Philips 273e3sb User Manual

							29
China RoHS 
The People's Republic of China released a 
regulation	called	"Management	Methods	for	
Controlling Pollution by Electronic Information 
Products" or commonly referred to as China 
RoHS.	All	products	including	CRT	and	LCD	
monitor which are produced and sold for China 
market have to meet China RoHS request.
环保使用期限 
此标识指期限(十年),电子信息产品中含有的
有毒有害物质或元素在正常使用的条件下不
会发生外泄或突变,  电子信息产品用户使用该
电子信息产品不会对环境造成严重污染或对
其人身、 财产造成严重损害的期限．
Ergonomie Hinweis (nur Deutschland)
Der 	von 	uns 	geliefer te 	Farbmonitor 	entspricht 	den	
in der "Verordnung über den Schutz vor Schäden 
durch Röntgenstrahlen" festgelegten Vorschriften. 
Auf	der	Rückwand	des	Gerätes	befindet	sich	
ein	 Aufkleber, 	der	auf	die	Unbedenklichkeit	der	
Inbetriebnahme hinweist, da die Vorschriften über 
die	Bauar t	von	Störstrahlern	nach	 Anlage	III	¤	5	
Abs.	4	der	Röntgenverordnung	erfüllt	sind. 	
Damit	Ihr	Monitor	immer	den	in	der	Zulassung	
geforder ten Wer ten entspricht, ist darauf zu 
achten, daß 
1.	 Reparaturen	nur	durch	Fachpersonal		
 durchgeführ t werden. 
2.  nur original-Ersatzteile verwendet werden. 
3.  bei Ersatz der Bildröhre nur eine    
  bauar tgleiche eingebaut wird. 
Aus 	ergonomischen 	Gründen 	wird 	empfohlen, 	die Grundfarben Blau und Rot nicht auf dunklem Untergrund  zu  verwenden  (schlechte  Lesbarkeit und	erhöhte 	Augenbelastung 	bei 	zu 	ger ingem	Zeichenkontrast	wären	die	Folge). 	Der  arbeitsplatzbezogene  Schalldruckpegel  nach DIN	45	635	beträgt	70dB	(A)	oder	weniger. 	
ACHTUNG:	BEIM	AUFSTELLEN	DIESES	GERÄTES	DARAUF	ACHTEN, 	DAß	NETZSTECKER	UND	NETZKABELANSCHLUß	LEICHT	ZUGÄNGLICH	SIND. 	

5. Regulatory Infomation  
						

							30
6. Customer care and warranty
Customer Care & Warranty
PLEASE	SELECT	 YOUR	COUNTRY/AREA	
TO	REVIEW	DETAILS	OF	 YOUR	WARRANTY	
COVERAGE
WESTERN EUROPE  
Austria	/	Belgium	/	Denmark	/	France	/	Germany	/	
Greece	/	Finland	/	Ireland	/	Italy	/	
Luxembourg / the Netherlands / Norway / 
Por tugal / Sweden / Switzerland / Spain / 
United Kingdom / Poland
CENTRAL AND EASTERN EUROPE region  
Czech Republic / Hungar y / Russia / Slovakia / 
Slovenia / Turkey/ Romania/ Bulgaria/ Ukraine/ 
Baltic’s/Belarus/ Croatia/ Estonia/ Latvia/ Lithuania/ 
Serbia	&	Montenegro
LATIN AMERICA
Argentina	/	Brasil
NORTH AMERICA 
Canada	/	USA
PACIFIC
Australia	/	New	Zealand
ASIA 
China	/	Hong	Kong	/	Macau/	India	/	Indonesia	/	
Korea	/ 	Malaysia 	/ 	Pakistan 	/ 	Philippines 	/ 	Singapore	
/ Taiwan / Thailand / Vietnam
AFRICA 
South	 Africa
MIDDLE EAST 
United	 Arab	Emirates/	Israel
Your Philips Warranty conditions for Western 
Europe per 1st of January 2011
Dear Customer,Thank you for purchasing this Philips 
monitor.
All	Philips	monitors	are	designed	
and manufactured to high standards 
and deliver high-quality performance, 
ease of use and ease of installation. 
Should you encounter any difficulties 
while installing or using this product, 
please contact the Philips helpdesk 
directly to benefit from your Philips 
Warranty conditions. This ser vice 
warranty entitles you to get a 
solution depending on the model you 
purchased when your monitor turns 
out to be faulty or defective. 
What is covered? 
The Philips West European Warranty applies 
within	Andorra, 	Austria, 	Belgium, 	Cyprus,	
Denmark, 	France,	Germany, 	Greece,	Finland,	
Ireland,	Italy,	Liechtenstein, 	Luxembourg,	Monaco,	
the Netherlands, Norway, Poland, Por tugal, 
Sweden, Switzerland, Spain and the United 
Kingdom and only for monitors originally designed, 
manufactured, approved and/or authorized for 
usage within these countries.
Warranty coverage begins as from the day you 
buy your monitor and be ser viced in case of 
defects provided for under the warranty coverage 
for a warranty period of 24 months for Philips C, E, 
T, V, and X models and for models B, P and S we 
give	36	months. 	Your	original	purchase	document	
is your proof for the purchase day, so keep this 
carefully stored and available when a warranty 
ser vice is requested.

