Samsung CLP 650N User Manual
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Solving Problems 7.15 Engine Fuser Low Heat ErrorThe temperature in the fuser is abnormally low. Unplug the power cord and plug it in again. If the problem persists, call for service. Engine Fuser Over Heat Error The temperature in the fuser is abnormally high. Unplug the power cord and plug it in again. If the problem persists, call for service. Engine Fuser Inverter Error A problem has occurred in the Fuser in the printer. Unplug the power cord and plug it in again. If the problem persists, call for service. Engine LSU Error A problem has occurred in the LSU (Laser Scanning Unit) in the printer. Unplug the power cord and plug it in again. If the problem persists, call for service. Install [Color] Toner The indicated color toner cartridge is not installed in the printer. Install the corresponding color toner cartridge. Install Tr a n s f e r B e l t The paper transfer belt is not installed in the printer. Install the paper transfer belt. Invalid Toner [Color] An invalid toner cartridge has been installed. Only install Samsung toner cartridges, designed for your printer. Or install the toner cartridge into each proper cartridge slot. If you have installed an Samsung toner cartridge or into each proper caartridge slot and this error still occurs, contact an authorized service agent. Invalid Tr a n s f e r B e l t An invalid paper transfer belt has been installed. Only install Samsung paper transfer belts, designed for your printer. If you have installed an Samsung paper transfer belt and this error still occurs, contact an authorized service agent. Jam0 In Tray1 Jam0 In Tray2 Jam0 In MP Tray A paper jam has occurred in or near the indicated tray. Remove the jammed paper from the corresponding tray, referring to page 7.4. Jam In Exit Area A paper jam has occurred in the paper exit area. Remove the jammed paper from the printer, referring to page 7.7. Jam Inside Printer A paper jam has occurred inside the printer. Open the access door and remove the jammed paper from the printer, referring to page 7.6. MessageStatusDo this... Load [Size] In Tray1 Load [Size] In Tray2 Load [Size] In MPThe paper size specified in the printer properties does not match the paper you are loading. Load the correct paper in the tray. Low Density The amount of the toner which is spread on the paper transfer belt for adjusting auto color registration is very small, so that the printer does not recognize the toner during auto color registration. Replace the toner cartridge(s) with a new one. See page 6.4. If you still have the same problem, contact a service representative. Left Fan Error A problem has occurred in the Left Fan of the printer. Unplug the power cord and plug it in again. If the problem persists, call for service. Main Motor Error A problem has occurred in the development motor of the printer. Unplug the power cord and plug it in again. If the problem persists, call for service. Memory Overflow The printer does not have enough memory to print the current job. An error has occurred in the firmware program of the printer. The job automatically clears and the printer returns to Standby Mode. Lower the print resolution and try again. Paper Empty [Size] In Tray1 Paper Empty [Size] In Tray2 Paper Empty [Size] In Mp Paper Empty [Size] In Manual The paper tray has run out of paper. Load paper in the paper tray. See page 4.2. Photo LED error During auto color registration, the printer does not recognize the photo LED in the paper transfer belt assembly. Contact a service representative. MessageStatusDo this... Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.16 Press Continue ButtonThe printer is waiting for the user’s action before printing from the Multi-purpose Tray using the manual feed mode. Load a sheet of print material and press the On Line/ Continue button. You need to press the button for each page. Ready [Color] Low Toner The corresponding toner cartridge in your printer is low on toner. Redistribute the toner in the corresponding toner cartridge, referring to page 6.2. Ready IP Conflict The IP address of the printer conflicts with other devices on the network. Contact your network administrator and choose an address within your subnet which will not conflict with any other devices. Rear Fan Error A problem has occurred in the Rear Fan of the printer. Unplug the power cord and plug it in again. If the problem persists, call for service. Replace [Color] To n e r The corresponding toner cartridge in your printer is nearly empty. However, the printer continues printing, even though print quality is not optimal. When the ‘[Color] Toner Empty’ message appears, the printer will