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Samsung CLX 2160 User Manual

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Page 61

11.8   
White Spots  White spots appears on the page:
• The paper is too rough and a lot of dirt from 
a paper falls to the inner devices within the 
machine, so the transfer roller may be dirty. 
Clean the inside of your machine. See page 
10.2. Contact a service representative.
• The paper path may need cleaning. Contact  a service representative.
Vertical linesIf black vertical streaks appear on the page:
• The drum inside the toner cartridge has 
probably been scratched. Remove the toner 
cartridge...

Page 62

11.9   
Curl or wave• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high 
temperature and humidity can cause paper 
curl. See page 5.1.
• Turn over the stack of paper in the tray. Also 
try rotating the paper 180° in the tray.
Wrinkles or 
creases• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page 5.1.
• Turn over the stack of paper in the tray. Also  try rotating the paper 180° in the tray.
Back of printouts 
are dirtyCheck for...

Page 63

11.10   
Copying problems
ConditionSuggested solutions
Copies are too light 
or too dark. Use 
Darkness  to darken or lighten the 
background of the copies.
Smears, lines, 
marks, or spots 
appears on copies. • If defects are on the original, use 
Darkness 
to lighten the background of your copies.
• If no defects are on the original, clean the  scan unit. See page 10.3.
Copy image is 
skewed. • Ensure that the original is face down on the 
scanner glass.
• Check that the copy paper is loaded...

Page 64

11.11   
Network Scan problems (CLX-2160N only)
Common Windows problems
ConditionSuggested solutions
I cannot find a 
scanned image 
file.  You can check the scanned file’s destination in 
the 
Advanced  page in the  Network Scan  
program’s Properties screen. 
I cannot find the 
scanned image 
file after 
scanning. • Check if the scanned file’s application is on 
your computer.
•Check  Send image immediately to the 
specified folder using an associated default 
application  in the Advanced  page in the...

Page 65

11.12   
Common Linux problems
ProblemPossible cause and solutions
The machine does 
not print. • Check if the printer driver is installed in 
your system. Open Unified Driver 
configurator and switch to the Printers 
tab in Printers configuration window to 
look at the list of available printers. Make 
sure that your machine is displayed on 
the list. If not, please, invoke Add new 
printer wizard to set up your device.
• Check if the printer has started. Open  Printers configuration and select your...

Page 66

11.13   
The machine does 
not appear on the 
scanners list. • Check if your machine is attached to your 
computer. Make sure that it is connected 
properly via the USB port and is turned 
on.
• Check if the scanner driver for your 
machine is installed in your system. 
Open Unified Driver configurator, switch 
to Scanners configuration, then press 
Drivers . Make sure that driver with a 
name corresponding to your machines 
name is listed in the window. Check if the 
port is not busy. Since functional...

Page 67

11.14   
I encounter error 
“Cannot open port 
device file” when 
printing a document. Please avoid changing the print job 
parameters (via LPR GUI, for example) 
while a print job is in progress. Known 
versions of CUPS server break the print job 
whenever print options are changed and 
then try to restart the job from the 
beginning. Since Unified Linux Driver locks 
port while printing, the abrupt termination of 
the driver keeps the port locked and 
therefore unavailable for subsequent print 
jobs....

Page 68

12.1   
12 Ordering supplies
This chapter provides information on purchasing supplies for your 
machine.
• Supplies
• How to purchase
Supplies
When the toner runs out or, the life span of the supplies expires you can 
order the following types of toner cartridges and supplies for your 
machine:
Ty p eYielda
a. Average A4-/letter sized page count based on 5% coverage of indivisual colors 
on each page. Usage conditions and print  patterns may cause results to vary. 
Part number
Black toner cartridge...

Page 69

13.1   
13 Specifications
This chapter includes:
• General specifications
• Printer specifications
• Scanner and copier specifications
General specifications
ItemDescription
Paper input capacity
•Tray  
150 multi-pages for plain paper 
75 g/m
2 (20 lb bond)
• Manual feeder  1 page for plain paper 75 g/m
2 (20 lb bond)
For details about paper input capacity, 
see 5.5 page 
Paper output 
capacityFace down: 100 sheets 75 g/m2 (20 lb bond)
Power rating
AC 110 - 127 V or AC 220 - 240 V
See the Rating label...

Page 70

13.2   
Scanner and copier specifications
ItemDescription
CompatibilityTWAIN standard / WIA standard
Scanning methodColor CIS
ResolutionOptical: Up to 600 x 1200 dpi (mono and color)
Enhanced: 4,800 x 4,800 dpi
Effective 
scanning lengthMax. 289 mm  (11.4 inches)
Effective 
scanning widthMax. 208 mm  (8.2 inches) 
Color bit depth24 bits
Mono bit depth1 bit for Black & White mode
8 bits for Gray mode
Copy speeda
a. Copy Speed is based on Single Document Multiple Copy.
Black & 
whiteUp to 16 cpm in A4 (17...
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