6. Customer care and warranty  
						

							31
For	the	C,E,T,	V	and	X	models, 	your	monitor	will	
be picked-up at your address, repaired in our 
Cer tified Ser vice Center and Return back to your 
address within 7 working days after it’s picked up. 
If no Repair can be fulfilled within 10 working days 
after the unit is picked up then a replacement 
monitor of at least an equivalent monitor will be 
shipped to you. 
The swap monitor remains yours and Philips 
keeps	the	defective/original	monitor. 	For	the	swap	
monitor the warranty period remains equal to 
that of your original monitor, being 24 months as 
from the purchase date of your original monitor
 
For	the	B,	P	and	S	models, 	your	monitor	will	be	
swapped by at least an equivalent monitor in 
case of defects provided for under the warranty 
coverage. Its Philips aim to exchange the swap 
unit within 48 hours after the request for ser vice 
however for remote areas like Island or other 
geographically difficult to reach area, its Philips aim 
to have an exchange time within 72 hours.
The swap monitor remains yours and Philips 
keeps	the	defective/original	monitor. 	For	the	swap	
monitor the warranty period remains equal to 
that of your original monitor, being 36 months as 
from the purchase date of your original monitor.
What is excluded?
The Philips Warranty applies provided the 
product is handled properly for its intended use, 
in accordance with its operating instructions and 
upon presentation of the original invoice or cash 
receipt, indicating the date of purchase, dealer's 
name and model and production number of the 
product.
The	Philips	Warranty	may	not	apply	if:
•	 The	documents	have	been	altered	in	any	way	
or made illegible; 
•	 The	model	or	 production	number	on	the	
product has been altered, deleted, removed or 
made illegible; 
•	 Repairs	or	product	modifications	and	
alterations have been executed by unauthorized 
ser vice organizations or persons; 
•	 Damage	is	caused	by	accidents	including	but	
not limited to lightning, water or fire, misuse or 
neglect; 
•	 Reception	problems	caused	by	signal	
conditions or cable or antenna systems outside 
the unit; 
•	 Defects	caused 	by	abuse	or	misuse	of	the	
monitor ;
•	 Product	requires 	modification 	or 	adaptation 	to	
enable it to comply with local or national technical 
standards, which apply in countries for which the 
product was not originally designed, manufactured, 
approved and/or authorized. Therefore always 
check whether a product can be used in a specific 
countr y.
•		Note	that	products	that	are	not	originally	
designed, manufactured, approved and/or 
authorized for usage within the Philips countries, 
do	not	apply	to	the	Philips	F1rst	Choice	 Warranty.	
In these cases the Philips global warranty terms 
are valid.
Just a click away
In case of any problems, we advise you to read the 
operating	instructions	carefully	or	go	to	the	http://
www.philips.com/suppor t website for additional 
suppor t. 
Just a phone call away
In order to avoid unnecessar y inconvenience, 
we advise you to read the operating instructions 
carefully	or	go	to	the	http://www.philips.com/
suppor t website for additional suppor t before 
contacting the Philips helpdesk.
To solve your problem quickly, please prepare 
the following details before contacting the Philips 
helpdesk:
•	 Philips	type	number
•	 Philips	serial	number
•	 Purchase	date	 (copy	of	purchase	may	be		
      required)
•	 PC	environment	Processor :

