Panasonic Vb-42210, Vb-42211, Vb-42213, Vb-43220, Vb-43221, Vb-43223, Vb-43225, Vb-43230, Vb-43233 Station User Guide

							Using Do-Not-Disturb 
‘. Waiting for an Outsida Line 
Responding to Message Waiting Requests 
The MSGE indicator flashes when you have a message 
waiting. 
1. Pick up the handset or press ON/OFF. 
2. Press AUTO. 
.3. Do one of the following: 
If..; Then. . . 
You want to answer the mes- 
Press REI.JIAL. 
sage waiting request 
You want to cance1 die mes- Press FLASH. 
sage waiting request 
Scrolling Through Messages 
1. Pick up the handset or press ON/OFF. 
2. Press CONF twice to view the next message. 
3. Press # to scroll through messages. 
4. Press ON/OFF. 
Using Do-Not-Disturb 
Use DND (Do-Not-Disturb) to temporarily stop calls from 
coming to your extension. 
1. Pick up the handset or press ON/OFF. 
2. Dial 73. 
If DND is on, this step turns it off. If DND is off, this step 
turns it on. 
Waiting for an Outside Line 
If all outside lhles are busy, you cau have the DBS notify you 
when an outside line is available. 
Having an Open Line Call You Back 
1. Pick up the handset or press ON/OFF. 
2. Attempt to access an outside line. 
3. When you hear the busy tone, press 2. 
4. Press ON/OFF again. 
When the outside line is available, your phone rings and the 
FF key for the outside line flashes. 
5. Pick up the handset or press ON/OFF. 
6. Dial the phone number. 
Using Account Codes 
Account Codes can be used in different ways, dependiug on 
how your system is set up. The following table describes the 
type of account codes that may be available for your extension, 
This table also itlcludes examples of how the different types ol 
account codes can be used. 
See your system administrator or DBS dealer for the account 
code capabilities assigned to your extension. 
3. Press ON/OFF. 
3. Placing Outside Calls  
						

							Using Account Codes 
. 
lbble 4. DBS accoun: code usage 
Account 
Code Type 
Voluntary 
Unverified 
.L 
._ 
Forced 
Unverified 
Forced 
Verified 
Description 
Account codes of up to 10 
digits can be used onaa volun- 
vary basis. 
Account codes can be 
assigned before or during out- 
going calls or during incom- 
ing calls. 
Account codes of up to 10 
digits 
must be entered before 
dialing an outgoing call. 
Note: When using Forced 
Unverified Account Codes. 
Voluntary Unverified 
Account Codes can be 
entered during incoming 
calls. 
Preassigned account codes of 
up to 4 digits 
must be entered 
b$ore dialing an outgoing 
. 
Forced Verified Account 
codes are also associated with 
extension dialing privileges. 
For example, the Forced Veri- 
fied Account Code “1111” 
could be associated will1 call- 
ing privileges that allow long- 
distance and international 
calls. 
Note: When using Forced 
Unverified Account Codes. 
Voluntary Unverified 
Account Codes can be 
entered during incoming 
calls. 
Uses 
To voluntarily 
assign account 
information for spe- 
cific calls. 
To assign 
mandatory account 
information for spe- 
cific calls. 
To assign 
mandatory account 
informalion for spe- 
cific calls. 
To use your exten- 
sion’s calling privi- 
leges from another 
extension. Using Message Waiting 
Using Camp-on 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information, 
see your system administrator or DBS dealer. 
The camp-on feature alerts you when a busy extension is free. 
1. Pick up the handset or press ON/OFF. 
2. Dial Ule extension number. 
3. When you hear a busy tone, press 3. 
4. When you hear a ringing tone, replace the handset or press 
ON/OFF. 
Your extension rings when the busy extension becomes free. 
Using Message Waiting 
This feature allows you to leave auolher extension a message 
requesting a return call. 
Sending a Message Waiting Request 
1. Pick up the handset or press ON/OFF. 
2. Dial the extension number. 
3. Press 2. 
4. Press ON/OFF. 
Note: If you do not hear a dial tone after dialing 2, the message 
cannot be accepted. No more thau four messages can be sent to 
an extension. 
_ 5. Communicatina Within Your Office 41  
						

