the copied text.
 Add Subject: Add subject text.
 Priority Level: Set the urgency of the message, to High or 
Normal. 
: Include a callback number with the message. By 
default, this is your mobile telephone number, or you can enter 
a different number.
 Cancel Message: Cancel the message, with the option to save 
it in the Drafts folder.
5.Press  SEND, or the   Send Key to send the 
message.
Note: Multimedia messages are only available within Verizon Wireless Enhanced Services Area.
Adding Attachments
Adding an attachment converts the text message to a 
multimedia message. Blank slides are created for additional 
attachments, making it easy to add additional attachments.
Note: Videos cannot be added to messages containing pictures or sound.
1.Use the 
Directional Key  to move to the Te x t field. 
Press the 
Right Soft Key  (Options) ➔ (Attach). 
Adding an attachment converts the text message to a 
multimedia message. 
Attachment options are: 
–Picture: Select a picture from your phone or optional 
memory card.
–Ta k e  P i c t u r e: Take a new picture using the camera. 
						

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–Video: Select a video from your phone or optional memory 
card.
–Record Video: Record a new video using the camcorder.
–Sound: Select a sound recording from your phone or 
optional memory card.
–Record Sound: Create a new sound recording using the 
microphone.
–Name Card: Attach your Name Card or Name Cards for your 
Contacts.
–Calendar Event: Select or create a new Calendar Event.
2.Use the Directional Key  to highlight the 
attachment, then press the 
Right Soft Key  (Options) 
for these options:
–Attach: Add an attachment to the message.
–Preview: View the message before sending.
–Save As Draft: Save a copy of the message in the Drafts folder.
–Add Slide: Insert a second slide to the message.
–Priority Level: Set the urgency of the message, to High 
or Normal.
–Remove Picture/Video/Sound/Name Card/Calendar 
Event
: Removes the attachment.
–Remove Slide: Delete the current slide (available if more than 
one slide is attached.
–Cancel Message: Cancel the message, with the option to save 
it in the Drafts folder.
3.Press  SEND, or the   Send Key to send 
the message. 
						

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Message Settings
This menu allows you to define settings for messages sent or 
received on your phone. To access your message settings, 
use the following steps:
1.From the Home screen, press   
MENU ➔  
Messaging.
2.Press the 
Left Soft Key  (Settings) for these options:
: Set the default message view. Press Time to 
display messages by time received, or 
Contact to display 
messages by name or number (also known as threaded view ).
 Entry Mode: Choose a default text entry mode, from Abc, 
ABC, 123, XT9 Word, XT9 Palabra, Chinese, Korean, 
Vietnamese, or XT9 Vietnamese.
 Auto Save Sent: Choose the save mode for messages you 
send. Press 
On to save all sent messages, Off to discard sent 
messages, or 
Prompt to have the phone prompt you each 
time.
 Auto Erase Inbox: Press On to automatically replace the oldest 
message of the same type when the Inbox exceeds the 
maximum number of messages of that type. For example, 
when the Inbox exceeds 300 text messages, the oldest text 
message is replaced with a new one. Picture and video 
messages are replaced when the phone’s memory is full. 
Press 
Off to disable automatic erasures.
 Messaging Font Size: Set the default size for message text, 
Normal or Large.
: Press On to automatically display text 
messages when they arrive, or 
Off to have the phone 
prompt you.
 Multimedia Auto Receive: Press On  to automatically accept 
new multimedia messages. Press 
Off to have the phone 
prompt you to download new multimedia messages.
 Group Messaging: Configure default setttings for messages 
sent to multiple contacts. Press 
Individual Messages to allow 
receipients to only reply to you (not the group), or press 
Group 
Conversation 
to allow recepients to reply to the whole group. 
						