6. Customer care and warranty  
						

							32
 o CPU and Graphic card name and driver 
         version 
  o Operating system 
	 o	Application	being	used	
•	 Other	cards	installed
Having	the	following	information	available	will	also	help	speed	up	the	process:
•	 Your	proof	of	purchase	indicating: 	date	of	purchase,	dealer	name,	model	and	product	serial	number.
•	 The	full	address	to	which	the	faulty	monitor	has	to	be	collected	and	 the	good	model	should	be	
delivered.
Philips' customer help desks are located worldwide. Click here to access the Contact Information.
Or	you	can	reach	us	via:
Website:	http://www.philips.com/suppor t
Contact	Information	for	 West	European	region:
Germany+4901803 386 853€0,09
United Kingdom+440207 949 0069Local call tariff
Ireland+35301 601 1161Local call tariff
Spain+34902 888 785 €0,10
Finland+35809 2290 1908Local call tariff
France+33082161 1658€0,09
Greece+3000800 3122 1223Free	Of	Charge
Italy+39840 320 041€0,08
Netherlands+310900 0400 063€0,10
Denmark+453525 8761Local call tariff
Norway+472270 8250Local call tariff
Sweden+4608 632 0016Local call tariff
Poland+480223491505Local call tariff
Austria+430810 000206€0,07
Belgium„32078 250851€0,06
Luxembourg+35226 84 30 00Local call tariff
Por tugal+3512 1359 1440Local call tariff
Switzerland+4102 2310 2116Local call tariff

6. Customer care and warranty  
						

							33
Your	Guarantee	in	Central	and	Eastern	Europe
Dear Customer, 
Thank you for purchasing this Philips monitor.
All	Philips	monitors	are	designed	and	
manufactured to high standards and deliver high-
quality performance, ease of use and ease of 
installation. Should you encounter any difficulties 
while installing or using this product, please contact 
the Philips helpdesk directly to benefit from your 
Philips Warranty conditions. This ser vice warranty 
entitles you to get a solution depending on the 
model you purchased when your monitor turns 
out to be faulty or defective. 
What is covered?
This Philips Guarantee in Central and Eastern 
Europe applies within Czech Republic, Hungar y, 
Russia, Slovakia, Slovenia,  Turkey, Romania, Bulgaria, 
Ukraine,	Baltic	states, 	Serbia	&	Montenegro	and	
Croatia and only for monitors originally designed, 
manufactured, approved and/or authorized for 
usage within these countries. 
Warranty coverage begins as from the day you 
buy your monitor and be ser viced in case of 
defects provided for under the warranty coverage, 
for a warranty period of 24 months for Philips C, 
E, T, V, and X models and for models B, P and S we 
give	36	months. 	Your	original	purchase	document	
is your proof for the purchase day, so keep this 
carefully stored and available when a warranty 
ser vice is requested.
Depending on your region you can deliver your 
monitor to the address of our Cer tified Ser vice 
Center or your monitor will be picked-up at your 
address. 	After	the	monitor	is	repaired	you	can	pick	
him up or it will be returned back to your address 
within 10 working days star ted when the defect 
units arrived in our ser vice center. 
If no Repair can be fulfilled within 10 working days 
after the unit is picked up then a replacement 
monitor of at least an equivalent monitor will be 
given to you.
The replacement monitor remains yours and 
Philips	keeps	the	defective/original	monitor. 	For	
the replacement monitor the warranty period 
remains equal to that of your original monitor.
What is excluded? 
The Philips guarantee applies provided the 
product is handled properly for its intended use, 
in accordance with its operating instructions and 
upon presentation of the original invoice or cash 
receipt, indicating the date of purchase, dealer's 
name and model and production number of the 
product. 
The	Philips	guarantee	may	not	apply	if:
•	 The	documents	have	been	altered	in	any	way	
or made illegible; 
•	 The	model	or	production	number	on	the	
product has been altered, deleted, removed or 
made illegible; 
•	 Repairs	or	product	modifications	and	
alterations have been executed by unauthorized 
ser vice organizations or 
   persons; 
•	 Damage	is	caused	by	accidents	including	but	
not limited to lightning, water or fire, misuse or 
neglect. 
•	 Reception	problems	caused	by	signal	
conditions or cable or antenna systems outside 
the unit; 
•	 Defects	caused 	by	abuse	or	misuse	of	the	
monitor ; 
•	 Product	requires 	modification 	or 	adaptation 	to	
enable it to comply with local or national technical 
standards, which apply in countries for which the 
product was not originally designed, manufactured, 
approved and/or authorized. Therefore always 
check whether a product can be used in a specific 
countr y.