							Using Call Waiting 
Answering Call Waiting 
1. Do one of the following: 
I IF... 
YOU want to answer the call 
The current call is put on 
hold. 
You want to reply with a text 
Press CONF. 
message 
2. Do one of the following: 
If... Then.. . 
You answered and want to 
handle both calls at once 
You answered and want to 
handle the calls separately 
You want to reply with a text 
message 
Note: Text messages are 
only available to internal dis- 
play phones. Press the Talkback* key to 
toggle between the two calls. 
Finish the second call and 
terminate it. You ate 
returned to the original call. 
Dial one of the following 
digits: 
1 = Take A Message 
2 = Please Hold 
3 = Will Call Back 
4 = Transfer 
5 = Unavailable 
Notes: 
. * The Talkback key is an FF key that has been assigned 
to the Talkback function. The Talkback function is 
typically used in situations where the extension user must 
handle more than one call. 
. If a Talkback key is not set up, you must end the call in 
progress before answering 
the waiting call. 
l Your original conversation is not interrupted by sending a 
text message. 
An 
r; ~nmmldcatinn Wlthm Your Offs 
Using Account Codes 
using Voluntary Unverified Account Codes 
You can enter an unverified account code before making a call 
or during a call. 
1. Pick up the handset or press ON/OFF (unless you are already 
on a call). 
2. Press AUTO. 
3. Press #. 
4. Dial the account code. 
5. Press #. 
6. If assignhlg the code before the call, access an outside line 
and dial the desired number. 
Using Forced Unverified Account Codes 
If your system is set up to use Forced Unverified Account 
Codes, you must enter an account code before dialing an 
outside number. 
1. Pick up the handset or press ON/OFF. 
2. Press AUTO. 
3. Press #. 
4. Dial the account code. 
5. Press #. 
6. Access au outside line and dial 
the desired number. 
3. Placing Outside Calls 25  
						

							Using Account Codes Using Call Waitin 
. 
Using Forced Verified Account Codes 
If your system is set up to use Forced Verified Account Codes, 
you must enter a valid account code before dialing an outside 
number. 
1. Pick up the handset or pregs ON/OFF. 
__ 2. Dial #Ill. 
.e 
3. Dial your account code. 
4. Press #. 
5. Access an outside line and dial the phone number. 
Assigning Unverified Codes to PSD Numbers 
You can store Unverified Account Codes under Personal Speed 
Dial Numbers. However, you can only use the PSD number to 
dial an account code before a call. You canndt use the PSD to 
dial an account code during a call. 
I. Pick up the handset or press ON/OFF. 
2. Press PROG. 
3. Press a one-touch key. 
4. Dial #7. 
5. Dial the account code. 
6. Press #. 
7. Press HOLD: 
8. Replace the handset or press ON/OFF. 
Using Call Waiting 
Call waiting allows you to send a tone and an optional text 
message to a busy extension. 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information 
see your system administrator or DBS dealer. 
Setting Up Call Waiting 
1. Pick up the handset or press ON/OFF. 
2. Dial the extension number. 
3. When you hear a busy tone, press 3. 
, 
4. If you want to send a text message with call waiting 
(optional), press one of the following: 
l 5 = Visitor Here 
l 6 = Need Help 
l 7 = Important 
l 8 = Urgent 
l 9 = Emergency. 
5. To wait for the called extension to answer, remain on the 
phone. To “camp-on” to the extension, hang up. 
When the 
extension becomes free, it will automatically call your 
number. 
Notes: 
. If call waiting is accepted, the busy tone changes to a 
ringing tone. 
. 
You carmot send a call waiting message to at1 extension 
that has an Absence Message or Do-Not-Disturb 
registered. 
6 fhmmtmicatinn Within Your Office :  
						

