Philips LaserMFD 6020 User Manual

							LFF6020
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9 - Maintenance
Paper jam
When printing, a sheet of paper may get stuck in the 
printer or the paper tray and cause a paper jam.
In case of a paper jam in the machine, the following 
message appears:
1Open the paper jam cover located at the back of 
the machine. 
2Remove the jammed sheet of paper and close the 
cover. 
3Open and close the front cover. 
The printer starts again automatically.
In case of paper jam, the following message appears: 
1Remove the toner cartridge and check if a sheet is 
jammed.
2Remove the sheet of paper which causes the paper 
jam.
3Put the toner cartridge in the machine, or remove 
the paper tray and remove the sheet of paper which 
causes the paper jam.
4Check that the paper sheets in the paper tray are 
correctly placed.
5Replace the paper tray in the machine.
PC printing issues
This section details how the machine handles a print 
request after having encountered an issue (paper jam, 
connection loss, etc.).
Refer to the sections below to know if the printing of your 
document will resume or will be cancelled, depending on:
• the connection to the PC,
• the problem encountered during printing.
PC printing via USB connection
PAPER JAM
EXTERNAL TRAY
CAUTIONThe fusion unit can reach a very 
high temperature during the 
operation. To prevent any harm, do 
not touch this area. For details, 
refer to Positions of Safety labels 
on the machine, page 3.
PAPER JAM
REMOVE TONER
Issue encountered Print request handling
Paper emptyOnce the problem is resolved, 
printing resumes from the first 
non-printed page.
No  paper  feed Once the problem is resolved, 
printing resumes from the first 
non-printed page.
Exception: If the document 
was to be printed in manual 
duplex mode, the printing of 
the document is cancelled. Paper jam
Paper format problem
Toner emptyThe printing of the active 
document is cancelled. 
Documents waiting to be 
printed, however, will print 
after the toner cartridge is 
replaced.
Pause requested 
from the spoolerThe machine switches to idle 
mode after a timeout (30 
seconds by default). 
The printing of the active 
document is cancelled. 
Documents waiting to be 
printed, however, will be 
printed.
Loss of USB 
connectionOnce the problem is resolved, 
the printing of the document 
restarts from the beginning, 
regardless of the number of 
pages already printed before 
the connection loss.
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							LFF6020
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9 - Maintenance
PC printing via WLAN connectionFirmware update
Updating the machine firmware requires that the 
Companion Suite Pro software be installed on your PC, 
and that the PC is connected to the machine (see PC 
Features, page 34).
Visit our website www.sagem-communications.com to 
check if firmware updates are available for your machine, 
and download the appropriate update file on your PC.
Then, access the update utility (S
TART > ALL PROGRAMS
> COMPANION SUITE > COMPANION SUITE PRO LL2
> C
OMPANION -  FIRMWARE UPDATE), select the 
downloaded file and launch the update.
Please check www.sagem-communications.com for new 
versions of this manual after the software is updated. Issue encountered Print request handling
Paper emptyOnce the problem is resolved, 
printing resumes from the first 
non-printed page.
No  paper  feed Once the problem is resolved, 
printing resumes from the first 
non-printed page.
Exception: If the document 
was to be printed in manual 
duplex mode, the printing of 
the document is cancelled. Paper jam
Paper format problem
Toner emptyThe printing of the active 
document is cancelled. 
Documents waiting to be 
printed, however, will be 
printed.
or
Printing resumes from the 
first non-printed page.
Pause requested 
from the spoolerThe machine switches to idle 
mode after a timeout (30 
seconds by default). 
The printing of the active 
document is cancelled. 
Documents waiting to be 
printed, however, will be 
printed.
Loss of WLAN 
connectionOnce the problem is resolved, 
the printing of the document 
restarts from the beginning, 
regardless of the number of 
pages already printed before 
the connection loss.
