Ricoh Caplio R30 User Guide

Chapter 5
Troubleshooting
Troubleshooting ............................................ 160
Appendices .................................................... 167
Caution
Never use any battery other than the specified one.
Reference
For the applicable battery, see P.16.
Downloaded From camera-usermanual.com Ricoh Manuals 

160
Troubleshooting
Troubleshooting the Camera
Power Supply
SymptomCauseRemedyRefer 
to
The power does not come 
on.Battery is not loaded or is exhausted. Load the rechargeable battery correctly. 
Recharge the battery as required. Use 
the AC adapter as required. Recharge or 
use the AC Adapter.P. 1 9
P. 2 0
P.169
The battery is unacceptable. Use the dedicated rechargeable battery. 
Never use any other batteries.P. 1 6
The AC Adapter is not connected 
correctly. Reconnect it properly. P.169
The camera is...

161
Troubleshooting
Shooting
Battery runs out quickly. It is being used in extreme high or low 
temperatures.--
Many shots are being taken in dark 
places inside, requiring flash.--
SymptomCauseRemedyRefer 
to
The camera does not 
shoot even if you press 
the shutter release button. Battery is not loaded or is exhausted. Recharge the rechargeable battery or 
use the AC Adapter.P. 1 6
P. 1 9
P.169
The power is not on.
The camera is not in Still Image, 
Movie, or Sound (Voice Memo) Mode.Press the Power...

162
A picture is blurred. You moved the camera when 
pressing the shutter release button.Hold the camera with your elbows tight 
on your body.
Use a tripod.P. 2 7
When shooting in a dark place (ex. 
indoor), the shutter speed slows down 
and pictures become easily blurred.Use the flash. 
Raise the ISO sensitivity.P. 3 6
P. 8 3
The flash does not fire. Or 
the flash cannot recharge.Flashing is prohibited in the following 
statuses:
• White Balance Bracket enabled
• Continuous Shooting Mode
• Movie Mode
In...

163
Troubleshooting
Playback/Deleting
About the Software
For details about the software, refer to the Software User Guide (PDF file).
The date, or recording 
information does not appear.The screen display function is set to 
No Display.Press the DISP. button and switch 
display.P. 2 5
The brightness of the LCD 
Monitor changes during 
AF.You are using it in a dark place or 
when Auto Focus range and 
surrounding brightness are different.This is normal. -
There is a vertical smear 
on the image.This is a...

164
Other Problems
SymptomCauseRemedyRefer 
to
Cannot load the Memory 
Card.The card is facing the wrong way. Load correctly. P.20
Even when the camera’s 
buttons are pressed, it 
does not operate.Battery is running low. Recharge the rechargeable battery or 
use the AC Adapter.P. 1 6
P. 1 9
P.169
Camera malfunction. Press the Power button to turn the power 
off, and then press the Power button to 
turn the power on again.P. 2 2
Remove the battery and load it again. 
Reconnect the AC adapter cable...

165
Troubleshooting
War ning Messages Under Windows XP 
Service Pack 2
When software for Ricoh’s digital camera is used on a PC with 
Windows XP Service Pack 2 installed, the following warning 
message may appear at software activation or USB connection.
With this in mind, refer to the following:
1.Check the information 
provided on the message 
screen to make sure that it 
comes from a reputable 
source, and then click the 
[Unblock] button.
Caution
If you do not recognize the program, you should block...

166
If you clicked the [Keep Blocking] button:
Follow the steps below to check to see the Windows Firewall 
settings.
1.Click [Start] and then [Control Panel].
2.Double-click [Windows 
Firewall].
If [Windows Firewall] is not displayed, 
click [Switch to Classic Display] at the 
upper left of the window.
3.Click the [Exceptions] tab.
4.Check that the software is in 
[Programs and Services].
5.Click the [Add Program] button 
to add software that uses the 
network.
If you clicked the [Ask Me Later] button:...

167
Appendices
A. Specifications
General
Camera Parts
Video Signal Format NTSC, PAL
Power Source Voltage Rechargeable Battery (3.7 V) × 1
External Part (AC Adapter); 3.8 V
External Dimensions 95.0 mm (W) × 53.0 mm (H) × 26.0 mm (D) (excluding projecting parts)
Weight
Camera: Approximately 135 g (Excluding the battery, SD memory card, and strap)
Accessories: Approximately 45 g (Battery, SD memory card, and strap)
Tripod hole shape 1/4-20UNC
Operating Temperature Range 0 qC to 40 qC
Operating Humidity...

168
Image Data Record/Playback Part
I/O Terminals
Memory Cards that can Record, Playback
• ISO Sensitivity AUTO, ISO64, ISO100, ISO200, ISO400, ISO800
Distance Control
• AF Method Normal Shooting: External Passive/CCD method; Macro: CCD method
• AF Measurement Range Normal: approx. 0.3 m - infinity. Macro: approx. 0.01 m - infinity
Internal Flash
•Method Flashmatic
• Shooting Distance Approx. 0.2 to 2.4 m (W), Approx. 0.14 to 1.85 m (T) (ISO: AUTO)
• Operating Modes Flash Off/Auto/Red-eye...