stop printing. If necessary, replace the corresponding toner cartridge with a new one. See page 6.4. Replace Fuser The life span of the fuser unit has expired and the printer will stop printing until a new fuser unit is placed into the printer. Replace the fuser unit with a new one. See page 6.7. Replace Fuser Soon The life span of the fuser unit will expire soon. When “Replace Fuser” message appears, the printer will stop printing. Replace the fuser unit. Replace MP Pick-roller The life span of the MP pickup roller has expired. Contact a service representative. Replace Tr a n s f e r B e l t The life span of the paper transfer belt has expired and the printer will stop printing until a new paper transfer belt is placed into the printer. Replace the paper transfer belt with a new one. See page 6.5. MessageStatusDo this... Replace Tr a n s f e r Belt Soon The life span of the paper transfer belt will expire soon.When the “Replace Transfer Belt” message appears , the printer will stop printing. Replace the paper transfer belt. Replace Tray1 Pick-roller The life span of the Tray1 pickup roller has expired. Contact a service representative. Replace Tray2 Pick-roller The life span of the Tray2 pickup roller has expired. Contact a service representative. SMPS Fan Error A problem has occurred in the SMPS Fan of the printer. Unplug the power cord and plug it in again. If the problem persists, call for service. Tray2 Error The optional Tray2 is not properly installed or connected to the printer. After turn the printer off and then back on, reinstall the optional Tray2. If the message persists, contact a service representative. Tr a y 2 J a m Cover Open The optional Tray2 jam cover is open. Close the Tray2 cover firmly. MessageStatusDo this... Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.17 Common Windows Problems NOTE: Refer to the Microsoft Windows 98SE/Me/NT 4.0/2000/ 2003/XP User’s Guide that came with your PC for further information on Windows error messages. Common Macintosh Problems ProblemPossible Cause and Solution “File in Use” message appears during installation. Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. “Error Writing to LPTx” message appears. • Ensure that all cables are connected correctly and the printer is on. • If bi-directional communication is not turned on in the driver, it will also cause this message. “General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred.” messages appear. These messages may appear during printing. Just keep waiting until the printer finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred. ProblemPossible Cause and Solution The printer does not print a document from Acrobat Reader. You should change the Print Method option to Print as Image when you print from Acrobat Reader. The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2. Update your Mac OS to OS 10.3.3 or higher. The printer does not print a document from Illustrator on IPP printing. You should change the data type option to binary of Adobe Illustrator print menu. Or you can use Appletalk printing. Common PS Errors The following situations are PS language specific and may occur when several printer languages are being used. NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. MessageStatusDo this... PostScript file can not be printed. The PostScript driver may not be installed correctly. Or a problem has occurred in the PostScript DIMM. • Reinstall the PS driver, referring to Software Section. • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. “This job contains binary data...” message appears. The pure binary data option is not supported by the PostScript driver. Open the Properties of the PostScript driver, click on PostScript, and click on Advanced. The pure binary data option is not supported. Choose another. A PS error page prints. Print job may not be PS. Make sure that the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer. The optional Tr a y 2 i s n o t selected in the driver. The printer driver has not been configured to recognize the optional Tray2. Open the PostScript driver properties and set the Option Tray item of the Device option to Installed. In Windows NT 4.0/2000/XP, when you select Black & White in the Color option of the paper/quality properties, the document prints in color instead of in the black and white. In some programs, such as Acrobat Reader, Adobe Photoshop, and CorelDraw, the Color option may not be available. Open the PS driver properties and click the Advanced tab. Set the Color Mode under the Printer Features option to Gray. When print a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. The resolution setting in the printer driver may not be matched with that in Acrobat Reader. Make sure that the resolution setting in your printer driver matches that in Acrobat Reader. Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.18 Common Linux Problems “Limit Check Error” message appears.The print job was too complex. You might need to reduce the complexity of the page or install more memory. MessageStatusDo this... ProblemPossible Cause and Solution I can’t change settings in the configuration tool.You need to have administrator privileges to be able to change global settings. I am using the KDE desktop but the configuration tool and LLPR won’t start. You may not have the GTK libraries installed. These usually come with most Linux distributions, but you may have to install them manually. Refer to your distribution’s installation manual for more details about installing additional packages. I just installed this package but can’t find entries in the KDE/ Gnome menus. Some versions of the KDE or GNOME desktop environments may require that you restart your session for the changes to take effect. I get a “Some options are not selected” error message while editing the printer settings. Some printers have conflicting settings, meaning that some settings for two options can’t be selected at the same time. When you change a setting and the Printer Package detects such a conflict, the conflicting option is changed to a “No Choice” value. You have to choose an option that does not conflict before being able to submit the changes. I can’t make a printer the system default. In some conditions, it may not be possible to change the default queue. This happens with some variants of LPRng, especially on recent RedHat systems that use the “printconf” database of queues. When using pr intconf, the /etc/printcap file is automatically refreshed from the database of printers managed by the system (usually through the “printtool” command), and the queues in /etc/ printcap.local are appended to the resulting file. The default queue in LPRng is defined as the first queue in /etc/printcap, and therefore it is not possible for the Linux Printer Package to change the default when some queues have otherwise been defined using printtool. LPD systems identify the default queue as the one named “lp”. Thus, if there is already a queue by this name, and if it doesn’t have an alias, then you won’t be able to change the default. To work around this, you can either delete the queue or rename it by manually editing the /etc/printcap file. The N-up setting does not work correctly for some of my documents. The N-up feature is achieved through post- processing of the PostScript data that is sent to the printing system. However, such post-processing can only be adequately achieved if the PostScript data conforms to the Adobe Document Structing Conventions. Problems may arise when using N-up and other features that rely on post-processing if the document being printed isn’t compliant. I am using BSD lpr (Slackware, Debian, older distributions) and some options chosen in LLPR don’t seem to take effect. Legacy BSD lpr systems have a hard limitation on the length of the option string that can be passed to the printing system. As such, if you selected a number of different options, you may have exceeded the length of the options and some of your choices won’t be passed to the programs responsible for implementing them.Try to select fewer options that deviate from the defaults, to save on memory usage. I am trying to print a document in Landscape mode, but it prints rotated and cropped. Most Unix applications that offer a Landscape orientation option in their printing options will generate correct PostScript code that should be printed as is. In that case , you need to make sure that you leave the LLPR option set to its default Portrait setting, to avoid unwanted rotations of the page that would result in cropped output. Some pages come out all white (nothing is printed), and I am using CUPS. If the data being sent is in Encapsulated PostScript (EPS) format, some earlier versions of CUPS (1.1.10 and before) have a bug preventing them from being processed correctly. When going through LLPR to print, the Printer Package will work around this issue by converting the data to regular PostScript. However, if your application bypasses LLPR and feeds EPS data to CUPS, the document may not print correctly. I can’t print to an SMB (Windows) printer. To be able to configure and use SMB-shared printers (such as printers shared on a Windows printer), you need to have a correct installation of the SAMBA package that enables that feature. The “smbclient” command should be available and usable on your system. My application seems to be frozen while LLPR is running. Most Unix