6. Customer care and warranty  
						

							34
WHO IS COVERED?
You	must	have	proof	of	purchase	to	receive	
warranty	ser vice.	A	sales	receipt	or	other	
document showing that you purchased the 
product	is	considered	proof	of	purchase. 	Attach	it	
to this owner's manual and keep both nearby. 
WHAT IS COVERED?
Warranty coverage begins the day you buy your 
product. 	For	two	years	thereafter, 	all	par ts	will	be	
repaired	or	replaced,	and	labor	is	free.	After	two	
years from the day of purchase, you pay for the 
replacement or repair of all par ts, and for all labor 
charges.
All	par ts, 	including	repaired	and	replaced	par ts, 	
are covered only for the original warranty period. 
When the warranty on the original product 
expires, the warranty on all replaced and repaired 
products and par ts also expires. 
WHAT IS EXCLUDED?
Your	warranty	does	not	cover :	
labor charges for installation or setup of the 
product, adjustment of customer controls on 
the product, and installation or repair of antenna 
systems outside of the product. 
product repair and/or par t replacement because 
of misuse, accident, unauthorized repair or other 
cause not within the control of Philips Consumer 
Electronics. 
reception problems caused by signal conditions or 
cable or antenna systems outside the unit. 
a product that requires modification or adaptation 
to enable it to operate in any countr y other 
than the countr y for which it was designed, 
manufactured, approved and/or authorized, or 
repair of products damaged by these modifications.
incidental or consequential damages resulting 
from the product. (Some states do not allow the 
exclusion of incidental or consequential damages, 
so the above exclusion may not apply to you. 
This includes, but is not limited to, prerecorded 
Please note that the product is not defective under this  guarantee  in  the  case  where  modifications become  necessar y  in  order  for  the  product  to comply  with  local  or  national  technical  standards which  apply  in  countries  for  which  the  product was  not  originally  designed  and/or  manufactured. Therefore always check whether a product can be used in a specific countr y.
Just a click awayIn case of any problems, we advise you to read the operating  instr uctions  manual  or  your  warranty card  carefully  or  go  to  the  www.philips.com/suppor t website for additional suppor t. 
Just a phone call away You	need 	to 	check 	your 	official 	war r anty 	card	delivered  to  you  at  your  day  of  purchase  for  the nearest  contact  details  of  your  authorized  ser vice contact. In  case  not  available  please  check  your  countr y contact showing below.
In  order  to  avoid  unnecessar y  inconvenience , we  advise  you  to  read  the  operating  instructions c a r e f u l l y   b e f o r e   c o n t a c t i n g   o u r   d e a l e r s   o r Information Centers.
I n   c a s e   yo u r   P h i l i p s   p r o d u c t   i s   n o t   wo r k i n g cor rectly  or  is  defective ,  please  contact  your Philips  dealer  or  directly  the  Philips  Ser vice  and Consumer Information Centers.
Website: 	http://www.philips.com/suppor t

6. Customer care and warranty  
						

							35
material, whether copyrighted or not copyrighted.) 
the model or production number on the product 
has been altered, deleted, removed or made 
illegible.  
Where IS SERVICE AVAILABLE?
Warranty ser vice is available in all countries 
where the product is officially distributed by 
Philips Consumer Electronics. In countries where 
Philips Consumer Electronics does not distribute 
the product, the local Philips ser vice organization 
will attempt to provide ser vice (although there 
may be a delay if the appropriate spare par ts and 
technical manual(s) are not readily available). 
Where CAN I GET MORE INFORMATION?
For	more	information,	contact	the	Philips	
Customer Care Center by calling (877) 835-1838 
(U.S.A.	customers	only)	or	(919)	573-7855. 	
Before Requesting Service...
Please check your owner's manual before 
requesting	ser vice.	Adjustments	of	the	controls	
discussed there may save you a ser vice call. 
TO	GET	 WARRANTY	SERVICE	IN	U.S.A., 	
PUERTO	RICO	OR	U.S.	VIRGIN	ISLANDS...
Contact the Philips Customer Care Center phone 
number listed below for product assistance and 
procedures	for	ser vicing: 	
Philips Customer Care Center 
(877) 835-1838 or (919) 573-7855
(In	U.S.A.,	Puer to	Rico	and	U.S. 	Virgin	Islands, 	all	
implied warranties, including implied warranties 
of merchantability and fitness for a par ticular 
purpose, are limited in duration to the duration 
of this express warranty. But, because some states 
do not allow limitations on how long an implied 
warranty may last, this limitation may not apply to 
you.)
TO GET WARRANTY SERVICE IN CANADA...
Please	contact	Philips	at: 	
(800) 479-6696 
Two years free par ts and two years free labor will 
be provided at Philips Canada depot or any one 
of its authorized ser vice centers. 
(In Canada, this warranty is given in lieu of all other 
warranties. No other warranties are expressed 
or implied, including any implied warranties of 
merchantability or fitness for a par ticular purpose. 
Philips is not liable under any circumstances for any 
direct, indirect, special, incidental or consequential 
damages, howsoever incurred, even if notified of 
the possibility of such damages.) 
REMEMBER...	Please	record	the	model	and	serial	
numbers found on the product below. 
MODEL	#	______________________________	
SERIAL	#	_______________________________
This	warranty	gives	you	specific	legal	rights. 	You	
may have other rights which var y from state/
province to state/province.