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 Domain Extensions: Create and manage a list of web and 
Email extensions for the Domain Extensions entry mode. Press 
the 
Left Soft Key  (Erase) to delete extensions. Press the 
Right Soft Key  (New) to create new extensions. To 
modify an extension, highlight the extension and press the 
Center Select Key  (EDIT).
: Create and manage pre-loaded phrases to add to 
messages. Press the 
Left Soft Key  (Erase) to delete 
phrases. Press the 
Right Soft Key  (Options) ➔ (New)  
to add new phrases. To modify a phrase, highlight the phrase 
and press the 
Center Select Key  (EDIT).
 Emergency Alerts: This device is designed to receive Wireless 
Emergency Alerts from the Commercial Mobile Alert Service 
(CMAS), including Presidential Alerts, Imminent Alerts (Severe 
or Extreme), and AMBER Alerts (missing persons). You may 
choose not to receive Imminent and AMBER alerts, but 
Presidential Alerts cannot be disabled. For more information 
about Emergency Alerts, press 
Help, or see “Emergency 
Alerts”
 on page 62.
 Voicemail #: Enter a new Voicemail speed dial. The default 
is *86.
 Callback #: Press On to add a callback phone number to your 
messages, and set the phone number. Press 
Off to omit a 
callback number (you can manually add a callback number to 
individual messages). 
: Press Custom  to add a signature to all messages, 
then use the 
Directional Key  to move to the signature 
field to create the signature. Press 
None to disable signatures.
 Delivery Receipt: Choose whether you are notified when a 
message you send is delivered. Press 
On to be notified for 
every message, or 
Off to disable notification (you can set an 
optional delivery receipt for individual messages when you 
create them).
: Select your preferred social network as the 
default. Press 
Facebook, Twitter, or Let Me Choose. 
						

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Receiving Messages
When you receive a message, you can choose to:
View Now: Open the message for viewing.
View Later: Dismiss the alert, and save the message in the 
Messages folders. For more information, see 
“Message 
Folders”
 on page 63.
 Reject: If you have disabled the Multimedia Auto Receive setting, 
reject the message. The message is not saved to Messages. 
For more information, see the Multimedia Auto Receive setting on 
page 58.
Tip: If you want to control when you download multimedia content, you can disable Multimedia Auto Receive.
Viewing Text Messages
When you receive a text message, the alert sounds (unless 
turned off), and 
New Text Message displays on the screen.
1.At the New Text Message prompt, press   
OK to 
View Now.
2.Press  
REPLY to respond to the message with a 
new Text, Picture, Video or Voice message.3.Press the 
Left Soft Key  (Erase) to delete the 
message.
4.While viewing the message, press the 
Right Soft Key 
 
(Options) for these message options:
: Send the message to another recipient.
 Reply w. Copy: Reply to the sender, plus other recipients if 
desired, and include a copy of the original message.
 Save As Quick Text: Save the message text to the Quick Text 
list.
: Lock or unlock the message to prevent deletion.
: Save the number of the sender to Contacts 
as a new entry or update to an existing entry.
 Add To PTT Contacts: Save the number of the sender to 
Contacts as a new PTT Contacts entry.
 Messaging Font Size: Select the font size, Normal or Large.
: Display all Contact Numbers, Email 
Addresses, and URLs extracted from the message, to call, send 
an email, or open the web page.
 Message Info: Display details about the message. 
						

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Viewing Multimedia Messages
When you receive a multimedia message, an alert sounds 
(unless turned off), and 
New Multimedia Message displays on 
the screen.
Note: This procedure describes default behavior. If you make 
changes to Message Settings, options or steps may be 
different.
1.At the New Message prompt, press   
OK to 
View Now.
2.After loading, the attachment (and text, if any) displays. 
Use the 
Directional Key   to scroll to see the entire 
message, if necessary.
3.Press  
REPLY to respond to the message with a 
new Text, Picture, Video or Voice message.
4.Press the 
Left Soft Key  (Erase) to delete the 
message. 5.While viewing the message, press the 
Right Soft Key 
 
(Options) for these message options:
 Play again: Play the attached video or sound again. 
: Send the message to another recipient.
 Reply w. Copy: Reply to the sender, plus other recipients if 
desired, and include a copy of the original message.
: (Voice or Picture message with attached Sound) Delete 
the message.
 Save Picture: (Picture messages only) Save the attached 
picture to My Pictures. 
: (Video messages only) Save the attached video to 
My Videos. 
: (Voice or Picture message with attached Sound) 
Save the attached sound to My Sounds.
 Save as Ringtone: (Voice or Picture message with attached 
Sound) Save the attached sound as a ringtone.
: (If Name card is attached) Display the 
attached name card.
: (If Name card is attached) Save the attached 
name card to Contacts. 
: Assign the attached picture as Wallpaper or Picture ID.  
						

