Panasonic Wireless Camera, Monitoring System Bl-wv10a Operating Instructions

							15 Error Messages
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Standard Operation Mode Error Messages
Error MessageCauses and Solutions
Incorrect  security  code. This error is displayed if the security code entered 
to enter the [General Setup] or [Camera Setup] 
screens in incorrect.
• Enter the correct security code. If you've 
forgotten it, press the FACTORY DEFAULT 
RESET button to reset the device and re-
register the camera using Quick Setup.
Cannot connect
to camera.This error is displayed when the camera cannot 
be accessed.
• Check the camera's power and connections 
and its IP address as displayed in the Camera 
Settings.
• If using wireless cameras, refer to the wireless 
communications information on page 6.
Cannot communicate with 
the camera.This error is displayed when the camera cannot 
be accessed.
• Check the camera's power and connections 
and its IP address as displayed in the Camera 
Settings.
• If using wireless cameras, refer to the wireless 
communications information on page 6.
Settings could not be 
saved.This error is displayed if a camera's access is lost 
when changing local camera settings.
• Check the camera's power and connections 
and its IP address as displayed in the Camera 
Settings.
This error can also be displayed if unusable 
characters were used to register a camera name 
for preset registration or local camera settings.
• Register using appropriate characters.
Enter a name for the 
Preset.This error appears if, during preset registration, 
the registered name field is left blank.
• Enter a preset registered name. 
						

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142
The timer could not be set 
because the recording 
start and end time are the 
same. Set a different start 
or end time.This error is displayed if the start and end times 
during Timer Recording Setup are identical.
• There must be a difference of at least one 
minute between start and end times.
The timer could not be set 
because the recording 
time overlaps with another 
timer. Set a different start 
and/or end time.This error is displayed during Timer Recording 
Setup if the day and time are identical to those of 
a previously set timer recording.
• Reset using different specifications for the 
recording.
To use the sensor, 
first enter the 
Administrator 
user name and password 
on this camera's [User 
Info] screen.This error appears if the ID and password 
required for sensor use for remote cameras are 
different than those of the administrator.
• Enter the administrator name and password 
in the [User Info] screen.
No camera name entered. This error appears when either the Image 
Confirm or Register button is pressed before 
entering a camera name when newly registering 
remote cameras.
• Enter a camera name.
The IP address and port 
are not set.This error appears when either the Image 
Confirm or Register button is pressed before 
entering a camera address when newly 
registering remote cameras.
• Enter a camera address.
There was a recording 
error.This error appears if for some reason, during 
standard recording, the signal from a camera is 
lost.
• Make sure camera monitoring is possible, 
then try recording again.
Error MessageCauses and Solutions 
						

							15 Error Messages
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This sensor is used for 
timer recording.
Set Sensor Alert to [-] on 
the [Camera Sensors] 
screen.This error appears when you attempt to disable a 
remote camera's sensor when that camera has 
been set for Sensor Alert.
• Turn off Sensor Alert in the Sensor Alert 
Camera Settings.
This error may also appear when you attempt to 
erase a camera that has been set for Sensor 
Alert.
• Turn off Sensor Alert in the Sensor Alert 
Camera Settings.
This camera is used for 
sensor recording.
Turn off the record 
program.This error appears when you attempt to disable a 
remote camera's sensor when that camera has 
been set for timer recording using continuous 
sensor recording.
• Deselect the camera chosen for continuous 
sensor recording or re-do the settings with a 
different camera.
This camera is used for 
timer recording.
Turn off the record 
program.This error appears when you attempt to disable a 
remote camera's sensor when that camera has 
been set for timer recording using the sensor.
• Change the timer recording settings or erase 
them.
This sensor is used for 
sensor recording.
This camera is used for 
timer recording.
Turn off the record 
program.This error appears when you attempt to disable a 
remote camera's sensor when that camera is 
either being configured for continuous sensor 
recording or else has been set for timer recording 
using the sensor.
• Deselect the camera chosen for continuous 
sensor recording or re-do the settings with a 
different camera. You can also change the 
timer recording settings or erase them.
This camera is used for 
sensor recording.
Turn off the record 
program.This error appears when you attempt to erase a 
camera that is being configured for continuous 
sensor recording. 
• Deselect the camera chosen for continuous 
sensor recording or re-do the settings with a 
different camera.
Error MessageCauses and Solutions 
						