6. Customer care and warranty  
						

							36
Before contacting Philips, please prepare the 
following details so we can solve your problem 
quickly. 
 . Philips type number
 . Philips serial number 
 . Purchase date (copy of purchase may be   required) 
 . PC	environment	Processor : o CPU and Graphic card name and driver  
    version 
 o Operating system 
 o	 Application	being 	used
 . Other cards installed Having the following information available  
	 will	also	help	speed	up	the	process: 	
 . Your	proof	of	purchase	indicating:	date	of		 purchase, dealer name, model and product  
 serial number. 
 . The full address to which the swap model   should be delivered.
Just a phone call away
Philips’ customer help desks are located 
worldwide. Within the U.S. you can contact Philips 
customer	care	Monday-Friday	from	8:00	 AM-
9:00	PM	Eastern	Time	(ET)	and	on	Saturdays	from	
10:00	AM-5:00	PM	ET	hrs	by	using	one	of	the	
contact phone numbers.
For	more	information	on	this	and	more	great	
Philips	products	visit	our	website	at:
Website: 	http://www.philips.com
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product 
which has been designed and manufactured to the 
highest quality standards. 
If, unfor tunately, something should go wrong with 
this product Philips guarantees free of charge labor 
and replacement par ts irrespective of the countr y 
where it is repaired during a period of 12 months 
from date of purchase. This international Philips 
guarantee complements the existing national 
guarantee obligations to you of dealers and Philips 
in the countr y of purchase and does not affect 
your statutor y rights as a customer.
The Philips guarantee applies provided the 
product is handled properly for its intended use, 
in accordance with its operating instructions and 
upon presentation of the original invoice or cash 
receipt, indicating the date of purchase, dealer's 
name and model and production number of the 
product.
The	Philips	guarantee	may	not	apply	if:
•	 the	documents	have	been	altered	in	any	way		
 or made illegible; 
•	 the	model	or	production	number	on	the		
 product has been altered, deleted, removed  
 or made illegible; 
•	 repairs	or	product	modifications	and		
 alterations have been executed by    
 unauthorized ser vice organizations or  
 persons; 
•	 damage	is	caused	by	accidents	including	but		
 not limited to lightning, water or fire, misuse  
 or neglect. 
Please note that the product is not defective under 
this guarantee in the case where modifications 
become necessar y in order for the product to 
comply with local or national technical standards 
which apply in countries for which the product 
was not originally designed and/or manufactured. 

