Samsung Convoy 3 Manual

							145cloth slightly dampened in a mild soap-and-water 
solution.
Shock or vibration
Do not drop, knock, or shake the mobile device. Rough 
handling can break internal circuit boards.
Paint
Do not paint the mobile device. Paint can clog the 
device’s moving parts or ventilation openings and prevent 
proper operation.
Responsible Listening
Caution! Avoid potential hearing loss.
Damage to hearing occurs when a person is exposed to loud 
sounds over time. The risk of hearing loss increases as 
sound is played louder and for longer durations. Prolonged 
exposure to loud sounds (including music) is the most 
common cause of preventable hearing loss. Some scientific 
research suggests that using portable audio devices, such as 
portable music players and cell phones, at high volume 
settings for long durations may lead to permanent 
noise-induced hearing loss. This includes the use of headphones (including headsets, 
earbuds, and Bluetooth
® or other wireless devices). 
Exposure to very loud sound has also been associated in 
some studies with tinnitus (a ringing in the ear), 
hypersensitivity to sound, and distorted hearing. Individual 
susceptibility to noise-induced hearing loss and potential 
hearing problem varies. Additionally, the amount of sound 
produced by a portable audio device varies depending on the 
nature of the sound, the device settings, and the headphones 
that are used. As a result, there is no single volume setting 
that is appropriate for everyone or for every combination of 
sound, settings, and equipment.
You should follow some common sense recommendations 
when using any portable audio device:
Always turn the volume down before plugging the earphones into 
an audio source.
Set the volume in a quiet environment and select the lowest 
volume at which you can hear adequately.
Be aware that you can adapt to higher volume settings over time, 
not realizing that the higher volume may be harmful to your 
hearing. 
						

							Health and Safety Information       146
When using headphones, turn the volume down if you cannot 
hear the people speaking near you or if the person sitting next to 
you can hear what you are listening to.
Do not turn the volume up to block out noisy surroundings. If you 
choose to listen to your portable device in a noisy environment, 
use noise-cancelling headphones to block out background 
environmental noise. By blocking background environment noise, 
noise cancelling headphones should allow you to hear the music 
at lower volumes than when using earbuds.
Limit the amount of time you listen. As the volume increases, less 
time is required before you hearing could be affected.
Avoid using headphones after exposure to extremely loud noises, 
such as rock concerts, that might cause temporary hearing loss. 
Temporary hearing loss might cause unsafe volumes to sound 
normal.
Do not listen at any volume that causes you discomfort. If you 
experience ringing in your ears, hear muffled speech, or 
experience any temporary hearing difficulty after listening to your 
portable audio device, discontinue use and consult your doctor.
You can obtain additional information on this subject from the 
following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: [email protected]
Internet:
 
http://www.audiology.org/Pages/default.aspx
National Institute on Deafness and Other 
Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD 20892-2320
Email: [email protected]
Internet: 
 
http://www.nidcd.nih.gov/ 
						

							147
Operating Environment
Remember to follow any special regulations in force in any 
area, and always switch your mobile device off whenever it is 
forbidden to use it, or when it may cause interference or 
danger. When connecting the mobile device or any accessory 
to another device, read its users guide for detailed safety 
instructions. Do not connect incompatible products.
Using Your Mobile Device Near Other Electronic 
Devices
Most modern electronic equipment is shielded from Radio 
Frequency (RF) signals. However, certain electronic 
equipment may not be shielded against the RF signals from 
your wireless mobile device. Consult the manufacturer to 
discuss alternatives.
Implantable Medical Devices
A minimum separation of six (6) inches should be maintained 
between a handheld wireless mobile device and an 
implantable medical device, such as a pacemaker or 
implantable cardioverter defibrillator, to avoid potential 
interference with the device.
Persons who have such devices:
Should ALWAYS keep the mobile device more than six (6) inches 
from their implantable medical device when the mobile device is 
turned ON;
Should not carry the mobile device in a breast pocket;
Should use the ear opposite the implantable medical device to 
minimize the potential for interference;
Should turn the mobile device OFF immediately if there is any 
reason to suspect that interference is taking place;
National Institute for Occupational Safety 
and Health (NIOSH)
395 E Street, S.W., Suite 9200
Patriots Plaza Building
Washington, DC 20201
Voice: 1-800-35-NIOSH 
(1-800-356-4674)
1-800-CDC-INFO (1-800-232-4636)
Outside the U.S. 513-533-8328
Email: [email protected]
Internet:
http://www.cdc.gov/niosh/topics/noise/
default.html
1-888-232-6348 TTY 
						

