Samsung CLX 8385ND User Manual

14.2   
Misfeed of exiting paper
1 Remove the remaining documents from the DADF.
2 Ope
n the DADF cover.
3O
pen the document input tray upwards and pull the document 
gently out of the DADF.
4 Close 
the DADF cover and the document input tray. Then place the 
documents back in the DADF.
Roller misfeed
1Open the scanner lid.
2 Grasp
 the misfed paper, and remove  the paper from the feed area 
by carefully pulling it to the right using both hands.
if you do not see the paper in this area, stop and go to...

14.3   
4 Remove the paper from the feed area by carefully pulling.
5 Close the whi
 te document background and the scanner lid. Then 
load the removed pages back into the DADF.
Clearing paper jams
When a paper jam occurs, the warming message appears on the display 
screen. Refer to the table below to locate and clear the paper jam.
Caution
To avoid tearing the paper, pull the jammed paper out gently 
and slowly. Follow the instructions in the following sections to 
clear the jam. 
In the tray  1
1 Open...

14.4   
2 Open the guide in the direction shown.
3 Carefully
  remove the misfed pa per in the direction shown.
If the paper does not move when y ou pul
 l, or if you do not see any 
paper in this area, stop and go to step 4.
4
Lift the front part of the tray up sl ightly to release the tray from the 
machine. 
5 Remove the jammed paper by gently pulling it straight out.
Once you remove the jammed paper here, open the side cover and 
then close it to clear the error message on the display.
6 Close the...

14.5   
In the optional tray
Note
This part explains the method of removing the jammed paper in 
the optional tray 2. Please refer to the next method for other 
optional trays, since the met hod is same as the tray 2
1 O
pen the outer cover in tray 2.
2Ope
n the inner cover of tray 2.
3Pu
ll the jammed paper out in the di rection shown. To avoid tearing 
the paper, pull it out gently and slowly. 
If the paper does not move when y ou pul
 l, or if you do not see any 
paper in this area, stop and go to...

14.6   
In the optional high  capacity feeder
1Open the outer cover of the high capacity feeder.
2 Ope
n the inner cover of the high capacity feeder.
3Pu
ll the jammed paper out, in the direction shown, pulling gently and 
slowly in order to avoid tearing the paper.
If the paper does not move when y ou pull, or if you do not see any 
paper in this area, stop and go to step 4.
4 Pull out the optional high capacity feeder.
5 Lif
t the front part of the tray slight ly up to release the tray from the...

14.7   
7 Insert the paper tray and close the two covers.
In the multi-purpose tray
1If the paper is not feeding prope rly, pull the paper out of the 
machine.
2 Ope
n and close the side cover. Printing automatically resumes.
In the paper inside the machine 
NoteThe fuser area is hot. Take care when removing paper from the 
machine.
1 Op
en the side cover.
2Remove 
 the jammed paper, in the direction shown.
If you do not see any paper in th
 is area, go to step 3.
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14.8   
3 Open the guide in the direction shown and pull the jammed paper 
gently out of the machine.
4 Ope
n and close the front cover to resume printing.
In the fuser area
1Open the side cover.
2 Remove the jammed p
 aper, in the direction shown.
If the jammed paper is inside the fuser, remove the jammed paper in the 
di
 rection show. 
3 Close the side cover. Prin ting automatically resumes.
In the duplex unit area
If the duplex unit is not inserted  correctly, paper jam may occur. Make 
sure that the...

14.9   
In the stacker (finisher)
Paper jam in front of finisher
1 Open the stacker front cover. 
2 Pre
ss right of  1c lever and then push stacker to left.
3 Remove the jammed p
 aper.
4 Sl
ide in the stacker until you hear the sound ‘click’.
5Close the stacker front cover.
Paper jam inside finisher, Paper jam inside finisher? duplex
1 Op
en the stacker front cover. 
2Pull the st
 acker lever 1a down. If necessary, pull the stacker lever 
1b  down as well.
3 Remove the jammed
  paper.
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14.10   
4 Pull up on the stacker lever and then close the stacker front cover.
Paper jam at exit of finisher
1Gently pull the paper out through the exit area.
2 Close the side 
 cover. Printing automatically resumes.
Understanding display messages
Messages appear on the Smart Panel program window or on the control 
panel display to indicate machine status or errors. Refer to the tables 
below to understand the messages meaning to correct the problem, if 
necessary. Messages and their explanations are...

14.11   
[xxx] toner 
cartridge is not 
compatible. Check 
userís guide The toner cartridge 
you ha
ve installed is 
not for your machine. Install a Samsung-
g
enuine toner 
cartridge, designed 
for your machine.
[xxx] toner 
ca
 rtridge is not 
installed. Install it The toner cartridge is 
no
t installed or the 
CRUM (Consumer 
Replaceable Unit 
Monitor) in the 
cartridge is not 
properly connected. Try to reinstall the 
toner cartridge.
DC motor does not 
o
 perate: [zzz]. 
Please turn off 
then on...