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 Save As Quick Text: Save the message text to the 
Quick Text list.
: Lock or unlock the message to prevent deletion.
 Add To Contacts/Add To PTT Contacts: Save the number of 
the sender to Contacts as a new entry or addition to an existing 
entry, or as a new PTT Contact.
 Extract Addresses: Display all Contact Numbers, Email 
Addresses, and URLs extracted from the message, to call, send 
an email, or open the web page.
 Message Info: Display details about the message.
Emergency Alerts
Emergency Alerts allows customers to receive 
geographically-targeted Wireless Emergency Alerts. Alerts 
will alert customers of imminent threats to their safety within 
their area. There is no charge for receiving an Emergency 
Alert.
There are three types of Emergency Alerts:
Presidential
Imminent (Severe or Extreme)
AMBER Alerts (missing person alert)
Customers may choose not to receive Imminent Alerts and 
AMBER Alerts. Presidential Alerts can not be disabled.
To disable Imminent Threat Alerts (Extreme and Severe) and 
AMBER Alerts, follow these instructions:
1.From the Home screen, press   
MENU ➔ 
Messaging.
2.Press the 
Left Soft Key  (Settings) ➔ (Emergency 
Alerts)
 ➔ (Receive Alerts).
3.All alerts are enabled by default (checkmark showing). 
To disable alerts, highlight an alert and press 
UNMARK, 
then press 
Done.
4.Press 
Alert Reminder to have alerts repeat Once, Every 
2 minutes
, Every 15 minutes, or Off (no repeats).
5.Press 
Alert Vibrate and press On to have the phone 
vibrate when new messages arrive. Press 
Off to disable 
this feature. 
						

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Message Folders
Messages are stored in the message folders. 
You can choose how messages appear with the Inbox View 
setting in Message Settings. For more information, see 
“Message Settings” on page 58.
Tip: To scroll through all messages in the Messages, Sent, or 
Drafts folder, open one message, then press the 
Directional Key  LEFT or RIGHT to scroll through the folders.
Viewing Messages by Contact
By default, the Inbox View setting is set to Contact. All 
incoming and sent messages are stored in the Messages 
folder, grouped by contact name (if the the sender/recipient 
is stored as a contact), or phone number, to provide a 
threaded view of the message exchange.
Note: For more information about the Inbox View setting, see 
“Message Settings” on page 58.1.From the Home screen, press the 
Left Soft Key  
(Message). 
2.The most recent message from each contact displays. 
The icon shows whether the message is new or 
already opened, and a number to the right indicates 
the number of unread messages from this 
contact/number.
3.To view a message thread, use the 
Directional Key  
to highlight a contact/number, then press 
OPEN.
4.To send a reply message, press the 
Left Soft Key  
(Reply).
5.While viewing the list of contacts/messages, use the 
Directional Key  to highlight a contact/number, then 
press the 
Right Soft Key  (Options) for these options:
: Delete the highlighted message thread.
 Save the sender or recipient’s number to a 
contact record (available If the number is not already saved).
 Add To PTT Contacts Save the sender or recipient’s number to 
a PTT contact record (available if the number is not already 
saved, and PTT Mode is On).
 New Message: Create a new message addressed to the 
contact/number. 
						

							Messaging       64
 Manage Messages: Perform actions on multiple messages, 
including 
Erase, Lock, Unlock, Mark as Read, Mark as 
Unread
, and Copy to Card  (available if the memory card 
inserted).
: Display message threads by contact/
phone number.
 Messaging Menu: Return to the Messaging menu.
 Social Networks: Update your networks by message.
Viewing Messages by Time
When the Inbox View setting is set to Time, incoming 
messages are stored in the Inbox, and sent messages are 
stored in the Sent folder, sorted by time.
Note: For more information about the Inbox View setting, see “Message Settings” on page 58.
Inbox Folder
When the Inbox View setting is set to Time, incoming 
messages are stored in the Inbox message folder by date 
and time. 
Note: The Inbox folder is only present when the Inbox View 
setting is set to Time. For more information, see 
“Message Settings” on page 58.
1.From the Home screen, press the 
Left Soft Key  
(Message) ➔ (Inbox).
2.Use the 
Directional Key  to scroll the list of 
messages. Highlight a message, then press the 
Left Soft Key  (Erase) to delete the message, or 
press  
OPEN to view the message. For more 
information, see “Viewing Text Messages” on page 60 
or see “Viewing Multimedia Messages” on page 61.
3.Highlight a message, then press the 
Right Soft Key  
(Options) for message options:
: Reply to the sender with a new message.
 Reply w. Copy: Reply to the sender, plus other recipients if 
desired, and include the first 100 characters of the original 
message in the Text field.