							Health and Safety Information       148
Should read and follow the directions from the manufacturer of 
your implantable medical device. If you have any questions about 
using your wireless mobile device with an implantable medical 
device, consult your health care provider.
For more information see: http://www.fcc.gov/oet/rfsafety/rf-
faqs.html#.
Other Medical Devices
If you use any other personal medical devices, consult the 
manufacturer of your device to determine if it is adequately 
shielded from external RF energy. Your physician may be able 
to assist you in obtaining this information. Switch your 
mobile device off in health care facilities when any 
regulations posted in these areas instruct you to do so. 
Hospitals or health care facilities may be using equipment 
that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately 
shielded electronic systems in motor vehicles. Check with 
the manufacturer or its representative regarding your vehicle 
before using your mobile device in a motor vehicle. You 
should also consult the manufacturer of any equipment that 
has been added to your vehicle.
Posted Facilities
Switch your mobile device off in any facility where posted 
notices require you to do so.
Potentially Explosive Environments
Switch your mobile device off when in any area with a 
potentially explosive atmosphere and obey all signs and 
instructions. Sparks in such areas could cause an explosion 
or fire resulting in bodily injury or even death. Users are 
advised to switch the mobile device off while at a refueling 
point (service station). 
Users are reminded of the need to observe restrictions on the 
use of radio equipment in fuel depots (fuel storage and 
distribution areas), chemical plants, or where blasting 
operations are in progress. Areas with a potentially explosive 
atmosphere are often, but not always, clearly marked. They 
include below deck on boats, chemical transfer or storage 
facilities, vehicles using liquefied petroleum gas (such as 
propane or butane), areas where the air contains chemicals 
or particles, such as grain, dust, or metal powders, and any 
other area where you would normally be advised to turn off 
your vehicle engine. 
						

							149
When your Device is Wet
Do not turn on your device if it is wet. If your device is 
already on, turn it off and remove the battery immediately (if 
the device will not turn off or you cannot remove the battery, 
leave it as-is). Then, dry the device with a towel and take it 
to a service center.
FCC Hearing Aid Compatibility (HAC) 
Regulations for Wireless Devices
The U.S. Federal Communications Commission (FCC) has 
established requirements for digital wireless mobile devices 
to be compatible with hearing aids and other assistive 
hearing devices.
When individuals employing some assistive hearing devices 
(hearing aids and cochlear implants) use wireless mobile 
devices, they may detect a buzzing, humming, or whining 
noise. Some hearing devices are more immune than others 
to this interference noise, and mobile devices also vary in the 
amount of interference they generate.
The wireless telephone industry has developed a rating 
system for wireless mobile devices to assist hearing device 
users find mobile devices that may be compatible with their hearing devices. Not all mobile devices have been rated. 
Mobile devices that are rated have the rating on their box or 
a label located on the box.
The ratings are not guarantees. Results will vary depending 
on the users hearing device and hearing loss. If your hearing 
device happens to be vulnerable to interference, you may not 
be able to use a rated mobile device successfully. Trying out 
the mobile device with your hearing device is the best way to 
evaluate it for your personal needs.M-Ratings: Wireless mobile devices rated M3 or M4 meet 
FCC requirements and are likely to generate less interference 
to hearing devices than mobile devices that are not labeled. 
M4 is the better/higher of the two ratings. M-ratings refer to 
enabling acoustic coupling with hearing aids that do not 
operate in telecoil mode.
T-Ratings: Mobile devices rated T3 or T4 meet FCC 
requirements and are likely to generate less interference to 
hearing devices than mobile devices that are not labeled. T4 
is the better/higher of the two ratings. T-ratings refer to 
enabling inductive coupling with hearing aids operating in 
telecoil mode. 
						