applications will expect a command like the regular “lpr” command to be non-interactive and thus return immediately. Since LLPR is waiting for user input before passing the job on to the print spooler, very often the application will wait for the process to return, and thus will appear to be frozen (its windows won’t refresh). This is normal and the application should resume functioning correctly after the user exits LLPR. ProblemPossible Cause and Solution Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.19 How do I specify the IP address of my SMB server?It can be specified in the “Add Printer” dialogue of the configuration tool, if you don’t use the CUPS printing system. Unfortunately, CUPS currently doesn’t allow you to specify the IP address of SMB printers, so you will have to be able to browse the resource with SAMBA in order to be able to print. Some documents come out as white pages when printing. Some versions of CUPS, especially those shipped with Mandrake Linux before the 8.1 release, have some known bugs when processing PostScript output from some applications. Try upgrading to the latest version of CUPS (at least 1.1.14). Some RPM packages for the most popular distributions are provided as a convenience with this Linux Printing Package. I have CUPS and some options (such as N- u p ) s e e m t o b e a l wa y s enabled even though I don’t choose them in LLPR. There may be some local options defined in your ~/ .lpoptions file, which are manipulated by the lpoptions command. These options are always used if not overridden by LLPR settings. To get rid of all options for a printer, run the following command, replacing “printer” with the name of the queue: lpoptions -x printer I configured a printer to print to a file, but I get “Permission denied” errors. Most printing systems will not run as the super-user but as a special user (usually “lp”). Therefore, make sure that the file you have chosen to print to is accessible to the user owning the spooler daemon. On my PCL (or GDI) printer, I sometimes get error messages printing instead of my document. Unfortunately, some Unix applications may generate non-compliant PostScript output that may not be supported by Ghostscript, or even the printer itself in PostScript mode. You can try to capture the output to a file and view the results with Ghostscript (gv or ghostview will allow you to do so interactively) and see if you get error messages. However, since the application is probably at fault, contact your software vendor to inform them of the issue. Some color images come out all black. This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com. ProblemPossible Cause and Solution Downloaded From ManualsPrinter.com Manuals
Using Your Printer on a Network (CLP-650N only) 8.1 8Using Your Printer on a Network (CLP-650N only) If you work in a networked environment, the printer can be shared by other users on the network. This chapter includes: • About Sharing the Printer on a Network • Setting Up a Network-Connected Printer About Sharing the Printer on a Network If you work in a networked environment, you can connect your printer to the network. Locally-Shared Printer You can connect the printer directly to a selected computer, which is called the “host computer” on the network. The printer can then be shared by other users on the network through a Windows 98SE/Me/XP/NT 4.0/2000/2003 network printer connection. For details about sharing the printer locally, see the Software Section . Wired Network-connected Printer The CLP-650N printer has a built-in network interface. For more information about connecting your printer to a network, see 2.8. Printing Across a Network Whether the printer is locally connected or network-connected, you need to install the Samsung CLP-650 Series printer software on each computer th at prints documents using the printer. Setting Up a Network- Connected Printer You have to set up the network protocols on the printer to use it as your network printer. Setting protocols can be accomplished by using the supplied network program. Please refer to the Network Printer User’s Guide. You can configure the basic network parameters through the printer’s control panel. Use the printer control panel to do the following: • Enable or disable network protocols (IPX/SPX) • Configure TCP/IP • Configure IPX frame types Configuring Network Parameters on the Control Panel Supported Operating Systems NOTE: The operating systems supported by the network card may be different than the operating systems supported by the printer. The following table shows the network environments supported by the printer. • IPX/SPX: Internet Packet eXchange/Sequenced Packet eXchange • TCP/IP: Transmission Control Protocol/Internet Protocol • DLC/LLC: Data Link Control/Logical Link Control • DHCP: Dynamic Host Configuration Protocol • BOOTP: Bootstrap Protocol ItemRequirements Network Interface 10/100 Base-TX (standard) Network Operating System • Novell NetWare 4.x, 5.x, 6.x • Windows 98SE/Me/NT 4.0/2000/ 2003/XP •Various Linux OS •Macintosh OS 8.6 ~ 9.2/10.1 ~ 10.4. Network Protocols • Netware IPX/SPX • TCP/IP, DLC/LLC on Windows Dynamic Addressing Server DHCP, BOOTP Downloaded From ManualsPrinter.com Manuals