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144
Automatic Display Mode Error MessagesThis camera is used for 
timer recording.
Turn off the record 
program.This error appears when you attempt to erase a 
camera being used for a timer recording. 
• Erase the timer recording settings.
This camera is used for 
sensor recording.
This camera is used for 
timer recording.
Turn off the record 
program.This error appears when you attempt to erase a 
camera being set for continuous sensor recording 
or set for timer recording. 
• Deselect the camera chosen for continuous 
sensor recording or re-do the settings with a 
different camera. You can also change the 
timer recording settings or erase them.
Error MessageCauses and Solutions 
						

							15 Error Messages
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SD Memory Card Error Messages
Error MessageCauses and Solutions
Sequential Display mode 
is active.
Set mode switch on back 
of unit to [NORMAL], then 
turn unit off/on.This error is displayed when the remote control is 
used during Automatic Display Mode.
• Set the mode switch on the back of the device 
to Normal and turn the power on again.
Error MessageCauses and Solutions
SD Memory Card is 
locked.
Unlock the SD Memory 
Card and try again.This error is displayed when an SD memory 
card's write-protection is on.
• Turn the write-protection off.
No SD Memory Card.
Insert card and try again.This error appears if an SD memory card has not 
been inserted.
• Insert an SD memory card.
SD Memory  Card  is  full. This error is displayed if there is no free space on 
the SD memory card.
• Insert a blank SD memory card, or erase 
unneeded data from it.
Cannot use this SD 
Memory Card.This error appears when an SD memory card not 
recognized by the BL-WV10A is used.
• Use a recognizable SD memory card or 
format it using the BL-WV10A (see 
page 120).
Could  not  format. This error appeals when memory card formatting 
fails.
• Re-format the card. If that fails to correct the 
problem, use a different SD memory card. 
						

							15 Error Messages
146
Error Messages from the Basic Setup and Setup Screens
Error MessageCauses and Solutions
Enter at least 6 
characters.
Do you want to go back 
and try again?This error appears when you attempt to use 6 or 
fewer characters to register an administrator 
name, password, FTP account or FTP password.
• Select [Yes] to return to the text panel or 
select [No] to stop inputting text.
The user name and 
password must be 
different.
Do you want to go back 
and try again?This error appears when the same entry is made 
for both the administrator name and password.
• Select [Yes] to return to the text panel or 
select [No] to stop inputting text.
The user name and 
password
must be different.
Do you want to go back 
and try again?This error appears when the same entry is made 
for both the administrator name and password.
• Select [Yes] to return to the text panel or 
select [No] to stop inputting text.
The FTP user name and 
password
must be different.
Do you want to go back 
and try again?This error appears when the same entry is made 
for both the FTP account and password.
• Select [Yes] to return to the text panel or 
select [No] to stop inputting text.
No SSID entered.
Do you want to go back 
and try again?This entry appears when no text was entered in 
the SSID field.
• Select [Yes] to return to the text panel or 
select [No] to stop inputting text.
Restricted character was 
entered.
Do you want to go back 
and try again?This error appears when an attempt was made to 
use invalid characters for the administrator name 
or password.
• Select [Yes] to return to the text panel or 
select [No] to stop inputting text.
This IP address is 
assigned to the
unit. Set a different IP 
address.
Do you want to try again?This error appears when setting up the BL-
WV10A's IP address if the value entered is 
identical to the starting address registered for the 
camera network.
• Select [Yes] to return to the text panel or 
select [No] to stop inputting text. 
						