							Health and Safety Information       150 Hearing devices may also be rated. Your hearing aid 
manufacturer or hearing health professional may help you 
find this rating. Higher ratings mean that the hearing device 
is relatively immune to interference noise. 
Under the current industry standard, American National 
Standards Institute (ANSI) C63.19, the hearing aid and 
wireless mobile device rating values are added together to 
indicate how usable they are together. For example, if a 
hearing aid meets the M2 level rating and the wireless 
mobile device meets the M3 level rating, the sum of the two 
values equals M5. 
Under the standard, this should provide the hearing aid user 
with normal use while using the hearing aid with the 
particular wireless mobile device. A sum of 6 or more would 
indicate excellent performance. 
However, these are not guarantees that all users will be 
satisfied. T ratings work similarly.
 
The HAC rating and measurement procedure are described in 
the American National Standards Institute (ANSI) C63.19 
standard.
Restricting Childrens Access to Your 
Mobile Device
Your mobile device is not a toy. Do not allow children to play 
with it because they could hurt themselves and others, 
damage the mobile device, or make calls that increase your 
mobile device bill.
M3                 +                    M2         =     5
T3                 +                    T2         =     5 
						

							151 Keep the mobile device and all its parts and accessories out 
of the reach of small children.
FCC Notice and Cautions
FCC Notice
The mobile device may cause TV or radio interference if used 
in close proximity to receiving equipment. The FCC can 
require you to stop using the mobile device if such 
interference cannot be eliminated. Vehicles using liquefied 
petroleum gas (such as propane or butane) must comply with 
the National Fire Protection Standard (NFPA-58). For a copy 
of this standard, contact the National Fire Protection 
Association.
Cautions
Any changes or modifications to your mobile device not 
expressly approved in this document could void your 
warranty for this equipment and void your authority to 
operate this equipment. Only use approved batteries, 
antennas, and chargers. The use of any unauthorized 
accessories may be dangerous and void the mobile device 
warranty if said accessories cause damage or a defect to the 
mobile device. Although your mobile device is quite sturdy, it is a complex 
piece of equipment and can be broken. Avoid dropping, 
hitting, bending, or sitting on it.
Other Impor tant Safety Infor mation
Only qualified personnel should service the mobile device or 
install the mobile device in a vehicle. Faulty installation or service 
may be dangerous and may invalidate any warranty applicable to 
the device.
Ensure that any mobile devices or related equipment installed in 
your vehicle are securely mounted.
Check regularly that all wireless mobile device equipment in your 
vehicle is mounted and operating properly.
When using a headset in dry environments, static electricity can 
build up in the headset and cause a small quick static electrical 
shock. To minimize the risk of electrostatic discharge from the 
headset avoid using the headset in extremely dry environments or 
touch a grounded unpainted metal object to discharge static 
electricity before inserting the headset.
Do not store or carry flammable liquids, gases, or explosive 
materials in the same compartment as the mobile device, its 
parts, or accessories. 
						

							Health and Safety Information       152
For vehicles equipped with an air bag, remember that an air bag 
inflates with great force. Do not place objects, including installed 
or portable wireless equipment near or in the area over the air 
bag or in the air bag deployment area. If wireless equipment is 
improperly installed and the air bag inflates, serious injury could 
result.
Switch your mobile device off before boarding an aircraft. The use 
of wireless mobile devices in aircraft is illegal and may be 
dangerous to the aircrafts operation. Check with appropriate 
authorities before using any function of a mobile device while on 
an aircraft.
Failure to observe these instructions may lead to the suspension 
or denial of cell phone services to the offender, or legal action, or 
both.
While using your device, leave some lights on in the room and do 
not hold the screen too close to your eyes.
Seizures or blackouts can occur when you are exposed to flashing 
lights while watching videos or playing games for extended 
periods. If you feel any discomfort, stop using the device 
immediately.
Reduce risk of repetitive motion injuries. When you repetitively 
perform actions, such as pressing keys, drawing characters on a 
touch screen with your fingers, or playing games, you may 
experience occasional discomfort in your hands, neck, shoulders, 
or other parts of your body.  When using your device for extended 
periods, hold the device with a relaxed grip, press the keys lightly, 
and take frequent breaks. If you continue to have discomfort 
during or after such use, stop use and see a physician.
If your device has a camera flash or light, do not use the flash or 
light close to the eyes of people or pets. [122011]
 