6. Customer care and warranty  
						

							37
Therefore always check whether a product can be 
used in a specific countr y.
In case your Philips product is not working 
correctly or is defective, please contact your Philips 
dealer. In the event you require ser vice whilst in 
another countr y a dealer address can be given to 
you by the Philips Consumer Help Desk in that 
countr y, the telephone and fax number of which 
can be found in the relevant par t of this booklet.
In order to avoid unnecessar y inconvenience, 
we advise you to read the operating instructions 
carefully before contacting your dealer. If you have 
questions which your dealer cannot answer or 
any related question please contact the Philips 
Consumer	Information	Centers	or	via:
Website:	http://www.philips.com
Eastern Europe
BELARUS
IBA
Technical	Center	of	JV	IBA	
M.	Bogdanovich	str. 	155	
BY	-	220040	Minsk	
Tel:	+375	17	217	33	86
Ser vice.BY
Petrus Brovky st. 19 – 101-B
220072, 	Minsk
Belarus
BULGARIA
LAN	Ser vice
140,	Mimi	Balkanska	Str.
Office center Translog
1540 Sofia, Bulgaria
Tel:	+359	2	960	2360
www.lan-ser vice.bg
CZECH	REPUBLIC
A-Suppor t
General Consumer Information Center 
800 100 697
CROATIA
Renoprom d.o.o.
Ljubljanska 4,
Sv. Nedjelja,10431
Croatia 
Tel:	+385	1	333	0974
ESTONIA
FUJITSU	SERVICES	OU
Akadeemia	tee	21G
EE-12618 Tallinn
Tel:	+372	6519900
www.ee.invia.fujitsu.com
HUNGARY	
Serware Szer viz
Vizimolnár u. 2-4
HU - 1031 Budapest 
Tel:	+36	1	2426331
Email: 	[email protected]
www.serware.hu
Profi Ser vice Center Ltd.
123 Kulso-Vaci Street,
H-1044 Budapest (Europe Center)
Hungar y
Tel:	+36	1	814	8080	
[email protected]
LATVIA
Ser viceNet LV
Jelgavas iela 36
LV - 1055 Riga,
Tel:	+371	7460399
Email: 	ser viss@ser vicenet.lv
LITHUANIA
Ser viceNet LT
Gaiziunu G. 3
LT	-	3009	KAUNAS
Tel:	+370	7400088
Email: 	ser visas@ser vicenet.lt
www.ser vicenet.lt

6. Customer care and warranty  
						

							38
ROMANIA
Blue Ridge Int'l Computers SRL
115,	Mihai	Eminescu	St., 	Sector	2
RO - 020074 Bucharest
Tel:	+40	21	2101969
SERBIA	&	MONTENEGRO
Kim Tec d.o.o.
Viline vode bb, Slobodna zona 
Beograd L12/3
11000 Belgrade
Serbia 
Tel. +381 11 20 70 684
SLOVAKIA
General Consumer Information Center 
0800004551
Datalan Ser visne Stredisko
Puchovska 8
SK - 831 06 Bratislava 
Tel:	+421	2	49207155
Email: 	ser [email protected]
SLOVENIA
PC	HAND	
Brezovce 10 
SI - 1236 Trzin 
Tel:	+386	1	530	08	24
Email: 	ser [email protected]
RUSSIA
CPS
18, Shelepihinskaya nab. 
123290	Moscow	
Russia 
Tel. +7(495)797 3434
TURKEY
See warranty card for local suppor t
Central	 Turkey:
Tecpro
Telsizler	Mah. 	10
Kagithana, Istanbul, Turkey
Tel:	+90	212	444	4	832
UKRAINE
Comel
Shevchenko street 32
UA	-	49030	Dnepropetrovsk
Tel:	+380	562320045
www.csp-comel.com LLC Topaz Company 
Topaz-Ser vice Company, 
Mishina	str. 	3,	
Kiev 
Ukraine-03151
Tel: 	+38	044	245	73	31
In order to avoid unnecessar y inconvenience, 
we advise you to read the operating instructions 
carefully before contacting your dealer. If you have 
questions which your dealer cannot answer or 
any related question please contact the Philips 
Consumer	Information	Centers	or	via:
Website: 	http://www.philips.com
Latin	America
TO	GET	 WARRANTY	 SERVICE	IN	ARGENTINA	
and	BRAZIL.
Please	contact	Philips	at: 	
Brazil	:	
Consumer	care	number	: 	0800-7254101
E-mail	address	:	CIC [email protected]
Monday	to	Friday: 	
8:00am	-	8:00pm
Argentina	:	
Consumer	care	number	: 	0800	3330	856
E-mail	address	:	CIC [email protected]
Monday	to	Friday: 	
8:00am	-	8:00pm
BRAZIL
Company	:	See	ASP-BRZ
Address	: 	Rod.	Anhanguera, 	Km	49	Pista	Sul	-	
Bairro:	Terra	Nova	-	Jundiaí/SP	
          CEP 13210-877 – Brasil
Tel: 	55	11	4531-8438
Email: 	[email protected]	

6. Customer care and warranty