Philips 58pfl9955h User Manual

							6.2TV and remote control
The TV does  not switch  on
• Switch the  TV  off  and  on  again with  the  switch on  the  bottom of
the  TV.
• Check the  power cable  connection.
• Try using  the  keys  on  the  TV  to  switch on.
The TV does  not switch  on from standby
• Check that  the  batteries of  the  remote control are not  empty or
weak. Check their + /  - orientation.
• Try using  the  keys  on  the  TV  to  switch on.
The TV does  not respond to the remote  control
• Check that  the  batteries of  the  remote control are not  empty or
weak. Check their + /  - orientation.
• Clean  the  remote control and  TV  sensor lens.
• During  start-up,  which can  take up to  two minutes with  connected
devices,  the  TV  and  some external  devices  do not  immediately
respond to  commands  from the  remote control. The device is
functioning  normally  and  is not  broken.
The TV switches off and  the red light  blinks
• Switch the  TV  off  and  on  again with  the  switch at the  bottom of
the  TV.  Check if  there is enough  space  for  ventilation.  Wait  until the
TV  has  cooled  down.
If  the  TV  does not  restart  from standby  and  the  blinking occurs
again, call Consumer Care.
You forgot  your code to unlock  Child lock ?
Read Help > More on … > Locks  and  timers > Child lock.
Troubleshooting /  TV  and  remote control81
 
						

							6.3TV channels
Some  TV channels  are gone
• Check if  the  correct list  is selected in  the  Channel list. With  the
Channel list  on  screen, press  o (Options) and  select the  list  you
need with  Select list.
• A  channel could be hidden  in  the  Channel list. Read more about
Channel list  in  Help > Use your TV > Menus > Browse.
No digital  channel found during installation
• Check if  the  TV  supports DVB -T or DVB -C  in  your  country.
Check the  Digital  TV  Country  Compatibility  sticker on  the  back  of
the  TV.
82Troubleshooting /  TV  channels
 
						

							6.4Picture and sound
No picture
• Check if  the  antenna  is connected properly.
• Check if  the  correct device is selected and  connected properly.
• Check the  contrast or brightness  setting in  h > Setup > TV
settings > Contrast or Brightness.
The picture  is  poor
• Bad weather can  influence the  picture quality.
• Check if  the  antenna  is connected properly.
• Non-earthed  audio devices,  neon  lights, high  buildings  or
mountains can  influence the  picture quality.  Try to  improve the
picture by  changing  the  position  of  the  antenna  or placing devices
away from the  TV.
• Check that  the  correct TV  system  is chosen  in  the  Manual
installation  menu.
• If  only a  certain channel is poor,  try to  fine tune  this  channel with
the  Fine  tune  menu. Read Help > Setup > Channels > Manual
installation - Analogue.
The picture  has poor colour
• Check the  colour  settings in  h > Setup > TV settings.  Or press
s (Adjust)  to  select a  Smart picture setting.
Picture delay when  a  game  console is  connected
• To  prevent  picture delay,  press  s (Adjust),  select Smart picture
> Game.
The TV does  not remember  my settings when  I switch  it back  on
• Check whether  the  TV  is set to  the  Home location.  Press  s >
Setup > TV settings > Preferences > Location.
The picture  does  not fit the screen
• Press  s (Adjust),  Picture format and  select Auto fill.
The picture  position  on screen  is  not correct
• To  correct a  shifted picture, press  s (Adjust)  and  select Picture
shift.  Use  the  navigation keys  to  adjust  the  picture position. Press
OK to  stop Picture shift.
• If  distorted  screen edges are visible,  press  h > Setup > TV
settings > Picture > Screen edges and  use the  slider bar  to  enlarge
the  picture slightly.
There is  a  picture  but no sound
• Check the  volume is not  set to  0.
• Check the  sound has  not  been muted with  m.
• Check that  all cables are connected properly.
• If  no  sound signal is detected, the  TV  automatically  switches off
sound. This  is proper operation and  is not  a  malfunction.
The sound  is  poor
• Try any  Smart sound setting, press  s (Adjust),  Smart sound.
• Check that  the  sound is set to  Stereo.
The sound  comes from one  speaker only
• Check the  Balance setting. Press  h > Setup > TV settings >
Sound > Balance.  Use  the  slider bar  to  set the  balance.
Sound  delay
• If  there is an  audio to  video sync  mismatch when  sound comes
from a  Home  Theatre System, an  audio sync  delay  needs to  be set
up.  Read more about  Audio to  Video sync  in  Help > Setup >
Devices > Audio  to Video  sync.
Troubleshooting /  Picture and  sound83
 