						

							153
Section 15: Warranty Infor mation
Standard Limited Warranty
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC 
(“SAMSUNG”) warrants that SAMSUNG’s handsets and 
accessories (“Products”) are free from defects in material 
and workmanship under normal use and service for the 
period commencing upon the date of purchase by the first 
consumer purchaser and continuing for the following 
specified period of time after that date:
What is not covered?
This Limited Warranty is conditioned upon proper use of the 
Product. This Limited Warranty does not cover: (a) defects or damage 
resulting from accident, misuse, abnormal use, abnormal 
conditions, improper storage, exposure to liquid, moisture, 
dampness, sand or dirt, neglect, or unusual physical, 
electrical or electromechanical stress; (b) scratches, dents 
and cosmetic damage, unless caused by SAMSUNG; 
(c) defects or damage resulting from excessive force or use 
of a metallic object when pressing on a touch screen; 
(d) equipment that has the serial number or the 
enhancement data code removed, defaced, damaged, 
altered or made illegible; (e) ordinary wear and tear; 
(f) defects or damage resulting from the use of Product in 
conjunction or connection with accessories, products, or 
ancillary/peripheral equipment not furnished or approved by 
SAMSUNG; (g) defects or damage resulting from improper 
testing, operation, maintenance, installation, service, or 
adjustment not furnished or approved by SAMSUNG; 
(h) defects or damage resulting from external causes such as 
collision with an object, fire, flooding, dirt, windstorm, 
lightning, earthquake, exposure to weather conditions, theft, 
blown fuse, or improper use of any electrical source; 
(i) defects or damage resulting from cellular signal reception  Phone 1 Year
Batteries 1 Year
Case/Pouch/Holster 90 Days
Other Phone Accessories 1  Year 
						

							Warranty Information       154 or transmission, or viruses or other software problems 
introduced into the Product; or (j) Product used or purchased 
outside the United States. This Limited Warranty covers 
batteries only if battery capacity falls below 80% of rated 
capacity or the battery leaks, and this Limited Warranty does 
not cover any battery if (i) the battery has been charged by a 
battery charger not specified or approved by SAMSUNG for 
charging the battery; (ii) any of the seals on the battery are 
broken or show evidence of tampering; or (iii) the battery has 
been used in equipment other than the SAMSUNG phone for 
which it is specified.
What are SAMSUNG’s obligations?
During the applicable warranty period, provided the Product 
is returned in accordance with the terms of this Limited 
Warranty, SAMSUNG will repair or replace the Product, at 
SAMSUNG’s sole option, without charge. SAMSUNG may, at 
SAMSUNG’s sole option, use rebuilt, reconditioned, or new 
parts or components when repairing any Product, or may 
replace the Product with a rebuilt, reconditioned or new 
Product. 
Repaired/replaced cases, pouches and holsters will be 
warranted for a period of ninety (90) days. All other repaired/
replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original 
Product or for ninety (90) days, whichever is longer. All 
replaced Products, parts, components, boards and 
equipment shall become the property of SAMSUNG. Except to 
any extent expressly allowed by applicable law, transfer or 
assignment of this Limited Warranty is prohibited.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, you must 
return the Product to an authorized phone service facility in 
an adequate container for shipping, accompanied by the 
sales receipt or comparable proof of sale showing the 
original date of purchase, the serial number of the Product 
and the seller’s name and address. 
To obtain assistance on where to deliver the Product, please 
call SAMSUNG Customer Care at 1-888-987-4357. If 
SAMSUNG determines that any Product is not covered by this 
Limited Warranty, you must pay all parts, shipping, and labor 
charges for the repair or return of such Product.
You should keep a separate backup copy of any contents of 
the Product before delivering the Product to SAMSUNG for 
warranty service, as some or all of the contents may be 
deleted or reformatted during the course of warranty service.