							Using Call Forwarding 
To forward . . . Dial . . . 
All calls . 720 
Calls when your 
phone is busy or does 
not answer 721 
Calls when your 
phone is busy 
Calls to an outside line 
Note: To forward to an 
outside number, you 
must first assign the 
outside number 
(including a trunk 
access code, such as 9 
or 8 l-86) to a person11 
or system speed dial. 722 
723 
or 
720,721, 
722, or 7242 
Calls when your 
phone does not answer 724 
. 
Then.. . 
Dial the extension number 
that you want to forward to. 
Dial the extension number 
that you want to forward to. 
Dial the extension number 
that you want to forward to. 
Press AUTO and dial the 
appropriate speed dial 
number. 
Note: When forwarding 
with 723, you can only 
forward internal calls to an 
outside number. You cannot 
forward outside calls to an 
outside number. 
Dial the extension number 
that you want to forward to. 
* Some systems will not allow “9” trunk access code with call forwarding 
. . . 
when least cost routing 
iS actrve. 
2* Some systems only allow the use of 723 to call forward outside. Other sys- 
tems call forward outside for all types in&ding 720 (All), 721 (Busy/Don’t 
Answer), 722 (Busy), and 724 (Don’t Answer). Check with your dealer for 
more information on your system. 
: Usina Account Codes 
3. Replace the handset or press 
ON/OFF. 
Cancelling CalI Forwarding 
1. Pick up the handset or press ON/OFF. 
2. Dial 72. 
3. Replace the handset or press ON/OFF. 
Using a PSD Number to Dial an Account Code 
1. Pick up the handset or press ON/OFF. 
2. Press the one-touch key in which the account code 
is stored. 
3. Access an outside line and dial the phone number. 
. 
1 
3. Placing Outside Calls 27  
						

							Using Account Codes 
, 
Usim Call Forwardha 
4. Do one of the followhlg: 
If... Then . . 
You want to end the page Replace the handset. ^ - 
You want to get a response Do not hang up; wait for the 
from someone answering the paged party to answer. 
page at an extension 
Answering a Page 
1. Pick up the handset or press ON/OFF. 
2. Dial 77 tid speak to the paging party. 
Using Call Forwarding 
The calls you specify Can be automatically forwarded to 
another number when you are not at your phone. 
Setting Up Call Forwarding 
1. Pick up the handset or press ON/OFF. 
2. Dial one of the following combinations: 
5 
. Communlcatlng Within Your OflIce 37  
						

							Calling Other Extensions 
Making Internal Calls 4. Answering Calls 
1. Pick up the handset or press ON/OFF. 
2. Dial the desired extension, or dial 0 for the operator. 
Switching Between Tone and Voice Calling 
Voice calling causes calls to be cohnected immediately, without 
making the receiving extension ring. Tone calling sends 
ringing to the called extension. 
During a call, press 
1 to switch between tone and voice. 
Paging 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information, 
see your system administrator or DBS dealer. 
Calling Paging Groups 00-07 
The DBS allows extensions to be grouped into paging groups. 
When you issue a page, you can specify the paging group, so 
that your announcement is heard only on the phones that are 
members of that group. Paging groups often include people 
whose work is related. 
1. Pick up the handset or press 
ON/OFF. 
2. Dial # and the page group number (00-07). 
3. Make your announcement. 
36. 5. Communicating Within Your Office Calls can reach your digital phone from several different 
sources, and can be handled in a variety of ways. 
, This chapter covers the following topics: 
Topic Page 
Picking Up Calls 30 
Holding Calls 31 
Using Call Park 32 
Transferring Calls 33 
4 . Answering Calls 
2?  
						