Using Your Printer on a Network (CLP-650N only) 8.2 Printing a Network Configuration Page The Network Configuration page shows how the network interface card on your printer is configured. The default settings which are suitable for most applications are enabled. 1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. 2Press the Enter button ( ) to access the menu. 3Press the scroll button ( or ) until “Print Net CFG” displays on the bottom line. 4Press the Enter button ( ). The Network Configuration page prints out. Setting Network Protocols When you first install the printer, all supported network protocols are enabled. If a network protocol is enabled, the printer may actively transmit on the network even when the protocol is not in use. This may increase network traffic slightly. To eliminate unnecessary traffic, you can disable unused protocols. 1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. Press the Enter button ( ) to access the menu. 2Press the Enter button ( ) when “Config Network” displays on the bottom line. 3Press the scroll button ( or ) until “Yes” displays, and press the Enter button ( ). Then press the Upper Level button ( ). 4Press the scroll button ( or ) until you see the desired protocol on the bottom line. You can choose between “Config TCP” and “Netware”. 5Press the Enter button ( ). 6Press the scroll button ( or ) to change the setting. If you selected “Config TCP”, change the setting to “No” (disable) or “Yes” (enable). If you selected “Netware”, change the setting to “Off” (disable) or “On” (enable). 7Press the Enter button ( ) to save the selection. 8Press the On Line/Continue button ( ) to return to ready mode. Configuring TCP/IP Your printer can be set up on a variety of TCP/IP networks. There are several ways in which your printer can be assigned a TCP/IP address, depending on your network. • Static Addressing: TCP/IP address is assigned manually by the system administrator. • Dynamic Addressing BOOTP/DHCP (default): TCP/IP address is assigned automatically by the server. Static Addressing To enter the TCP/IP address from your printer’s control panel, take the following steps: 1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. Press the Enter button ( ) to access the menu. 2Press the Enter button ( ) when “Config Network” displays on the bottom line. 3Press the scroll button ( or ) until “Yes” displays, and press the Enter button ( ). 4Press the Upper Level button ( ), then use the scroll button ( ). 5Press the Enter button ( ) when “Config TCP” displays. 6Press the scroll button ( or ) until “Yes” displays, and press the Enter button ( ). 7Press the Upper Level button ( ), then use the scroll button ( ). 8Press the Enter button ( ) when “IP Get Method” displays. 9Press the scroll button ( or ) until “Static” displays, and press the Enter button ( ). 10Press the Upper Level button ( ), then use the scroll button ( ). 11Press the Enter button ( ) when “IP Address” displays. An IP address consists of 4 bytes. 12Press the scroll button ( or ) to enter a number between 0 and 255 and press the Enter button ( ). Enter a number between 0 and 255 for each byte. Downloaded From ManualsPrinter.com Manuals
Using Your Printer on a Network (CLP-650N only) 8.3 13Repeat step 12 to complete the address from the 1st byte to the 4th byte. 14To select other parameters, such as the Subnet Mask or Gateway, press the scroll button ( or ). Press the Enter button ( ). 15Repeat steps 12 through 13 to configure the other TCP/IP parameters. 16Press the On Line/Continue button ( ) to return to ready mode. Dynamic Addressing (BOOTP/DHCP) To assign the TCP/IP address automatically by the server, take the following steps: 1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. Press the Enter button ( ) to access the menu. 2Press the Enter button ( ) when “Config Network” displays on the bottom line. 3Press the scroll button ( or ) until “Yes” displays, and press the Enter button ( ). 4Press the Upper Level button ( ), then use the scroll button ( ). 5Press the Enter button ( ) when “Config TCP” displays. 6Press the scroll button ( or ) until “Yes” displays, and press the Enter button ( ). 7Press the Upper Level button ( ), then use the scroll button ( ). 