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Samsung CLX 2160 User Manual

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Page 51

10.7   
7 Holding the handles on the new imaging unit, push the imaging unit 
until it sounds ‘click’ into the machine. 
8 Remove four dummy caps which are on the toner cartridge 
entrances of the imaging unit. When you remove the dummy cap 
from the cartridge, lift the handle up and pull it out.
Caution
If you force too much to the dummy caps, it may cause problem.
9Insert the toner cartridges and waste toner container into their 
corresponding slots until they click into place. 
10 Close the front...

Page 52

10.8   
Replacing the waste toner container
The life of the waste toner container unit is approximately 1,250 pages 
for full color 5% image printing or 5,000 images for black printing. When 
the life span of the waste toner container has expired,  Replace/Install 
Waste Toner Tank  appears on the display of the control panel, 
indicating the waste toner container needs to be replaced. Otherwise 
your printer stops printing.
To replace the waste toner container:
1 Turn the machine off, then wait a few...

Page 53

10.9   
Maintenance parts
To avoid print quality and paper feed problems resulting from worn parts 
and to maintain your machine in top working condition the following 
items will need to be replaced at the specified number of pages or when 
the life span of each item has expired.
Samsung highly recommends that an authorized service provider, dealer or 
the retailer where you bought printer performs this maintenance activity.
Checking replaceables
If you experience frequent paper jams or printing...

Page 54

11.1   
11 Troubleshooting
This chapter gives helpful information for what to do if you encounter an 
error.
This chapter includes:
• Tips for avoiding paper jams
• Clearing paper jams
• Understanding display messages
• Solving other problems
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. 
When a paper jam occurs, follow the steps outlined on page 11.1. 
• Follow the procedures on page 5.5. Ensure that the adjustable guides 
are positioned correctly.
•...

Page 55

11.2   
In the manual feeder
1 Pull the tray out.
2 Push the manual feeder tab down.
3 Pull the jammed paper out of the manual feeder.
4 Insert the tray into the machine until it snaps into place. 
5 Open and close the front cover. Printing automatically resumes.
In the paper exit area
1Open and close the front cover. The jammed paper is automatically 
ejected from the machine.
2 Gently pull the paper out of the output tray. 
If you do not see the jammed paper or if there is any resistance 
when you...

Page 56

11.3   
5 Lowering down the scan unit gently and slowly until it is completely 
closed. The inner cover will be closed automatically by the scan 
unit closed.
Be careful not to pinch your fingers!
If there is any resistance and the paper does not move when you 
pull or if you cannot see the paper under the scan unit, continue to 
the next step.
6 Open the rear cover.
7 If you see the jammed paper, pull it straight up. 
8 Close the rear cover. Printing automatically resumes.Understanding display...

Page 57

11.4   
Install Toner The color toner 
cartridge is not 
installed. The arrow 
indicates which color 
toner cartridge. Install the color toner 
cartridge.
Install 
Imaging Unit The corresponding 
Imaging Unit of the 
machine is not 
installed. Install Imaging Unit 
into your machine.
Invalid Toner The color toner 
cartridge you have 
installed is not for 
your machine. The 
arrow indicates 
which color toner 
cartridge. Install the a 
Samsung-genuine 
color toner cartridge 
designed for your 
machine....

Page 58

11.5   
Replace 
[zzz]
* zzz indicates the 
part of the machine. The life of the part 
expires totally.
Replace the part with 
a new one. Call for 
service.
Replace 
[zzz] Soon
* xxx indicates the 
part of the machine. The life of the part 
expires soon.
See page 10.9 and 
call for service.
Replace/Install 
Waste Toner Tank The life span of the 
waste toner tank has 
expired and the 
printer will stop 
printing until a new 
waste toner tank is 
placed into the 
printer. See page 10.8
Transfer Belt...

Page 59

11.6   
Printing problems
ConditionPossible causeSuggested solutions
The 
machine 
does not 
print. The machine is not 
receiving power.
Check the power cord 
connections. Check the 
power switch and the power 
source.
The machine is not 
selected as the 
default printer. Select 
Samsung CLX-216x 
Series  as your default 
printer in your Windows.
Check the machine for the following:
• The front cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam. See 11.1.
• No paper is loaded....

Page 60

11.7   
The 
machine 
prints, but 
the text is 
wrong, 
garbled, or 
incomplete. The printer cable is 
loose or defective.
Disconnect the printer cable 
and reconnect. Try a print job 
that you have already printed 
successfully. If possible, 
attach the cable and the 
machine to another 
computer and try a print job 
that you know works. Finally, 
try a new printer cable.
The wrong printer 
driver was selected. Check the application’s 
printer selection menu to 
ensure that your machine is 
selected....
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