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Ricoh Mp C2003 User Guide

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Page 221

MessagesCausesSolutions"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."The entered login user
name, password, or driver
encryption key was invalid.Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see Security Guide."Authentication succeeded.
However, the access
privileges for scanner
function has been denied."The logged in user...

Page 222

MessagesCausesSolutions"Error has occurred in thescanner driver."An error has occurred in the
driver.• Check whether the network cable is connected correctly to the client
computer.
• Check whether the Ethernet board of the client computer is
recognized correctly by
Windows.
• Check whether the client computer can use the TCP/IP
protocol."Error has occurred in the
scanner."The application-specified
scan conditions have
exceeded the setting range
of the machine.Check whether the scanning...

Page 223

MessagesCausesSolutions"Insufficient memory. Reduce
the scanning area."Scanner memory is
insufficient.• Reset the scan size.
• Lower the resolution.
• Set with no compression. For details about the settings, see
TWAIN driver Help.
The problem may be due to the
following cause:
• Scanning cannot be performed if large values are set for brightness
when using halftone or high
resolution. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan...

Page 224

MessagesCausesSolutions"Scanner is in use for other
function. Please wait."A function of the machine
other than the Scanner
function is being used such
as the Copier function.• Wait for a while, and then reconnect.
• Cancel the job that is being processed. Press the [Stop] key.
Follow the instructions in the
message that appears and exit
the function that is running."Scanner is not available on
the specified device."The TWAIN scanner function
cannot be used on this
machine.Contact your...

Page 225

MessagesCausesSolutions"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)The machine is not
connected to the network
correctly.• Check that the previously used scanner is connected to the
network correctly.
• Cancel the personal firewall of the client computer. For details
about firewall, see Windows
Help.
• Use an application such as telnet to make sure SNMPv1 or
SNMPv2 is set as the...

Page 226

MessagesCausesSolutions"Scanner is not available.
Check the scanner
connection status."Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only "IPv6" is
set to [Active], the IPv6
address might not be
obtained.• Check whether the machine's host name is specified in the Network
Connection Tool. For the WIA
driver, check the [Network
Connection] tab in the properties.
• Use Web Image Monitor to set "LLMNR" of...

Page 227

When Other Messages AppearMessagesCausesSolutions"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)• The wireless LAN board was not inserted
when the machine was
turned on.
• The wireless LAN board was pulled out
after the machine was
turned on.
• The settings are not updated although the
unit is detected.Turn off the power, and then...

Page 228

MessagesCausesSolutions"Self checking..."The machine is performing
image adjustment
operations.The machine may perform periodic
maintenance during operations. The
frequency and duration of
maintenance depends on the humidity,
temperature, and printing factors such
as number of prints, paper size, and
paper type. Wait for the machine to
get ready."XXX is not responding."
(This message may appear
while you are using the
Smart Operation Panel.
"XXX" in this message
indicates the...

Page 229

MessagesCausesSolutions"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."The maximum number of
pages per file has been
exceeded.Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan."Original(s) is being
scanned for a different
function."Another function of the
machine is being used.Cancel the job in progress. Press [Exit],
and then press...

Page 230

When the Address Book Is UpdatedMessagesCausesSolutions"Updating the destination list
has failed. Try again?"A network error has
occurred.• Check whether the server is connected.
• Antivirus programs and firewalls can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software Help.
• To...
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