							15 Error Messages
[For assistance, please call: 1-800-272-7033] 147
Use only hexadecimal 
characters
(0-9, A-F, a-f).
Do you want to go back 
and try again?This error appears when invalid characters are 
used in the encryption keys 1 to 4 setting.
• Select [Yes] to return to the text panel or 
select [No] to stop inputting text.
Enter a key matching the 
length determined by the 
key type.
Do you want to go back 
and try again?This error appears when the length of an entered 
encryption key does not match the specified 
length.
• Select [Yes] to return to the text panel or 
select [No] to stop inputting text.
Error MessageCauses and Solutions 
						

							16 Troubleshooting the BL-WV10A
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16 Troubleshooting the BL-WV10A
16.1 Common Issues
16.2 Television Screen and Images
IssueCauses and Solutions
The unit doesn’t turn on. Is it plugged in correctly?
The remote control 
doesn't work.Are the batteries good and installed correctly?
Is the remote control receptor in direct sunlight?
Is there an obstruction (including colored glass in a 
rack door) between the remote control and the 
receptor?
Is the mode switch on the back of the BL-WV10A set 
to [SEQ. DISP.]?
• Set the mode switch to [NORMAL] and turn 
the power on again.
The remote control 
doesn't turn the TV on.Is the power button for the TV turned on?
Is the correct manufacturer code set for the remote 
control?
The unit doesn’t seem to 
work.Is the power indicator flashing red?
Did the buzzer sound 3 or more times?
Remove the power cord from the AC adaptor and re-
insert it.If this doesn't resolve the problem, contact 
your dealer.
I forgot the administrator 
password and/or security 
code.Reset the BL-WV10A to its default settings.
• With the power on, press and hold the 
FACTORY DEFAULT RESET button at the 
back of the BL-WV10A with a paper clip tip or 
similar object for 3 seconds.
IssueCauses and Solutions
No image appears. Check the video cable connection and the TV's 
input mode switch.
The camera image 
doesn't appear.The BL-WV10A cannot access the camera.
• Check the camera's power and connections 
and its IP address as displayed in the Camera 
Settings. If the Ethernet cable is connected 
properly, the LAN indicator will be lit green.
• If using wireless cameras, refer to the wireless 
communications information on page 6. 
						

							16 Troubleshooting the BL-WV10A
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16.3 Recording
The following is displayed:
[There is a problem with 
the unit. Please note the 
error code below and 
contact a Panasonic 
service center for 
servicing.Remove the power cord from the AC adaptor and 
re-insert it.
• If this doesn't resolve the problem, note the 
error code shown on the screen and contact 
your dealer.
The image appears 
stretched horizontally
The image size is odd.Adjust the TV's image mode. (A widescreen 
mode can produce horizontal stretching.)
IssueCauses and Solutions
I can't record anything. Is a recordable SD memory card inserted?
Is an unformatted SD memory card inserted?
Is the SD memory card write-protected?
Is there enough free space on the SD memory 
card? Erase any unneeded data or insert a new 
SD memory card.
Recorded data 
disappeared from the SD 
memory card.
The time displayed for a 
recorded image appears 
as asterisks.Did the power go out, or did a power cable come 
loose during recording?
• This can result in a loss of data or damage to 
the SD memory card. Re-initialize the card or 
use a new one.(Panasonic cannot be held 
liable for data loss or damaged SD memory 
cards.)?
Was an SD memory card removed during 
recording?
• Do not remove the card during recording.
IssueCauses and Solutions 
						

							16 Troubleshooting the BL-WV10A
150
16.4 Timer Recording
16.5 SD Memory Cards
IssueCauses and Solutions
Timer recording doesn't 
work.Are the timer settings correct?
Is the timer indicator lit?
Turn on the timer indicator by pressing the 
[TIMER] button on the remote control.
Is the time set correctly?
Timer recording doesn't 
stop even when I press 
[STOP].To stop timer recording, press [TIMER] on the 
remote control.
IssueCauses and Solutions
I cannot format the card. Is the SD memory card write-protected?
Are you using an incompatible card, e.g., an MMC?