							Picking Up Calls- 
2. Do one of the following: 
, 
To 
answer.. . Do Che following . . . 
A 
call ringing at Press the flashing FF key. 
‘someone else’s phone 
An extension in your Dial 70. 
paging group* 
Note: Calls are answered in the fol- 
lowing priority order: 
l Page call 
l Internal call 
l Outside line.  To answer various types of calls, use the following procedures. 
1. Pick up the handset or press ON/OFF. 
An extension outside 
your paging group* a. Dial 79. 
b. Dial the number of the ringing 
extension. 
After-hours calls ring- 
ing over a paging 
,speaker or nigl$ 
answer device a. Pick up the handset or press ON/ 
OFF. 
b. Dial 78. 
* The DBS allows extensions to be grouped into paging groups. 
‘When you issue a page, you can specify the paging group, so 
that your announcement is heard only on the phones that are 
members of that group, Paging groups often include people 
whose work is related. (See “Paging” on page 36.) 
# Some offices have after-hours calls ring on a central bell 
(often called a “universal night answer” device) or over a 
paging system using an external speaker. Dialing “78” allows 
you to answer these after-hours calls. 
30 4. Answering Calls 
. 
5. Communicating Within Your 
Office 
The DBS provides a variety of features for handling calls 
within your office. 
This chapter covers the followirig topics: 
5. Communicating Within Your Office  
						

							? 
Transferring Calls 
Unscreened Transfers 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information, 
see your system administrator or DBS dealer. 
In an unscreened transfer, you do not announce the call to the 
person receiving the transfer. The call simply rings at the 
phone to which it is transferred. 
. . 
1. During a call, press HOLD. 
2. Dial the extension number to which the call will be 
transferred. 
3. Do one of the following (ask your dealer or system 
administrator which is appropriate): 
l Replace the handset or press ON/OFF, or 
l Press PROG and then replace the handset or press 
ON/OFF. Holdinn Calls 
Holding Calls 
Putting a Call on Hold 
Press HOLD during a call. 
If the call is on an outside line, retrieve the call by pressing the 
appropriate line key. (The line key will be flashing green.) 
If the call is an extension, retrieve it by presshrg HOLD a 
second time. 
Answering Two Calls 
1. Press HOLD to put the fist call on hold. 
2. Press the green flashing FF key for the second call. 
3. Press HOLD to put the second call on hold. 
4. Press the green flashirlg FF key to return to the first call. 
Notes: 
l If you do not pick up a held call in a certain period of 
time, you wilt hear a tone hrdicating that the call is still 
waiung. 
l The EXT indicator flashes when you hold an internal call 
or an outside line that is not assigned to an FP key. 
34 4. Answering Calls 4 . Answering Calls 31  
						

							&~-ICI Call Park 
Using Call Park’ 
Use Call Park to.send a call to someone you cannot locate. You 
can park the call and page the intended recipient of the call. 
Then the intended recipient can pick up the call. 
Note that operators park call; somewhat differently than other 
extensions. Operators Can park calls on any of 10 “park 
‘-numbers.”  .- 
With extensions, called are parked on the user’s 
extension number. 
Note: If a parked call is not answered wi$in a certain time, the 
call returns to the extension that parked it. 
Parking Calls from an Operator Phone 
1. Press HOLD during an outside call. 
2. Dial 75. 
3. Dial the system park number (00-09). 
4. Replace the handset or press ON/OFF. 
5. If necessary, page the intended recipient of the call. 
Picking Up Calls Parked by the Operator 
1, Pick up the handset or press ON/OFF. 
2. Dial 76. 
3. Dial the appropriate system park number (00-09). 
Parking Calls from an Extension 
1. Press HOLD during an outside call. 
2. Dial 75. 
3. Replace the handset or press ON/OFF. 
QQ 
4. Answerina Calls Transferring Call! 
Picking Ui Calls Parked by an Extension 
1. Pick up the handset or press ON/OFF. 
2. Dial 76. 
3. Dial the extension number of Ule person that parked the call. 
Transferring Calls 
Note: If a transferred call is not auswered within a specified 
time, the call rings again at the extension that transferred it. 
Screened Transfers 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information 
see your system administrator or DBS dealer. 
In a screened transfer, you announce the call before transferring 
it. This allows you to give the recipient information about the 
call. 
1. During a call, press HOLD. 
2. Dial the extension nutiber to which the call will be 
transferred. 
3. When the recipient answers; amiounce the call. 
4. Do one of the following (ask your dealer or system 
administrator which is appropriate): 
l Replace the handset or press ON/OFF 
l Press PROG and theu replace the handset or press 
ON/OFF. 
4 Answering Calls z 
.