Pcs Phone Samsung I500 User Guide
Here you can view all the pages of manual Pcs Phone Samsung I500 User Guide. The Samsung manuals for Phone are available online for free. You can easily download all the documents as PDF.
Page 171
Section 2: Understanding Your Phone 2R: Troubleshooting 168 Settings Chart Notes: 1. To recover any changed settings, the user must perform a HotSync after making custom changes. Then perform a HotSync where HotSync manager is set to Handheld overwrites desktop. 2.If Data is lost or hard reset is performed, the user must perform a HotSync with the HotSync manager set to recover settings. *This setting is not saved in the Palm file when a HotSync is performed, but is saved in the native phone...
Page 172
Section 2: Understanding Your Phone 2R: Troubleshooting 169 Common Problems This guide contains common solutions to problems that may arise when operating your i500. Please look over the following list of solutions before calling PCS Customer Solutions. HotSync Question: I occasionally see an error message when HotSync starts up that says that Com port X is not available or the Com port setting changes when I plug the i500s USB port into my system. Answer: There are additional USB drivers that were...
Page 173
Section 2: Understanding Your Phone 2R: Troubleshooting 170 Question: I cannot perform a HotSync operation with Palm Desktop version 4.0 installed? Answer: PalmTM Desktop 4.0 was only released a short time before being upgraded to version 4.1. You MUST use Palm Desktop ver 4.1 with the i500. This software fixed numerous issues. You can download the software from http://www.palm.net or install from the distribution CD. To install the Palm Desktop 4.1 software: 1.Close any HotSync or Palm Desktop...
Page 174
Section 2: Understanding Your Phone 2R: Troubleshooting 171 for access to their mail servers. If this is the case, you may not be able to access your email. Sprint has personal and enterprise editions of their Business Connection software, which provides a client that will allow you to access your MS-Outlook (and some other email clients) directly from your i500. Information and downloads of these clients are available on the Sprint website at http://www.sprintpcs.com. If you dont have any of the...
Page 175
Section 2: Understanding Your Phone 2R: Troubleshooting 172 To perform a HotSync with the device and Desktop Holder with no Travel Charger power connected: 1.Place the device into the Desktop Holder. 2.Tap to view the Applications menu. 3.Tap the HotSync icon . 4.Make sure that Cradle/Cable is listed and tap to perform the HotSync operation. Question: I have connected all cables, supplied power to the Desktop Holder using the Travel Charger, and installed the required software, but I cannot...
Page 176
Section 2: Understanding Your Phone 2R: Troubleshooting 173 Question: I have PocketMirror installed, but I still cannot get my Microsoft Outlook information to HotSync? Answer: Open Microsoft Outlook, click on the View drop down menu, and select Folder List. Locate and click on the PocketMirror folder. Delete the contents in this folder and then perform the HotSync operation again. Fatal Errors Question: I am receiving “Fatal Errors” when using the i500? Answer: When you receive a fatal error...
Page 177
Section 2: Understanding Your Phone 2R: Troubleshooting 174 USB Problems Question: I occasionally see an error message when HotSync starts up that says that Com port X is not available or the Com port setting changes when I plug the i500s USB port into my system. Answer: There are additional USB drivers that were installed when you went through the setup from the i500 distribution CD for the Samsung USB Composite Device and the Samsung CDMA modem. These drivers are not actually used during HotSync...
Page 178
Section 2: Understanding Your Phone 2R: Troubleshooting 175 Question: I plugged in my USB cable while Windows was booting up and I cannot perform a HotSync? Answer: If the cable was plugged in while Windows was booting up, there is a chance that the USB bus was being scanned before the cable was connected. Later on when the bus was scanned again, it noticed that the new device was present and added it to the list of devices. This may cause unreliable results or behavior. Unplug the cable and reboot...
Page 179
Section 2: Understanding Your Phone 2R: Troubleshooting 176 Operating Systems Question: Can I set up new entries or modify the existing entry in the Palm OS® Network Panel? Answer: NO! Access to the Internet is via the PCS Vision network; the setup/configuration in the PCS Network Panel entry should not be modified in any way, or else you may no longer be able to access the network. Please note that if you change your Vision password on the Sprint Website, the password in the Network Panel is...
Page 180
Section 2: Understanding Your Phone 2R: Troubleshooting 177 Question: I am having problems when trying to install a USB device or a USB device is not recognized. Answer: Depending on the Windows version being used, you may or may not see a window display when you plug in the USB interface cord. If the USB cradle was plugged in before the drivers were installed, you must remove the incorrect driver. To make sure that there are no problems, you must look at the system devices to make sure that there...