Ricoh Mp C2003 User Guide
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MessagesCausesSolutions"Any of Login User Name, Login Password or Driver Encryption Key is incorrect."The entered login user name, password, or driver encryption key was invalid.Check your login user name, login password, or driver encryption key, and then enter them correctly. For details about login user name, login password, and driver encryption key, see Security Guide."Authentication succeeded. However, the access privileges for scanner function has been denied."The logged in user...
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MessagesCausesSolutions"Error has occurred in thescanner driver."An error has occurred in the driver.• Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol."Error has occurred in the scanner."The application-specified scan conditions have exceeded the setting range of the machine.Check whether the scanning...
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MessagesCausesSolutions"Insufficient memory. Reduce the scanning area."Scanner memory is insufficient.• Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution. For details about the relationship between scan settings, see "Relationship between Resolution and Scan...
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MessagesCausesSolutions"Scanner is in use for other function. Please wait."A function of the machine other than the Scanner function is being used such as the Copier function.• Wait for a while, and then reconnect. • Cancel the job that is being processed. Press the [Stop] key. Follow the instructions in the message that appears and exit the function that is running."Scanner is not available on the specified device."The TWAIN scanner function cannot be used on this machine.Contact your...
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MessagesCausesSolutions"Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate scanner names.)The machine is not connected to the network correctly.• Check that the previously used scanner is connected to the network correctly. • Cancel the personal firewall of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the...
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MessagesCausesSolutions"Scanner is not available. Check the scanner connection status."Network communication is not available because the machine's IP address could not be obtained from the host name. If only "IPv6" is set to [Active], the IPv6 address might not be obtained.• Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties. • Use Web Image Monitor to set "LLMNR" of...
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When Other Messages AppearMessagesCausesSolutions"Cannot connect with the wireless card. Turn the main power switch off, then check the card." (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".)• The wireless LAN board was not inserted when the machine was turned on. • The wireless LAN board was pulled out after the machine was turned on. • The settings are not updated although the unit is detected.Turn off the power, and then...
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MessagesCausesSolutions"Self checking..."The machine is performing image adjustment operations.The machine may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. Wait for the machine to get ready."XXX is not responding." (This message may appear while you are using the Smart Operation Panel. "XXX" in this message indicates the...
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MessagesCausesSolutions"Captured file exceeded max. number of pages per file. Cannot send the scanned data."The maximum number of pages per file has been exceeded.Reduce the number of pages in the transmitted file, and then resend the file. For details about the maximum number of pages per file, see "Storage Function", Scan."Original(s) is being scanned for a different function."Another function of the machine is being used.Cancel the job in progress. Press [Exit], and then press...
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When the Address Book Is UpdatedMessagesCausesSolutions"Updating the destination list has failed. Try again?"A network error has occurred.• Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings. For details about how to add programs to the exclusion list, see the anti-virus software Help. • To...