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Panasonic Wifi Phone For Skype Kx Wp1050 Operating Instructions

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Page 211

Useful Information
For assistance, please visit http://www.panasonic.com/help211
Error messages
If the unit detects a problem, one of the following messages is shown on the handset 
display.
Network:
Sign in:
Display messageCause/solution
Networks were not 
found.LMove closer to the base unit or an access point.
LPress {Search} to search for networks again.
LPress {Options} i Select “Add manually” to add 
network manually.
LPress {Options} i Select “Preferred networks” 
to configure preferred networks...

Page 212

Useful Information
212For assistance, please visit http://www.panasonic.com/help
General:
This name is not 
available.
Please select 
another.LThe Skype name you selected is already in use.
LPress {OK} i Select another Skype name.
Display messageCause/solution
Not logged in. 
You need to sign 
in.LYou need to sign in to Skype to use this feature.
LPress {OK} to sign in to Skype.
This feature can 
only be used when 
connected to a 
network. 
Please try again 
later. LYou need to connect to a network to...

Page 213

Useful Information
For assistance, please visit http://www.panasonic.com/help213
Battery:
Contact list:
Making a call:
Display messageCause/solution
Battery or charger 
error occurred. 
Please unplug 
charge cable. 
Press OK to restart 
your device.LBattery or charger error occurred. 
LUnplug charge cable and press {OK} to restart the 
handset.
Battery error 
occurred. 
Press OK to power 
off your device.LBattery error occurred.
LPress {OK} and check your battery.
Display messageCause/solution
This...

Page 214

Useful Information
214For assistance, please visit http://www.panasonic.com/help
Settings:
Software update: 
Invalid number.LEnter the phone number including country code (page 
84).
Display messageCause/solution
InvalidLThe settings you entered are not correct. 
LPress {OK} and enter correctly. 
Handset could not 
register. 
Please try again.LPress {OK} i Press and hold the LOCATOR button 
on the base unit for 4 seconds again until you see the 
LOCATOR indicator on the base unit flashing in green....

Page 215

Useful Information
For assistance, please visit http://www.panasonic.com/help215
Troubleshooting
If problems occur while operating the handset and the base unit, you can refer to the check 
list below. For up-to-date support information, visit http://www.panasonic.com/help. 
Please refer to it along with this guide for troubleshooting.
Base Unit: 
Top Menu: 
ProblemCause/Solution
I do not know the base 
unit IP address. LConfirm the KX-WPA102 icon in My Network Places in 
the Start menu when using...

Page 216

Useful Information
216For assistance, please visit http://www.panasonic.com/help
The Temporary LAN side 
Network setting page is 
displayed.LThe networks on the WAN side and the LAN side 
overlap (page 196).
After clicking [Restart], 
the Top Menu is not 
displayed.LIn the case of AP-DHCP mode or LAN network are 
changed, Top Menu page is not displayed 
automatically. Enter the new base unit IP address in the 
web browser’s address bar.
LWhen you restart the base unit from wireless computer, 
this...

Page 217

Useful Information
For assistance, please visit http://www.panasonic.com/help217
Computer communication:
ProblemCause/Solution
“The system has 
detected a conflict for IP 
address with the system 
having hardware address 
XX:XX:XX:XX:XX:XX” or 
“Another device on your 
TCP/IP Internet, which 
has the physical address 
XX:XX:XX:XX:XX:XX, is 
currently using the same 
IP address 
(XXX.XXX.XXX.XXX). 
Your TCP/IP network 
interface has been shut 
down.” is displayed in the 
dialog box.LTurn off all the...

Page 218

Useful Information
218For assistance, please visit http://www.panasonic.com/help
Base unit Indicators:
ProblemCause/Solution
The WAN Indicator is 
blinking in red.LThe base unit hardware may be defective.
LUnplug the base unit’s AC adaptor. Reconnect the 
adaptor and try again. 
LIf this doesn’t resolve the problem, visit 
http://www.panasonic.com/help 
Then enter model no. KX-WP1050.
The WAN Indicator is 
blinking in amber.LThe base unit firmware may be defective and requires 
an update firmware (page...

Page 219

Useful Information
For assistance, please visit http://www.panasonic.com/help219
Handset:
Battery charge: 
Network connection:
Contact list:The LAN Indicator is off.LCheck that the base unit and the computer are 
connected properly.
LCheck that the computer is turned on.
LCheck that the LAN card and driver are installed on the 
computer.
ProblemCause/Solution
The handset is not 
charged.LConnect the included charge cable to the CHARGE port 
of the handset. Connect the other end to the CHARGE 
port of the...

Page 220

Useful Information
220For assistance, please visit http://www.panasonic.com/help
Sign in to Skype: 
Making/Answering calls:
ProblemCause/Solution
I cannot sign in to Skype.LMake sure that you use the correct Skype name and 
password. If you have forgotten your password, please 
visit 
http://www.skype.com
LCheck that the handset connects to the base unit or an 
access point.
LIf you press {}} while signing in to Skype, it may take 
a while to sign in again. Please wait for a while and try 
again....
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