Samsung CLP 650N User Manual
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Solving Problems 7.5 3Pull the tray open. After you pull it all the way out, lift up the front part of the tray slightly to release the tray from the printer. 4Remove the jammed paper by gently pulling it straight out as shown below. 5To replace the tray, lower the rear edge, align it with the slot, and slide it into the printer. 6After removing the jammed paper, check for paper which may be jammed in other parts of the printer. 7Close the access door firmly. The printer will resume printing. CAUTION: If the access door is not completely closed, the printer will not operate. In the Multi-purpose Tray When you print using the Multi-purpose Tray and the printer detects that there is either no paper or the paper has been improperly loaded, a lamp turns on at the corresponding location on the Status map. Also, “Jam0 In MP Tray” appears on the display. 1If the paper is not feeding properly, using the handle, completely open the access door. 2Remove the jammed paper by pulling in the direction shown. To avoid tearing the paper, pull it out gently and slowly. Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.6 CAUTION: • Do not touch the green surface, the OPC drum, on the front of each toner cartridge with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area. • Be careful not to scratch the surface of the paper transfer belt. • If you leave the access door open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the access door should the installation need to be halted for any reason. 3Close the access door firmly. The printer will resume printing. CAUTION: If the access door is not completely closed, the printer will not operate. Inside the Printer If paper is jammed inside the printer, a lamp turns on at the corresponding location on the Status map. Also, “Jam Inside Printer” appears on the display. 1Using the handle, completely open the access door. 2Open the top cover. 3Push the levers up. 4Open the inner cover using the handle on it and carefully take the jammed paper out of the printer. 5Close the inner cover and push the levers down. CAUTION: • Do not touch the fuser inside the inner cover. It is hot and could cause burns! The fuser’s operating temperature is 180°C (356°F). Take care when removing paper from the printer. • Do not touch the green surface, the OPC drum, on the front of each toner cartridge with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area. • Be careful not to scratch the surface of the paper transfer belt. • If you leave the access door open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the access door should the installation need to be halted for any reason. The fuser is hot! Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.7 6After removing the jammed paper, check for paper which may be jammed in other parts of the printer. 7After making sure that the access door is open, close the top cover. Make sure that it is securely latched. 8Close the access door firmly. The printer will resume printing. CAUTION: If the top cover and access door are not completely closed, the printer will not operate. In the Paper Exit Area If paper is jammed in the paper exit area, a lamp turns on at the corresponding location on the Status map. Also, “Jam In Exit Area” appears on the display. 1If a long portion of the paper is visible, pull it straight out. Open and close the access door firmly. The printer will resume printing. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 2. 2Using the handle, completely open the access door. CAUTION: • Do not touch the green surface, the OPC drum, on the front of each toner cartridge with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area. • Be careful not to scratch the surface of the paper transfer belt. • If you leave the access door open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the access door should the installation need to be halted for any reason. 3Open the top cover. Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.8 4Push the levers up. 5Open the inner cover using the handle on it and carefully take the jammed paper out of the printer. 6Close the inner cover and push the levers down. CAUTION: Do not touch the fuser inside the inner cover. It is hot and could cause burns! The fuser’s operating temperature is 180°C (356°F). Take care when removing paper from the printer. 7After removing the jammed paper, check for paper which may be jammed in other parts of the printer. The fuser is hot! 8After making sure that the access door is open, close the top cover. Make sure that it is securely latched. 9Close the access door firmly. The printer will resume printing. CAUTION: If the top cover and access door are not completely closed, the printer will not operate. Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.9 In the Optional Tray2 If paper is jammed in the optional Tray2, a lamp turns on at the corresponding location on the Status map. Also, “Jam0 In Tray2” appears on the display. 1Using the handle, completely open the access door. 2Open the top cover. CAUTION: • Do not touch the fuser inside the inner cover. It is hot and could cause burns! The fuser’s operating temperature is 180°C (356°F). Take care when removing paper from the printer. • Do not touch the green surface, the OPC drum, on the front of each toner cartridge with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area. • Be careful not to scratch the surface of the paper transfer belt. • If you leave the access door open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the access door should the installation need to be halted for any reason. 3Push the levers up. 4Open the inner cover using the handle on it and carefully take the jammed paper out of the printer. 5Close the inner cover and push the levers down. Go to step 14. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and close the access door. Go to step 6. The fuser is hot! Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.10 6Open the outer jam cover in Tray2. 7Open the inner cover of Tray2. 8Pull the jammed paper out in the direction shown. To avoid tearing the paper, pull it out gently and slowly. 9Close the two jam covers and go to step 13. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and continue to step 10. Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.11 10Pull the optional Tray2 open. After you pull it all the way out, lift up the front part of the tray slightly to release the tray from the printer. 11If you see the jammed paper, remove the paper from the printer by gently pulling it straight out as shown below. 12Slide the tray back into the printer and close the two jam covers. 13Open the access door. 14After making sure that the access door is open. Close the top cover. Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.12 15Close the access door firmly. The printer will resume printing. CAUTION: If the top cover and access door are not completely closed, the printer will not operate. Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. If a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 7.4. • Follow the procedures on page 4.2. Ensure that the adjustable guides are positioned correctly. • Do not overload the paper tray. • Do not remove the paper from the tray while printing. • Flex, fan, and straighten the paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix paper types in a tray. • Use only recommended print materials. See “Paper Specifications” on page 10.1. • Ensure that the recommended print side of print materials is facing up in the paper tray and facing down in the Multi- purpose Tray. Solving Print Quality Problems Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems. ProblemSolution Light or faded printIf a vertical white streak or faded area appears on the page: • The toner supply is low. You may be able to temporarily extend the toner cartridge life. See “Redistributing Toner” on page 6.2. If this does not improve print quality, install a new toner cartridge. • The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Paper Specifications” on page 10.1. • A combination of faded or smeared defects may indicate that the printer needs cleaning. See page 6.8. Toner specksThe paper may not meet specifications (for example, the paper is too moist or too rough). See “Paper Specifications” on page 10.1. DropoutsIf generally rounded, faded areas occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See “Paper Specifications” on page 10.1. • The paper lot is bad. The manufacturing process can cause some areas to reject toner. Try a different kind or brand of paper. • The toner cartridge may be defective. See “ Ve r t i c a l repetitive defects ” on the next column. • If these steps do not correct the problems, contact a service representative. Aa BbCc Aa BbCc Aa BbCc Aa BbCc Aa BbCc AaBbCc Aa BbCc Aa BbCc Aa BbCc Aa BbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.13 Vertical linesIf black vertical streaks appear on the page: • A toner cartridge has probably been scratched. Remove the toner cartridge and install a new one. See page 6.4. If white vertical lines appear on the page: • Clean the inside of the printer. See “Cleaning the Inside of the Printer” on page 6.8. If you still have the same problems, replace the toner cartridge with a new one. See page 6.4. Color or Black backgroundIf the amount of background shading becomes unacceptable, the procedures below may fix the problem. • Change to lighter weight paper. See “Paper Specifications” on page 10.1. • Check the printers environment; very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading. • Remove one of the old toner cartridges and install a new one. Toner smear• Clean the inside of the printer. See “Cleaning the Inside of the Printer” on page 6.8 • Check the paper type and quality. See “Paper Specifications” on page 10.1. • Remove the paper transfer belt and install a new one. See “Replacing the Paper Transfer Belt” on page 6.5. Vertical repetitive defectsIf marks repeatedly appear on the printed side of the page at even intervals: • Clean the inside of the printer. See “Cleaning the Inside of the Printer” on page 6.8. After cleaning the inside of the printer, if you still have the same problems, install a new toner cartridge of the problem color. See “Replacing Toner Cartridges” on page 6.4. • Parts of the printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. ProblemSolution AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Background scatterBackground scatter results from bits of toner distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. • If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems. • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or via the printer properties window. Misformed characters• If characters are improperly formed and producing hollowed images, the paper stock may be too slick. Try a different paper. See “Paper Specifications” on page 10.1. • If characters are improperly formed and producing a wavy effect, the scanner unit may need service. Verify that it also occurs on a demo page. See page 2.8. For service, contact a service representative. Page skew• Ensure that the paper is loaded properly. • Check the paper type and quality. See “Paper Specifications” on page 10.1. • Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. Curl or wave• Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and high humidity can cause paper curl. See “Paper Specifications” on page 10.1. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Wrinkles or creases• Ensure that the paper is loaded properly. • Check the paper type and quality. See “Paper Specifications” on page 10.1. • Turn the stack of paper over in the paper tray. Also try rotating the paper 180° in the tray. ProblemSolution A AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Downloaded From ManualsPrinter.com Manuals
Solving Problems 7.14 Back of printouts are dirty• The transfer roller may be dirty. See “Cleaning the Inside of the Printer” on page 6.8. • Check for leaking toner. Clean the inside of the printer. Solid Color or Black pages• The toner cartridge may not be installed properly. Remove the toner cartridge and reinsert. • The toner cartridge may be defective and need replacing. Install a new toner cartridge. • The printer may require repair. Contact a service representative. Loose toner• Clean the inside of the printer. • Check the paper type and quality. See “Paper Specifications” on page 10.1. • Install a new toner cartridge. See “Replacing Toner Cartridges” on page 6.4. • If the problem persists, the printer may require repair. Contact a service representative. Character VoidsCharacter voids are white areas within characters that should be solid black: • You may be printing on the wrong surface of the paper. Remove the paper and turn it over. • The paper may not meet paper specifications. See page 10.1. Horizontal stripesIf horizontally aligned color or black streaks or smears appear: • A toner cartridge may be installed improperly. Remove the toner cartridge and reinsert. • A toner cartridge may be defective. Install a new toner cartridge. • If the problem persists, the printer may require repair. Contact a service representative. ProblemSolution A A AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Understanding Display Messages Messages appear on the SmartPanel program window or the control panel display to indicate the printer’s status or errors. Refer to the tables below to understand the messages’ meanings and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. NOTE: When you call for service, it is very helpful to tell the service representative the display message. CurlIf the printed paper is curled or paper does not feed into the printer: • Turn the stack of paper over in the paper tray. Also try rotating the paper 180° in the tray. ProblemSolution MessageStatusDo this... Adjusting RegistrationAuto color reg is in the process. Please wait. Till the message is turned to be Ready, please wait up to 120 seconds referring to page 3.5 ADC Not Confirm Error A problem has occurred in the ADC in the printer. Contact a service representative. Cover Open Install Tr a n s f e r B e l t The top cover or access door is open. Otherwise, the paper transfer belt is not installed in the printer. Close the top cover or access door firmly. Otherwise, Install the paper transfer belt. [Color] Toner Empty The corresponding toner cartridge in your printer is empty , and the printer will stop printing until a new toner cartridge is put into the printer. Replace the corresponding toner cartridge with a new one. See page 6.4. Dev. Motor error A problem has occurred in the development motor of the printer. Unplug the power cord and plug it in again. If the problem persists, call for service. Downloaded From ManualsPrinter.com Manuals