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							LFF6020
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9 - Maintenance
Specifications
Physical specifications
Electrical specifications
Environmental specifications
Peripheral specifications
Printer
Copier
Scanner
Printing supports 
PC connection
Dimensions: 344 x 447 x 386 mm
Weight: 11.6 kg
Power supply (see rating plate): Single phase 220-240 V - 50/60 Hz - 4.5 A
Electric consumption: 10 W typical in powersave
33 W typical in standby
450 W average during printing (900W peak)
Operating temperature: 10 °C to 27 °C [50 °F to 80.6 °F] with an ambient humidity 
included between 15 to 80% (up to 32°C [89.6 °F] with an ambient 
humidity included between 15 to 54%)
Type: Laser (on normal paper)
Resolution: 600 dpi
Speed:
20 ppm maximum
a
a. Printing speed may vary depending on used operating systems, computer specifications, software applications, connection modes 
(USB or WLAN), paper formats as well as file types and sizes.
Preheating time: 21 sec.
First page out time: 13 sec.
Type: Autonomous Black and White
Copy speed: 20 ppm maximum
Resolution: 600 dpi
Multiple copies:  99 pages maximum
Zoom range: 25 % to 400 %
Type: Colour scanner
Colour depth: 36 bits
Resolution: 600 dpi (optical)
2400 dpi (interpolated)
Software compatibility: TWAIN, WIA
Maximum paper format: Letter
Main paper tray capacity: 250 sheets maximum (60 g/m²), 200 sheets maximum (80 g/m²)
Output tray capacity: 50 sheets
Main tray paper format: A4, A5, Statement, Legal, Letter
60 to 105 g/m² paper
Paper format for manual printing: A4, A5, Statement, Legal, Letter, B5, exec, A6
52 to 160 g/m² paper
Slave USB 2.0 port (PC connection)
Master USB 2.0 port (Wlan connection, reader, USB memory key reader)
Operating System: Windows 2000 ≥ SP4, Windows XP x86 ≥ SP1, Windows Vista, Windows 2003 server (for printing 
only) 
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							LFF6020
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9 - Maintenance
Consumable specifications
Reference paper 
Toner cartridge
Specifications are subject to changes for improvement without notice. Scanner : Inapa tecno SPEED A4
Printer : Ricoh T6200 A4
Reference PFA821
PFA822
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							Customer Information
Hotline IntroductionWe constantly strive to develop our products according to the highest quality
standards and with the greatest possible user-friendliness.
In your user manual you will find all the information required to use your ma-
chine. If you nevertheless require assistance in addition to the user manual, our
call centre is available. Our employees are trained experts who would be hap-
py to answer your questions.
We can assist your more quickly if you do not call us from the machine, rather
an external telephone. Keep a printout of the settings as well as the serial
number of the machine handy. The serial number can be found on the type
plate.
PC ConnectionShould problems with the PC connection arise, have the following information
to hand when you contact technical customer services: hardware configuration
of your computer, operating system installed and security programmes used
(anti-virus programmes, firewall). Then we can help you more quickly.
United KingdomCall-Center Philips United KingdomTelephone: 08 71 - 075 07 11 (0,10 £/minute)
Fax: 08 70 - 124 02 02
Direct-Sales Philips AllgemeinUse only PHILIPS accessories. The warranty does not cover damages to the
machine resulting from the use of other consumable materials.
Direct-Sales Philips GB · INTIn United Kingdom, you can order PHILIPS accessories by telephone via our
toll-free telephone number.
Direct-Sales Philips/Sagem United Kingdom
United Kingdom
Telephone: 08 00 - 358 08 07
E-Mail: [email protected]
Internet: www.sagem-communications.com
We hope that you will enjoy using your new product!
SAGEM COMMUNICATIONS
Printing Terminals
Headquarters : Le Ponant de Paris
27, rue Leblanc · 75015 Paris · FRANCE
Tél. : +33 1 58 11 77 00 · Fax : +33 1 58 11 77 77
www.sagem-communications.com
Limited company · Capital 158.291.895 Euros · 440 294 510 RCS
 PARISLFF6020
GB · INT
253118294-A
PHILIPS and the PHILIPS’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. 
and are used by SAGEM COMMUNICATIONS under license from Koninklijke Philips Electronics N.V.
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