						

							6.5Devices
HDMI  connections
• The HDMI -HDCP procedure  might  take a  few  seconds before the
picture from a  device appears.
• If  the  TV  does not  recognise the  device and  there is no  picture, try
switching from one  device to  another and  back  again to  restart  the
HDCP procedure.  Or switch the  device off  and  back  on  again.
• If  sound interruptions  occur  persistently, see the  user manual of  the
device to  check the  output settings. If  that  does not  help,  connect an
additional  audio cable.
• If  a  DVI to  HDMI  adaptor is used,  check that  an  additional  audio
connection  is in  place  to  complete  the  DVI connection.
EasyLink  HDMI -CEC
• Check if  the  connected device supports the  HDMI -CEC  standard
and  is properly set up.  Read the  user manual that  comes with  the
device.
• Check if  the  HDMI  cable  is properly connected.
• Check if  EasyLink  on  the  TV  and  device is switched  on.
• Make  sure that  the  System audio control in  your  HDMI -CEC  audio
devices  is properly set up.  Read the  user manual that  comes with
your  audio device.
PC display
• The refresh rate of  a  PC  connected to  the  TV  with  VGA or DVI
to  HDMI  adapter should set to  60Hz.
• Check that  the  correct resolution mode is selected on  your  PC.
See  the  list  in  Help > Specifications > Display  resolutions.
84Troubleshooting /  Devices
 
						

							6.6Multimedia
The files on my USB device are not shown
• Set your  device (camera)  to  ‘Mass  Storage Class’  compliant.
• The USB  device may  need specific driver  software. Unfortunately,
this  software cannot  be downloaded to  your  TV.
• Not  all audio and  picture files  are supported. See  the  list  in  Help >
Specifications > Multimedia.
Files  from a  USB device do not play  back  smoothly
• The transfer performance  of  the  USB  device limits the  transfer rate.
The files on my PC are not shown
• To  look  for  files  on  your  home  network  with  Browse  PC,  your  PC
media server software should be set up to  share the  files  with  the
TV.  See  the  list  of  compatible Media server software in  Help >
Specifications > Multimedia.
Troubleshooting /  Multimedia85
 
						

							6.7Network
Wireless  network not found or  distorted
• Microwave ovens, Dect  phones  or other WiFi  11b  devices  in  your
neighbourhood might  disturb  the  wireless network.
• Make  sure that  the  firewalls  in  your  network  allow access  to  the
TV  wireless connection.
• If  the  wireless network  does not  work  properly in  your  home, try
the  wired network  installation.  Read Help > Setup > Network >
Wired installation.
Net  TV does  not work
• If  the  connection  to  the  router is OK,  check the  router connection
to  the  Internet.
Browse  PC or  Net  TV work slow
• Look in  your  wireless routers user manual for  information  on
indoor  range, transfer rate and  other factors  of  signal quality.
• You  need a  high -speed Internet connection  for  your  router.
86Troubleshooting /  Network
 
						

							7
7.1
Specifications
Software
Software version
To  view the  current  TV  software version, press  h > Setup >
Software  settings and  press  OK.  Select  Current software info and
read Version:.
Open  source software
This  television contains open  source  software.  Philips  hereby offers
to  deliver  or make  available,  upon  request, for  a  charge no  more
than the  cost  of  physically  performing source  distribution, a  complete
machine  readable  copy of  the  corresponding  source  code  on  a
medium customarily  used for  software interchange.
This  offer  is valid for  a  period of  3 years  after  the  date of  purchase of
this  product.  To  obtain the  source  code, write  to  .  .  .
Open Source Team, Philips Electronics
High Tech  Campus Bld HTC-44
5600 AE  Eindhoven
The Netherlands
E-mail:  [email protected]
Read the  Open Source Licences in  Help > To begin > Open Source
Licences.
Specifications /  Software87
 
						

