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Samsung CLX 6250FX User Manual

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Page 111

Troubleshooting_ 6
3.Open the scan unit.
 When the scanner lid is open, the scan unit cannot be opened. Do 
not force the scan unit open, it  can cause damage to the machine. 
Close the scanner lid before opening the scan unit.
4. Ope
n the fuser cover.
5.Ope
n the inner cover.
 
Do not touch the fuser inside the inner cover. It is hot and could 
cause burns!  6.
Pu
ll up the paper jam lever in the dire ction of the arrow to separate the 
fuser rollers and carefully remove the jammed paper from the...

Page 112

Troubleshooting_ 7
shown to remove the misfed paper.
10.Close the inner cover of the reverse unit.
11. Lowe
ring down the scan unit gently and slowly until it is completely 
closed. Make sure that  it is securely latched.
Be careful not to pinch your fingers!
 
If the scan unit is not completely closed, the machine will not 
operate.
If you do not see the jammed paper or  if there
  is any resistance when 
you pull, stop and go to the next step.
12. Ope
n the rear cover and carefully take the jammed...

Page 113

Troubleshooting_ 8
4.Holding the handle on the paper transfer belt, align it with the slots on 
the inside of the front door.
5.Lower the paper transfer belt until it is parallel with the front door and 
firmly seated.
6.Close the front door to resume printing.
 
If the front door is not complete ly closed, the machine will not 
operate. 
Understanding display messages
Messages appear on the control panel  display to indicate the machine’s 
status or errors. Some error messages are shown with graphics to...

Page 114

Troubleshooting_ 9
Replace new [ccc] 
toner
Replace with new 
[ccc] toner cartridge
The indicated toner 
cartridge has almost 
reached its estimated 
cartridge life. The 
machine might stop 
printing. 
 Estimated cartridge 
life means the 
expected or 
estimated toner 
cartridge life, which 
indicates the 
average capacity of 
print-outs and is 
designed pursuant 
to ISO/IEC
 19798. 
The number of 
pages may be 
affected by the 
percentage of 
image area, 
operating 
environment, 
printing interval,...

Page 115

Troubleshooting_ 10
Paper Empty in 
[yyy]
Paper is empty 
in [yyy].
Load paper
There is no paper in the 
tray.Load paper in the tray 
(See 
Loading paper in the tray on page 3).
Jam bottom of 
duplexPaper has jammed 
during duplex printing.Clear the jam (See In the duplex unit area on 
page 7).
Jam in exit areaPaper has jammed in exit 
area.Clear the jam (See In 
exit area on page 5).
Jam inside machinePaper has jammed 
inside the machine.Clear the jam (See Inside the machine on 
page 4).
Jam inside of...

Page 116

Troubleshooting_ 11
Paper Empty in 
[yyy]
Paper is empty in 
[yyy

]
Load paper There is no paper in
the tray.
Load paper in the tray 
(See 
Loading paper in 
the tray on page  3).
Paper Mismatch 
[yyy]
Load [zzz][xxx] 
Co

ntinue 
 Cancel 
The paper size
specified in the printer
properties does not
match the paper you
are loading.You can select the 
option between 
Continue  or Cancel . If 
you select  Cancel , the 
printing job will stop. 
Load the correct paper 
in the tray. If you select 
Continue ,...

Page 117

Troubleshooting_ 12
Solving other problems
The following chart lists some conditions that may occur and the 
recommended solutions. Follow the suggested solutions until the problem is 
corrected. If the problem persists, call for service.
Power problems
 Click this link to open an animation about power problems.
Replace TR. Belt
Replace with new 
Transfer belt unit
The life of the transfer 
belt has expired.Replace the transfer 
belt with a new one.
Install a 
Samsung-genuine 
transfer belt.
Tray[yyy]...

Page 118

ConditionSuggested solutions
The machine is 
not receiving 
power; 
or the printer 
c
able connection 
between the 
computer and the 
machine is not 
connected 
properly. •
Plu
g in the power cord and then press the power 
switch to turn the machine on. 
Or press  (power) on the control panel.
•Disconnect the machine printer cable and 
reconnect it.
-Fo
r Local USB
-For Network Printing  
Troubleshooting_ 13
Paper feeding problems
ConditionSuggested solutions
Paper jams during 
printing. Clear the paper...

Page 119

Troubleshooting_ 14
Printing problemsConditionPossible causeSuggested solutions
The machine 
does not print.The machine is not 
receiving power.Check the power cord 
connections. Check both 
power switches and the 
power source.
The machine is not 
selected from the 
available printers 
list.Select this printers “Name” 
from the available printers 
drop-down list in the 
application you are printing 
from
Check the machine for the following:
•The front door is not closed. Close the front 
door.
•Paper is...

Page 120

Troubleshooting_ 15
The document size 
is so big that the 
hard disk space of 
the computer is 
insufficient to 
access the print job.Make available more hard 
disk space and print the 
document again.
The machine 
selects print 
materials from 
the wrong paper 
source.The paper option 
that was selected in 
the Printing 
Preferences may 
be incorrect.For many software 
applications, the paper 
source selection is found 
under the Paper tab within 
the Printing Preferences. 
Select the correct paper...
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