8Press the Enter button ( ) when “IP Get Method” displays. 9Press the scroll button ( or ) until “DHCP” displays, and press the Enter button ( ). 10To assign the address from the BOOTP server, press the Enter button ( ) when “BOOTP” displays. 11Press the On Line/Continue button ( ) to return to ready mode. Configuring IPX Frame Types On IPX/SPX protocol networks (for example, Novell NetWare), the format of the network communication frames must be specified for the printer. In most cases, you can keep the ‘Auto’ default setting. However, you can manually set the frame type format, if required. • Auto (default): Automatically senses and limits the frame type to the first one detected. • EN_8022: Limits the frame type to IPX over IEEE 802.2 with IEEE 802.3 frames. All others will be discarded. • EN_8023: Limits the frame type to IPX over IEEE 802.3 frames. All others will be discarded. • EN_II: Limits the frame type to IPX over Ethernet Frames. All others will be discarded. • EN_SNAP: Limits the frame type to IPX over SNAP with IEEE 802.3 frames. All others will be discarded. Note that the IPX/SPX protocol must be enabled in the Netware menu before you can configure frame types. See “Setting Network Protocols” on page 8.2. Take the following steps to change the frame type format: 1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. Press the Enter button ( ) to access the menu. 2Press the Enter button ( ) when “Config Network” displays on the bottom line. 3Press the scroll button ( or ) until “Yes” displays on the bottom line. Press the Enter button ( ). 4Press the Upper Level button ( ). 5Press the scroll button ( or ) until “Netware” displays on the bottom line. Press the Enter button ( ). 6Press the scroll button ( or ) until “On” displays on the bottom line. Press the Enter button ( ). 7Press the Upper Level button ( ), then use the scroll button ( ). 8Press the Enter button ( ) when “Config Netware” displays. 9Press the scroll button ( or ) until “Yes” displays on the bottom line. Press the Enter button ( ). 10Press the Upper Level button ( ), then use the scroll button ( ). 11Press the Enter button ( ) when “IPX Frame Type” displays. Downloaded From ManualsPrinter.com Manuals
Using Your Printer on a Network (CLP-650N only) 8.4 12Press the scroll button ( or ) until you see the desired frame type and press the Enter button ( ). 13Press the On Line/Continue button ( ) to return to ready mode. Restoring the Network Configuration You can return the network configuration to its default settings. 1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. 2Press the Enter button ( ) to access the menu. 3Press the scroll button ( or ) until “Default Set” displays on the bottom line. Press the Enter button ( ). 4Press the Enter button ( ) to confirm the selection. 5Reboot the network interface card. Rebooting the Network Interface Card If you configured the “Netware” or “Config WLAN” menu option, the printer will not recognize your change. In this case, you can simply reboot the network interface card without turning your printer off and back on. 1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. 2Press the Enter button ( ) to access the menu. 3Press the scroll button ( or ) until “Reset Network” displays on the bottom line. Press the Enter button ( ). 4Press the Enter button ( ). The printer reboots the network interface card. Downloaded From ManualsPrinter.com Manuals
Installing Printer Options 9.1 9Installing Printer Options Your printer is a full-featured laser printer that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Samsung makes several options available to enhance the printer’s capabilities. This chapter includes: • Precautions When Installing Printer Options • Installing an Optional Paper Tray • Installing a memory DIMM Precautions When Installing Printer Options DISCONNECT THE POWER CORD: Never remove the printer control board while the printer is plugged in. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external printer option. DISCHARGE STATIC ELECTRICITY: The control board and internal printer option, Network Interface Cards, are sensitive to static electricity. Before installing or removing an internal option, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk round before finishing installation, discharge any static electricity once again. Installing an Optional Paper Tray You can increase the paper handling capacity of your printer by installing an optional Tray2. This tray holds 500 sheets of paper. 1Remove the packing tape and the packing material inside of the tray. 2Find the location of the connector and the optional tray positioners. Downloaded From ManualsPrinter.com Manuals