							7.2Environmental
Eco-label
Philips  continuously focuses on  lowering  the  environmental  impact  of
its  innovative consumer products. We  aim our  efforts towards
environmental  improvements during  manufacturing,  reduction  of
harmful  substances,  energy-efficient  use, end-of -life  instructions and
product  recycling.
Thanks  to  our  environmental  effort, this  TV  has  been awarded the
European  Ecolabel —the  flower- (www.ecolabel.eu).
You  can  find  detailed information  on  standby  energy consumption,
warranty  policy,  spare  parts  and  recycling  of  this  TV  on  the  Philips
website  for  your  country at www.philips.com
Energy saving
Light sensor
To  save  energy, the  built -in  ambient light  sensor lowers  the
brightness  of  the  TV  screen when  the  surrounding light  darkens.
Energy saving
The Energy saving Smart picture setting, combines  several  TV  settings
that  result in  saving energy.
Low  standby  power
The class-leading and  highly advanced  power circuitry  brings down
the  power consumption  of  the  TV  to  an  extremely  low  level,
without  losing  out  on  the  constant Standby functionality.
Power management
The advanced  power management of  this  TV  ensures the  most
efficient  use of  its  energy. You  can  check how your  personal TV
settings, the  level  of  brightness  in  current  onscreen  pictures, and  the
surrounding light  conditions  determine  the  relative power
consumption.
To  check the  relative power consumption,  press  h > Setup and
press  W.  Select  Watch demos > Active control and  press  OK.
Select  a  Smart setting to  check the  corresponding  values.
End of use
Disposal  of your old  product and  batteries
Your  product  is designed  and  manufactured with  high  quality
materials and  components, which can  be recycled and  reused.
When this  crossed-out  wheeled bin  symbol  is attached  to  a  product
it means  that  the  product  is covered  by  the  European  Directive
2002/96/EC.
Please  inform yourself about  the  local  separate collection  system  for
electrical  and  electronic  products.
Please  act according  to  your  local  rules  and  do not  dispose  of  your
old products with  your  normal  household  waste.  Correct disposal of
your  old product  helps  to  prevent  potential  negative consequences
for  the  environment and  human  health.
Your  product  contains batteries covered  by  the  European  Directive
2006/66/EC, which cannot  be disposed  with  normal  household
waste.
Please  inform yourself about  the  local  rules  on  separate collection  of
batteries because correct disposal helps  to  prevent  negative
consequences  for  the  environmental  and  human  health.
88Specifications /  Environmental
 
						

							7.3Power and reception
Power
Product  specifications are  subject to change without notice.  For more
specification  details of  this  product see  www.philips.com/support.
Power
• Mains power :  AC  220-240V  +/ -10%
• Ambient temperature :  5°C to  35°C
• Standby power consumtion  :  < 0.15W
• Power saving features  :  Light sensor, Eco  mode, Picture mute (for
radio),  Auto  switch-off  timer, Eco  settings menu.
Reception
• Aerial  input :  75 ohm coaxial  (IEC75)
• Satellite  aerial input :  75 ohm F -type
• TV  system  :  DVB  COFDM 2K/8K
• Video playback :  NTSC,  SECAM,  PAL
• DVB  :  DVB  Terrestrial*, DVB -T MPEG4*, DVB -C  MPEG4*, DVB -S
MPEG4 HD, MHEG, DVB -S HD+ support (Astra) - (* see selected
countries  on  the  TV  typeplate)
• DVB  video/audio support :  ISO/IEC 13818-2,  ISO/IEC 13818-3
• QPSK demodulation  :  DVB -S2 MPEG4 (EN300307)
• Reed-Solomon decoder  support :  complies  to  EN  300421
• Tuner  bands :  Hyperband, S-Channel,  UHF,  VHF
• Preset for  satellites  :  Astra (19.2°E), Astra (23.5  °E), Astra (28.2  °E),
Hotbird  (13.0  °E), TürkSat  (42.0  °E)
• LNB  :  1 to  4 LNBs supported, Band selection  22 kHz, LNB  current
300 mA  max,  Polarity selection  14/18V, Tone  burst mode
• Input frequency  range :  950 to  2150 MHz
• Input level  range :  25 to  65 dBm
• Symbol rate :  2 to  45 Msymbols (SCPC and  MCPC)
Specifications /  Power and  reception89
 
						

							7.4Display and sound
Display  /  Picture
• Diagonal  size  :  147cm  /  58
• Picture enhancement :
- Perfect  Pixel  HD Engine
- LED  Pro
- 400Hz  Clear  LCD*
• Display type :  LCD Full HD, 2D segmented LED  backlight
• Panel  resolution :  2560 x 1080p
• Color  processing  :  2250 trillion  colors 17bit RGB
• Brightness  :  500 cd/m2
• Dynamic contrast :  10.000.000:1
• Response  time (typical)  :  0,5  (BEW equiv.)  ms
* 400Hz  Clear  LCD :  displays  400 scenes per second by  combining
advanced  200Hz  technology with  scanning backlight @ 50%
dutycycle.
Sound
• Output  power (RMS) :  2 x 15W
• Dolby Digital Plus, Dolby Pulse  - Dolby and  the  double-D symbol
are registered trademarks  of  Dolby Laboratories.
• Speaker types :  2 dome tweeters,  2 woofers
90Specifications /  Display and  sound